HIRE INDUSTRY Training Certification & Services. Central Administration Office. HSCS Hire Services Course Brochure Hire Jan 10 Page 1 of 10

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1 Health & Safety & Services Ltd Central Administration Office Princes Street, Kettering, Northamptonshire, NN16 8RR Tel: Fax: info@hscsltd.co.uk WEB HSE/ITSSAR National Training Provider No 3:10005 Registered in England No HIRE INDUSTRY Training & Services Central Administration Office Unit 2 Telford EldonWay, House, Telford 100 Princes Way Industrial Street, Kettering, Estate, Kettering, Northamptonshire, NN16 NN16 8RR 8UN Tel: Telephone Fax: Faxinfo@eldon-training.co.uk info@hscsltd.co.uk Web: Page 1 of 10

2 Health & Safety & Services Ltd Eldon House, 100 Princes Street, Kettering, Northamptonshire, NN16 8RR Tel: Fax: HSE/ITSSAR National Training Provider No 3:10005 Registered in England No , Training & Consultancy Services Industrial Construction Warehousing Timber Staff Supervisory Management Policy Formulation Overview HSCS Training Services have a wealth of experience and history in training and servicing the Hire Industry, we have devised and delivered courses and services for Industry Lead Bodies as well as industry suppliers. Our client base runs from single site Hire Companies to National Companies with 300 plus sites. The hire industry by its nature and operations, probably has a higher Health & safety compliance requirement than almost other industries. Most hire companies deal with both the general public and business to business clients who, by their variance of operations, can have a working environment from public events, to major construction sites and private houses. The hire industry must ensure that its hire fleet is supplied in an as new condition whether this is an electric drill, a portable toilet or a marquee, and there is specific legislation as well as the standard Health & Safety requirements that apply. HSCS recognise that all hire sites are not the same, clients do not have the same systems and approaches, the hire industry is wide and varied. We therefore also recognise that different clients will have different needs, we pride ourselves in offering tailor made courses that meet the legal and Health & Safety requirements AND a clients own systems and requirements. Where possible we will work with clients to ensure the most cost effective outcome to their needs and requirements, linking courses, accommodating weekend training, adjusting courses to include client systems and procedures etc. Services HSCS also offer a wide variety of services that are applicable to the hire industry including Forklift, Lorry Loader training, plant operator training, risk assessment, policy formulation, site audits, Health & Safety manual creation, Manager & Supervisor training etc. Added Value Opportunities HSCS work with a number of hire companies that offer their clients training on plant and equipment. This can be as part of their own portfolio of services thereby generating additional income, or by simply offering a focus venue for added hire opportunities. This can also extend to hire companies offering additional services such as risk assessing or Health & Safety site audits, again extending the Hire company s portfolio and offering their clients a one stop shop. Course Information Many of the courses detailed here have attendance limits placed upon them. We at HSCS believe that if a course is devised to encompass Health & Safety practical requirements, then candidates should, and must, be able to display those skills on completion of training, if they do not undertake these practical assessments then the employer cannot in confidence say that staff are competent. The following is not an exhaustive list of courses, for courses not listed, or for further information, please call on , we thank you for your interest and hope to be of service to you. John Steel National Manager Page 2 of 10

3 Health & Safety & Services Ltd Eldon House, 100 Princes Street, Kettering, Northamptonshire, NN16 8RR Tel: Fax: HSE/ITSSAR National Training Provider No 3:10005 Registered in England No , Training & Consultancy Services Industrial Construction Warehousing Timber Staff Supervisory Management Policy Formulation The content of this document is not exhaustive and we would welcome the opportunity of discussing your individual requirements with you. CONTENTS Page Course Health & Safety In Equipment Hire Hire Procedures Staff Induction Electrical Testing Manual Handling Hire Specific Towers Cartridge & IC Fixing Tools Safe Storage, Handling & Transporting of LPG Cabinet & Forced Air Heaters Display Screen Equipment Plant Loading & Transporting Loading & Securing First Aid Lifting Equipment Falls From Vehicles MEWP s Loader Slinger Banksman/Signaller Forklift Whats Included / Services / Bespoke / Added Value Opportunities Variable 1Day Variable Variable N/A Other Brochures AvailableInclude:Forklift Timber & Woodworking Instructor & Train The Trainer Lorry Loader Transport Management & Supervisory H & S Services General Plant / Equipment & Construction. General Health & Safety Operator, Attachments, Battery Care, Conversion, Instructor, Risk Assessor, Supervisory Awareness, Manual handling Specific, Induction Specific, Bespoke Machine Operators, H&S In Timber based Operations, Manual handling in Timber Operations, Profile Grinders, Lorry Loader Timber Operations, Timber Overhead Cranes, Materials Handling In Timber Operations, Slinging, Risk Assessing Timber Based Operations, Bespoke. Train The Trainer, Presentation Skills, Forklift, Lorry Loader, Timber, Abrasive Wheels, Manual Handling, Instructional Techniques, Bespoke Operator, Attachments, Conversion, Slinging, Appointed Person (Lifting Operations), Instructor, Risk Assessor, Supervisory Awareness, Manual handling Specific, Induction Specific, Bespoke Drivers Hours & Tachograph, LGV Shunting, LGV Banksman, Load Securing, Forklift, Lorry Loader, ADR, Plant Loading, Bespoke, Manual Handling Specific, Workplace Transport Risk Assessing. H&S Awareness, 6 Pack, H&S Committees, Managing Safely, Risk Assessing (General & Specific), Identifying Stress, Workplace Transport, Safe Systems Of Work, Policy Creation, PUWER, LOLER, DSE, Manual Handling Risk Assessing, H&S in The Workplace, Bespoke Safety Audits, Policy Formulation, Design Of safe Systems Of Work, H&S Safety Manual Creation, Design & deliver Bespoke Training & Services, Expert Witness Service, Risk Assessment Services (General & Industry Specific), Portable Appliance Testing, Bespoke Services Dumper, 360, 180, Scissor Lifts, Articulated Booms, Abrasive Wheels, Mini Excavator, Towers, Ladders, Handtools, Overhead Crane, Lorry Loader, Forklift, Cartrideg Fixing Guns, Ladders, Abrasive Wheels, Inductions, Tool Box Talks, Risk Assessing, Auditing, Site Safety Awareness, Controlling Contractors, Bespoke Training. First Aid Appointed Person, Manual Handling (Standard HSE), Manual Handling (CIEH), Foundation Certificate In Health & Safety (CIEH), Combined Manual Handling & COSHH (CIEH), Workplace Stress Awareness and Avoidance, Display Screen Equipment, Safe Use Of Ladders, Stepladders & Lightweight Staging, Safe use of hand tools and powered hand tools, Electrical Safety Testing (PAT Testing), Abrasive Wheels / Appointed Persons, Access Equipment / Alloy / Steel / Towers, LGV Lifting Operations Appointed Person / Vehicle Banksman (Reversing Operations), Slinger Banksman (Lifting Operations), Working At Heights, Slips & Trips, Vehicle Banksman (Public Access Premises), Fire Awareness, Fire Practical Application, Safe Use Of Overhead Cranes, Bespoke Courses Page 3 of 10

4 Brief Conte nt Health & Safety in Equipment Hire (Awareness) The hire industry by its nature and operations probably has a higher Health & safety compliance requirement than almost other industries. With most hire companies you deal with both the general public and business to business clients who by their variance of operations can have a working environment from public events, to major construction sites and private houses. The hire industry must ensure that its hire fleet is supplied in an as new condition This course will give both staff and management an overview of their responsibilities and the systems and policies in place to ensure compliance. Health & Safety in The Hire Industry Delivered Equipment Duties of those in control of work equipment Rehire Equipment Safety Instructions On hire procedures Protective Equipment Off hire procedures Workshop Requirements Demonstrations Recording & Documentation Policies & Procedures Company systems/policies can be included within this course Reduced rates are available for multi-site or multi-course bookings. Hire Procedures (Generic Practical Applications) This course will enable staff and supervisors to ensure the correct systems and procedures are in place including completing checks and the basic maintenance systems required to ensure equipment is supplied in an as new condition, in addition the course will include practical elements relating to the correct procedures for compliance in respect of the equipment within the Hire fleet. Policies & Procedures Litigation avoidance Safety Instructions Protective Equipment Workshop Requirements Recording & Documentation Verbal Advice Delivered Equipment Rehire Equipment On hire procedures Off hire procedures Demonstrations A Training area and equipment suitable for the number of delegates will be required. & Skills & Skill Reduced rates are available for multi-site or multi-course bookings. Descriptio Hire Staff Induction Designed to assist employers in meeting their legal responsibilities in ensuring hire staff are aware of basic health and safety requirements. This course concentrates on the employees responsibilities by presenting a basic awareness of their role in complying with display equipment, workstations, PPE, manual handling, coshh, fire, signage company Health & Safety policies etc, specific to the hire environment. This is an awareness course for new starters or can be used as a refresher program HASAWA DSE Regulations Employers responsibilities Fire Employees responsibilities Safety Signs Specific Legislation for hire industry Emergency procedures PPE COSHH Manual Handling Electricity HSE / CIEH Optional Reduced rates are available for multi-site or multi-course bookings. Electrical Testing (AKA PAT Testing) This course is designed for persons who are (or will be) appointed within a hire environment to test any hire electrical equipment to prove electrical safety. The course will cover checking, testing, labelling & recording to enable the candidate to become confident and competent in the required equipment visual inspections, and the use of portable appliance testers. The course will cover all hire equipment across all voltages, cycles & DC. Health & Safety Legislation Testing Class I Appliances Reasons For Testing Identifying Results / Skills Methods Of Construction Of Equipment Testing Class 2 Appliances - Identifying Electrical Safety Results Frequency / Framework Of Testing Interpretation Of Fault Indications Visual Inspections Completion Of Statutory & Company Introduction To Specific PAT Recording Documentation & Skill 230 / 110 Volt Equipment Tests Testing The Integrity Of The PAT In Company courses will be tailored to the working environment and use the host company s equipment and can Reduced rates are available for multi-site or multi-course bookings. include host company s procedures. Delegates passing the end of the course examinations are certified accordingly Page 4 of 10

5 Br ie f Content Desc ription Manual Handling Hire Specific This fully certificated course is designed to instruct hire staff in the correct and safe methods of manual handling for the hire environment. The nature of the hire industry is different to any other in respect of manual handling and different techniques for handling equipment is paramount. On site course will be tailored to the working environment, as well as the specific programme as described in the Manual Handling regulations. This course has practical elements requiring candidates to display correct handling techniques. Recognise correct lifting methods and Accidents - causes and prevention. techniques specific to the hire industry. Practical applications of the course & Skill Demonstrate the correct procedures. content. HSE / CIEH Option Demonstrate the correct use of lifting aids, Correct techniques relative to and equipment working environment. Company systems/policies can be included within this course. Delegates passing the end of the course examinations receive HSE Standard certification Reduced rates are available for multi-site or multi-course bookings, book two half day courses for same day delivery and the second course is Scaffold / Mobile Towers Descriptio n Given the nature of this type of equipment and the working at heights regulations, hirers must ensure the correct and proper checks and inspections are carried out on this equipment, and ensure that all correct documentation and procedures are completed, further regulations regarding the storage, handling and transporting of this equipment adds to the responsibilities for hirers. This is not an erectors course, Courses for operators are available. Accidents, causes and prevention Functions of components Cleaning & inspection Safe Operating Practices Safety Features & Mechanisms Safety Checks Correct PPE selection & use Control Function Checks Correct Transportation Labeling and recording Customer Demonstrations Pre & Off Hire Checks A Training area and equipment suitable for the number of delegates will be required. & Skills & Skill Cartridge & IC Fixing Tools (Hilti / Paslode) As well as being one of the mainstay tools for construction, this type of equipment is becoming more & more popular through the success of TV DIY & gardening programmes, however this can also be one of the more dangerous pieces of hire equipment, these versatile tools have particular properties that require very thorough examinations and testing. This course is designed to instruct delegates in all aspects of the correct preparation, testing and hiring of this equipment. Accidents, causes and prevention Storage of Fuel Cells & Cartridges Functions of components Basic maintenance Stripping Cleaning & inspection Labelling and recording Re Assembly, seals & Lubrication Misfires Safety Features & Mechanisms Demonstrations Correct PPE selection & use Pre & Off Hire Checks A Training area and equipment suitable for the number of delegates will be required. & Skill Descriptio n Safe Storage, Handling & Transporting of LPG This course is designed to encompass the myriad of legislation applying to the safe handling; storage and transportation of LPG in cylinders for the tool hire industry. Based on the LP Gas Associations (LPGA) codes of practice 7 and 27. LPGA Code 7 covers the storage of cylinders and updates and merges three training bases, all of which are now superseded. LPGA Code 27 has been drawn up in consultation with the Health and Safety Executive. It takes account of the Carriage of Dangerous Goods by Road Regulations 1996 and other legislation Overview of legislation Vehicle Checks Road Traffic Act Orange Plates / Tremcards Carriage Of Dangerous Goods By Road Regs DGSA s / Carriage Limitations HSE Manual Handling Cylinders Cylinder Securing Techniques Personal Protective Equipment at Work Labelling / Signage Storage Requirements and Restrictions Emergency Procedures A Training area and equipment suitable for the number of delegates will be required. Page 5 of 10

6 Cabinet & Forced Air Heaters Brief Conte nt Based on the LPGA GN2 (Cabinet Heater Servicing), the HSE L56 (Gas Systems & Appliances) and the Gas Safety Regulations this course is designed to encompass the requirements for tool hire companies to supply equipment in a safe as new condition. By the end of the course delegates will be able to have an understanding of the Regulations and Legal Obligations, Demonstrate knowledge and practical application of machine cleaning and inspection, Examine & Test Heaters for safety Legal duties and responsibilities Gas Checks, Ignition, Controls, LPG Properties, Accidents, causes/prevention Plaques, Flame type/setting External Cleaning & Visual inspections Flame Supervision Devices Internal Cleaning Atmosphere Sensing Devices Hoses Regulators & Connections Leakage Correct PPE selection & use Pre & Off Hire Checks Labeling and recording Company systems/policies can be included within this course. Delegates passing the end of the course examinations receive HSE Standard certification & Skill HSE / CIEH Option Reduced rates are available for multi-site or multi-course bookings, book two half day courses for same day delivery and the second course is Display Screen Equipment Br ief Content Descriptio n To raise the awareness of employees and managers, specifically looking at the use of visual display screen equipment and the effects of poor ergonomics at work stations. Subjects covered provide the user with the skills to detect the presence of desirable and undesirable features of their workstation. Legislation Employees Duties Employers Duties Workstation Ergonomics Equipment Placement Personal Working Area Assessment Safe Operating Conditions Ongoing Self Assessments A Training area and equipment suitable for the number of delegates will be required. & Skills & Skill Mobile Plant Loading & Transporting Many fatal accidents have occurred within the Hire Industry related to the transporting of mobile plant. This course is designed to teach delegates the correct procedure for the safe loading securing and unloading of common mobile plant found in hire. Loading and unloading refers to placing the plant on to a trailer or transporter vehicle, transporting the plant and removing it from the trailer / transporter safely. This course includes basic operator handling skills, inspection, hire documentation and recording procedures for the plant in question. Overview of legislation Correct Loading Techniques Road Traffic Act Plant Securing Techniques Personal Protective Equipment at Work Documenting and Recording Risk Assessment Overloading Trailers Inspections Overhangs - Etc. Labelling Plant / Vehicle / Trailer Daily Inspections & Pre Hire Checks and Checks Demonstrations A Training area and equipment suitable for the number of delegates will be required. 1 or 2 Days depending upon experience & Skill Individual company systems & policies can be included within this course. - Multi booking discounts available. Descriptio Loading & Securing To establish and develop the candidate s appreciation and knowledge of Health & Safety with a deeper understanding within those areas relevant to the safe loading securing and transportation of hire equipment. Incorrectly loaded vehicles are not only unsafe, but can lead to damaged vehicles, injured staff and of course breaches of the road traffic act especially insecure load. Road Traffic Act Manual Handling Operations Personal Protective Equipment at Work Risk Assessment Overloading Trailers Overhangs - Etc. Correct Loading & Securing Techniques Ladder racks / Ratchet straps / Ropes Support frames / Securing eyes Examples of securing General / cylinders / towers / mixers etc Securing Points Practical Applications A Training area and equipment suitable for the number of delegates will be required. HSE & Skill Page 6 of 10

7 First Aid Appointed Person As a responsible appointed person, to control and manage emergency situations and care for first aid until such times as fully qualified personnel are able to respond. To be aware of the 1981 Health and Safety at work Regulations, to administer basic first aid as a holding situation, and to organise a safe situation until emergency services are in attendance. Delegates passing the end of the course examinations are certified to appointed person. Emergency response. Bleeding control techniques. Communication and delegation. Summoning emergency services. Basic resuscitation techniques. Basic first aid equipment. C.P.R Correct use of equipment. Company systems/policies can be included within this course. Delegates passing the end of the course examinations receive HSE Standard certification HSE & Skill Reduced rates are available for multi-site or multi-course bookings Desc ription Lifting Equipment - Hire The hire of lifting equipment has additional legislative requirements, LOLER regulations play a major part in this in addition to legislation that applies across all hire equipment. This course is designed to enable hire staff to inspect, test and record the safety of all lifting equipment. This includes engine hoists, materials elevators, plasterboard lifters, load lifters, slings, chains, small manual cranes, block & tackle etc etc. Legislation Inspetions / Inspection periods Employees Duties Maintenance & Replacement Parts Employers Duties Storage Accidents, causes and prevention Documenting and Recording Functions of components Labelling Stripping Cleaning & inspection Pre Hire Checks and Demonstrations Safety Features & Mechanisms Off Hire Checks A Training area and equipment suitable for the number of delegates will be required. & Skills & Skill Reduced rates are available for multi -site or multi-course bookings Des cription Falls From Vehicles / Working At Heights In the UK 1000 s are seriously injured every year as a result of falling from a vehicle. Many of these injuries are broken arms or legs. Some are more serious injury s and some result in Death! Within Hire, and the diversity if the operations, the most common area of the vehicle for people to fall from is the load area, followed by entering / exiting the cab. You don t have to fall far to land hard! Working At Height applies equally to working on a vehicles / trailers etc. In law, work at height means work in any place where a person could fall a distance likely to cause personal injury if no precautions are taken. Legislation Vehicle Access / Egress Employees Duties Working on load areas Employers Duties PPE Accidents, causes and prevention Safe systems Risk Assessing Accident reporting A Training area and equipment suitable for the number of delegates will be required. Descriptio MEWP s This course is designed to provide an understanding of the HASAWA regulations with the Provision and Use of Work Equipment Regulations 1998 instructing delegates in all aspects of the correct preparation, testing and hiring of this equipment. This is not an operators course, a separate operators course is available Accidents, causes and prevention Control Function Checks Functions of components Emergency Procedures & Skill Cleaning & inspection Client Demonstrations Safe Operating Practices Labelling and recording HSE Safety Features & Mechanisms Pre & Off Hire Checks Correct PPE selection & use Safety Checks & Skill Battery Charging A Training area and equipment suitable for the number of delegates will be required. Page 7 of 10

8 Lorry Loader (aka HIAB) Operator Separate Full Brochure Available Many Hire environments require the use of hydraulic Loaders, often referred to as Hiabs. This can be for loading / off loading containers, generators, toilet blocks, compressors, cabins, construction equipment, in fact any large hire items. Courses are available across all experience levels Novice Operator (Little or no established prior experience of operating any type of Loader) Experienced Operator (Has had at least 6 months experience of operating a Lorry Loader, but has had no formal training.) Refresher / Re (Due at a maximum 5 Year interval) Attachment Available for all Lorry Loader attachment types All operator training courses are designed to train the basic skill requirements and associated job safety knowledge of basic Lorry Loader operation, This is to the nationally recognised levels of skill, ability & safety as laid down by industry accrediting bodies. Copies of the candidate & course report and pre op check sheet are sent to our clients as a matter of course. These will carry all the information required by HSE, EHO s insurance companies etc. Introduction & Aims Preventative Maintenance, Pre-Operational Checks Responsibility of the operator Operating Safety Rules & Procedures Operational Safety Code Safe Working Loads Basic Hydraulic & Electrical systems Stability Daily Safety Checks & Maintenance Hydraulic Controls Safety Devices Correct Siting of Vehicle Load Indicators Safe Operating Practices Site Safety Lifting, Manoeuvering and Lowering Loads We ensure that all training is administered to the most cost effective outcome, if you have mixed requirements as regards experience levels etc we optimise the training time to accommodate the best possible outcome. The timings above, and courses detailed, only include very basic slinging content. If an operator is utilising any slinging type operations in their normal working environment they must attend a dedicated slinging course. & Loader Types Covered (Not Exclusive) HIAB ATLAS H.M.F & Skills Pimespo Boat Mounted Tractor Mounted HSE Standard / ITSSAR / Fassi Bonfiglioni Palfinger CPCS / NPORS / ALLMI Attachments Covered (Not Exclusive) Standard Hook Clam Shell Winches Clamp Augers Pallet Forks Log Lift Post Handlers Gravity Grab Variable by course type, experience levels etc & Practical Given the complex nature of this subject, the variation of machines, the different levels of training available, and different operating environments etc, a dedicated brochure is available, please call to request this brochure. Slinger Banksman (Lifting Operations) This course is designed to instruct candidates in the correct and safe methods of slinging loads for a range of lifting equipment within the hire environment, and ensuring communication between banksman and lifter to MHASAW, LOLER & PUWER Regulations etc. Legal duties. Recognition, care and maintenance of PPE equipment. Limitations of equipment. Inspection procedures. Accidents - causes and prevention. Weight estimation. Slingers responsibilities. Hooking up procedures. Lifting Operations signals. Practical applications of the course Risk Assessment content. Reduced rates are available for multi-site or multi-course bookings. No prior knowledge of topic required. Suitable lifting equipment will be required for on site courses & Skills & Practical Applications Page 8 of 10

9 Forklift Operator Separate Full Brochure Available HSCS deliver HSE fully accredited and approved training courses for forklift operator training and certification. The most common rider operated courses are shown below. In addition our operator course range includes conversion (From one truck type to another), Attachment (specific to the attachment being used), Specific load handling, Fridge / Freezer operating, Off Shore operating etc. Novice Operator (Little or no established prior experience of driving any type of forklift truck) Experienced Operator (Has had at least 3 months experience of driving a forklift truck, but has had no formal training.) Refresher / Retraining / Re (As per client company policy (usually 3 to 5 years) and HSE ACOP L116 (1999) Conversion Courses Transferring skills from one truck type to another (1 to 3 days) All operator training courses are designed to train the basic skill requirements and associated job safety knowledge of basic Lift Truck operation, This is to the nationally recognised levels of skill, ability & safety as laid down by accrediting bodies and as in the Approved Code of Practice (L116) relating to section 2 of the Health & Safety at Work Act Copies of the candidate & course report and pre op check sheet are sent to our clients as a matter of course. These will carry all the information required by HSE, EHO s insurance companies etc, however If clients wish we can send copies of all course documentation. Pass notifications are issued on completion with full certification and positive identification cards being sent once registration is complete. Introduction & Aims Responsibility of the operator Operational Safety Code Basic Hydraulic & Electrical systems Refuelling / Recharging Daily Safety Checks & Maintenance Site Safety Simple Manoeuvring Advanced Manoeuvring Stacking & Destacking (Free & Racking) Risk Assessment Vehicle Loading Practical Examination We ensure that all training is administered to the most cost effective outcome, if you have mixed requirements as regards experience levels etc we optimise the training time to accommodate the best possible outcome. & Forklifts Covered (Not Exclusive - 42 Forklift Types in total) Counterbalance Sideloader Powered Pallet Truck & Skills Pedestrian Stackers Multi Directional Vehicle Mounted HSE Standard / ITSSAR Pivot Steer VNA Man Up Multi Directional Variable by course type, Rough Terrain Industrial Tele Sideloader experience levels etc Sidetracker Container Handlers Reach Pallet Stackers Straddle Carriers Order Pickers & Practical Given the complex nature of this subject, the variation of machines, the different levels of training available and different operating environments etc, a dedicated brochure is available, please call to request this brochure. Page 9 of 10

10 Whats Included All course quotations / charges include, as appropriate, delegates course materials, examination fees, delegate registrations, certification, ID Cards, delegate reports, course reports, examination results and full course documentation. The individual delegate and course report will include information on the course completed, knowledge and practical examination results, course location, date/s, equipment used in training, trainer/examiner registered number, national provider registration and contact information etc. This document holds all the relevant information required to prove training has been completed and course standards met. Training and certification courses carried out at your designated mainland UK site/s includes all the above as well as including all travel and expenses. Why pay a mileage fee just because your location does not coincide with your training providers? As long as the course / service is held on the UK mainland, all travel and expenses are included in course fees, any expenses incurred for non mainland training are charged at cost. Training courses held at our training centre locations include all the above, refreshments, light lunch (not courses) and supply and use of all required equipment. Delegates will need to bring their own PPE with them, this will be detailed in course joining instructions along with a location map, start and finish times, the trainers name and any special requirements. Delegates wishing to bring their own specific equipment to be included within courses may do so. Post Course HSCS Training Services believe in offering a full and complete service that does not stop once we have issued certification. We offer full telephone, fax and support that backs up our services and training courses. We also offer an based free Health & Safety update / notification service. We are here to help YOU conduct a compliant and safe business for the benefit of your company, its employees, and your customers, on a cost effective basis. Services - Audit / Review / Advisory HSCS offer a wide and varied range of courses and services. Our services include audits, where we can audit compliance, training requirements, service areas, workshops, operating environments, complete locations / sites, systems, company policies etc. In addition we can review all these areas, or advise on equipment selection, setting up any of the above, writing company safe systems and policies even formulating company specific training programmes and materials. Bespoke Overview HSCS recognise that all hire environments and sites are not the same, clients do not have the same systems and approaches, the hire industry is wide and varied. We therefore also recognise that different clients will have different needs, we pride ourselves in offering tailor made courses that meet the legal and Health & Safety requirements AND a clients own systems and requirements. Contact To discuss the bespoke service, Added Value Opportunities, or Services information contact John Gallagher on or John We will work with clients to ensure the most cost effective outcome to their needs and requirements, linking courses, accommodating weekend training, adjusting courses to include client systems and procedures etc. JG@eldon-training.co.uk Services HSCS also offer a wide variety of services that are applicable to the hire industry including Forklift, Lorry Loader training, plant operator training, risk assessment, policy formulation, site audits, Health & Safety manual creation, Manager & Supervisor training etc etc. Added Value Opportunities HSCS work with a number of hire companies that offer their clients training on plant and equipment. This can be as part of their own portfolio of services thereby generating additional income, or by simply offering a focus venue for added hire opportunities. This can also extend to hire companies offering additional services such as risk assessing or Health & Safety site audits, again extending the Hire company s portfolio and offering their clients a one stop shop. Page 10 of 10