Quality Assurance Officer

Transcription

1 Quality Assurance Officer Job Specification JOB DESCRPTON Employment status: Hours: Location: Department: Manager: Liaises with: Part-time, permanent 21 per week, please indicate as part of your application your desired working pattern Horizons, 60 Queen s Road, Reading, RG1 4BS Strategy and Business Management, Academic Quality Unit Helen Edwards, Head of Quality and Enhancement Heads of Faculty; Dean Learning and Teaching; Vice Principal Student Experience; Vice Principal Business and Strategy Management; Apprenticeship Experience and Development Manager; Hong Kong Office; all academic and academic related support teams; Ofsted inspectors; key contacts at Hong Kong Non-Local Courses Registry and Hong Kong Student Finance Office. Summary of the role The Academic Quality Unit is responsible for developing and managing the quality assurance and enhancement processes, including programme validation, periodic review and re-validation, annual monitoring and programme amendment. The team is also responsible for maintaining the Academic nfrastructure, liaison with partners and Professional, Statutory and Regulatory Bodies (PSRBs) and internal and external quality audit. Under the leadership of the Head of Quality and Enhancement you will be responsible for managing the key quality assurance events for our further education and apprenticeships programmes, including ensuring that the quality processes and guidance documentation relating to the apprenticeship programmes, are reviewed and updated regularly. You will be responsible for the registration and annual reporting for our programmes, in line with the reporting requirements of international regulatory bodies, such as the Non-Local Courses Registry in Hong Kong. Duties and responsibilities Schedule, review and maintain the UCEM Quality Framework for Awards at Level 3. Assist with the maintenance of our further education academic infrastructure, including undertaking audits and reviewing and drafting policies, procedures and guidance documents. Monitor the requirements of relevant PSRBs (including Ofsted and Skills Funding Agency) in relation to our apprenticeship provision, to ensure that the provision is compliant and enhanced through the incorporation of good practice. UCEM 10/2017 Page 1 of 5

2 Provide guidance to the Academic Team and Student Services department with regard to the preparation of reports and documentation required for Ofsted. Manage, arrange and coordinate Ofsted inspection visits. Provide administrative management of the annual self-assessment reporting (SAR) and enhancement process relating to our apprenticeship provision. Ensure that we remain compliant with the requirements of any organisations we are in partnership with to deliver apprenticeship programmes. Manage the process for the completion of the annual returns to the Non-Local Courses Registry in Hong Kong for all registered UCEM programmes, and complete registration forms for any newly validated programmes. Ensure that the reporting requirements for the Student Finance Office and Non-Local Courses Registry in Hong Kong are complied with. Ensure that we are compliant with the reporting requirements of any other international professional statutory and regulatory bodies. Work with the Head of Quality and Enhancement in disseminating key quality issues across our nstitution. Assist in ensuring that the team s SharePoint area is kept up to date. Act as secretary to deliberative subcommittees and ad hoc working groups as required. Project work Assist with the preparation of documents for a range of QA related projects. Line management responsibilities None Financial accountabilities None PERSON SPECFCATON A = Application/CV = nterview T = Test Qualifications and training Higher education qualification A Upper second class honours degree level or higher Quality systems / framework training A A Previous experience Work experience in an office environment and can demonstrate: - Working as a team - Strong administrative skills A Experience in same or similar role A UCEM 10/2017 Page 2 of 5

3 Experience of higher education or further education quality assurance A T Experience of overseas education provision A Minute taking skills A A Report writing experience A A Skills, knowledge and aptitudes Strong understanding of quality and adherence to standards; compliant, systematic and logical A Experience in managing content on an intranet such as SharePoint Ability to interact, communicate and build relationships with people; a personable approach Strong planning, co-ordination and organisational skills with the ability to work to and meet deadlines; methodical and logical Skilled in use of T systems, particularly Microsoft Outlook (diary appointments and meeting co-ordination), Word and Excel A Accurate and strong attention to detail A T An ability to work independently and maintain self-motivation; persistence Other or special requirements Car owner and driver with valid licence VALUES we expect all new employees to demonstrate our values at work We will test these as part of the interview process Passion we care We want each and every one of our students to succeed We do the right thing by our students and customers; that means we do whatever we can to ensure that no student falls behind in their studies, and that no customer is unhappy with the service they receive ntegrity fairness first We model integrity in everything we do We never compromise on honesty or trustworthiness We adhere closely to laws and compliance standards We do what we say we will do, and fulfil our promises to staff UCEM 10/2017 Page 3 of 5

4 Excellence we aim high High standards drive everything we do We deliver excellence, strive for continuous improvement and respond dynamically to change Each one of us is personally responsible and accountable for the quality of whatever we do We listen to our students and understand their expectations We strive to exceed expectations in quality and delivery Support we support and respect each other At UCEM each member of staff does everything they can to help other staff and students to achieve their goals We respect others and their opinions, we are open to ideas, we trust each other We promote a supportive working environment across UCEM that extends to our students We value and reward each individual s skills, working towards common goals with shared objectives and through collaborative practice SAFEGUARDNG AND PREVENT Please note any appointment to this post is conditional upon and subject to an enhanced certificate (criminal record check) issued by the Disclosure and Barring Service (DBS), which will also include a check of the DBS Barred Lists. f you are appointed to this post you will also be required, as part of your induction training, to undertake training relating to safeguarding and Prevent. This training will be both face-to-face and online. Any prior training in these areas is helpful, however it will not make you exempt from undertaking training with us. BENEFTS Actual salary range 16,200 to 18,000 per annum ( 27,000 to 30,000 Full Time Equivalent). 24 days paid holiday (rising with service to 27) plus paid bank / public holidays and up to 5 paid closure days; all per holiday year. Full Time Equivalent. Pension scheme (auto-enrolment) and life assurance. There are limited parking spaces but you may ask to join the Waiting List. Employee Assistance Programme. Childcare Vouchers and Cycle to Work salary sacrifice schemes. Voluntary Healthcare Scheme. Charity giving. Access to T discounts. APPLCATON PROCESS Preferably by to recruitment@ucem.ac.uk Please send the following documents: 1) Your up-to-date CV; 2) A covering letter outlining your suitability for the role with your salary details and desired working pattern; and 3) A completed Recruitment Check Form, available from the jobs section of our website at nternal applicants are advised to inform their line manager of their application. nformal discussion For an informal discussion about the role please contact Helen Edwards on or h.edwards@ucem.ac.uk UCEM 10/2017 Page 4 of 5

5 For any other enquiries please contact HR on / 7051 or recruitment@ucem.ac.uk NO AGENCES WE DO NOT USE AGENCES NOR CAN WE ACCEPT CV SUBMSSONS Closing date Wednesday 25 October 2017 at 5.00 p.m. Please indicate your availability for interview on your Recruitment Check Form. UCEM 10/2017 Page 5 of 5