Recording of this session via any media type is strictly prohibited.

Transcription

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2 Communica9ng with managers, supervisors and employees: What they need to know Recording of this session via any media type is strictly prohibited. Page 2

3 Align with company s macro goals What areas are important to your company? Growth Leverage Returns Produc5vity Reten5on Stability Quality Increased margins Brand reputa5on Expansion Innova5on Compliance

4 Develop a solu9on- based plan Link risk informa5on to strategic decision making Embed a risk- aware culture at all levels Embed risk management prac5ces and responsibili5es within strategy and opera5ons Implement risk mi5ga5on ac5vi5es

5 Know your audience Maintain a close rela9onship with all par9es to increase success.

6 Communica9ng to the C- suite Risk management as an investment Financial payoff Direct/indirect costs more than just insurance buying - - Direct workers compensa5on costs/osha fines Indirect loss of produc5vity, training and retaining, recrui5ng Support company s macro goals Recording of this session via any media type is strictly prohibited.

7 Communica9ng to supervisors - Request their help - Raise awareness - Increased produc9vity - Improved workplace condi9ons Recording of this session via any media type is strictly prohibited.

8 Communica9ng to employees - Drive behavior - Encourage safety discussions - Promote empowerment - Develop safety leadership skills Recording of this session via any media type is strictly prohibited.

9 Other interested par9es

10 Implemen9ng analy9cal solu9ons Learn business processes and drivers; iden5fy poten5al opportuni5es Build strategies around key leverage points Create tools/models to facilitate these strategies Design a test or experiment with a control group Refine processes, discard strategies that don t work, con5nue tes5ng

11 Messaging and strategy Outside influences Intended/ unintended consequences Messaging posi9ve versus nega9ve interpreta9on

12 Speakers Max Koonce, Senior Director, Risk Management, Walmart Stores, Inc. mart.com Max Koonce is the senior director of risk management for Walmart Stores, Inc., responsible for their claims administra5on process in the general liability and workers compensa5on arena. He received a B.B.A. degree in economics from Harding University and a J.D. degree from the University of Arkansas at LiVle Rock. Max is a member of the Arkansas and American Bar Associa5ons, board member of the West Virginia Self- insured Associa5on, board member of the Northwest Arkansas Medical Centers, member of the Na5onal Associa5on of Social Insurance and current president of the Na5onal Council of Self- insured Employers. Bob Peterson, President, Na6onal Accounts, Sedgwick bob.peterson@sedgwick.com Bob Peterson is president of na5onal accounts for Sedgwick, responsible for account development, rela5onship management, product development and strategy. He has over 25 years of industry experience and is a member of Sedgwick s execu5ve commivee. Bob graduated from DePaul University with a B.A. in business communica5on and holds the Associate in Risk Management (ARM) and the Associate in Loss Control Management (ALCM) insurance designa5ons. Recording of this session via any media type is strictly prohibited.