Operational Excellence

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1 Road Map to Operatioal Excellece i the Process Idustries This is a two ad oe half day semiar Oil ad Gas Productio for you, the Process Idustry Executive, Pipelies Plat Maager ad your Direct Reports Oil Refiig Petrochemicals Operatioal Excellece i your plat(s), by Chemicals Pharmaceuticals creatig a Zero Harm culture, usig a Power Utilities Lea Maufacturig philosophy. Miig ad Mierals who wat to improve ad sustai

2 Operatioal Excellece i the Process Idustries A Systems-Based, Process-Focused, Best Practices Road Map to productio cetered Operatioal Excellece. The Road Map to Operatioal Excellece semiar presets Mr. Pakoff s latest thought leadership o achievig Operatioal Excellece through out your plat s value stream, usig lea maufacturig priciples ad practices. This semiar provides participats with a Road Map ad the leadership skills required to reach the distictio of a Zero Harm culture ad Operatioal Excellece. Through iteractio lectures ad team exercises, Mr. Pakoff will preset te (10) core Operatioal Excellece systems. At the completio of the semiar, your orgaizatio will have ot oly a Road Map, but the kowledge ad leadership skills of how to follow the Road Map to your Operatioal Excellece destiatio. PEi's Road Map to Operatioal Excellece will lead to: Zero Harm Culture High Performace Orgaizatio ad Workforce Lea Maufacturig Maximized Profits ad Busiess Growth proexcic.com

3 Operatioal Excellece Road Map to i the Process Idustries SEMINAR CONTENT & SCHEDULE Page 1 OBJECTIVES AND INTRODUCTION Day 1 08:00 08:30 SESSION ONE Day 1 08:30 09:30 Today s Global Process Idustries Sessio Oe presets the curret state of the global process idustries. We will examie the exteral ad iteral opportuities, threats ad treds that impact your plat s performace. The Global Ecoomy Exteral Factors That Impact Plat Performace Iteral Performace Limitig Factors The Need to Drive Operatioal Excellece SESSION TWO Day 1 09:30 10:30 PEi Operatioal Excellece Strategy Based o the eed for chage ad cotiuous improvemet established i Sessio Oe, Sessio Two presets the PEi Operatioal Excellece Strategy. The Strategy is a systems based, process-focused, best practice Road Map to productio cetered Operatioal Excellece. Traditioal Process Idustry Maufacturig Maagemet Models The Productio Cetered Model PEi Operatioal Excellece Strategy Critical Success Factors The ext 10 sessios preset PEi s systems based, process focused, best practice approach to productio cetered Operatioal Excellece. SESSION THREE Day 1 10:30 12:00 Lea Maufacturig Excellece Sessio Three presets the use of a lea maufacturig philosophy ad its tools techiques ad practices to acheive ad sustai Operatioal Excellece i process plat operatios. Lea Eterprise Thikig Total Quality Maagemet Kaize Priciples Lea Practices (essetial to Process Plat Maufacturig) LUNCH Day 1 12:00 01:00 SESSION FOUR Day 1 01:00 02:30 Leadership Excellece Sessio Four presets the leadership skills required to iitiate ad sustai sigificat chage that achieves Operatioal Excellece. Strategic Directio Maufacturig Philosophy Commuicatig Strategic Chage Leadig Trasformatioal Chage Aligig the Orgaizatio Egagig the Workforce BREAK Day 1 02:30 03:00 SESSION FIVE Day 1 03:00 04:30 Orgaizatioal Excellece I Sessio Five, we will preset a productio cetered, Operatioal Excellece orgaizatio structure. The PEi orgaizatio structure has bee desiged to esure collaborative commuicatios, workforce egagemet, team work, high performace, ad a Zero Harm culture. Orgaizatio Goals ad Priciples Orgaizatio Structure ad Fuctios Key Job Positios Core Orgaizatio Competecies Workforce Egagemet Cross Fuctioal Team Workig SESSION SIX Day 2 08:00 09:30 Zero Harm Excellece Sessio Six presets a orgaizatio ad huma factors approach to creatig a Zero Harm workforce culture. Emphasis is o a itegrated approach to leadig ad maagig safety at the ceter of productio. Zero Harm Culture Abormal Situatios Huma Factors Fitess for Duty Behavioral Based Safety Process Safety Maagemet proexcic.com

4 Operatioal Excellece i the Process Idustries SEMINAR CONTENT & SCHEDULE Page 2 SESSION SEVEN Day 2 09:30 11:00 Operatios Itegrity Excellece I Sessio Seve, we will preset a multidimesioal approach to achievig Operatioal Excellece, with Coduct of Operatios (COP) as the bases. Emphasis is o how to use Operatioal Disciplie (OD) to perform daily work activities i a highly disciplied ad predictable maer. Productio Plaig ad Flow Lea Daily Maagemet Coduct of Operatios Operatioal Disciplie Operator Drive Reliability Shift Team Effectiveess Operatioal Commuicatios SESSION EIGHT Day 2 11:00 12:00 Asset Reliability Excellece Sessio Eight presets PEi s crossfuctioal teamwork approach to asset reliability. The PEi system is a itegrated approach to equipmet lifecycle maagemet, based o teamwork betwee egieerig, maiteace ad operatios. Equipmet Lifecycle Maagemet Asset Reliability Strategy Itegrated Productio ad Maiteace Plaig Total Productive Maiteace Reliability ad Maiteace Tactics LUNCH Day 2 12:00 01:00 SESSION NINE Day 2 01:00 02:30 Iformatio ad Ergoomics Excellece I Sessio Nie we will preset the iformatio ad huma factors practices to achieve high performace at the ceter of productio. Emphasis is o performace support iformatio ad huma machie iterface i cotrol ceters ad the physical plat work eviromets. Cotrol Ceter Ergoomics Physical Plat Ergoomics Techology Support Stadardized Work Iformatio Support BREAK Day 2 02:30 03:00 SESSION TEN Day 2 03:00 04:30 Workforce Capability Excellece Sessio Te presets the processes ad their associated best practices required to develop a adaptable ad capable productio cetered workforce. Havig a defied workforce capability, based o your strategic directio, is essetial to trasformig performace ito Operatioal Excellece. Job Positio Profiles Maig Profiles Staffig Traiig Rotatio ad Progressio Performace Maagemet SESSION ELEVEN Day 3 08:00 09:30 Workforce Traiig ad Performace Excellece I Sessio Eleve, we will preset a systems approach to traiig ew ad icumbet productio cetered employees. Formal structured traiig ad testig is essetial to developig a capable ad high performace workforce. Emphasis is o process operators, craft workers, egieers ad frot lie supervisors. PEi Productio Traiig System Productio Fudametals Traiig Process Uit Traiig Positio Specific Traiig Recurret Traiig Maagig Traiig ad Performace SESSION TWELVE Day 3 09:30 11:00 Strategic Maagemet Excellece I Sessio Twelve, we will lik the learig i the previous chapters ito a Plat Leadership Team Strategic Maagemet System. Emphasis is o attaiig your plat s strategic directio, while achievig your productio pla ad cotiuously improvig your orgaizatio, operatio ad workforce capability. Maagig Strategic Directio Maagig the Productio Pla Maagig Cotiuous Improvemet Maagig Chage Maagig Orgaizatioal Learig CONCLUSION AND EVALUATION Day 3 11:00 11:30 proexcic.com

5 Operatioal Excellece i the Process Idustries KEY BENEFITS OF THIS SEMINAR Strategic Directio A ew perspective of the exteral ad iteral factors that are drivig the eed to achieve ad sustai a Zero Harm culture ad Operatioal Excellece. Improvemet Strategy A uderstadig of PEi s Operatioal Excellece Strategy, ad how to deploy the Strategy i your orgaizatio to imporve ad sustai productio cetered Operatioal Excellece. Systems, Processes & Best Practices A progressive visio ad philosophy of process plat maufacturig that is productio-cetered ad utilizes lea maufacturig priciples ad processes. The structure of a productio cetered orgaizatio that elimiates silos, improves cross fuctioal commuicatios ad team work, ad maximizes productio cetered employee egagemet. How to itegrate your curret safety, health ad evirometal maagemet systems ito a Zero Harm based philosophy, usig huma factor ad abormal situatio maagemet practices. How to improve the performace ad productivity of operatios shift teams usig AIChE Coduct of Operatios (COO) ad Operatioal Disciplie (OD) best practices, ad lea eterprise thikig. How to improve equipmet lifecycle maagemet by usig itegrated asset maagemet teams ad Total Productive Maiteace (TPM) best practices. How to create a productio cetered physical work eviromet that miimizes stress, eables high performace ad supports shift team employees i meetig productio ad operatioal demads. How to improve your orgaizatio s ability to esure the correct balace of mapower i each productio cetered job positio, ad esurig that each ew ad icumbet employee has the metal ad physical attributes to perform to predetermied competecy requiremets. How to improve the traiig of ew ad icumbet productio cetered employees usig a competecy based, performace focused approach, that esures a high level of operatig uit process kowledge ad job positio competece. How to acheive ad sustai Operatioal Excellece applyig lea maufactig practices adapted to the process idustries. How to improve your productio ad cotiuous improvemet maagemet practices to meet productio pla requiremets, maagig chage ad creatig a learig orgaizatio. Semiar Workbook Each Participat will receive a workbook cotaiig: Curret idustry best practices Idustry stadards Regulatory requiremets PEi s Productio Cetered Excellece Strategy Cosultatio Each plat will receive a oe (1) hour o cost telephoe cosultatio with Mr. Pakoff every year for three (3) years from the date of the semiar. proexcic.com

6 SEMINAR LEADER Jack A. Pakoff, Sr. Jack is the Priciple of Productio Excellece, Ic. (PEi). Mr. Pakoff is a recogized iteratioal maagemet cosultat to the global process ad related idustries. Mr. Pakoff s cliets iclude such compaies as: ExxoMobil DuPot Aramco Chevro Dow Dubai Petroleum Shell Mosato Petroas Cooco Phillips Agrium Ego Petroleum Maratho Petroleum Corp Maratho Pipelie Rio Tito Sucor Valero Louisiaa Offshore Oil Port Petro Caada Quwait Natioal Petroleum...ad may other process ad related idustries throughout the world. Jack A. Pakoff, Sr. is the Priciple of Productio Excellece, Ic.. Mr. Pakoff is a recogized iteratioal maagemet cosultat to the global process ad related idustries. Mr. Pakoff has over 35 years of experiece, cosultig with, traiig ad coachig Corporate Executives, Plat Maagers ad Plat Leadership Teams i: Leadership ad Maagemet Orgaizatio Capability Workforce Capability Loss Prevetio ad Cotrol Lea Maufacturig Chage Maagemet For over te years Mr. Pakoff served as a key member of the Abormal Situatio Maagemet Cosortium (ASM). Durig his teure, Mr. Pakoff applied his expertise i leadership ad maagemet, orgaizatio ad workforce capability ad process safety maagemet to ASM research projects. This icluded idetifyig problems facig process plats durig abormal coditios, ad developig solutio cocepts ad idustry guidelies. Durig the past twety years Mr. Pakoff has traied over 2,000 executives, plat maagers ad staff professioals i Operatioal Excellece helpig cliets use idustry research ad best practices applicatios ad improve their total plat performace. His latest process plat maagemet cocept, the PEi Operatioal Excellece Strategy is the result of applyig his experiece, research ad learig to idustry problems usig a lea maufacturig philosophy. Mr. Pakoff is a former maager of the Oli Chemical Corporatio, holds a MBA ad is a member of the America Society of Chemical Egieers (AIChE), the America Society of Safety Egieers (ASSE), the Iteratioal Society for Performace Improvemet (ISPI) ad America Society for Quality (ASQ). Mr. Pakoff fouded ad served as CEO of TTS Performace Systems, Ic. ad the Ceter for Process Plat Maagemet LLC, util he formed Productio Excellece, Ic. (PEi) i proexcic.com

7 Operatioal Excellece i the Process Idustries I Compay Semiars Cosultig Assessmets Strategy proexcic.com This iformatioal ad educatioal best practices semiar is oly preseted I-Compay at the locatio of your choice. Mr. Pakoff has desiged the semiar to educate ad alig your plat leadership team ad their direct reports o: a systems approach to Operatioal Excellece, usig idustry best practices that meet applicable regulatory requiremets ad process idustry guidelies, based o a lea maufacturig philosophy. This semiar provides a systems approach o how to: 1) desig ad implemet Operatioal Excellece systems, 2) correct deficiet systems ad/or 3) improve existig systems. For all I-Compay presetatios, Mr. Pakoff will meet with you at your plat prior to the semiar to discuss your strategic busiess goals ad curret situatio. I additio Mr. Pakoff will take a tour of your maufacturig facilities to uderstad your maufacturig operatios. Throughout the semiar, Mr. Pakoff will esure that the semiar presetatio addresses your specific wats ad eeds. SCHEDULE YOUR IN-COMPANY PRESENTATION TODAY Call or Jack A. Pakoff, Sr. at: jpakoff@proexcic.com

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