Open HR : Best of Breed Meeting Strategic Need. Danny McGuinness Vice President Consulting Services Chief Information Officer 3D Results LLC
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1 Open HR : Best of Breed Meeting Strategic Need Danny McGuinness Vice President Consulting Services Chief Information Officer 3D Results LLC
2 The Talent Management market remains extremely fragmented Source: Bersin by Deloitte. 2014
3 Why an Open Architecture Ma1ers is largest share in any one talent tower. Despite market movement to suite solutions, no one vendor dominates across all elements of talent suite firms have an average of different HCM applications or services of firms of all sizes have no interest in a one-stop HCM solution IDC Visit us at IDC.com and follow IDC on
4 Open HR : Best of Breed Mee:ng Strategic Need IBM KENEXA Open HR Ini1a1ve OPEN UX Overview Strategic Needs driving HCM architecture 3D Results Partner View - IBM / SAP Alliance Best of Breed Case Studies Q&A
5 Wendy Tandon - IBM Kenexa Open HR Ini:a:ve Copyright 3D Results, LLC, All rights reserved. Proprietary and Confiden1al. 5
6 A Diverse HCM Market Job Boards (Monster, Indeed, The Ladders) Social Networks (Facebook, LinkedIn) Freelance Labor Marketplaces Assessment Providers, Coaching, mentoring Compensati on Data and providers Candidate Relationship Referral Tools Assessment Tools Vendor Mgt VMS Talent Management Performance Management Applicant Tracking Recruitment Success Reference Checking Brand and Advertising Tools Compensation Management Career Succession HRMS and Core HR Systems Financial Systems Payroll Benefits 401K Time & Attendance Mobile Apps Watch / FitBit Sensors Analytics, Benchmarking Tools LMS Video Learning Expert Directories Engagement Surveys Health Wellness Apps Assessment Platforms Content Management Career Tools Feedback Tools Sentiment Mobile Collaboration MOOCs and Content Marketplaces Compliance and Online Learning Content Assessments Certifications Professional Networks Benchmarking and Employment Brand Awards Health and Wellness Providers Source: Bersin by Deloitte
7 Kenexa Open HR plahorm 3 integra:on paths Brow ser Tab let Pho ne 1 Application level APIs & pre-built data connectors Talent Acquisition Connections Social Open HR UX Framework Integrated User Experience, SSO, User Management, Profile Talent Manager Learning* Talent Insights Surveys* Partner apps and content 2 Open UX toolkit Talent Competency Framework, Assessments Open Talent Insights Platform Open Analytics services, APIs, templates 3 * Future Kenexa UX integrations Open Analytics toolkit Human Resources Information Systems Recruiting Performance Recognition Learning Employee Engagement Assessments
8 Open UX Toolkit - Integrates 3rd party apps and content Cloud delivered Open Talent Suite User Experiences! Employees, managers and HR have one place to go! New apps and content can be introduced faster! Consistent branding, user management, SSO; personas and role based Technology! Based on IBM market leading Digital Experience technologies (WebSphere Portal)! Web standards based UX Toolkit defines how to add exis1ng or new apps to the interface (JS, HTML5)! Mobile responsive design
9 3D Results HCM Strategy Process What makes a business successful? 1. Strategy: Figuring out what needs to be done 2. Assets: Securing resources needed to make it possible 3. Execu1on: Gebng people to do it
10 Convert Strategic Intent to Human Capital Ac:on Financial Perspective If we succeed how will we look to our shareholders? Customer Perspective To achieve our vision, how must we look to our customers? Internal Perspective To satisfy our customers, at what processes must we excel? Learning & Growth Perspective To achieve our vision how must the organization learn, improve and evolve?
11 Strategy Map Strategic Vision Financial Perspec:ve Customer Perspec:ve Produc1vity Strategy Reduce Costs Increase Asset U1liza1on Expand Revenue Opportuni1es Brand Rela1onship Growth Strategy Enhance Shareholder Value Price Quality Availability Selec1on Service Partnership Business Perspec:ve Opera:on Management Customer Management Innova:ons Processes Regulatory & Social Supply Produc1on Distribu1on Risk Management Customer Selec1on Customer Acquisi1on Customer Reten1on Market & Account % Growth Opportunity ID R&D Poreolio Design / Develop Launch Environment Safety & Health Employment Community Learning & Growth Human Capital Informa:on Capital Organiza:onal Capital Competency Knowledge Skills Abili1es Systems Databases Networks Social Media Culture Leadership Alignment Teamwork 11 I
12 Maximizing business execu:on requires integra:on between these four HCM process areas Right Way- > <- Right Development Common Sense Talent Management Dr Steven Hunt
13 HCM process maturity Maintaining Talent Pipelines Influential Operational Maintaining Talent Pipelines Forecasting Future Talent Needs Calibrated Coordinated Effort Career Growth Building Talent Pools Impactful Meaningful Goals Business Driven Development Selecting High- Performers Well Defined Aligned Goals Targeted Development Filling Open Positions Consistent Tangible Goals Individual development planning Right People Right Way Right Things Right Development Common Sense Talent Management Dr Steve Hunt
14 Build a Winning Talent Strategy Leveraging both SuccessFactors and Kenexa Cloud- to- cloud integra:on will make it simple, agile, fast and cost efficient to deploy an end- to- end best- in- class set of solu:ons so you will have more :me to focus on what is most important to your business, your people. Preserve your existing investments in HR solutions Easily continue your HR journey from wherever you are Make better decisions with more insights by leveraging both SAP and Kenexa data
15 Who We Are & What We Do! Senior- level Human Capital Management strategic consul1ng firm founded in 2002! Focus on aligning talent strategy, technology, and culture to achieve business results! Translate business goals into Human Capital Strategy focused on a8rac9ng, retaining, educa9ng and achieving performance goals with the right people in the right jobs! Design, develop & deliver coaching, team & individual development interven9ons to execute HCM strategy; facilitated through consul9ng services from our core team and extended faculty of top I/O Psychology, Coaching and Organiza9on Development professionals! Premier implementa9on partner for SAP / Success Factors & IBM Kenexa Smarter Workforce solu9ons to manage the depth and breadth of the employee lifecycle in achieving strategic goals
16 IBM Kenexa & SAP Alliance! SAP EC Connector to IBM Talent Acquisi1on Suite! IBM LCMS Premier Connector to SAP SF LMS! IBM Kenexa Assessment on Cloud 3D Results Standardized integra1on to plug and play with SAP SF Recrui1ng! IBM Talent Frameworks - Accelerators Copyright 3D Results, LLC, All rights reserved. Proprietary and Confiden1al. 16
17 Employee Central and Kenexa Talent Acquisi:on Connector Kenexa Job Requisition Creation Recruiting Process Candidate selected Candidate Onboarded Requisition Configuration Data (JCDD, RFA, Foundation) Single Sign on User Data Requisition Creation Check rehire eligibility Candidate hired SuccessFactors Employee Central
18 Open HR in Cloud - Employee Central HRIS SAP SuccessFactors Employee Profile Succes Factors LMS LCMS Premier Development goals Manager commitment Development commitment form Goal Management Business Goals Career Development Planning Development Goals Succession - Talent Search - Nomination - Matrix Grids - Succ Org Chart - Scorecard SF Performance Mgmt Goal Overall Ra1ng Calibration Varicent Compensa:on Global Variable Comp planning Bonus planning (Revenue Enabling) IBM Communities IBM / BRASS RING Recruitment Candidate Profile Career Site Job Requisition Offer Approval ADP Payroll METRICS / MEASURES / PREDICTORS / COGNITIVE ANALYTICS
19 IBM Assessment Integra:on Copyright 3D Results, LLC, All rights reserved. Proprietary and Confiden1al. 19
20 IBM Assessment Integra:on Copyright 3D Results, LLC, All rights reserved. Proprietary and Confiden1al. 20
21 Case Studies of Open HR in Ac:on Kroger BNSF 350,000 Employees. Operates 2,623 Grocery Stores 1350 Fuel Centers 781 Convenience Stores 2116 Pharmacies 2 Integra1ons / 38,000 Applicants per month to background check & pre employment assessment. Increased Speed to hire by 300% 12 other integra1ons to ERP, Payroll, Comp and other HCM 5 more to come 48,000 Employees, 8000 Locomo1ves Second largest freight railroad network in North America. 35 integra1ons between HR, Talent, Recrui1ng, Background, Comp, Payroll Streamlined to reduce clicks and automate processes hiring, onboarding, BI integra1on to analy1cs. Copyright 3D Results, LLC, All rights reserved. Proprietary and Confiden1al. 21
22 Case Studies of Open HR in Ac:on Compass Group Under Armour 504,000 Employees worldwide / 220,000 North America. largest contract foodservice company in the world over 50 countries. serves around 4 billion meals a year 70+ integra1ons across HCM Architecture WOTC recovery 8000 Employees One of the most recognized brands in sportswear Opening 120 new Stores in Integra1on with HireVue & ATS Copyright 3D Results, LLC, All rights reserved. Proprietary and Confiden1al. 22
23 Q&A OPEN FORUM Copyright 3D Results, LLC, All rights reserved. Proprietary and Confiden1al. 23
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