PROPERTY MANAGER. I. ESSENTIAL TASKS OF THE POSITION: (The following are intended to be illustrative, not all inclusive:)

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PROPERTY MANAGER REPORTS TO: SUPERVISES: PURPOSE: Executive Director N/A To perform overall administration of all aspects of management of the Harrison Metropolitan Housing Authority rental

1 PROPERTY MANAGER REPORTS TO: SUPERVISES: PURPOSE: Executive Director N/A To perform overall administration of all aspects of management of the Harrison Metropolitan Housing Authority rental communities; responsible for overseeing the physical condition, management, financial performance, and quality of life for residents while complying with HUD regulations. I. ESSENTIAL TASKS OF THE POSITION: (The following are intended to be illustrative, not all inclusive:) A. Manages and coordinates occupancy functions and procedures at agency's property using automated occupancy system as appropriate. 1. Prepares and maintains required property reports and resident services records in manual/automated format. 2. Reviews with the Executive Director the annual draft budget, including expenditures for the upcoming year. 3. Prepares summary reports of property management activities. 4. Accepts and processes applications, including criminal background checks, landlord reference checks, and credit history checks from applicants at site office. 5. Posts delinquent rents into automated system and coordinates the collection of rents, charges and fees. 6. Monitors and coordinates procedures for efficient lease-up and reoccupancy of vacant units with maintenance function, ultimately responsible for ensuring apartments are leased on a timely basis and project is fully occupied. 7. Forwards approved reports and records to Executive Director (as appropriate) for action. 8. Coordinates site management activities with other sections of the agency to prevent delays in actions required to improve services to residents. Board Approved: 11/16/17 Property Manager Page 1 of 5

2 9. Works effectively with other agency staff members. 10. Maintains property rent roll B. Ensures that resident records, leases and services are monitored and maintained according to agency policies and procedures. 1. Maintains up-to-date waiting lists. 2. Processes all applications, including third-party verifications. 3. Completes and enforces resident annual re-certification and associated occupancy and leasing forms. 4. Performs monthly inspections and completes appropriate work orders and notices to maintenance department and residents. 5. Shows available units to perspective residents and completes leasing process including initial rent calculation. 6. Coordinates and completes the move-in and move-out process. 7. Investigates and develops data in conjunction with lease violations; prepares eviction notices; participates in eviction proceedings; and maintains eviction procedure files in compliance with agency's eviction policies and procedures. 8. Submits data to resident selection function for timely maintenance of vacancy register. 9. Processes documentation of resident grievance procedures. 10. Accesses and reviews police log, newspapers and other sources and initiates appropriate response(s) to enforce resident lease(s). 11. Facilitates resident social, cultural, educational and safety programs including fire drills. 12. Provides resident documentation for social service agencies. 13. Prepares resident notices for community service requirements and maintains records of service performed as required. 14. Provide liaison, leadership, and coordination for Resident Councils, as appropriate. II. SECONDARY POSITION TASKS: A. Maintains schedule of reviews and inspections. 1. Accompanies specialists inspecting fire alarm system, extermination of units and other activities/services under contract. 2. Maintains and enforces "No Trespassing List," illegal parking activities and lease violations. 3. Inspects all properties, common areas and grounds for cleanliness, safety, general maintenance and writes necessary work orders. 4. Performs other duties, as assigned. a. May perform duties of other employees in their absence. Board Approved: 11/16/17 Property Manager Page 2 of 5

3 III. POSITION REQUIREMENTS AND QUALIFICATIONS: A. Education level: 1. A high school diploma, (or G.E.D.), required. 2. Some additional college study from an accredited institution, preferred. B. Experience in related field: 1. 5 years of work experience in a public housing setting and a thorough knowledge of federal/state housing regulations, required. 2. Prior experience in real estate, property management or housing management, including relations with clients, customers and members of the general public, preferred. 3. Must obtain Public Housing Property Management Certification within 12 months. 4. Experience with HUD programs preferred. C. Knowledge, skills, abilities, licenses and certifications: 1. A valid driver's license unrestricted except for corrective lenses and automatic transmission. 2. Possess or have ability to obtain Public Housing Managers Certificate within one year from an accredited agency. 3. Ability to maintain confidentiality in all areas with residents and co-workers. 4. Ability to work harmoniously with other agency personnel. 5. Ability to relate to and interact with mixed populations of elderly, disabled and mentally impaired residents in low and moderate-income housing settings. 6. Ability to receive and apply enlightened techniques and skilled practices in addressing the needs of the above populations. 7. Ability to be flexible and perform work under time pressure. 8. Ability to train and give directions to other (new/experienced) staff. D. Working conditions: 1. Environmental parameters: a. Ability to work in an office environment. b. Ability to work in a public housing environment in all weather conditions (hot, cold, humid, dry, wet). 2. Physical demands: a. Strength: Not applicable b. Type: Sedentary work ability to perform managerial duties. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount Board Approved: 11/16/17 Property Manager Page 3 of 5

4 E. Work schedule: of force to lift, carry, push, pull, or otherwise move an object. Work involves walking, standing and driving for brief periods of time. 1. Ability to work 40-hour week on a flexible work schedule, including nights and weekends to lease-up, as needed. 2. Occasionally, must have the ability to be on-call 24 hours a day, seven days a week including holidays. F. Equipment used: 1. Competency in operating computer(s), printers and general office equipment. IV. APTITUDE REQUIREMENTS: A. Cognitive: 1. Analytical: a. Ability to apply principles of logical thinking, define problems, collect data, establish facts, and draw valid conclusions. b. Ability to solve practical problems and deal with a variety of concrete variables. c. Ability to interpret a variety of instructions furnished in written, verbal, diagrammatic or schedule form. 2. Communication: a. Ability to compose original correspondence, follow rules and regulations and have increased contact with people. b. Ability to interview, counsel or advise residents and staff. c. Ability to understand safety rules, warnings and instructions in the use and maintenance of properties and equipment. d. Ability to log in data and draft data summaries and correspondence. e. Ability to complete reports with proper format, punctuation, spelling and grammar. f. Ability to record and deliver information; to explain complex procedures to others; to follow and give verbal and written work orders. g. Ability to answer inquiries from staff/residents/public. h. Ability to converse with officials, service providers, disgruntled residents and the general public. 3. Mathematical: a. Ability to deal with system of real numbers. b. Ability to compile, compute and present mathematical information. Board Approved: 11/16/17 Property Manager Page 4 of 5

5 c. Ability to compute leasing analysis, fractions, ratio, proportion and percentages. 4. Administrative detail: a. Ability to complete forms; record and locate data accurately. b. Ability to pay close attention to detail and accurately distinguish data. B. Manual: 1. Motor coordination: a. Ability to accurately reach, feel or handle equipment used in daily routine. 2. Finger dexterity: a. Ability to pick, pinch or otherwise work with fingers to operate above equipment. 3. Manual dexterity: C. Visual: a. Ability to seize, hold, grasp, turn or otherwise work with hands to operate above equipment. 1. Near vision: a. Clarity of vision at 20 inches or less. 2. Mid-range vision: a. Clarity of vision at distance of more than 20 inches and less than 20 feet. 3. Far-range vision: a. Clarity of vision at distance of more than 20 feet. The above statements are intended to describe the general nature and level of work being performed by the employee assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities and duties of personnel so classified. NOTE: The requirements for this position are indicative of the physical and mental capacities needed to satisfactorily perform the duties for the position. Reasonable accommodations, as required by the Americans With Disabilities Act will be granted wherever possible. I acknowledge receipt, review and understand the requirements of this job description: Employee's Signature: Date: Board Approved: 11/16/17 Property Manager Page 5 of 5

JOB ANNOUNCEMENT Housing Authority of New Orleans

JOB ANNOUNCEMENT Housing Authority of New Orleans POSITION TITLE: DEPARTMENT: Property Manager- Fischer Community Asset Management DATE POSTED: 01/21/2016 CLOSING DATE: Until Filled 012116-AM-001 To apply