KARANATAKA STATE OPEN UNIVERSITY

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2 KARANATAKA STATE OPEN UNIVERSITY M.COM COMPUTER APPLICATION SYLLABUS

3 Syllabus & Regulations Governing M.COM COMPUTER APPLICATION 1. Title of the Program: M.COM COMPUTET APPLICATION 2. Duration of the Program: 2 Year 3. Nature of the Program: SEMESTER System 4. Eligibility Conditions: a. ANY DEGREE 5. Allocation of Credits Total Credits 6. Evaluation System : The distribution of marks for evaluation in each subject shall be as follows Theory Subjects : Internal assessment Term End University Examination 20 marks 80 marks Practicals : Internal assessment ( for each practical) Term End University Examination 20 marks 80 marks Project : Internal Assessment University Examination 50 marks 150 marks Minimum for pass :32 marks per course in theory and aggregate 40% including assessment Course exemption : 40% marks and above in each course 7. Academic Structure

4 M.Com Computer Application YEAR Subjec t code Subject Name Credit Int. Marks Extn. Total Marks 1.1 Principles of Management Business Policy and Environment Accounting-Theory and Practice I 1.4 E-Commerce Database Management System Computer Applications Practicals I MS Office,& Tally Financial Management Industrial Relations Labour Legislation Organisational Behaviour II 2.5 Visual Basic Computer Applications Practicals II (VB & E-commerce)

5 SUBJECT CODE-1.1 PRINCIPLES OF MANAGEMENT Unit l: Introduction, History of Management* Classical School, Human Relations School, Systems, TQM, Learning organizations. Integrating the Management Theories, Meaning of Management, Management Processes, Salient Characteristics of Management, Scope of Management, and Importance of Management. Unit 2: Introduction, Managerial Roles, Managerial Skills, Management levels, Managerial functions. Unit 3: Introduction, Strategic Planning, Planning Process, Mission, Strengths Analysis, Setting Goals and Objectives, Develop Related Strategies, Monitor the Plan, Operating guidelines, Values, Mission, Vision, Objective Setting. Unit 4: Introduction, Steps in Organizing Process, Organizational Structure, Mechanistic Structure, Organic Structure, Organizational Design, Organizing Function, Departmentalization, Power and Authority, Delegating, Communication, Managing Time Managing Stress Unit 5: Introduction, Meaning of Directing, Leading, Meaning of Leadership, Leadership versus Management, Trait theories of Leadership, Behavioral theories of Leadership, Motivation Simple model of Motivation, Theories of Motivation, Team building Unit 6:

6 Introduction, Control Process, Steps in Controlling Process, Types of Controls, Characteristics of Effective Controls, Coaching, The Coaching Process, Counseling, Counseling Process, Career Guidance, Disciplining, Appraisal, Performance Appraisal Methods, Terminating Unit 7: Introduction, Meaning of Business Ethics, Broad areas of Business Ethics, Myths about Business Ethics, Benefits of Managing Ethics in the Workplace, How to Manage Ethics", Guidelines for Managing Ethics in the Workplace, Key Roles and Responsibilities in Ethics Management Unit 8: Introduction, Importance of Social Responsibility, Steps in implementing the social Responsibility Reference Books: 1. "Essentials of Management" Harold Koontz and Heinz Weihrich, 2. "Essentials of management" by Singh and Chhabra 3. "Supervision" by Gemmy Allen 4. "Managing ethics in work place" by Carter McNamara

7 Business Policy and Environment SUBJECT CODE-1.2

8 SUBJECT CODE-1.3 ACCOUNTING-THEORY AND PRACTICE

9 SUBJECT CODE-1.4 SUBJECT : E-COMMERCE Unit l: Introduction, Information Technology and business, various applications of Information Technology in the field of business. Unit 2: Meaning, classification, B2B, B2C, C2C, G2C, B2G sites, E-commerce in the field of education, finance, auction, news and entertainment sectors, Setting of an E-commerce case study portals and some popular E-commerce portals. Unit 3: Electronic Commerce, Frame work, anatomy of E-Commerce applications, E-Commerce Consumer applications, E-Commerce organization applications Unit 4: Credit cards, debit cards, smart cards, e-credit accounts, e-money, security concerns in E- commerce, authenticity, privacy, integrity, non-repudiation, encryption, secret key cryptography, public key cryptography, SET, SSL, digital signatures, firewalls Unit 5: Marketing strategies, creating web presence, advertising, customer service and support, web branding strategies, web selling models

10 Unit 6: Digitization of documents, Document library, Types of digital documents, warehouses Unit 7: M-commerce, Introduction, meaning, applications and importance of M- commerce in the present world of business Unit 8: Key multimedia concepts, Digital Video and electronic Commerce, Desktop video processing, Desktop video conferencing Reference Books: 1. E-commerce fundamentals and applications Hendry Chan, Raymond Lee, Tharam Dillon, Elizabeth chang, John Wiley 2. E-commerce, S. Jaiswal, Galgotia 3. E-commerce, Efrain Turbon, Jae Lee, David King, H. Michael Chang 4. Electronic Commerce, Gary P. Schneider, Thomson 5. E-commerce, Business, Technology, Society, Kenneth C. Laudon, Carol Guyerico Traver

11 SUBJECT CODE-1.5 DATABASE MANAGEMENT SYSTEM Block 1 - Introduction to Database System Introduction to Database System Database Models File Organisation For DBMS Block 2 - Relational Model And Normalization Representing Data Elements Relational Model Normalization Block 3 - Introduction to SQL Structured Query Language Relational Algebra Management Considerations

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13 SUBJECT CODE-1.6 COMPUTER APPLICATIONS PRACTICALS I- MS OFFICE & TALLY

14 SUBJECT CODE-2.1 FINANCIAL MANAGEMENT

15 SUBJECT CODE-2.2 INDUSTRIAL RELATIONS

16 SUBJECT CODE-2.3 LABOUR LEGISLATION

17 SUBJECT CODE-2.4 ORGANIZATIONAL BEHAVIOR Unit l: Introduction, Organizational Behavior, Nature and Scope of Organizational behavior, Features of Organizational Behavior, Fundamental Concepts Unit 2: Introduction, Nature of Personality, Determinants of Personality, Psychoanalytic, Divisions of the Mind, Philosophical Assumptions, Personality Types, Determinants of the Personalities Unit 3: Introduction, Components of Perception, Perceptual Process, Self Perception, Perceiving others, Perception and culture. Unit 4: Introduction, Meaning, Why are attitudes important, Components of Attitudes, Attitude in the workplace, The Functions of Attitudes, Formation of Attitude, Benefits of Positive Attitude, Attitude Change Unit 5: Introduction, Components of learning, Theories of learning, Classical or "Pavlovian" Conditioning theory, Operant conditioning, Social Learning Theory, Principles Of Learning Unit 6: Introduction, Leadership Meaning, The Importance of Leadership, Comparison of Leaders and Managers, Traits of a Leader, Types of Leadership, Theories of Leadership, Trait Theory, Behavioral Theory, Situational leadership theories, Types of Leadership, Qualities of a Leader

18 Unit 7: Introduction, Meaning, Theories of Motivation, Maslow's Theory Of Need Hierarchy, Douglas McGregor's Theory Of X And Y, Two Factor Theory of Frederick Hertzberg, Alderfer's Erg Theory Of Motivation, McCelland's Acquired needs theory, Equity Theory, Reinforcement Theory, Victor Vroom's Expectancy Theory, Job Enrichment, Job Enlargement, Job Rotation Unit 8: Introduction, concept of organizational culture, characteristics of organizational culture, Process of cultural transmission, evolution of organizational culture, elements of organizational culture, organizational change management, nature of change, factors influencing organizational chage, importance of change, process of change, resistance to change Reference Books: 1. Organization Behavior RoBAins S.P. Sanghi seema 2. Organization behavior Ashwathappa K 3. Organization behavior Luthans F

19 SUBJECT CODE-2.5 VISUAL BASIC UNIT - I First steps with Microsoft VB6: Integrated Development Environment - First program in VB -Introduction to forms: Common properties, methods and events. UNIT - II Intrinsic Controls: Text box controls, Label and frame controls, command button, check box and option button controls, list box and combo controls, picture and image controls, drivelist box, dir-list box and file list box controls and other controls, control arrays. UNIT - III Variables & Procedures: Scope & Lifetime of variables, native datatypes, aggregate datatypes - Arrays-VB for application and VB libraries: Control flow, Working with numbers, Strings, Date and Time. UNIT - IV Databases: Data access SAGA, Visual Basic Data Base tools, ADO data binding, Data Environment designer, crash course in SQL. Database Programming: ADO at work-setting up a connection, Processing data. UNIT - V Tables and Reports-Datagrid control, Flexgrid control, Data Report, Data Report designer. Note: Question paper shall cover 100% theory Books for Reference 1. Visual Basic 6 Programming- Black Book, Steven Holzner, Dreamtech Press Publisher, New Delhi 2. Programming Microsoft Visual Basic 6.0- Francesco Balena, WP Publishers and Distributors. 3. Visual Basic 6- Gary Cronell, TataMcGraw Hill Publishing Compnay Ltd. 4. Visual Basic 6 How to Program, H.M.Deitel., P.J.Deital and T.R.Nieto