2014 Center for Energy Workforce Development Summit November 5-7, 2014

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1 2014 Center for Energy Workforce Development Summit November 5-7, 2014 Crystal City Marriott Arlington, VA We would like to thank our sponsors. Gold Sponsors Agenda

2 There is nothing more important in most energy companies than return on investment (ROI). Yet, ROI is rly, if ever, associated with people. In most organizations, however, total human capital costs average nearly 70% of operating expenses. What if you could improve your company s ROI for your skilled workforce? CEWD s 2014 Annual Summit focuses on ways energy companies, partnering with ir educational workforce partners, can improve ir people ROI, while competing effectively for qualified diverse workers. Beginning with hard but important work of workforce planning, this year s agenda will showcase examples of companies that using CEWD member tools effectively to plan for growing attrition shrinking applicant pools. A workforce plan is only as successful as its execution, CEWD will offer examples best practices of companies that implementing ir workforce strategies successfully with focused talent pipeline strategies. At end of day, ROI always comes down to numbers, people strategy is no different. We ll wrap up this year s Annual Summit understing how improved people strategies speaking for mselves in Board Room. Wednesday, November 5, :30 11:15 am National Forum: Chesapeake Ballroom 7:00 am 5:00 pm Registration: Main Foyer 11:30 am 2:15 pm CEWD Workforce Planning Council Meeting: Potomac Ballroom Salon D (Workforce Planning Council members only) 2:30 4:00 pm Pre-Conference Workshop for Members: Potomac Ballroom Salon E-F How to get most out of your membership: Using CEWD Tools Facilitator: Valerie Taylor, Consultant, Center for Energy Workforce Development 2:30 5:00 pm Executive Council Meeting: Potomac Ballroom Salon D (Executive Council Members Only) 5:30 7:00 pm Networking Reception: Chesapeake Ballroom Gold Level Sponsor: Center for Energy Workforce Development Summit Agenda

3 Thursday, November 6 7:00 am 5:00 pm Registration: Main Foyer 7:00 8:00 am Breakfast: Chesapeake Ballroom Gold Level Sponsor: 8:00 am 5:00 pm General Session: Potomac Ballroom 8:00 8:10 am Welcome to CEWD Summit Mary Miller, President, Center for Energy Workforce Development Chief Administrative Officer, 8:10 9:00 am Energy Industry Update: An Executive Perspective Moderator: Mary Miller, President, Center for Energy Workforce Development Chief Administrative Officer, Tom Kuhn, President, Marv Fertel, President Chief Executive Officer, Nuclear Energy Institute Dave McCurdy, President Chief Executive Officer, American Gas Association 9:00 9:30 am Keynote What You Need To Know About The Changes Happening In Education Mary Alice McCarthy, Senior Policy Analyst, New America Foundation From competency based education to changes in higher education policy, significant changes underway in education system. These changes can impact existing partnerships create a new direction for future of energy industry education. The New America Foundation is a nonprofit, nonpartisan public policy institute that invests in new thinkers new ideas to address next generation of challenges facing United States. 9:30 10:00 am CEWD Update Ann Razzo, Executive Director, Center for Energy Workforce Development 10:00 10:15 am Break 10:15 11:00 am Promising Practices Panel: Workforce Planning We love it when a plan comes toger. Energy companies will sh examples of how a game changer influenced workforce planning efforts how building robust workforce planning into ir state energy consortia s agenda resulted in broader member engagement, more innovative ideas greater understing of what ir state needs to do to ensure an adequate supply of qualified diverse talent. Moderator: Beth Britt, Consultant, Center for Energy Workforce Development Marji Morris, Talent Acquisition & Workforce Development Program Manager, Tucson Electric Power Dan Spiak, Talent Acquisition Leader Palo Verde, Arizona Public Service 11:00 11:45 am Putting it to Work: Workforce Planning Moderator: Valerie Taylor, Consultant, Center for Energy Workforce Development Julie Strzempko, Consultant, Center for Energy Workforce Development Dana Berkheimer, Consultant, Center for Energy Workforce Development 2014 Center for Energy Workforce Development Summit Agenda 3

4 11:45 am 1:00 pm Networking Lunch: Chesapeake Ballroom Gold Level Sponsor: 1:00 1:45 pm Keynote on Focused Talent Pipeline Strategies: Walter Tillman, Director of Programs, Student Veterans of America CEWD s Troops to Energy Jobs program put renewed focus on value to companies of recruiting hiring veterans. Student Veterans of America is leading way for se valued recruits to pursue additional education. Learn how your company can engage with leverage SVA chapters in your a to help veteran employees continue to strengn ir skillsets. 1:45 2:45 pm Promising Practices Panel: Focused Pipeline Strategies Meet m where y has become a mantra within CEWD, as more programs developed to identify attract potential applicants from diverse populations. The success of programs is dependent on truly relating to mitigating unique challenges needs of each population, in essence meeting m where y. Doing so is a win-win for potential energy worker industry overall. A panel of companies will sh ways y have adapted ir practices to appeal more to a broader population. 2:45 3:00 pm Break Moderator: Dana Berkheimer, Consultant, Center for Energy Workforce Development Pat Whiteside, Vice President of Business Support, Nicor Gas Linda Sykes, Programs Specialist, Military Programs, Sourn Company Stephanie Marum, Talent Acquisition Programs Manager, Exelon 3:00 3:30 pm Putting it to Work: CEWD Tools Resources Moderator: Valerie Taylor, Consultant, Center for Energy Workforce Development Elissa Richards, Vice President of Marketing & Communication, National Energy Foundation 3:30 4:00 pm Education Partnerships An Update on National Energy Education Network Ray Kelly, Consultant, Center for Energy Workforce Development Over last 6 months, with help of our members, CEWD has redefined what it means to be an education member of CEWD. We will sh how our education members, as part of National Energy Education Network, will be helping us to scale working solutions with value for students, educators employers. 4:00 4:30 pm Apprenticeship Training Update Jim Hunter, Director Utility Department, International Brorhood of Electrical Workers 5:30 7:00 pm Reception: Chesapeake Ballroom Gold Level Sponsor: Center for Energy Workforce Development Summit Agenda

5 Friday, November 7 7:00-8:00 am Breakfast: Chesapeake Ballroom Sponsors: 8:00 am 12:30 pm General Session: Potomac Ballroom 8:00 8:05 am Review of Day One Ann Razzo, Executive Director, CEWD 8:05 9:00 am Executive Panel Discussion: Strategic Workforce Planning Change is only certainty in energy industry, but workforce development can t stop just because re isn t a clear picture of future. Individual companies making strategic decisions that can impact number, skills location of future employees, or that create an internal pipeline of skilled workers ready to step in as jobs become available. Our panel of executives will sh how Strategic Workforce Planning is helping to drive workforce development decisions. Moderator: Ann Razzo, Executive Director, Center for Energy Workforce Development Tom Graham, Vice President of People Strategy Human Resources, PEPCO Holdings, Inc. John Donleavy, Executive Vice President Chief Operating Officer, National Grid Beth Reese, President, Nicor Gas 9:00 9:45 am Panel: An Internal Perspective on Workforce Development Are your internal policies, procedures, practices, processes ready to support your workforce development efforts? As you begin implementing your plan, you want to make sure that key internal stakeholders underst importance value of workforce development to company, how y can play a role. In order to set stage for this work it is necessary to develop, in some cases, modify, exp, enhance your existing Human Resources infrastructure to support targeted recruitment, hiring, assimilation of next generation. 9:45 10:00 am Break Moderator: Rosa Schmidt, Consultant, Center for Energy Workforce Development Diane Antishin, Executive Director, HR, DTE Energy Stephanie Roper, Manager, Recruitment, Consolidated Edison, Inc. Debra Howell, Workforce Development Manager, Georgia Power 10:00 10:45 am Promising Practices Panel: From Boot Camps to Test Prep - Solutions that Work From boot camps for students summer camps for teachers to new Get Into Energy Math Test Preparation Workshop, companies implementing specific solutions that increase success of post-secondary education entry into energy jobs. Moderator: Julie Strzempko, Consultant, Center for Energy Workforce Development Salvador Arana, HR Strategy Leader- Business Support, Integrys Energy Group Bruce Peterson, Executive Dean for Academic Initiatives, St. Cloud Technical Community College Deon Clark, President CEO, The Legacy Initiative 2014 Center for Energy Workforce Development Summit Agenda 5

6 10:45 11:15 am Putting it to Work: Solutions that Work Moderator: Valerie Taylor, Consultant, Center for Energy Workforce Development 11:15 am 12:00 pm Return on Investment: The Bottom Line Being able to measure effectiveness of workforce planning, targeted recruitment strategies heightened awness of your company s internal practices is as important as being able to measure your company s revenue. If you can t measure it, you can t improve it or know wher it made a difference to your bottom line. But companies making headway, both in improving ir ROI improving effectiveness of ir workforce strategy. 12:00 12:15 pm Putting it to Work: CEWD Tools Moderator: Valerie Taylor, Consultant, Center for Energy Workforce Development 12:15 12:30 pm What s in store for 2015? 12:30 pm Adjourn BOARD OF DIRECTORS Thomas H. Graham, Chair Vice President People Strategy & Human Resources Pepco Holdings, Inc Geisha J. Williams, Vice Chair Executive Vice President, Electric Operations PG&E Corporation John Donleavy Executive Vice President & COO National Grid Jo Ann Emerson Chief Executive Officer National Rural Electric Cooperative Association Marvin S. Fertel President CEO Nuclear Energy Institute Edwin D. Hill International President International Brorhood of Electrical Workers Dr. Ralph Izzo Chairman, President CEO Public Service Enterprise Group, Inc Thomas R. Kuhn President Paula Marino Senior Vice President, Engineering & Construction Services Sourn Company Services, Inc Dave McCurdy President CEO American Gas Association Robert P. Powers Executive Vice President & COO American Electric Power Elizabeth Reese Senior Vice President, AGL Resources President, Nicor Gas Keith Trent Executive Vice President, Regulated Utilities Duke Energy Center for Energy Workforce Development Summit Agenda

7 EXECUTIVE COUNCIL Robert E. Grasty, Chair Director, Talent Management, Diversity & Inclusion Pepco Holdings, Inc Laura Butler Vice President, Talent Management PG&E Corporation Tracy Elich Vice President, Human Resources American Electric Power Kathleen Geraghty Vice President, Labor & Employee Relations National Grid Jim Hunter Director, Utilities Department International Brorhood of Elec. Workers Ry Johnson Vice President, Operational Readiness Sourn Company OFFICERS Mary Miller, President CEWD Chief Administrative Officer, Elizabeth McAndrew-Benavides, Vice President CEWD Senior Manager, Workforce Policy & Programs Nuclear Energy Institute J. Bruce Brown, Secretary CEWD Assistant General Counsel, Bradford Nixon, Assistant Secretary CEWD Assistant General Counsel, Terri Oliva, Treasurer CEWD Controller & Assistant Treasurer, Mike Langford President Utility Workers Union of America Elizabeth McAndrew-Benavides Senior Manager, Workforce Policy & Programs Nuclear Energy Institute Rebecca C. Meggesin Vice President, Talent Management & Labor Relations Nicor Gas Susan Melians VP, Operations Services, Power Delivery Florida Power & Light Co Margt Pego Sr. Vice President Chief HR Officer Public Service Enterprise Group, Inc. STAFF Ann Razzo, Executive Director, CEWD Carren Spencer, Program Manager, CEWD Program Manager, Industry HR Issues, Dana Berkheimer, Education Consultant Beth Britt, Consultant Karl Christopher, Virtual Cer Coach William Daniels, Education Consultant Mindy Feldbaum, Consultant Michelle L. Rostom Director - Member Workforce Effectiveness National Rural Electric Cooperative Association Jeana Sheehan SVP Talent Management HR Consulting Duke Energy Douglas A. Staebler Vice President, Engineering & Construction Washington Gas Light Company Leilani Todd Vice President of Human Resources Mecklenburg Electric Cooperative Lori Traweek Sr. Vice President & COO American Gas Association Deborah G. Zilai VP, Business Transformation & Technology New Jersey Resources Corporation Ray Kelly, Consultant Andrew Schieffer, Administrative Assistant Rosa Schmidt, Consultant Julie Strzempko, Consultant Valerie Taylor, Education Consultant David Washington, Administrative Assistant Laura Williamson, Communications Consultant 2014 Center for Energy Workforce Development Summit Agenda 7

8 About CEWD The Center for Energy Workforce Development (CEWD) is a nonprofit consortium of electric, natural gas, nuclear utilities; ir associations (EEI), American Gas Association (AGA), Nuclear Energy Institute (NEI), National Rural Electric Cooperative Association (NRECA); ir unions International Brorhood of Electrical Workers (IBEW) Utility Workers Union of America, AFL-CIO (UWUA). CEWD was formed to help utilities work toger to develop solutions to coming workforce shortage in utility industry. It is first partnership among utilities, ir associations, contractors, unions to focus on need to build a skilled workforce pipeline that will meet future energy needs. To learn more about CEWD, please visit or energycers@work CREATING THE NEXT GENERATION OF ENERGY WORKERS. Utility companies transforming evolving. Today s electric power industry is about advanced technologies, energy efficiency, new opportunities. Most of all, it is about people who work to create this new era of innovation. Building Tomorrow s Energy Workforce By Thomas H. Graham, CEWD chair vice president, people strategy human resources, Pepco Holdings, Inc. t recent 2014 Annual needs of our industry? What gap we missing? Convention, I moderated a panel of industry leaders asked Donleavy during panel. CREATING THE NEXT who discussed initiatives ir companies With more than 40 percent of its workforce eligible GENERATION OF ENERGY A energycers@work undertaking to build a competitive diverse to retire in next five years, Pacific Gas Electric WORKERS. workforce for tomorrow. The panelists highlighted how (PG&E) launched PowerPathway program to address gap between company s worker needs ir companies using Center for Energy Workforce Development s (CEWD s) Get Into Energy Cer Pathways number of eligible employees. In collaboration with (GIECP) model, proactively implementing new hiring local educational workforce investment systems, training practices to build a more diverse workforce labor, Getting industry Into employers, Energy PowerPathway preps a culture of continuous improvement. individuals By Thomas for H. high-dem Graham, CEWD positions chair at vice PG&E president, people strategy human resources, Pepco Holdings, Inc. The GIECP model guides workforce development in throughout energy utility industry. energy industry by focusing on needs of five According oday s to PG&E s electric Executive power Vice industry President is focused of Electric on Cers in Energy Week is part of an annual, nationwide effort by Center for Energy Workforce Develop- specific demographic groups: youth, military, women, Operations future. Geisha As Williams, our customers 65 percent change of participants how y think low-income young adults, transitioning adults. By come from about diverse backgrounds use energy in ir 50 everyday percent lives, veterans. utility ment (CEWD) to increase awness of innovative, identifying implementing specific outreach T We have companies a great opportunity transforming to reshape evolving workforce as well. future-focused workforce that provides a vital service to support systems for each group, students potential Today s so that industry it s reflective is about of advanced communities technologies, we serve, energy our nation. From line workers to customer service representatives electrical engineers, men women employees better prepd to enter specific education pathways that will lead to cer opportunities in she efficiency, said. PG&E also new helps opportunities. students through Most scholarships of all, however, it follows is about up scholarships people who with work internships to create this to provide new era of who work in energy cers ensure that businesses industry. needed innovation. on--job training exposure. homes across country always have safe reliable energy y need. The importance of training hiring our nation s Entergy Our Executive electric power Vice President industry depends Chief Administrative on a smart, veterans for energy jobs was a common me among skilled, Officer Rod diverse West observed talented that a workforce, company s culture energy For 2013 s Cers in Energy Week, Ameren Illinois panelists. Tapping into pool of ready able also jobs plays offer an important promising role opportunities in recruiting to both retaining experienced partnered with Illinois State University Illinois Learning Exchange veterans leaving military service will play a critical role valuable workers diverse those talent starting that reflects communities in helping industry meet need for a highly skilled we serve. ir West cers. echoed These jobs me that employees who do to boost high school qualified workforce. We building a bridge well demonstrate active, hs-on, ability rewarding, to change be flexible. teachers STEM teaching skills. Participating between skills developed in military those CEWD also has available established in a Cers partnership in with Energy Week is needed to obtain achieve success in key energy International every state. Brorhood of Electrical Workers. jobs, said National Grid Executive Vice President The large contingent of utility part workforce of an that is annual, represented nationwide teachers took a trip to one To celebrate se opportunities of Ameren s substations Chief Operating Officer John Donleavy. by union inspire apprenticeship effort to programs increase awness of to learn about power systems. In addition, Ameren National Grid was one of original six pilot utility that train youth m of America, a critical element of industry s companies that helped CEWD launch Troops to solution October to workforce 13-19, 2014, issues. is The utility innovative, of future future-focused hosted cer fairs at high Energy Jobs initiative in By recruiting hiring needs Cers to be quick in Energy to respond, Week. more efficient, more veterans, energy companies create opportunities for talented individuals who orwise may not have entered our flexible. We need to engage employees workforce. schools, colleges, States companies to help make even grade schools. The across businesses safer, United more States efficient, more reliable, utility knows that as it our industry. Troops to Energy Jobs provides veterans a said American working Electric with high Power school Executive college Vice students President who makes investments in technology, smart meters, pathway helps m to reach ir full potential in a Chief thinking Operating about Officer ir future Bob Powers. job prospects. We have Ors or grid enhancements to meet customers expectations, ir workforce needs will grow. rewarding well-paying energy cer. National Grid had excellent holding support events to from get labor military unions veterans in effecting transitioning has had great success in hiring veterans, not just that change. adults The into need skilled for this utility type of enduring engineering partnership programs. San Diego Gas & Electric (SDG&E) joined or in entry-level positions. As a matter of fact, 65 recently Many collaboration companies was echoed hosting by summer or panelists, camps California utilities last year to target student outreach hired supervisors at National Grid were veterans, said for wher children focusing to teach on m education, about value military, of science, or to educational institutions in state, including high Donleavy. community technology, groups. engineering, math (STEM) education. schools, community colleges, universities, to While Troops to Energy Jobs has been an essential The Across need for country, flexibility, energy creativity, companies adaptability, eager enthusiastic reinforce opportunities around STEM curriculum within energy industry. SDG&E awarded workforce initiative, utilities also training preparing or demographics to enter industry. Women, ties building a diverse to open workforce ir doors that reflects to ir communities communi- to we workers serve rang who through may be unaw Convention of promising discussions cers prizes to students who developed videos apps youth, individuals with disabilities, transitioning available presentations. in Where energy re utility is industry. uncertainty, you need describing why a cer in energy utility industry adults, low-income young adults will all play an important part in industry s workforce future. What unprecedented changes in talent development, flexibility, options, collaboration. Our industry faces is exciting, innovative, engaging. I encourage companies to get involved in this exciting opportunities for young people today? What need for collaboration has never been stronger. growing effort this year. Talk to students about great, well-paying cers available in energy field. Formed in March 2006, Center for Energy Workforce Development (CEWD) is a non-profit consortium of electric, natural gas, nuclear utilities ir associations: (EEI), American Gas Association (AGA), Nuclear Energy Institute (NEI), National Rural Electric Cooperative Association (NRECA). Host an open house so that community members can have a behind--scenes look at how local utility operates. Use bill stuffers to encourage customers to explore Cers in Energy Week. The CEWD website at www. JULY AUGUST cewd.org has a full portfolio of materials resources for states companies for all levels of education. Working toger, we can connect our communities to se valuable, rewarding jobs develop next generation of electric utility leaders. Formed in March 2006, Center for Energy Workforce Development (CEWD) is a non-profit consortium of electric, natural gas nuclear utilities ir associations: (EEI), American Gas Association (AGA), Nuclear Energy Institute (NEI), National Rural Electric Cooperative Association (NRECA). SEPTEMBER OCTOBER Read more at eei.org/ep Center for Energy Workforce Development Summit Agenda

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