? Go to my website, take the Chapter 2 Business Management Pretest/Study Guide

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1 1 AS YOU ENTER TODAY, 8/22/12? Go to my website, take the Chapter 2 Business Management Pretest/Study Guide As a pretest, you should not use your books or discuss with your classmates OR any other form of cheating! You will print when finished and I would like to see your score YOU WILL: STATE STANDARD: 6.0 Examine how effective decision-making skills are used in the management process

2 CHAPTER 2 Management, Supervision, and Decision Making 2.1 Increasing Management Effectiveness 2.2 Effective Supervision 2.3 Managing with Information

3 3 2.1 Increasing Management GOALS Effectiveness Identify three important roles successful managers play in organizations. Explain how managers use resources to accomplish the work of an organization. List and explain accepted management principles.

4 4 Management Roles Communicators Relationship builders Decision makers

5 5 Management Roles Using the tree diagram graphic organizer handout, read pages 29 & 30 and complete the graphic organizer Put Management Roles on the top and identify and describe the three management roles Ensure you complete this task promptly and completely. You have 8 minutes.

6 Management Roles Business Management, 13e 6 COMMUNICATORS make sure important info is gathered, used appropriately and shared with those who need it. Maintain communication channels. Communicate inside and outside the organization. RELATIONSHIP BUILDERS develop positive, motivating work environment. Outside company represent and maintain effective relationships. Interact with others to resolve conflicts. DECISION MAKERS constantly on lookout for new opportunities and areas of improvement. Determine best way to allocate resources to meet needs. Solve problems and take corrective action, recognize and reward success.

7 7 AS YOU ENTER TODAY, 8/23/12? ON THE SECRET INDEX CARD YOU GET OFF MY DESK, WRITE THE TEN WORDS YOU WOULD CHOOSE TO KEEP IF YOU COULD ONLY HAVE TEN WORDS IN YOUR VOCABULARY. DO NOT SHARE LISTS! YOU WILL: STATE STANDARD: 6.0 Examine how effective decision-making skills are used in the management process

8 8 Getting Work Accomplished

9 9 Planning determine the type and number of people, establish a budget for all resources Organizing employees are given work assignments, space is planned, budget is allocated. Management functions Managers are responsible for their work and the success of the business. They also make sure employees have the resources needed to do their job. Implementing plans are carried out using the resources allocated in budget. Controlling employees and other resources are monitored, changes and improvements are made.

10 10 Principles of Effective Management Using the tree diagram graphic organizer handout, read page 32and complete the graphic organizer Put Principles of Effective Management on the left side and identify and describe the six principles from the text Ensure you complete this task promptly and completely. You have 8 minutes.

11 PRINCIPLES OF EFFECTIVE MANAGEMENT Business Management, 13e 11 Demonstrate commitment to the success of the organization Take responsibility for developing and implementing plans to achieve the organization s goals Identify the resources and ensure they are available Organize and coordinate the work to achieve efficient and effective operations Recognize the importance of employees Monitor activities and results

12 Effective Supervision GOALS Identify the responsibilities of supervisors. Describe the day-to-day management activities of supervisors. Discuss ways that businesses can improve the skills of supervisors.

13 13 The Supervisor s Job Responsibilities of supervisors Communicate the goals and directions of management to employees Explain employee concerns and ideas to management Evaluate and improve employee performance Encourage employees to do their best work Use resources efficiently

14 14 Managing Day-to-Day Activities Scheduling work Communicating with employees Controlling quality

15 15 Improving Supervisory Skills Formal training Work coach Self-directed training

16 Managing with Information GOALS Explain how management information systems and business research help managers with planning and controlling activities. Identify the four steps in the problem-solving process and how the process supports decision making.

17 17 Using Management Information Using management information systems Business research

18 18 Decision Making Problems and decision making Steps in problem solving Identify the problem List possible solutions Analyze the solutions Select the best solution

19 19 Problem-Solving Process

20 20 Contingency Planning Possible problems Alternative approaches

21 21 ASSIGNMENT Read Case 2-2 Meeting the Standard, page 51. Read the case again, VERY CAREFULLY! Teams of three, chosen by Pick Sticks Prepare a presentation, using POST IT paper that answers the critical thinking questions.

22 22 AS YOU ENTER TODAY, 8/24/12?? Notebook? Pen/pencil? Go to my website and take the pretest/study guide again. You should do a LOT better this time! Do not print unless you didn t get a copy as the pretest. YOU WILL: STATE STANDARD: 6.0 Examine how effective decision-making skills are used in the management process

23 23 What do managers want from employees?

24 24 AS YOU ENTER TODAY, 8/27/12?? Notebook? Pen/pencil? Login at preferably on your smart phone, if not, then on the computer. Study the steps to problem solving, pages YOUR TEST IS TOMORROW!!! YOU WILL: STATE STANDARD: 6.0 Examine how effective decision-making skills are used in the management process

25 25 AS YOU ENTER TODAY, 8/28/12?? Notebook? Pen/pencil? YOUR TEST IS TODAY!!! Did you read the chapter? Study your notes? YOU WILL: STATE STANDARD: 6.0 Examine how effective decision-making skills are used in the management process

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