JOB DESCRIPTION. 1. JOB TITLE: Fitness Facilities Co-ordinator (Maternity cover Chester Campus) 2. ROLE CODE: SFCSSRS (HRMS/12157a)

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1 JOB DESCRIPTION 1. JOB TITLE: Fitness Facilities Co-ordinator (Maternity cover Chester Campus) 2. ROLE CODE: SFCSSRS (HRMS/12157a) 3. DEPARTMENT: Facilities Management 4. ORGANISATION CHART: Head of Operations: Jacquie Gaffney Available Post: Fitness Facilities Coordinator: Sport & Recreation Assistants Fitness Facilities Supervisor Fitness Facilities Supervisor Fitness Facilities Supervisor Lifeguards Fitness Instructors

2 6. JOB PURPOSE: The main purpose of this role is to organise the day-to-day operation of the Fitness Facilities and the swimming pool at the Chester Campus, ensuring the safe and efficient use of these facilities. This will include managing, developing and marketing the fitness facilities and any other health and fitness initiative the department may initiate safely, efficiently and effectively. 7. BACKGROUND INFORMATION: The role holder reports to the Head of Operations on a daily basis. The facilities the role holder will be responsible for include Fitness Suite, dry changing facilities, MUGA, all weather Astroturf pitch, squash courts, rugby pitch, grass pitches on and off campus, gymnasium sports hall and out door tennis courts. 8. WORK PERFORMED AND/OR KEY RESULT AREAS: 8.1 Communicating Effectively The role holder will communicate daily with staff from all University departments, students, conference visitors, community groups and teams both verbally and in written formats regarding facility usage. As a coordinator, the role holder will be required to explain HRMS policies and procedures e.g. Sickness Absence. 8.2 Leadership and Working Collaboratively The role holder will be working for the Head of Operations and will take direction from them on a daily basis, although the role holder will be expected to work independently using set procedures and guidelines. The role holder will be responsible for supervising the work of the Fitness Facilities Supervisors and Personal Trainers/Fitness instructors, Sport and Recreation Assistant and Lifeguard s within their team by organising and completing rotas, sickness records, time sheets etc. and to ensure that staff are providing high standards of customer care. The role holder, in conjunction with the Head of Operations, will recruit, train and supervise the development of all Sport and Recreation staff within their team. The role holder will co-ordinate the induction programmes for Sport and Recreation staff and clients. 8.3 Liaison and Networking The role holder will liaise with internal and external agencies in promoting fitness. The role holder will liaise with the Students union and appropriate departments in order to assist in the development of the representative clubs and individual s fitness and performance.

3 8.4 Delivering a High Quality Standard of Service The role holder will assist in the operation of the University s sport and recreation facilities in terms of security, cleanliness, safety of customers, emergency procedures and the campus sports and recreation programmes. The role holder will make regular checks on all fitness equipment to ensure that repairs are completed and hygiene is maintained through organising the cleaning of equipment daily. The role holder will assist in ensuring all customers participate safely at all times and adhere to the rules and regulations of the Fitness Centre, Swimming Pool/Sport and Recreation Department. The role holder will ensure that the sports facilities and equipment are properly prepared and reinstated according to the programme of activities. The role holder will provide a presence and clear responsibility for the Fitness Suite, the equipment and the customers. The role holder will provide access to the centre by locking and unlocking as required or by controlling the signing in and out of keys. The role holder will ensure that the client information and facility booking procedures are operating efficiently and effectively. Prioritising use in the following order: academic, Students Union sports teams, students and external users. The role holder should ensure that the facility is clean and welcoming at all times and that all users are taught to exercise properly and use the equipment safely. The role holder is responsible for setting up a programme to evaluate and develop customer health and fitness. The role holder will cover for absent colleagues and staff if necessary and adhere to departmental and University policies at all times. 8.5 Effective Decision Making The role holder is responsible for the management of the centre and reports to the Head of Operations to assist with queries. However, the role holder is expected to work on his/her own initiative using established guidelines and procedures. The role holder will be expected to take independent decisions regarding methods of work etc. that impact on the daily operation of the fitness facilities. The role holder will be expected to collaborate with the Head of Operations to make decisions regarding the operational working of the fitness facilities. The role holder will be expected to make recommendations to the Head of Operations on, for example, purchase of equipment in the Fitness Centre.

4 8.6 Planning and Organising Self and Others As a co-ordinator, the role holder will plan and organise the work of the fitness facilities staff. The role holder is not a budget holder, although is responsible in conjunction with the Head of Operations for the formulation of the annual budget. The role holder will assist the Head of Operations to ensure correct financial procedures are undertaken in relation to both income generation and expenditure. The role holder will assist the Head of Operations to develop sources of financial income for the department. The role holder will support internal and external marketing initiatives and promotions to achieve maximum utilisation of facilities. 8.7 Innovation and Improvement (Effective Problem Solving) The role holder will be responsible for the identification and solution of staffing and departmental problems in accordance with set procedures and guidelines. The role holder develops effective systems of receipt, recording and retrieving information and records. The role holder is required to assist in reviewing all contracts and publications as and when required. 8.8 Analysis and Research The role holder will assess future trends, needs and requirements and produce regular usage reports for the Head of Operations. 8.9 Sensory and Physical Demands Due to the nature of the work, the role holder should be physically fit and able to assist in the moving of large and heavy items of equipment. Duties are based both indoors and outdoors Work Environment The role holder will be required to work in various locations both inside and outside. The facilities managed are of varying age and condition. The environment will generally be pleasant and clean. The role holder is responsible for maintaining health and safety standards throughout the fitness facilities and ensuring compliance with all relevant rules and regulations. The role holder will assist in carrying out suitable risk assessment procedures in co-ordination with the university Health and Safety Officer. To understand emergency procedures i.e. accident report forms, incident report forms etc.

5 8.11 Pastoral Care and Welfare The role holder will be responsible as the first point of contact for the welfare and discipline of their team, referring to the Head of Operations as required. The role holder will be responsible to conduct return to work interviews following sickness absence and to conduct sickness absence reviews Team Development The role holder will induct new members of the team. The role holder will have a PDR interview annually and will, in collaboration with the Head of Operations, undertake PDR interviews for their team Teaching and Learning Support The role holder will induct members into the Fitness Centre Knowledge and Experience Please see person specification General To undertake any other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you. To take responsibility for upholding and complying with the University s Equality and Diversity policies and for behaving in ways that are consistent with fair and equal treatment for all. To comply with all University Health and Safety policies.

6 PERSON SPECIFICATION Job Title: Fitness Facilities Co-ordinator Department: Facilities Criteria / Desirable Qualifications: Degree (or equivalent) in an appropriate subject or extensive management experience Method of identification Form ISRM award First Aid at work certificate Desirable Desirable Form Form Proven Experience: Computer literacy and the ability to learn new programmes quickly Management experience in a fitness facility Delivering academic and service excellence: Worked within a customer facing role An understanding of fitness programming using static resistance machines, free weights and cardiovascular equipment. Thorough understanding of health and safety in the work place including the risk assessment process and implementation. Managing self and inspiring others: Flexible approach Ability to work on own initiative Working together: Experience leading a team Organisational and stakeholder awareness: Ability to effectively and clearly communicate Requirements are those, without which, a candidate would not be able to do the job. Applicants who have not clearly demonstrated in their application that they possess the essential requirements will normally be rejected at the shortlisting stage. Desirable Requirements are those that would be useful for the post holder to possess and will be considered when more than one applicant meets the essential requirements. Method of identification is where the selection panel will match the candidate s skills and abilities to the required criteria outlined (i.e. application form, interview, test).

7 UNIVERSITY OF CHESTER TERMS & CONDITIONS OF EMPLOYMENT FACILITIES MANAGEMENT FITNESS FACILITIES CO-ORDINATOR FIXED TERM MATERNITY COVER UNTIL APRIL 2014 SALARY SCALE University Scale OS6, points 19-22, 22,020-24,049 per annum, payable monthly in arrears. HOURS OF WORK 36.5 hours per week to be worked as follows: Monday Wednesday Thursday Friday 7.00am 3.30pm 10.00am 6.30pm 7.00am 2.30pm (less one hour lunch break each day) A flexible approach to work will be required as there may be occasions when it would be necessary for you to work additional hours as dictated by the workload. HOLIDAY ENTITLEMENT 22 days per annum (pro-rata during the commencement and cessation years), rising to 27 days after five years' continuous service. Two extra statutory days per annum during the Christmas period. MEDICAL EXAMINATION Successful candidates will be required to complete an Occupational Health questionnaire, and may be required to undergo a medical examination. ESSENTIAL CERTIFICATES Short-listed candidates will be asked to bring to interview, proof of qualifications as outlined on the Job Description and Person Specification provided. Upon appointment, copies of essential certificates will be required by HRM Services. PENSION SCHEME The University is an admitted body to the Cheshire local government pension scheme. All support staff are eligible for membership of the scheme, and upon appointment, will be asked to indicate whether or not they wish to join the scheme. EQUAL OPPORTUNITIES The University has a policy of equal opportunity aimed at treating all applicants for employment fairly. SMOKING POLICY The University operates a No-Smoking policy. PROBATIONARY PERIOD A nine months' probationary period applies to all University posts. CLOSING DATE Completed application forms should be returned to HRM Services, University of Chester, Parkgate Road, Chester, CH1 4BJ, no later than Wednesday 22 nd May 2013 quoting reference number HRMS/12157a.

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