Contents Content Page No. Top Management Message 1. TTK Prestige - Learning & Development Approach

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2 s Page No. Top Management Message 3 1. TTK Prestige - Learning & Development Approach 4 1.a. Learning & Development Mission 4 1.b. Learning Model 4 1.c. Competency Based Approach 4 1.d. Learning Advisory Councils 4 1.e. Focus On Implementation 5 1.f. Prestige Gurukul - Internal Facilitators 5 1.g. Nomination Process 5 2. Training Calender Overview 6 3. Program Catalogue Internal Quality Auditors Training Train The Trainer "Lakshya" - Setting Performance Goals Business Process Innovation Introduction To TPM Process Knowledge ISO Awareness PED Awareness Safety Awreness Problem Solving Skills S & Visual Management Shopfloor Discipline Induction Training Formats List of Internal facilitators for manufacturing 18 2

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4 TTK Prestige Learning & Development Approach 1.a. L& D Mission Committed to achieve overall organisational success by building people capability 1.b.Learning Model Self initiated learning (20%) On the job development (70%) Classroom Training (10%) At TTK Prestige, we would like our employees to experience learning every day through the seamless integration of following aspects: On the job development (OJD): Every Supervisor is responsible for developing his subordinates by coaching and giving appropriate feedback on the job. Class Room Training : Specific needs that can not be covered through OJD will be supplemented through classroom sessions. These are not simply lecture sessions but also connected to practical implementation. Self Initiated Learning: Every employee owns the responsibility for one s own learning.we also encourage them to share their learning with others. 1.c. Competency based approach Functional Functional Competencies Behavioural Competencies Job specific competencies that drive highperformance. They are often technical or operational in nature. Behaviours that are necessary to achieve organisational objectives. Behavioural Leadership Leadership Competencies The key attributes that are necessary to make leaders successful. 1.d. Learning Advisory Councils HR and department heads partner through Learning Advisory Councils in order to 1 Identifying competency gaps 2 Developing L&D delivery mechanisms to address competency gaps 3 Continuous review & monitoring 4

5 1.e. Focus on Implementation Our learning approach aims to facilitate Step by step learning which facilitates Progress from a Simple to complex subject Implement the learnings before next program 1.f. Prestige Gurukul Internal Facilitators Our internal facilitators (Prestige Gurukul) play a significant role in developing our human resources. Prestige Gurukul process of developing internal facilitators is as follows: Nomination of suitable employees as facilitators* Skill building through Train the Trainer Co-facilitate with experienced trainer Facilitate alone * Eligibility Criteria for facilitators : Those who have subject matter expertise and passion to facilitate 1.g. Nomination Process Managers need to select appropriate program & Date from catalogue Send to your HR Manager ( please refer details below ) confirmation from HR Monthly confirmation of HRBP during last week of every month List of HR Personnel R. Krishnaraj :krishnaraj@ttkprestige.com :Mr.Rajappa - rajappa@ttkprestige.com Coimbatore-Mr N R Subramaniam - subramaniyam.nrs@ttkprestige.com Karjan: Mr.Samir - samir@ttkprestige.com Roorkee :Mr.Subodh - subodh.sharma@ttkprestige.com 5

6 Manufacturing Training Calendar Overview ( FY ) Quarter 1 Sl No Program Title Target Audience Facilitation 1 Internal Quality Auditor Training Managers and Functional heads having direct or indirect responsibility on activities related to product quality and customer satisfaction Type of Competency Internal Functional Roorkee April '15 May'15 June'15 2 FMEA Employees from PD,QA, Mfg, maintenance, Tool Room etc, External Functional 3 Train The Trainer Internal Facilitators External Leadership 4 Lakshya- Setting Performance Goals All people managers from manufacturing External Leadership Karjan 5 Business Process Innovation Managers /executives from different functions, who can drive Innovation in respective functions 6 Safety Awareness All MEO Category from manufacturing Internal Functional Quarter 2 Sl No Program Title Target Audience Facilitation 1 2 Business Process Innovation Saksham - Induction Program People who drive innovation in their respective workplaces External Leadership Bangalore Type of Competency External Leadership Bangalore All new joinees of the company Internal Functional Coimbatore July'15 Aug'15 Sept'15 Bangalore/ 3 Introduction to TPM Employees from MEO Category Internal Functional Roorkee Karjan 4 ISO & PED Awareness Employees from MEO Category Internal Functional Coimbatore September 5 Safety Awareness Employees from MEO Category Internal Functional Karjan Coimbatore Roorkee Karjan 6 5 S & Visual Management Employees from MEO Category Internal Functional 7 First Time Manager s Program* First level managers & people who transitioned to manager role for the first time Quarter 3 External Leadership To be decided Sl No Program Title Target Audience Facilitation Type of Competency Oct'15 Nov'15 Dec'15 1 Introduction to TPM Employees from MEO Category Internal Functional 2 Saksham - Induction Program All new joinees of the company Internal Functional Bangalore/ 3 ISO/PED Awareness Employees from MEO Category Internal Functional Karjan 4 Safety Awareness Employees from MEO Category Internal Functional Roorkee Coimbatore 5 5 S & Visual Management Employees from MEO Category Internal Functional Roorkee Karjan Roorkee 6 Process Knowledge Employees from MEO Category Internal Functional Coimbatore 7 Problem Solving Tools Employees from MEO Category Internal Functional Roorkee 8 Shopfloor discipline Employees from MEO Category Internal Behavioural Coimbatore 9 10 Executive Development Program* Management Development Program Executives ( Executives/Engineers/Officers) based on selection criteria External Leadership Senior Managers and above External Leadership Roorkee To be decided Quarter 4 Sl No Program Title Target Audience Facilitation Type of Competency Jan'16 Feb'16 Mar'16 1 Introduction to TPM Employees from MEO Category Internal Functional 2 Saksham - Induction Program All new joinees of the company Internal Functional Bangalore/ 3 ISO /PED Awareness Employees from MEO Category Internal Functional 4 5 S & Visual Management Employees from MEO Category Internal Functional Karjan 5 Process Knowledge Employees from MEO Category Internal Functional 6 Problem Solving Tools Employees from MEO Category Internal Functional Karjan Karjan 7 Shopfloor discipline Employees from MEO Category Internal Behavioural Roorkee karjan Karjan * Programs under development Program details are explained in following pages 6

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8 Program Internal Quality Auditors Training To enhance the Knowledge and Skill of the Participants to perform the audit, and writing the audit report. ISO 9001, PED 97/23/EC Quality management principles Auditing : Types /phases Auditor attributes Investigation and Conclusions Raising & closing of Non-Conformities Closing of Non-Conformities Classroom sessions Learning Effectiveness measure Target Participants Individual / Syndicate exercises Mock Audit Audit reports and Audit methods assessments during internal audits carried out by the participants Written test at the end of the program examination. Employeeswho are having direct or indirect responsibility on handling of various activities which will impact product quality and customer satisfaction. 2 days Train the Trainer Develop a pool of internal facilitators who will contribute to functional & behavioural trainings Training Development Process Learning Effectiveness measure Target Participants Delivery methods Adult learning methods Trainer Core Competencies Class room session Demonstration Activities The participants acquire / enhance capability to train & contribute to internal training Employees who have to be developed as Internal facilitator Already have subject matter expertise Have passion to facilitate Have the basic ability to make presentation & influence others 3 Days 8

9 Lakshya - setting performance goals Facilitate the understanding of goal setting among frontline managers in order to achieve effective cascading of organisational objectives Overview of Performance management Learning Effectiveness measure Need for goal setting Setting SMART goals Practice writing SMART goals Class room session Demonstration Activities The quality of the goals set by participants FY Frontline managers / supervisors Those who have people management responsibilities ( Reportees are also at MEO category ) 8 hrs Business process innovation Create awareness on the process of Systematic Innovation Building Skills for innovation opportunity identification Learning Effectiveness measure Ideation, Invention and Innovation TRIZ creativity Introductory techniques Types of Inventive Opportunities, Innovation Opportunity Identification Abstraction and Analogy Thinking Ideal Scenario Thinking Contradiction Thinking Identify and resolve contradictions Systems Thinking Network Express Failure Analysis Resource Thinking Class room session Demonstration Activities Group Project presentations by partcipants Managers /executives from different functions who can drive Innovation in respective functions 16 hrs 9

10 Introduction to TPM To improve the participant s knowledge on TPM History of TPM Need TPM Concept Learning Effectiveness measure 8 Pillars Class room session Quiz Videos Test at the end of program Officers Executives Engineers AMs ( Need based ) 1 Day Process Knowledge To improve participants understanding on importance of process engineering to meet customer needs The linkage between process engineering & What final customers wants Developing a process Implementing processes Monitoring Process Key manufacturing process steps at TTK & importance of them with example of manufacturing process of a pressure cooker Class room Group activities Walk through the plant Quiz Officers Executives, Engineers Learning Effectiveness measure AMs ( Need based ) Test at the end of the program 8 hrs 10

11 ISO Awareness Building Awareness on ISO 9001:2008,Quality Management Systems Origins of IS 9001 Quality Management principles QMS requirements Documentation requirements Management responsibility Resource Management Measurement & Monitoring Classroom sessions Officers Executives Engineers AMs ( Need based ) Learning Effectiveness measure Test at the end of program 8 Hours PED Awareness To provide Pressure Equipment Device legal requirements as a tool for business improvement. Learning Effectiveness measure European Legal Requirements for Pressure Equipment Applicable Legal requirements for Pressure Cookers Conformity Assessment Tables Conformity Assessment Modules Essential Safety requirements (ESR) Hazard Analysis CE Marking Declaration of Conformity Classroom sessions Target participants Officers/Engineers Executives Asst. Managers and Managers Test at the end of program 8 Hours 11

12 Safety Awareness To improve participants awareness on safety Learning Effectiveness measure Types of hazards Understanding and actions on hazard controls Classroom sessions Safety patrolling Safety mapping of machines Officers Executives Engineers AMs ( Need based ) Countermeasures implementation at workplace on safety 2 days (one day class room followed by practical session after 1 week) 5S & Visual management To sensitise participants on the importance of 5S& Visual management Learning Effectiveness measure History of 5S What is 5S ology of 5S Visual management measures Class room Activities Officers Executives Engineers AMs ( Need based ) 5S audit by the participant to other participant area The trainer will asses the skill This activity will be conducted after 45 days of class room 2 days 12

13 Problem solving skills-7 QC tools & why -why analysis To equip participants with fundamental concepts required for problem solving Learning Effectiveness measure 7 QC tools - how and when to apply The purpose, method and application of why - why analysis Classroom Activities Case studies Presentation of a problem - with application of 7 QC tools & why- why to trainer and co-participants The asses the skill This activity will be conducted after 45 days of classroom 2 days Shop floor discpline To sensitise participants the need for following discipline at shop floor What is discipline & indiscipline Misconducts How to enforce discipline Overview of factories Standing orfers Self discipline methods Class room training Officers Executives Engineers AMs ( Need based ) 8 hours 13

14 Saksham Induction Program Effective assimilation of newly inducted employees into TTK Prestige. Facilitate smooth transition to respective roles Improve employee satisfaction of new employees by addressing settling down issues Function specific induction by respective HOD TTK Prestige Business Overview HR policies, Procedures Overview of different functions Interaction with Senior Leaders Visit to plant Explanation by different HODs Interactions All MEO category employees up to Sr Manager Level 24 Hours 14

15 TTK Prestige Limited Human Resources Training Feedback Course Title : Date : Venue : Facilitator(s) : Name (Optional) : S.No Training Delivery Rating Remarks 1 Extent of trainer clarification the objectives of the module 2 Level of trainer s interaction 3 Extent to which the trainer satisfactorily answered your questions 4 Extent to which trainer was able to help you learn through activities and exercises 5 Extend to which trainer s pace of conducting the session comfortable for learning 6 How do your rate the overall ability of the trainer? 7 Level of relevance of content to your job? 8 To what extent can you utilize the learning from this learning experience in your real life? 9 Extent to which the content was clear & organized logically Facility 10 Extent to which training venue was comfortable 11 Level of satisfaction of food 12 Were the timings appropriate for today's session Additional Feedback: (You may use other side of the page too) 15

16 TTK Prestige Limited Human Resources Learning Implementation Plan Course Title : Date : Venue : Facilitator(s) : Name, Employee No. & Department : Dear Participant, We request you to identify key learning from the training you attended and implement the learning in your day to day work. Identify at least one idea that you will implement after this program. 1 My Key learning from this program? 2 SMART goal that I will implement -at least one key learning ( Specific, Measurable, Achievable, Result Focused, Time bound ) 3 Timeline to accomplish the above activity 4 Immediate supervisor's comments (Upon completion of the activity) 16

17 Train the trainer for internal facilitators Manufacturing LAC in progress Participants of "Lakshya" setting performance goals Business Process Innovation Program Mr. Chandru Kalro, MD inuagurating Prestige Gurukul Mr. H.T.Rajan, CMO inuagurating Prestige Gurukul Mr. Ramesh Bhaskar Rao, VP-operations addressing the participants Closing session of Train The Trainer by Mr.Shankaran Director-Corporate Affairs 17

18 List of Internal Facilitators for manufacturing Sl.No Name Designation 1 Mr. Namasivayam. E. 2 Mr. Saravana Kumar. R. 3 Mr. Sivaraman. S. 4 Mr. Viswanath Shenoy. B. Manager Production Sr Manager- SHE & TPM Asst Manager- Maintenance Sr. GM-QA 5 Mr. Rajaram. K. Manager-QC Introduction to TPM Functional Knowledge Functonal Skills Behavioural Process Knowledge ISO/PED Awareness Safety Awareness 5 S Visual Management Problem Solving Tools Shopfloor Discipline 6 Mr. Ramesh Baskar Rao 7 Mr. Sanjeev Pai. B. 8 Mr. Senthilkumaran. S. Vice President - Operations Sr. GM - Maintenance & Projects Manager Production 9 Mr. Gurumurthy. B.N. Sr Manager-QA 10 Mr. N Raghuraman Sr Manager Materials 11 Mr. Azhagesan. R. GM-Operations 12 Mr. Prakash. B. Sr Manager- CPPC & Factory Logistics 13 Mr. Sharath. B.S. DGM-Stores 14 Mr. Jayaraman Ravi Shankar VP-Operations 15 Mr. Palanisamy. K. Manager-Maintenance 16 Mr. Krishnaraj. R. DGM-HR 17 Mr. Rajappa. G. Manager-HR 18 Mr. Samir. P. Patel Manager-HR 19 Mr. V. R. Nataraj Sr. GM- Supply Chain Management 18

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