ICM Incentive and Commission Management. SAP ERP Central Component

Transcription

1 ICM Incentive and Commission Management SAP ERP Central Component Release 6.0 Release Notes

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3 Release Notes Table of Conents SAP AG 9 ICM Incentive and Commission Management Terminology (Changed) ICM-IM Implementation/Customizing BW Extractors (New) Database Conversion (Changed) Conversion of Fixed-Value Domain to E Tables Structural Changes to IMG of Incentive and Commission Management Changes to Menu of Incentive and Commission Management (New) Remuneration Clearing (Changed) Customer Enhancements Possible to TCACS_APPLCUST (Changed) Target Agreements (New) ICM-MD Master Data Portfolio Assignment (New) Partnerships (New) Target Agreements (New) ICM-PP Periodic Processes Target Agreements (New) ICM-TA Transaction Data Entitlement and Liability Transfer (New) BW Extractors (New) Database Conversion (Changed) Dropdown Menus in Commission Case (Changed) Settlement to Accounts Receivable Accounting (New) Liability Type Determination and Calculation of Remuneration Liability Retroactive Case Processing (RCP) (New) Remuneration Inquiry (New) Remuneration Clearing (Changed) r Exit CACS2010: Change Customer Fields in Cancellation Document Target Agreements (New) Valuation Determination Using Copy Service (New) ICM-TO Tools Framework for Object Assignment (FOA) (New) Settlement Using Framework for Parallel Processing (New) Detach or Enhance SAP Condition Technique (Changed) r Exit CACS2010: Change Customer Fields in Cancellation Document Commission Case Connected to Workflow (New) 35 SAP AG iii

4 9 ICM Incentive and Commission Management 9.1 Terminology (Changed) As of SAP ECC 6.0, Incentive & Commission Management (EA-ICM 600), certain terminology changes have been implemented. Here is an overview of the most import changes and additions. Old (ERP2004) New (ERP2005) Changed to: Ledger currency -> Commission model currency Due date -> Due date (time context) or or with "document" character) Due line item (technical context) Settlement item (business context Old (ERP2004) New (ERP2005) Commission application (technical context) context) Commission model (business New Terms Portfolio assignment Target agreements Partnership Remuneration inquiry Framework for Object Assignment Framework for Parallel Processing Entitlement and liability transfer Retroactive case processing 9.2 ICM-IM Implementation/Customizing BW Extractors (New) SAP AG 1

5 As of AP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) you can extract all the relevant document data from Incentive and Commission Management (ICM) for Business Warehouse (BW). You can connect multiple commission applications to BW. Document extraction is a delta procedure, hence it replaces the function for extracting remuneration provided in previous releases. Effects on Existing Data Note: To connect an existing commission application to BW, you must first execute the database conversion. In ICM, document extraction has no effect on the dataset. New data store objects are used in BW and the reports must be changed accordingly. The old remuneration data remains in BW, but this is no longer supported. - In Customizing for Incentive and Commission Management, select package CACSBW (Extraction for SAP BW) under Application Administration -> Commission Application Installation -> Select Commission Packages. - Modify the extraction structures in Customizing for Incentive and Commission Management under Application Administration -> Design Adjustment of Commission Application -> Commission Application Construction. - In Customizing for Incentive and Commission Management, choose Application Administration -> Commission Application Generation. - Set up the BW system accordingly Database Conversion (Changed) As of SAP ECC 600 Incentive & Commission Management (EA-ICM 600) there are fundamental changes to the database. You must convert existing data. To carry out the database conversion, you should start report CACS_FPP_DBC_FRAMEWORK. You need to carry out the database changes for the following areas: - In all ERP systems with commission applications - In all clients with commission applications - In all commission applications As of the current release certain date and time details (two fields) in the document and commission case tables are stored on the database in time stamps (one field). The document tables also have a change time stamp that logs the time of the last change. SAP AG 2

6 The new generation templates (for instance CACS00) now only contain time stamps for these date and time specifications. In existing applications, the Date and Time fields must still exit until the database conversion is fully implemented. The database conversion is a prerequisite of BW Extraction. The same applies to Entitlement and Liability Transfer (ELT). We highly recommend carrying out the complete database conversion immediately after the upgrade. Effects on Data Transfer The database conversion is relevant for the above reasons. You will find a detailed description of how to carry out the individual steps in SAP Note For further information on the upgrade, see the Installation & Upgrade Guide in the Internet under the address help.sap.com -> Documentation and in the SAP Note For more information on the database conversion see the SAP Library under Financials -> Incentive and Commission Management Conversion of Fixed-Value Domain to E Tables As of SAP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) you can add values to domains that were previously excluded from enhancements through fixed-value domains by processing the following tables: Domain Table Customer Namespace CACSCALCOBJTYPE TCACS_COT Z* (data element CHAR 2) CACSCLAIMTYPEDO TCACS_CLT T-Z (data element CHAR 1) CACS_AGR_TYP TCACS_AGR Z* (data element CHAR 2) In previous releases these values were stored in a fixed-value domain and could not be enhanced by customers without modification; this is now possible Structural Changes to IMG of Incentive and Commission Management As of SAP ECC 6.0 Incentive & Commission Management (EA-ICM 600) the structure of the Customizing Implementation Guide (IMG) for Incentive and Commission Management has changed. To transfer these changes to the IMG project, you must regenerate the IMG project. Deleted IMG Activities SAP AG 3

7 Incentive and Commission Management -> Information Systems -> Link from Commission System to Business Information Warehouse -> Commission Settings for BW Extractors -> Configure Events for Determining Organizational Structure Added IMG Activities Incentive and Commission Management -> Basic Functions -> Preparation of Posting Processing and Parallel Processing Partnerships -> Define Number Ranges for Distribution Ratios Target Agreements -> Edit Number Range for Target Agreement Run Retroactive Case Processing (RCP) -> Define Number Ranges -> Assign Number Ranges to Process Categories Incentive and Commission Management -> Basic and Master Data -> Standard Commission Contract -> Valuation Agreement -> Edit Valuation Types -> Condition Tables and Valuation Procedures (Copy Services) -> Edit Conditions -> Define Formulas -> Complex Valuation -> Set Up Complex Valuation -> Configure Complex Valuation Types Incentive and Commission Management -> Basic and Master Data -> Standard Commission Contract -> Target Agreements -> Target Definition -> Elementary Targets -> Complex Targets -> Calculation Rule -> Target Assignment -> Classification -> Define Classification Categories -> Define Classification Types -> Assign Classification Types to Complex Target Types -> Complex Valuation -> Make Settings for Valuation Assignment for Target Agreements -> Configure Complex Valuation Types SAP AG 4

8 -> Business Add-Ins (BAdIs) -> Master Data -> Calculation Rule -> Target Evaluation Metastructure -> Dynamic Values -> Target Evaluation Incentive and Commission Management -> Basic and Master -> Standard Commission Contract -> Partnerships -> Set Switch for 'Dedicated Commission Contracts' -> Define Separation Rules for Partnerships -> Define Characteristics Combinations for Distribution Ratios -> Define Methods for Determining Distribution Ratios -> Configure Partnership Types Incentive and Commission Management -> Processes -> Construction of Participations -> Global Settings -> Define Determination Criteria -> Commission Case -> Determination Combinations /Configure Combination Assignments -> Define Construction Method Incentive and Commission Management -> Processes -> Retroactive Case Processing (RCP) -> Status of Commission Case at Worklist Creation -> BAdI: Add Own Commission Cases to Worklist Incentive and Commission Management -> Processes -> Entitlement and Liability Transfer -> Define ELT Rule -> Set Remuneration Types -> Business Add-Ins (BAdIs) -> BAdI: Posting of Transfer Document -> Commission Case -> Connection for Framework for Object Assignment (FOA) -> Reserve Standard Delivery for Commission Application -> Determination of ELT Rule -> Process Determination SAP AG 5

9 -> Process Start Incentive and Commission Management -> Information Systems -> Remuneration Inquiry -> Define Structures for Remuneration Inquiry -> Business Add-Ins (BAdIs) Incentive and Commission Management -> Portfolio Assignment -> Definition and Attributes for Object Types -> Define Object Types -> Define Attributes for Object Types -> Define Segment Types -> Determine Origin of Business Object and Assignment Object By System -> Assignments -> Determine Assignments Between Business Objects and Segments -> Determine Assignments Between Assignment Objects and Segments -> r-defined Enhancements -> Business Add-Ins (BAdIs) -> Customizing Includes Renamed ICM Activities ERP2004 (EA-ICM 500) Define Ledger Currency ERP2005 (EA-ICM 600) Define Commission Model Currency Changes to Menu of Incentive and Commission Management (New) As of SAP ECC 6.0 Incentive & Commission Management (EA-ICM 600) the menu of Incentive and Commission Management has changed. Here is an overview of the changes and additions: New Structure - Master Data -> Portfolio Assignment - Info Center -> Reports SAP AG 6

10 Reassigned Structures Old New Info Center -> Line Items Account Info Center -> Reports -> Transactions Info Center -> Totals Account New Menu Options Under Master Data -> Portfolio Assignment - Segment PFO_SEG - Business Object PFO_GZO - Assignment Object PFO_SZO Under Info Center - My Remuneration CACSACC1N Under Info Center -> Reports - Remuneration Inquiry CACSREMDIS Under Administration -> Current Administration - Edit Target Rules CACSTRU - Retroactive Case Processing CACSRCPWORKLIST - Object Transfer CACS_OA11 Under Administration -> System Administration - Parallel Processing FPP_STMT Deleted Menu Options Under Commission Document - Settlement Schedule CACSSESDIS Info Center -> Reports -> Total Remuneration Clearing (Changed) As of SAP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) the functions of remuneration clearing have been modified. This lets you carry out the determination of the global remuneration clearing agreement with the data of a subobject (previously only possible for business objects). Additionally, all remuneration lines in each process step are now only processed with the selection protection rule with priority 9999 (previously with the last selection rule used). The sequence of processing remuneration clearing rules has also changed: SAP AG 7

11 1. Global rules with indicator before standard rules 2. Standard rules 3. Global rules without indicator before standard rules As of this release the sequence is determined for each rule and no longer for each agreement. It still applies that only one global agreement and one standard remuneration clearing agreement should be found. Effects on Existing Data The functional change has no effect on the database. Only the Customizing tables CACS_STCAGR and TCACS_OFFRULING are automatically converted. Effects on System Administration On system upgrade, the Customizing tables CACS_STCAGR and TCACS_OFFRULING must be automatically adjusted by program CACS_600_XPRA_REMMOFFS. Program CACS_600_XPRA_REMMOFFS adapts the Customizing tables CACS_STCAGR and TCACS_OFFRULING to the new functions without affecting the processing result; in other words downwards compatibility is ensured for the enhanced functions. Additionally, a selection protection rule with priority 9999 with the corresponding entries in TCACS_OFFRULING, TCACS_OFFRULE and TCACS_OFFCLCRULE is generated: 1. For the global remuneration clearing agreement when the priority indicator (FLG_FIRST) that determines the processing sequence is set in the agreement. The program transfers the priority indicator from the remuneration clearing agreement to the corresponding remuneration clearing rules. 2. One for each standard remuneration clearing agreement. To have full use of the new functions, you have the option of changing the priority indicator in the remuneration clearing rule, which now determines for each global remuneration clearing rule whether this is processed before or after the standard rules. You can also edit the selection protection rule. Editing selection protection rule with priority 9999: You can restrict the number of remuneration lines that are processed in the next step using the selection protection rule. The priority 9999 plays a key role. This is the key of the remuneration clearing rule. This determines whether the selection applies to processing. The selection protection rule must contain a selection rule that influences the selection. The grouping and calculation rules must also be entered, however they are not considered in processing. Consequently, no logical tools are required for this tool. For more information on the remuneration clearing agreement see the SAP Library under Financials -> Incentive and Commission Management -> Application. SAP AG 8

12 9.2.7 Customer Enhancements Possible to TCACS_APPLCUST (Changed) As of SAP ECC 6.0 Incentive & Commission Management (EA-ICM 600) you have the option of adding your own transactions to table TCACS_APPLCUST. This table contains application-specific maintenance transactions in which the attributes of parameter APPL are automatically transferred. This change makes it easier to use the new activities in the SAP Implementation Guide. Application-specific IMG activities can be automatically supplied by parameter APPL. For more information see the SAP Library under Financials -> Incentive and Commission Management Target Agreements (New) As of SAP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) Target Agreements is available. Many enterprises pay out commissions or incentives on the basis of target agreements that are concluded with their agencies or employees. The Target Agreements function supports this accepted practice of sales control in businesses. It was previously not possible to define target agreements in the standard ICM system. Target agreements were only supported in specific customer projects. Here, some adjustments had to be made to the ICM processes. With the new Target Agreements function you can define abstract target types for similar business partners to map target agreements. For each individual business partner you can link target values, actual values and correction values to the abstract target types and define individual values for commission contract, period and subobject. The level of target achievement (LoT) is calculated on the basis of the individually defined target values, actual values and correction values. The system uses the LoT to determine the target remuneration and post is as a commission document. Commission documents created in this way are settled for the business partner, and the remuneration can be disbursed accordingly. You must select package CACS26 when you generate the application so that the new Target Agreements tab is displayed when you process contract master data. Target agreements are calculated as an independent periodic process similar to the commission case. A commission case is generated for each contract, complex target type and period. Effects on Data Transfer Additional target agreements as well as target values, actual values and correction values can be transferred to the contract. ICM can serve as the target administration system for data transfer. Standard agreements are generally transferred to contract master data using Business Data Toolset (BDT). SAP AG 9

13 You must write your own report program for the transfer of target values, actual values and correction values. This program retrieves the required data for each contract ID, elementary target type and period. With this data you call the function module CACS_TGT_VALUES_MAINTAIN_DI in the program. You start the program after the transfer of contract data for target agreements. Depending on the way your system is set up, to activate Target Agreements you should execute the following existing IMG activities in Customizing for Incentive and Commission Management (not always necessary): 1. Under Application Administration -> Installation of Commission Application -> Select Commission Packages select packages CACS26 and CACSTX. You have the option of also selecting package CACS29 for a sample Customizing of Target Agreements. If you use portfolio assignment (PFO) to classify your portfolio, you should also select package PFO. 2. Copy Cross-Client Customizing from Template. 3. Under Design Adjustment of Commission Application, execute Commission Application Construction. 4. Compare Local Copies of Structures with Originals in Operational Systems. 5. Execute Commission Application Generation. 6. In Customizing of Incentive and Commission Management, execute Copy Customizing from Template (Client-Specific). 7. Make all the settings under Basic and Master Data -> Standard Commission Contract -> Target Agreements. The settings for the elementary and complex valuation for target agreements are particularly important. 8. Make the settings for the remuneration of complex targets under Basic and Master Data -> Standard Commission Contract -> Remuneration Agreement. 9. Make settings for the settlement of remuneration from target agreements. 10. If you use portfolio assignment as the classifying system, then you must also make the settings in the corresponding IMG activity for Portfolio Assignment. The following IMG activity is new and must also be carried out: - Basic Functions -> Preparation of Posting Processing and Parallel Processing -> Target Agreements -> Edit Number Range for Target Agreement Run. For more information on Target Agreements see the SAP Library under Financials -> Incentive and Commission Management -> Application. SAP AG 10

14 9.3 ICM-MD Master Data Portfolio Assignment (New) As of SAP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) portfolio assignment (PFO) is available. You use portfolio assignment to make assignments between objects in the external system and commission contracts on the basis of certain assignment criteria. You can define the assignment criteria to suit the requirements of your business model or sales model. You can define the following attributes to correspond with your assignment criteria and then make the assignments: - Business object categories (possible assignment criteria: policy, insurance contract) and their specific attributes to business objects (e.g. specific life insurance no , specific "variable" cell phone contract number: ) - Segment types (possible assignment criteria: geographic, product-related, customer groups) and their specific attributes to segments (possible assignment criteria: country, district, postal code) - Assignment object types (possible assignment criteria: commission contract for insurance contract, commission contract for motor insurance) and their specific attributes to assignment objects (e.g. a specific commission contract). You can define the dependendies through assignment roles in Customizing. Portfolio assignment provides the means to manage these objects and their assignments. You can select and read information from portfolio assignment and evaluate it in subsequent processes, such as commission for portfolio support, cross-selling, etc. Portfolio assignment is an independent function that does not rely on a particular application; consequently it is technically not an element of the commission system or policy management system. The business objects and assignment objects that are managed in portfolio assignment are mirrored in the external system. In principal, you could add attributes of the original objects to these mirrored objects, however we do not recommend this option in order to avoid massive synchronization problems. Effects on Data Transfer The mechanisms for data transfer are provided through external data transfer. The transfer type is 160. Effects on System Administration The system administrator must ensure that portfolio assignment is integrated with the relevant external systems (such as policy management or commission system). This means in particular: - Setting up the RFC destinations - Establishing a synchronization mechanism - Taking account of the large data volume that is anticipated on the database SAP AG 11

15 - Taking account of the effects on performance, depending on the portfolio assignment operations that are used to manage portfolio For information on the settings made for portfolio assignment, see the documentation in the Implementation Guide (IMG) of Incentive and Commission Management under Portfolio Assignment. For more information on portfolio assignment see the SAP Library under Financials -> Incentive and Commission Management Partnerships (New) As of SAP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) the Partnerships function is available. This lets you map non-hierarchical relationships between commission contracts. These are evaluated in commission cases and may be used as the basis for distributing remuneration resulting from the distribution of valuations. You use the group contract to map contractual agreements for the whole partnership. Depending on the characteristics combinations, you may also determine which share each member of a partnership is entitled to due to the participation of this partnership in a commission case. It is still possible to link commission cases based on their contractual relationships in a hierarchy that provides a subfunction of partnerships for a maximum of two contracts. In the following areas, the new functions are only visible if you have selected package CACS42: - You may create partnerships with the Create Contract Bundle transaction. Depending on the contract bundle type you choose, new views are displayed in the contract bundle where you may define or edit a group contract, separation rules and distribution ratios. - On the initial screen of the commission case, the following new fields have been added to the Participation tab page: Group Contract and Person Responsible. These fields have also been added to the remuneration document and participation document. - Participation of partnerships in the commission case is mapped with the new entitlement object type 5 (representing the direct participant of group) and entitlement category 6 (partnership/group), which appears accordingly in the documents. In the Partnerships function, the grouping of commission contracts into partnerships is achieved through the concept of the contract bundle that has been available in past releases. The contract bundle function has been enhanced in this release. The remuneration of partnerships is integrated in the commission case. Here, partnerships may: - Act in their own right - Act together with the already known direct participants - Be omitted completely SAP AG 12

16 Depending on a setting that is valid throughout the whole application (Dedicated Commission Contracts switch), partnerships can be registered for the commission case either by specifying a commission case of a member at the case interface or they must be specified together with the group contract to identify the partnership. Similar to the direct participants, the concept of indirect participants is supported for partnerships. However, the effect and the calculation mechanisms are slightly different. The way in which certain commission cases are treated at the case interface differs slightly from previous releases after you have installed partnerships. The system checks whether the contracts are registered as so-called "own business" or in the framework of a partnership. In the latter case, the new function applies and, instead of the direct participants being passed on at the case interface the entire partnership is considered to participate in the case. The partnership actually represents a separate entitlement group with the (new) entitlement category 6 (partnership/group). The determination of the remuneration of indirect participants of the members of a partnership differs from the determination of the remuneration of direct participants. Apart from the new fields in the commission case and documents, there is a new field External Identification of Commission Contract (CTRTBU_ID_EXT) in the commission contract. You will find the new Partnerships function in Customizing for Incentive and Commission Management under Basic Functions -> Partnerships. You access the processing transactions for Partnerships in the SAP Easy Access menu under Accounting -> Incentive and Commission Management -> Master Data -> Contract Bundle and in the main menu of Incentive and Commission Management (transaction CACS) under Master Data -> Contract Bundle. Effects on Data Transfer You should take account of the new fields in the interfaces mentioned above. These fields have to be filled if you intend to use partnerships. To execute the IMG activities of partnerships. you must first select the Partnerships package (CACS42). Depending on the current status of your system, to activate Partnerships you may have to execute the following IMG activities again in Customizing for Incentive and Commission Management not always necessary: 1. Application Administration -> Installation of Commission Application -> Select Commission Packages 2. Copy Cross-Client Customizing from Template 3. Design Adjustment of Commission Application -> Construction of Commission Application 4. Compare Local Copies of Structures with Originals in Operational Systems 5. Commission Application Generation 6. Copy Customizing from Template (Client-Specific) 7. Organizational Structure -> Evaluation Paths of Indirect Participants and Commission Clerks etc. Edit Settings for Indirect Participants (when you execute Copy Customizing from Template (Client-Specific), entries are imported here that you should check) SAP AG 13

17 8. Basic and Master Data -> Standard Commission Contract -> Define Commission Types 9. Assign Commission Contract Types to Partner Types 10. Assign Commission Contract Types to Activity Filters 11. Carry out all the activities under Participation Agreement to define roles for partnerships and provide a standard participation agreement for standard contracts of the group contract type. 12. Carry out the required activities to create standard agreements for standard contracts of group contracts as well as for standard contracts for members of partnerships. 13. Create Standard Contracts and Assign Standard Agreements 14. Basic and Master Data -> Contract Bundle -> Edit Contract Bundle Types 15. You may also have to carry out further activities under Contract Bundle to configure bundle types that are partnerships. You must also carry out the following new IMG activities: 1. Basic Functions -> Preparation of Posting Processing and Parallel Processing -> Partnerships -> Define Number Ranges for Distribution Ratios 2. All activities under Commission Contract -> Partnerships For more information on Partnerships see the SAP Library under Financials -> Incentive and Commission Management -> Application Target Agreements (New) As of SAP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) Target Agreements is available. Many enterprises pay out commissions or incentives on the basis of target agreements that are concluded with their agencies or employees. The Target Agreements function supports this accepted practice of sales control in businesses. It was previously not possible to define target agreements in the standard ICM system. Target agreements were only supported in specific customer projects. Here, some adjustments had to be made to the ICM processes. With the new Target Agreements function you can define abstract target types for similar business partners to map target agreements. For each individual business partner you can link target values, actual values and correction values to the abstract target types and define individual values for commission contract, period and subobject. The level of target achievement (LoT) is calculated on the basis of the individually defined target values, actual values and correction values. The system uses the LoT to determine the target remuneration and post is as a commission document. Commission documents created in this way are settled for the business partner, and the remuneration can be disbursed accordingly. SAP AG 14

18 You must select package CACS26 when you generate the application so that the new Target Agreements tab is displayed when you process contract master data. Target agreements are calculated as an independent periodic process similar to the commission case. A commission case is generated for each contract, complex target type and period. Effects on Data Transfer Additional target agreements as well as target values, actual values and correction values can be transferred to the contract. ICM can serve as the target administration system for data transfer. Standard agreements are generally transferred to contract master data using Business Data Toolset (BDT). You must write your own report program for the transfer of target values, actual values and correction values. This program retrieves the required data for each contract ID, elementary target type and period. With this data you call the function module CACS_TGT_VALUES_MAINTAIN_DI in the program. You start the program after the transfer of contract data for target agreements. Depending on the way your system is set up, to activate Target Agreements you should execute the following existing IMG activities in Customizing for Incentive and Commission Management (not always necessary): 1. Under Application Administration -> Installation of Commission Application -> Select Commission Packages select packages CACS26 and CACSTX. You have the option of also selecting package CACS29 for a sample Customizing of Target Agreements. If you use portfolio assignment (PFO) to classify your portfolio, you should also select package PFO. 2. Copy Cross-Client Customizing from Template. 3. Under Design Adjustment of Commission Application, execute Commission Application Construction. 4. Compare Local Copies of Structures with Originals in Operational Systems. 5. Execute Commission Application Generation. 6. In Customizing of Incentive and Commission Management, execute Copy Customizing from Template (Client-Specific). 7. Make all the settings under Basic and Master Data -> Standard Commission Contract -> Target Agreements. The settings for the elementary and complex valuation for target agreements are particularly important. 8. Make the settings for the remuneration of complex targets under Basic and Master Data -> Standard Commission Contract -> Remuneration Agreement. 9. Make settings for the settlement of remuneration from target agreements. 10. If you use portfolio assignment as the classifying system, then you must also make the settings in the corresponding IMG activity for Portfolio Assignment. The following IMG activity is new and must also be carried out: - Basic Functions -> Preparation of Posting Processing and Parallel Processing -> Target Agreements -> Edit Number Range for Target Agreement Run. SAP AG 15

19 For more information on Target Agreements see the SAP Library under Financials -> Incentive and Commission Management -> Application. 9.4 ICM-PP Periodic Processes Target Agreements (New) As of SAP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) Target Agreements is available. Many enterprises pay out commissions or incentives on the basis of target agreements that are concluded with their agencies or employees. The Target Agreements function supports this accepted practice of sales control in businesses. It was previously not possible to define target agreements in the standard ICM system. Target agreements were only supported in specific customer projects. Here, some adjustments had to be made to the ICM processes. With the new Target Agreements function you can define abstract target types for similar business partners to map target agreements. For each individual business partner you can link target values, actual values and correction values to the abstract target types and define individual values for commission contract, period and subobject. The level of target achievement (LoT) is calculated on the basis of the individually defined target values, actual values and correction values. The system uses the LoT to determine the target remuneration and post is as a commission document. Commission documents created in this way are settled for the business partner, and the remuneration can be disbursed accordingly. You must select package CACS26 when you generate the application so that the new Target Agreements tab is displayed when you process contract master data. Target agreements are calculated as an independent periodic process similar to the commission case. A commission case is generated for each contract, complex target type and period. Effects on Data Transfer Additional target agreements as well as target values, actual values and correction values can be transferred to the contract. ICM can serve as the target administration system for data transfer. Standard agreements are generally transferred to contract master data using Business Data Toolset (BDT). You must write your own report program for the transfer of target values, actual values and correction values. This program retrieves the required data for each contract ID, elementary target type and period. With this data you call the function module CACS_TGT_VALUES_MAINTAIN_DI in the program. You start the program after the transfer of contract data for target agreements. Depending on the way your system is set up, to activate Target Agreements you should execute the SAP AG 16

20 following existing IMG activities in Customizing for Incentive and Commission Management (not always necessary): 1. Under Application Administration -> Installation of Commission Application -> Select Commission Packages select packages CACS26 and CACSTX. You have the option of also selecting package CACS29 for a sample Customizing of Target Agreements. If you use portfolio assignment (PFO) to classify your portfolio, you should also select package PFO. 2. Copy Cross-Client Customizing from Template. 3. Under Design Adjustment of Commission Application, execute Commission Application Construction. 4. Compare Local Copies of Structures with Originals in Operational Systems. 5. Execute Commission Application Generation. 6. In Customizing of Incentive and Commission Management, execute Copy Customizing from Template (Client-Specific). 7. Make all the settings under Basic and Master Data -> Standard Commission Contract -> Target Agreements. The settings for the elementary and complex valuation for target agreements are particularly important. 8. Make the settings for the remuneration of complex targets under Basic and Master Data -> Standard Commission Contract -> Remuneration Agreement. 9. Make settings for the settlement of remuneration from target agreements. 10. If you use portfolio assignment as the classifying system, then you must also make the settings in the corresponding IMG activity for Portfolio Assignment. The following IMG activity is new and must also be carried out: - Basic Functions -> Preparation of Posting Processing and Parallel Processing -> Target Agreements -> Edit Number Range for Target Agreement Run. For more information on Target Agreements see the SAP Library under Financials -> Incentive and Commission Management -> Application. 9.5 ICM-TA Transaction Data Entitlement and Liability Transfer (New) As of SAP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) the functions of entitlement and liability transfer (ELT) are available. ELT enables you to transfer entitlements and liability between commission contracts using Framework for Object Assignment (FOA). The services of FOA provide the following functions: SAP AG 17

21 - Managing worklists for entitlement and liability transfer - Processing worklists in a dialog and as background jobs for carrying out or reversing entitlement and liability transfer - Automated transfer in assignment processes with workflow support for processing release, dialog checks of worklists and error handling You can adjust the standard delivery of ELT to your own requirements without modifications by adapting the configuration of FOA. FOA provides user interfaces for managing worklists for ELT and assignment processes. A number of parameters are provided for you to carry out ELT in the required way: - Transfer share as a percentage - Instruction to recalculate before transfer - Type of remuneration scheduling after transfer - Type of payout - Negotiated payoff - Discount interest - Enterprise commission contract To access ELT, in the SAP Easy Access menu choose Accounting -> Incentive and Commission Management -> Administration -> Current Administration -> Object Transfer. You edit worklists for object assignment here. You can create a worklist for ELT by selecting a definition for worklist 0ELT, which is part of the standard delivery. You can access all the FOA functions for worklists and assignment processes through the interfaces provided using the menu entries and pushbuttons. For the purposes of ELT, the standard delivery of the current release provides the connection between the commission contract and FOA. If a commission contract is terminated effectively, the system can automatically start an assignment process if a preconfigured termination reason is specified (see: Effects on System Administration). In ELT, individually selected remuneration entitlements of a commission contract can be transferred on an ad hoc basis to one or more other commission contract. You can also undertake mass assignments based on assignment rules. This may be necessary, for instance, if an agent leaves the organization and his or her entire entitlement has to be transferred to new recipients on the basis of predefined rules (that may be based on legal requirements). You can use BAdI implementations to define your own rules for worklist creation. Effects on Existing Data In ELT, transfer documents are written that have to be unloaded by the archiving tools of Incentive and Commission Management. FOA provides deletion programs to clean up its own transactional dataset. This applies to content of database tables that holds the worklists or assignment processes for ELT. Effects on Data Transfer In the standard delivery of ELT, the attributes of the commission contract of the commission recipient SAP AG 18

22 leaving the organization decide the rules on the basis of which the worklist for ELT is created. It must be ensured that the required attributes of the commission contract are retained. Effects on System Administration SAP Business Workflow is used to support the assignment processes for automated ELT. It is the task of the system administrator to configure the runtime environment for the workflow and to provide operational support. If you wish the assignment processes of ELT to start automatically on the effective termination of commission contracts, you need to schedule program CACS_OATRG1EXEC. There is a corresponding IMG activity for this in the settings of ELT. You make settings for ELT in Customizing for Incentive and Commission Management under Processes -> Entitlement and Liability Transfer. Here you will find all the settings and the documentation describing how to configure the standard delivery of ELT. Since ELT uses the services of FOA, the settings for the FOA connection are also located here. You make the settings for FOA itself in Customizing for Incentive and Commission Management under Tools -> Framework for Object Assignment. Since ELT uses FOA, the configuration of FOA is part of the standard delivery. You can change the configuration accordingly to adjust the functions of ELT. You will find suggested settings in the Implementation Guide (IMG) for Incentive and Commission Management in the documentation of the individual IGM activities for ELT. You can use elements of organizational management (such as positions and organizational units) to assign processors to certain steps in the assignment process. To edit organizational management, in the SAP Easy Access menu choose Incentive and Commission Management -> Master Data -> Organizational Plan. To improve the performance of ELT, you can activate the index 'CAS' on database table <Name of application>_docre, if necessary. An inactive version of the index is delivered to minimize the effects of the system upgrade. Before you decide to activate the index or not, you should use the Performance Trace (System -> Utilities -> Performance Trace) to check if the database access on table <Name of application>_docre is the major cause of the unsatisfactory performance during posting of transfer documents. Since the new index creates additional runtime for the posting of remuneration lines, you should not just activate it unless you are absolutely sure. For more information on ELT and FOA see the system documentation, for instance by pressing the info button on the initial screen of transactions CACS_OA01 and CACS_OA11. For more information on ELT, see the SAP Library under Financials -> Incentive and Commission Management -> Application BW Extractors (New) As of AP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) you can SAP AG 19

23 extract all the relevant document data from Incentive and Commission Management (ICM) for Business Warehouse (BW). You can connect multiple commission applications to BW. Document extraction is a delta procedure, hence it replaces the function for extracting remuneration provided in previous releases. Effects on Existing Data Note: To connect an existing commission application to BW, you must first execute the database conversion. In ICM, document extraction has no effect on the dataset. New data store objects are used in BW and the reports must be changed accordingly. The old remuneration data remains in BW, but this is no longer supported. - In Customizing for Incentive and Commission Management, select package CACSBW (Extraction for SAP BW) under Application Administration -> Commission Application Installation -> Select Commission Packages. - Modify the extraction structures in Customizing for Incentive and Commission Management under Application Administration -> Design Adjustment of Commission Application -> Commission Application Construction. - In Customizing for Incentive and Commission Management, choose Application Administration -> Commission Application Generation. - Set up the BW system accordingly Database Conversion (Changed) As of SAP ECC 600 Incentive & Commission Management (EA-ICM 600) there are fundamental changes to the database. You must convert existing data. To carry out the database conversion, you should start report CACS_FPP_DBC_FRAMEWORK. You need to carry out the database changes for the following areas: - In all ERP systems with commission applications - In all clients with commission applications - In all commission applications As of the current release certain date and time details (two fields) in the document and commission case tables are stored on the database in time stamps (one field). The document tables also have a change time stamp that logs the time of the last change. The new generation templates (for instance CACS00) now only contain time stamps for these date and time specifications. In existing applications, the Date and Time fields must still exit until the database SAP AG 20

24 conversion is fully implemented. The database conversion is a prerequisite of BW Extraction. The same applies to Entitlement and Liability Transfer (ELT). We highly recommend carrying out the complete database conversion immediately after the upgrade. Effects on Data Transfer The database conversion is relevant for the above reasons. You will find a detailed description of how to carry out the individual steps in SAP Note For further information on the upgrade, see the Installation & Upgrade Guide in the Internet under the address help.sap.com -> Documentation and in the SAP Note For more information on the database conversion see the SAP Library under Financials -> Incentive and Commission Management Dropdown Menus in Commission Case (Changed) As of SAP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) the following input fields in the commission case were changed from F4 help to dropdown menus: Commission Case Selection Screen - Business Object - Business Transaction After Selecting Header Tab Page - Processing Target - Business Object - Remunerating Business Transaction - Triggering Business Transaction Group Box Template for Participation - Business Object - Remunerating Business Transaction Depending on your selection, the permitted objects are now displayed according to the Customizing settings that were implemented. The individual messages of class CACSIB and the calling function modules with which this data is retrieved and formatted were changed. The grouped conversion exit BOBJ is not affected by these changes. We recommend selecting the business object and the business transaction on the initial screen and not on the Header tab page so that the subsequent permitted selection options are made automatically. SAP AG 21

25 Effects on System Administration In the primary entry (commission case header), the above input fields are only available in the dropdown menu with their descriptions. However you have the option of displaying the technical ID with the descriptions in the input field. 1. To do so, in the Commission Case screen click on the symbol with the quick link Customizing of Local Layout. 2. Choose Options and then the Expert tab page in the Controls group box and set the indicator Show Keys in All Dropdown Lists. 3. Save your entries. The technical ID is displayed in the input field, along with the description. For more information see the SAP Library under Financials -> Incentive and Commission Management Settlement to Accounts Receivable Accounting (New) As of SAP ECC Enterprise Extension Incentive & Commission Management 6.0 (EA-ICM 600) settlement to Accounts Receivable Accounting is possible. Settlement to Accounts Receivable Accounting (FI-AR) complements the existing settlement to Accounts Payable Accounting (FI-AP) The customer account is available in the commission contract in the Account of Recipient in Payment System field. The end user is only confronted with the settlement to Accounts Receivable Accounting in connection with the selection of settlement types and the target system. Depending on the settlement type chosen, the logical service calls the corresponding function module to transfer the disbursable settlement data to Accounts Receivable Accounting or Accounts Payable Accounting in Financial Accounting. The existing settlement processes and integration of the following settlement and disbursement systems remains unchanged: - Collections and Disbursements (FS-CD) - Payroll (HR-PY) Effects on Existing Data The data volume is similar to that of the settlement to Accounts Payable Accounting. Settlement types are assigned as previously to a group of remuneration types on the basis of a new target ID. The target ID controls the settlement to Accounts Receivable Accounting. SAP AG 22