The Leader in Association Management

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1 DNI Properties, Inc. The Leader in Association Management Excellence Community Associations

2 DNI PROPERTIES, INC. MISSION STATEMENT We at DNI Properties, Inc. believe the only standard for personal and corporate performance is one of excellence. We believe this is the standard of performance in every undertaking in the company. We are committed to being a leader in our industry by our integrity, innovation, client satisfaction, and financial i strength. th Our objective is to build economic value to the highest level possible for clients and investors. We are aware that we only achieve our mission if we meet, and whenever possible exceed our clients needs and expectations in every aspect of our business. We are totally t dedicated di d to achieving i this goal.

3 DNI PROPERTIES, INC. COMPANY OVERVIEW DNI Properties, Inc. founded in 1981 by Doug and Ina Gardner The Gardner Companies include the following divisions: DNI Properties, Inc. Gardner Accounting Travel Designs Capitol Management Group

4 DNI PROPERTIES, INC. COMMUNITY ASSOCIATION MANAGERS As dedicated professionals, we hold ourselves accountable for delivering the best services possible Held to extremely high standards Must maintain the highest standards of business ethics, customer service, and professionalism Undergo continuous training and development to ensure quality of service Responsiveness Listens and reacts to the needs of the client Organizational skills Passion for community building

5 DNI PROPERTIES INC. TEAM CONCEPT C All associations managed by DNI Properties Inc, are supported by our highly skilled team of experts. Community Association Manager Community Association Assistant Manager Community Association Coordinator Accountant

6 DNI PROPERTIES, INC. TECHNOLOGY Association websites offered Innovative work order system Skyline Accounting Software Leading edge technology department Real time financial information

7 DNI PROPERTIES, INC. ACCOUNTING SERVICES S DNI Properties, Inc. and Gardner Companies Accounting are structured to provide complete, full-service accounting services that include: Budget Preparation-Assist Board of Directors in preparing annual budget Billing-Collect all monthly Association fees from Association lockbox and credit to homeowner s account, prepare and mail payment coupons Delinquency Processing- Collect late fees, issue warning letters and delinquency notices Monthly Financial Reports Accounts Payable-receive, review, approve invoices; prepare and mail checks Assist in tax preparation/ filing Investments t

8 DNI PROPERTIES, INC. MAINTENANCE Construction management and maintenance partnerships alliance with DNI Properties, Inc. Extensive experience working on property and as facility maintenance experts Multi-million illi dollar corporation 24/7 service support Commercial system knowledge Drainage understanding di Roofing and gutters Termite infestation Preventative maintenance Major building repair and Capitol improvements

9 DIFFERENT THAN THE OTHERS.. DNI PROPERTIES,, INC. Funds are in segregated accounts Management at all board meetings (Due to team structure) Coordination of all architectural design reviews and approvals Your manager can assist in creating your Association s s Reserve study Supports community organizations On-going training and education due to constant t changing and complex Association laws and practices OTHER FIRMS Co-mingled funds Manager not always available due to lack of support from team Architectural review is not always a standard service with other firms additional charges may occur Other firms have outside vendor perform Reserve study which lacks in knowledge of clients needs Lacking Community Support in the area you live Staff s education and training is not supported by the firm so therefore it becomes stagnant t

10 DNI PROPERTIES, INC. ADDED VALUE SERVICES OFFERED Reserve management coordination and assessment Insurance valuation assessment coordination Non-contracted management services Transition/ turnover services Consulting services Community association focused property enhancement seminars Quarterly community newsletters and communication web blasts Construction management (major capitol improvements)

11 The First Choice For Community Association Management The DNI Difference.

12 Every community is different. Although they may often appear similar, each has it own unique needs, desires, and obligations. And these attributes change from year to year as new leadership emerges. Community associations governing documents can be complex at times. As a legal entity, they are businesses and are subject to corporate procedures and regulatory requirements. As a governmental entity, they have the exceptional ability to enact laws, and assess fines. Property value is very important and the largest investment one can make. Therefore the selection of a management team for your community goes hand-in-hand with the single most important decision one can make. The education and knowledge of the board and the quality of decisions made will determine the effectiveness of the Board, and directly impact its operational costs for residents, and the appreciation of their property values. At DNI Properties, we understand community associations. We begin by assembling a team of our professionals that understands the individual needs of your community and the area in which you live-from consulting or financial management, to full-service management.

13 It takes more than one person to manage a community. It takes a team. DNI Properties team of professionals that understands the individual needs of your management services, and focus on your issues as needed. Community association management requires expertise in a broad range of diverse disciplines and DNI Properties excels in them all- including financial management, building maintance, architectural compliance, statutory regulations, governing document interpretation and compliance, web design, and network administration. The more you learn about us, the more you will understand why DNI Properties is the first choice for your community association services.

14 DNI Properties, Inc... the right partner for the Barrington Downs Homeowners Association

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