Admin Assistant Community Housing Cymru Job Description

Transcription

1 Admin Assistant Community Housing Cymru Job Description 1 Admin Assistant Community Housing CymruJob Pack

2 Admin Assistant 14,494 (rising to 15,257 after successful 6 mth probation) + generous benefits We are looking to recruit an Admin Assistant to join our team in a dynamic, member focussed and fast paced working environment. We are looking for an Admin Assistant to deliver an effective and efficient service across the organisation supplying much needed admin support to our Policy, Research, Events and Central Services teams. If you feel you have the passion, skills and experience to meet the needs of these posts, we want to hear from you! Closing Date: Interview date 27th Feb 6th March 2 Admin Assistant Community Housing CymruJob Pack

3 Admin Assistant Background to the Post This is a new role that has been created to respond to the increasing admin pressures on CHC. We are recruiting an Admin Assistant to join our organization to deliver a range of high quality, friendly, efficient and vital admin support. You will work closely with the Central Services to ensure that our services are delivered in a timely and effective way. Based within Central services you will undertake a range of functions across the whole organisation including data entry, minute taking, filing, photocopying services, sorting and distributing mail, co-ordinating meetings and venue bookings, welcoming visitors to the offices, answering telephone calls and relaying messages. There will be lots of opportunities to get involved in cross team working and projects. We are looking for someone who has excellent attention to detail, is a team player and is willing to go the extra mile. Whilst previous experience of working in an admin role is desirable, what we are looking for is someone that has the right attitude and willingness to learn. With administration relating to conferences, briefings, events, exhibitions, through to welcoming visitors to our offices, no two days will ever be the same and if that excites you, then we d welcome your application. 3 Admin Assistant Community Housing CymruJob Pack

4 How to Apply Many thanks for showing interest in the above post. You will find the following details in this job pack: Job description, person specification and information on terms and conditions. Application form. Equal opportunities form. This form will not be used at any stage of the recruitment process, and will be separated from your application form immediately on its receipt. Any information given on this form will remain confidential and will only be used for monitoring purposes to assess the effectiveness of our equal opportunities policy. Background information on CHC Organisational structure. The completed application form and equal opportunities form must be returned, marked Private and Confidential Admin Assistant to: Borbala Martos Community Housing Cymru Group 2 Ocean Way Cardiff CF24 5TG Or ed marked in the subject tab as Private and Confidential Admin Assistant borbalamartos@chcymru.org.uk by 9am 27 th February. Please note, CVs will NOT be accepted. Interviews will be held on Monday 6 th March at our Cardiff offices. We look forward to receiving your completed form in due course. Yours Sincerely Phillipa Knowles Director of OD and Resources 4 Admin Assistant Community Housing CymruJob Pack

5 Job Description Responsible to: Assistant Director, Finance and IT Salary: 14,494 (rising to 15,257 after successful 6 mth probation) + generous benefits Grade Terms Based Admin Assistant 35 hours Cardiff Key Contacts CHC staff, members, visitors to CHC s Offices, CHC Board Key Objectives To provide an effective and friendly administrative service to the organisation Key Tasks To provide an efficient and friendly administrative service across the organisation including word processing, minute taking, filing, typing and photocopying services, sorting and distributing mail, co-ordinating meetings and venue bookings, welcoming visitors to the offices, answering telephone calls and relaying messages. To provide a wide range of admin support to ensure our events and learning programme runs effectively including undertaking campaigns, producing delegate badges and packs, entering bookings through to the production of literature and assisting with invoicing. To prepare rooms for internal meetings and training which will incorporate room layout, catering, refreshments and IT requirements. To update CHC s database and undertake data cleansing campaigns to ensure that all details are up to date. 5 Admin Assistant Community Housing CymruJob Pack

6 To support the Admin in the administration of meetings and events involving: booking venues, co-ordinating and communicating dates, collating and sending papers out to members, processing bookings liaising with venues post meeting admin. To co-ordinate and ensure adherence to CHC procedures and paperwork. To support the Admin & Health & Housing in admin activities To develop and maintain the general filing system. To fulfil any reasonable tasks that CHC shall from time to time request. 6 Admin Assistant Community Housing CymruJob Pack

7 Person Specification Essential Desirable Skills and Qualifications Two GCSEs at Grade C or above or equivalent NVQ Business Administration level 1 (or suitable administrative experience) Previous office experience IT literate, familiar with all Microsoft packages (word processing, spreadsheets, databases) Ability to work on several projects at any given time An ability to prioritise work and successfully meet deadlines Welsh speaker Experience and Knowledge Experience of working to tight targets and deadlines Minute taking Diary and calendar management Personal Attributes Team player Confident and friendly Methodical approach to work & a keen attention to detail Excellent organisational skills Good written and oral communications skills Full current driving licence and access to a car Willingness and ability to travel around Wales 7 Admin Assistant Community Housing CymruJob Pack

8 8 Admin Assistant Community Housing CymruJob Pack

9 Outline of Benefits Post Location Pay Hours Holidays Probation Supervision Gym Cash Health Plan Notice Period Flexi Time Pension Learning Development Offices and and Admin Assistant Based in Cardiff, but travel across Wales is expected, in addition to UK and occasionally Europe. 14,494 spot salary rising to 15,257 after successful six month probation plus generous package of benefits 35 hours but occasionally required to work out of office hours to attend events/meetings. 25 days, rising by one day for each completed year of service, to a maximum of 30 days and all public holidays. Four additional days off during Christmas and New Year holidays. Six months. 25 subsidy / month. Paid for cash health plan (Simply Health). After 6 month probation, 3 months. Flexible system in operation. Work between 7am 7pm with no core hours. Social Housing Pension Scheme Defined contributions scheme. Employer contributions between 1% 5%. Excellent budget provision for L&D within the Group. Modern offices with onsite car parking. 9 Admin Assistant Community Housing CymruJob Pack

10 Background Information CHC S CORPORATE PLAN Priorities for As the umbrella body for housing associations 1 in Wales, we are proud to represent our members who provide homes and services to 10% of the Welsh population. Last year, our members contributed over 1bn to the economy, built nearly 2,000 affordable homes and provided jobs to 8,800 people across Wales. Our members are part of arguably the most successful public, private and third sector partnership in the UK. They are independent, efficiently run, not-for-profit organisations who not only strive to deliver affordable housing to meet demand but who invest in communities and change lives. Our job is to ensure that the sector continues to prosper in Wales and is equipped for the future. Over the next three years we will continue to provide a unified voice for the sector, advocating and negotiating on their behalf. We will influence and lobby on issues that are important to the sector. We will keep up to date and understand trends to help members adapt to a changing world. We will investigate new business models to ensure that the sector remains fit for purpose. We will continue to work on behalf of members to influence, connect, support and inform so that they can continue to invest in communities and change lives. Our mission: To positively influence Welsh Government policy.to support and promote the work of our members. To speak with one voice. To put members at the heart of everything we do. To work as one team to deliver our mission. 1 Housing Associations is the term we use to refer to CHC full members who are Registered Social Landlords. These include Community Mutuals, Housing Co-operatives, Industrial and Provident Societies and Charities. 10 Admin Assistant Community Housing CymruJob Pack

11 Our Aim: By 2019 we will be regarded by members as an invaluable and highly effective umbrella body. We will continue to promote the diversity of our membership and will have helped shape the external environment to enable them to prosper. We will be the go-to organisation on housing issues in Wales, the partner of choice for stakeholders, and recognised and valued by Welsh Government as a sector that delivers. Our work over the next three years will fall under four strategic themes: 1 Supporting members to be resilient businesses 2 Enabling members to deliver more quality affordable homes 3 Supporting members to build sustainable communities where people want to live 4 Running a great member organisation 11 Admin Assistant Community Housing CymruJob Pack

12 Chief Executive Stuart Ropke Member of Senior Management Group Director Resources& OD Phillipa Knowles Director Policy/Deputy Chief ExecutiveClarissaCorbisiero- Assistant Director Finance & IT Steve Evans Assistant Director Communications & Members Services Edwina O Hart Head of Business Development Paul Langley Member Services & Business Development Manager Adele Harries-Nicholas Communications Manager Bethan Davies Policy & Programmes Manager Hayley MacNamara Public Affairs Manager Aaron Hill Central Services Sue Williams Brand & Design Chris Lamb Central Admin Learning & Events &Business Services 1 Admin Assistant Assistant Development Community Housing CymruJob Pack Rhian Borbala Robinson Martos PR & Media 28hrs Sarah Harris Health & Housing Policy Carly Dix Policy Hugh Russell Policy Selina Moyo Policy Will Atkinson Research &Welsh Language Liam Townsend Group Executive Claire McDougall

13 Working at CHC, as described by staff 1 Admin Assistant Community Housing CymruJob Pack