The Burys, Godalming, Surrey, GU7 1HR

Transcription

1 Job Description : Planning Technician Waverley is an ambitious authority, committed to being one of the leading councils in the country at a time of major change by developing a high performing, highly engaged staff team to share the organisation s values and deliver our corporate objectives. JOB DESCRIPTION Job title: Service: Team: Location: Reporting to: Responsible for: Planning Technician Planning Development Management The Burys, Godalming, Surrey, GU7 1HR Technical Team Leader N/A OUR ORGANISATIONAL VALUES Openness Excellence Fairness Team Work Taking Ownership In Waverley we value openness and honesty where communication is clear and constructive and actions are transparent. In Waverley we value excellence, working in a consistent and professional way to achieve the highest standards possible, taking the time to recognise and celebrate success. In Waverley we value fairness and respect, working with integrity to ensure that everyone is treated well and has equal access to the opportunities available. In Waverley we value team work and collaboration, with approachable staff actively contributing to our shared corporate goals. In Waverley we value taking ownership, where everyone feels personally committed to issues at hand and is working towards a positive outcome. PRINCIPAL PURPOSE OF THE ROLE To provide technical and administrative support to the Planning Service Section with particular focus on the development process To assist in the provision of an efficient, effective and professional Planning Service 1 P a g e

2 MAIN DUTIES AND ACCOUNTABILITIES To receive, pre-validate, register and process planning applications, non-material amendment applications, condition discharges and other applications, received in writing or through the Council s website. This includes administration of planning fees, processing cheque and card payments, preparation of file, pre-validation, updating computer databases, carrying out consultations and neighbour notifications To assist in the validation of straightforward and householder applications. Deal with general planning enquiries by telephone and . Processing and printing amended plans/additional information received in relation to current applications and re-notification of interested parties and consultees. Downloading and uploading planning applications received through the Planning Portal To undertake other duties relevant to the Technical Team s area of responsibilities as requested by the Team Leader or Development Manager. To provide support for other team tasks and Customer Service Team (including Reception cover) when appropriate. Health and Safety Comply with all Health and Safety legislation for your area of work, ensuring that risks are identified, managed and monitored as required. DIMENSIONS OF THE ROLE Applications - 50 new submissions per week Applications - 25 amended submissions per week Neighbour letters 600 per week Telephone calls 50 per week AREAS OF ACCOUNTABILITY/PROBLEM SOLVING DECISION MAKING / SCOPE FOR IMPACT The nature of the work means that there can be no close supervision so you must be able to work accurately and be self-motivated. You will have to use your judgement when assessing and evaluating applications for validity and liaise directly with applicants to achieve the required standard of submissions. You will need to use Government legislation in forming these judgements (detailed training will be given). Achieving performance indicators is essential if the Service is to achieve its targets. /ORGANISING/CONTROLLING Providing information to a range of customers, both internal and external 2 P a g e

3 CUSTOMERS AND CONTACTS INTERNAL EXTERNAL All Waverley Services, Locality Offices Agents, applicants, Parish/Town and Borough Councillors, local newspapers, statutory consultees SERVICE/TEAM STRUCTURE HEAD OF SERVICES DEVELOPMENT MANAGER TECHNICAL TEAM LEADER THIS POST 3 P a g e

4 PERSON SPECIFICATION Candidates must be able to fully demonstrate all essential criteria within their application form marked as A/C/I, or /E to be shortlisted for this role. PERSON SPECIFICATION ESSENTIAL CRITERIA HOW ASSESSED DESIRABLE CRITERIA HOW ASSESSED QUALIFICATIONS/ EDUCATION / TRAINING / EXPERIENCE GCSE (or equivalent) level education A/C/I General clerical/admin. Experience KNOWLEDGE /TECHNICAL SKILLS Competency in using IT systems including Word, database and spreadsheet software Ability to understand and read statistical information and plans /E /E Experience using Word, mapping and spreadsheet software in a work environment In interest in planning and the environment Knowledge of the planning process Knowledge of Safeguarding I COMMUNICATION CUSTOMER SERVICE Good communicator Ability to answer the telephone, respond and take clear messages Good interpersonal skills.committed to customer care and the provision of quality service 4 P a g e

5 Understanding of and commitment to promoting equality and diversity in service delivery and employment. TEAM WORKING Ability to work as a member of a team I MANAGING SELF AND OTHERS CAN DO APPROACH / ACHIEVING RESULTS Accuracy and attention to detail Methodical/ systematic Quick to learn Ability to work under pressure with the minimum of supervision /E /E SPECIAL REQUIREMENTS For business continuity purposes you are required to have access to the internet at home via broadband on a PC, laptop or tablet. How assessed A = Application CV/Personal Statement C = Certificates/professional Registration D = DBS police check E = Exercise I = Interview M = Medical assessment 5 P a g e

6 For Official Use only Job title: Planning Technician Post no: CA30 Service: Planning JE score: 122 Team: Development Management Pay band: 10 Location: The Burys Position type: Full time Godalming, (if part time, working 37 Hours/ Five day week Competencies: (level 1 4) REVIEWED BY: CHECKED IN: LAST UPDATED: Surrey GU7 1HR Communication: 1 Customer Service: 1 Team Working: 1 Managing Self and Others: 1 Can do approach/results 1 Matthew Evans Employee Services this? Elizabeth Sims pattern) DATE: DATE: DATE: 11/02/16 March 2018 March P a g e