Service & Repair Procedure: VSM 3 Series Refurbished Device Procedure. DRAWN: Mary L Furlong DATE:
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1 PAGE 1 OF 24 DIR NUMBER VER Service & Repair Procedure: VSM 3 Series Refurbished Device Procedure DRAWN: Mary L Furlong DATE: VER DESCRIPTION OF CHANGE VER CREATED BY (initials) DATE VER CREATED CHANGE NUMBER /APVD A New Release MLF D* B P. 4, Section 5 add RBOMs. CC D* D* SEE SAP DIR FOR CHANGE NUMBER, APPROVER NAME AND DATE OF APPROVAL
2 PAGE 2 OF 24 DIR NUMBER VER Table of Contents 1) PURPOSE: ) SCOPE: ) RESPONSIBILITIES: ) DEFINITIONS: ) ASSOCIATED DOCUMENTS: ) HISTORY OF PRODUCT CHANGES: ) PROCEDURE:... 5 A) SAFETY INFORMATION:... 5 B) ENVIRONMENTAL REQUIREMENTS:... 5 C) SPECIAL HANDLING REQUIREMENTS:... 5 D) REVIEW PAPERWORK:... 5 E) INITIAL COSMETIC CHECK:... 5 i) Print the Usage 4 BOM:... 5 ii) Examine Device Labeling:... 6 iii) Inspect the exterior of the unit:... 7 F) SERVICE REPAIR:... 7 G) FINAL COSMETIC CHECK:... 7 H) FINAL ATE/FUNCTIONAL TESTS:... 8 I) PACKAGE UNIT:... 8 i) Examine Device:... 8 ii) Determine Accessory Requirements:... 8 iii) Print Serial Number Labels for Language Configuration & Material BOM:... 9 (1) Prerequisites:... 9 (2) Label Printer Set-up: (3) Print 3 Labels: (4) Inspect Labels: (5) Label Application: J) WRITE UP REPAIRS:... 24
3 PAGE 3 OF 24 DIR NUMBER VER 1) Purpose: a) This service and repair procedure (SRP) details how to process VSM 3 Series Vital Signs devices to make them refurbished devices. b) Units that have been processed through to the Package Unit section become the material as detailed in the following chart. Material Material description Material Material description C CARCASS, VSM3 Becomes: R REFURB, BASE, VSM3 5300P-C CARCASS, VSM3,PTR Becomes: 5300P-R REFURB, BASE, VSM3,PTR 530T0-C CARCASS, VSM3,TEMP Becomes: 530T0-R REFURB, BASE, VSM3,TEMP 530TP-C CARCASS, VSM3,TEMP,PTR Becomes: 530TP-R REFURB, BASE, VSM3,TEMP,PTR 53N00-C CARCASS, VSM3,NSPO2 Becomes: 53N00-R REFURB, BASE, VSM3,NSPO2 53N0P-C CARCASS, VSM3,NSPO2,PTR Becomes: 53N0P-R REFURB, BASE, VSM3,NSPO2,PTR 53NT0-C CARCASS, VSM3,NSPO2,TEMP Becomes: 53NT0-R REFURB, BASE, VSM3,NSPO2,TEMP 53NTP-C CARCASS, VSM3,NSPO2,TEMP,PTR Becomes: 53NTP-R REFURB, BASE, VSM3,NSPO2,TEMP,PTR 53S00-C CARCASS, VSM3,MSPO2 Becomes: 53S00-R REFURB, BASE, VSM3,MSPO2 53S0P-C CARCASS, VSM3,MSPO2,PTR Becomes: 53S0P-R REFURB, BASE, VSM3,MSPO2,PTR 53ST0-C CARCASS, VSM3,MSPO2,TEMP Becomes: 53ST0-R REFURB, BASE, VSM3,MSPO2,TEMP 53STP-C CARCASS, VSM3,MSPO2,TEMP,PTR Becomes: 53STP-R REFURB, BASE, VSM3,MSPO2,TEMP,PTR 2) Scope: a) The instructions in this procedure apply to VSM 3 Series Vital Signs devices designated to become refurbished devices only. 3) Responsibilities: a) Product Service is responsible for maintaining this document. b) Product Service management shall ensure that the requirements of this document are communicated and implemented. c) Personnel repairing VSM 3 Series Vital Signs devices, for refurbishment, are responsible for following the instructions contained within this procedure. 4) Definitions: a) See MPD WI for a list of Product Service definitions.
4 PAGE 4 OF 24 DIR NUMBER VER 5) Associated Documents: a) Usage 4 BOMs: i) VSM300_RBOM VSM 300 Repair BOM ii) E1R REFURB, VSM3,ENG,110,US. iii) 5300P-E1R REFURB, VSM3,PTR,ENG,110,US. iv) 530T0-E1R REFURB, VSM3,TEMP,ENG,110,US. v) 530TP-E1R REFURB, VSM3,TEMP,PTR,ENG,110,US. vi) 53N00-E1R REFURB, VSM3,NSP02,ENG,110,US. vii) 53N0P-E1R REFURB, VSM3,NSP02,PTR,ENG,110,US. viii) 53NT0-E1R REFURB, VSM3,NSP02,TEMP,ENG,110,US. ix) 53NTP-E1R REFURB, VSM3,NSP02,TEMP,PTR,ENG,110,US. x) 53S00-E1R REFURB, VSM3,MSPO2,ENG,110,US. xi) 53S0P-E1R REFURB, VSM3,MSPO2,PTR,ENG,110,US. xii) 53ST0-E1R REFURB, VSM3,MSPO2,TEMP,ENG,110,US. xiii) 53STP-E1R REFURB, VSM3,MSPO2,TEMP,PTR,ENG,110,US. xiv) 53S00-E4R REFURB,VSM3,MSPO2,ENG,UK xv) 53S0P-E4R REFURB,VSM3,MSPO2,PTR,ENG,UK xvi) 53ST0-E4R REFURB,VSM3,MSPO2,TEMP,ENG,UK xvii) 53STP-E4R REFURB,VSM3,MSPO2,TEMP,PTR,ENG,UK xviii) 53N00-E4R REFURB,VSM3,NSPO2,ENG,UK xix) 53NT0-E4R REFURB,VSM3,NSPO2,TEMP,ENG,UK xx) 53NTP-E4R REFURB,VSM3,NSPO2,TEMP,PTR,ENG,UK xxi) 53NTP-E2R REFURB,VSM3,NSPO2,TEMP,PTR,ENG,EU xxii) 53N00-E2R REFURB,VSM3,NSPO2,ENG,EU xxiii) 53NT0-E2R REFURB,VSM3,NSPO2,TEMP,ENG,EU xxiv) 53N0P-E2R REFURB,VSM3,NSPO2,PTR,ENG,EU b) Refurbishment Cosmetic Guidelines. c) MPD WI-PS-0025 Repair Paperwork & SAP Traveler Instructions. d) MPD WI Product Service Definitions. e) VSM 3 Series Refurb Service Report Form. f) W.I., FACTORY SERVICE, VSM 300 PROCESSING, MINIMUM HARDWARE/SOFTWARE LEVELS g) VSM III ATE & FUNCTIONAL TEST,PRODUCT SERVICE h) TSB New TLA P/N's for VSM300. i) SERVICE MANUAL,VSM III,ENGLISH. 6) History of Product Changes: a) NA
5 PAGE 5 OF 24 DIR NUMBER VER 7) Procedure: a) Safety Information: i) NA b) Environmental Requirements: i) Dispose of used batteries and scrapped parts properly into waste receptacles according to national or local regulations. c) Special Handling Requirements: i) NA d) Review Paperwork: i) Obtain a copy of service report form ii) Record the service order number (located on left of traveler) on the service report form. iii) Confirm item matches traveler per MPD WI-PS (1) Circle Yes or No on the service report form to the Item & Serial number correct on Traveler? question. (a) If the item or serial number is incorrect: (i) Have the order corrected by Data Entry before proceeding. e) Initial Cosmetic Check: i) Print the Usage 4 BOM: (1) See comments on traveler for applicable product number. (2) Examples: E1R, E2R, F1R, etc. (3) Update the print-out. (a) Number the pages (X of Y) and include the date and your initials. (b) Attach the printout to the back of the paperwork.
6 PAGE 6 OF 24 DIR NUMBER VER ii) Examine Device Labeling: (1) Photo 1 (2) Photo 2 Using the conversion table from TSB as follows: o If the TLA Part Number is listed in the left column (Label TLA P/N and Model): It can be left as is as long as it meets the cosmetic guidelines. Note: P/Ns in the left column are not language dependant. o If the TLA Part Number is listed in the right column (Service Tool P/N), it can be left as is as long as: It meets the cosmetic guidelines and You are not converting to a different language. If converting to a different language it will need to be updated. The photo example is to convert an English unit (0104) to a Spanish unit XX To XX For XX, carry over onto the new label the same value as the original label. Note on the service report form any labels that do not meet the BOM requirements. o See Associated Documents section.
7 PAGE 7 OF 24 DIR NUMBER VER (3) Confirm all other device labels match the usage 4 BOM print-out. (a) Record any labels that need to be replaced on the service report form. iii) Inspect the exterior of the unit: (1) Refer to Refurbished Cosmetic Guidelines. (a) See Associated Documents section. (2) Record any issues found on the service report form. (3) Update the service report form Initial Cosmetic Check section. (a) Update the pass/fail results. (b) Enter the date. See MPD WI-PS-0025 for format. (c) Sign your initials. f) Service Repair: i) Perform the needed repairs and then return to this procedure. ii) Affix the labels that were identified on the service report form to the device. g) Final Cosmetic Check: i) Refer to Refurbished Cosmetic Guidelines. (1) See Associated Documents section. ii) If DUT passes Cosmetic check: (1) Proceed to the next section. iii) If DUT fails Cosmetic check: (1) Record what issues were found on the service report form. (2) Perform any repairs needed and then return to this procedure. (3) Update the service report form Final Cosmetic Check section. (a) Update the pass/fail results. (b) Enter the date. See MPD WI-PS-0025 for format. (c) Sign your initials.
8 PAGE 8 OF 24 DIR NUMBER VER h) Final ATE/Functional Tests: i) Perform all tests per: (1) VSM III ATE & FUNCTIONAL TEST, PRODUCT SERVICE. (a) See Associated Documents section. ii) If DUT passes All Tests: (1) Proceed to the next section. iii) If DUT fails any of the Final ATE or Functional Tests: (1) Record what issues were found on the service report form. (2) Perform any repairs needed and then return to this procedure. (3) Update the service report form Final ATE/Functional Tests section. (a) Update the pass/fail results. (b) Enter the date. See MPD WI-PS-0025 for format. (c) Sign your initials. i) Package Unit: i) Examine Device: (1) Confirm all applicable labels for the language configuration are correctly placed on the device. ii) Determine Accessory Requirements: (1) Include all accessories as listed on applicable Usage 4 BOM based on model of VSM 3 being packaged: (2) See comments on traveler for applicable product number. (3) Examples: E1R, E2R, F1R, etc. (4) Check off each item on the hard copy of the Usage 4 BOM as you package the product. (5) Record the BP cuff lot code on the print out of the BOM.
9 PAGE 9 OF 24 DIR NUMBER VER iii) Print Serial Number Labels for Language Configuration & Material BOM: (1) Prerequisites: (a) Printer (b) Label Stock (c) Printer Ribbon
10 PAGE 10 OF 24 DIR NUMBER VER (2) Label Printer Set-up: (a) Set up the Brady 300 Printer according to the device manual at the bench or using (b) Thread the , RIBBON,PRINTER,THERMAL TRANSFER,4.33""W and LABEL,THERMAL TRANSFER-PRINTABLE,3X2 into the printer (c) On the computer desktop, select CodeSoft 7 Enterprise:
11 PAGE 11 OF 24 DIR NUMBER VER (d) The CodeSoft 7 Enterprise application launches and a blank document displays: (i) Photo 3
12 PAGE 12 OF 24 DIR NUMBER VER (e) Select File>Open: (i) Photo 4
13 PAGE 13 OF 24 DIR NUMBER VER (f) Navigate to Z:\Codesoft\Lab\SERVICE\SERVICE\SERVICE\VSMIII\Refurb box labels. (i) An Open window displays and shows device model numbers. (ii) Photo 5
14 PAGE 14 OF 24 DIR NUMBER VER (g) A label template will display. (i) Double check the model number identified on the label against the device model number. (ii) Photo 6
15 PAGE 15 OF 24 DIR NUMBER VER (h) Load Defaults on the Brady printer: (i) Photo 7
16 PAGE 16 OF 24 DIR NUMBER VER (i) Click in the label to obtain the cross hairs: (i) Photo 8
17 PAGE 17 OF 24 DIR NUMBER VER (j) Click the lower bar code on the template. (i) A red outline box will display over the bar code (ii) Photo 9
18 PAGE 18 OF 24 DIR NUMBER VER (k) With the cursor over the lower bar code right click and in the pop-up choose Variable properties: (i) Photo 10
19 PAGE 19 OF 24 DIR NUMBER VER (l) A Counter0 window will display. (i) Serial Number entry: 1. The program is set up to automatically print the JA and a total of 6 numbers. 2. It will insert zeros as needed in front of the numbers entered into the Start value field to reach a total of 6 numbers. a. Example: i. Unit Serial Number is JA ii. Enter 1234 iii. The label will print JA (ii) Press OK 1. Photo 11
20 PAGE 20 OF 24 DIR NUMBER VER (m) The label template will display: (i) Photo 12
21 PAGE 21 OF 24 DIR NUMBER VER (3) Print 3 Labels: (a) With the data entered for the label and the Brady printer set-up, print the label by selecting CTRL+P or the Print icon on the toolbar. (i) The Print window will display. (ii) Enter 3 in the Copies of each label box. (iii) Press OK. 1. Three labels will generate on the printer. 2. Photo 13
22 PAGE 22 OF 24 DIR NUMBER VER (b) Remove the labels from the printer. (i) Photo 14
23 PAGE 23 OF 24 DIR NUMBER VER (4) Inspect Labels: (a) Check the labels for defects due to printing. (i) Re-print labels with defects. (ii) The following are examples of label defects due to mis-alignment of label stock & printer ribbon: Label stock mis-aligned with printer: Mis-aligned printer ribbon Mis-aligned printer ribbon (5) Label Application: (a) Apply one label to the traveler. (b) Affix a 2 nd serial number label to the outer carton. (i) Do not cover any lettering printed on the outer carton. (c) The 3rd label should remain on the backing & should be taped to the box for use in shipping. (i) Use care to apply the tape to the backing & not on the label itself. (d) Tape the outer carton closed when the unit, foam inserts and accessory box have been inserted. (6) Update the service report form Package Unit section. (a) Check the box on the service report form to indicate all accessories & labels have been added. (b) Enter the date. See MPD WI-PS-0025 for format. (c) Sign your initials.
24 PAGE 24 OF 24 DIR NUMBER VER j) Write Up Repairs: i) Paperwork: (1) Using the information on the service report form: (a) Update the traveler per MPD WI-PS (2) Attach the service report form to the back of the paperwork. (3) Forward the device & the paperwork to Data Entry.
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