UgCS for DJI. User Manual. mobile companion version 2.6_beta SPH Engineering

Transcription

1 mobile companion version 2.6_beta User Manual 2017 SPH Engineering

2 Table of Contents 1. Preface Drone connection and first flight Getting ready DJI verification process before first flight DJI application activation process Connecting Android device with the drone Connecting with DJI Phantom 3 Standard Connecting with other supported DJI vehicles Connecting and UgCS desktop application Creating a route Operation list of UgCS desktop and Mission execution specifics Failsafe actions Command execution specifics Command availability Telemetry information specifics Waypoint turn types Click & Go Set Take-off point altitude Using Simulator user interface Main screen Camera settings Camera settings for photos Camera settings for video Camera basic settings Settings menu Troubleshooting User Manual v.2.6_beta 2 of 29

3 1. Preface UgCS desktop is fully functional ground control software for drones, that runs on PC. UgCS provides all tools required to plan aerial surveys, control drone directly, monitor telemetry, view and record online videos and do post-flight analysis. More detailed information about UgCS desktop capabilities can be found: mobile companion application () is an application for Android devices to establish connection between DJI drones and UgCS desktop. supports following DJI vehicles: Phantom 4, Phantom 4 PRO, Phantom 4 ADV (will be detected as Phantom 4 PRO profile) Phantom 3 (all editions), Inspire 2, Inspire 1, A3, N3, M600 / M600 PRO, M200, M210, M210RTK, M100, Mavic Pro. can also be used as a stand alone application to manually fly DJI drone and capture photos or videos. NOTE: For DJI Phantom 2 Vision Plus please use UgCS for P2V+ application from Google Play and the compatible UgCS 2.9 update 1. User Manual v.2.6_beta 3 of 29

4 2. Drone connection and first flight 2.1. Getting ready Following items are required to proceed: DJI drone, supported by : Phantom 4 Phantom 4 PRO, Phantom 4 ADV (will be detected as Phantom 4 PRO profile) Phantom 3 (all editions), Inspire 2, Inspire 1 (Professional, Raw), autopilot A3 series, autopilot N3* series, M600* or M600 Pro*, M200, M210, M210RTK, M100, Mavic Pro. Android 4.4+ compatible device (Android device), except any device based on the x86 architecture, as it is not supported for the current stage, with installed. Minimal recommended display = 4.5. Get latest version from Google Play: id=com.ugcs.android.vsm.dji PC with installed UgCS for desktop. Get latest version DJI verification process before first flight * To be used with DJI Lightbridge 2 When launching for the first time, the Android device must be connected to internet, in order to pass DJI verification. This is an automatic DJI process and does not need any input from the user DJI application activation process DJI has introduced a new application activation process. DJI aircraft firmware require mobile applications that control DJI aircraft to be activated with the user's DJI account, if that application is being used in China. This will ensure operators to use correct set of geospatial information and flight functions for their aircraft, as determined by their geographical location and user profile. A summary of the activation system is: Users in China are required to activate their application by logging into their DJI account at least once every three months within the application Activation will be persistent in the application until the user logs out User Manual v.2.6_beta 4 of 29

5 ! A data connection will be required to log into a DJI account. When launching application a DJI authentication pop-up window will be displayed - provide your DJI account credentials to be sent to DJI (your DJI account credentials are not stored in ). Additionally, users in China are required to bind their aircraft to their user account in DJI Go. This is required only once Outside of China, the SDK will automatically activate the application without requiring user to log in. If an application is not activated, the aircraft not bound (if required), or a legacy version of the SDK (<4.1) is being used, all camera live streams will be disabled, and flight will be limited to a cylinder of 100m diameter and 30m height to ensure the aircraft stays within line of sight. More info: DJIAppActivationManager.html 2.4. Connecting Android device with the drone Connection of the Android device and drone using varies depending on the drone type used: Connecting with DJI Phantom 3 Standard Remote controller (RC) of DJI Phantom 3 Standard creates Wi-Fi network. Ensure that no obstacles are between the drone and RC. Connect Android device to Wi-Fi network provided by RC, Connect laptop / PC with installed UgCS desktop to the same Wi-Fi network. On the Android device launch application and wait until the drone is detected. When both application - mobile and desktop UgCS - are in the same network they should detect each other automatically. See chapter 2.4. NOTE: The drone will not be detected by if other applications like DJI GO, Litchi, etc. are already connected to the drone, because multiple connections are not supported by the drone. In this case, close other opened applications and then restart mobile application Connecting with other supported DJI vehicles Connect mobile Android device to remote controller (RC) via micro USB Cable. Then the Android device should offer to choose from application list, for example DJI GO and/or - choose to run. User Manual v.2.6_beta 5 of 29

6 ! NOTE: If the Android device doesn't show application choice, but opens DJI GO application, clear default settings of DJI GO (Settings -> Apps -> DJI Go -> Clear Defaults). The type of DJI drone in use will be automatically recognised by. application screen will be displayed shortly after established connection: In order to connect UgCS desktop and, the PC and Android device must be in same network. Android mobile device or an external network router can be used as Wi-Fi access point. NOTE: In drone settings tab it is possible to check drone's firmware version. Please always keep drone s firmware up-to-date. If drone's firmware is not displayed, that might indicate, that old firmware is used! 2.5. Connecting and UgCS desktop application Once both devices are in same network, connection will be established automatically. This will be confirmed in with a green indicator next to UCS (application status bar) Creating a route After successful drone and RC connection, and if UgCS desktop application and mobile companion are in same Wi-Fi network - the drone should be displayed as available in UgCS desktop software. User Manual v.2.6_beta 6 of 29

7 UgCS Vehicle cards: NOTE: After application update, serial number of drone may be different to serial number displayed in previous version of. Therefore it is possible that two vehicle cards will be displayed in UgCS: one from previous version and second for updated. Keep previous Vehicle card to review telemetry data of flights performed before the update. Please follow the instructions described in UgCS User Manual how to create a route for appropriate drone profile. Route has to be created and after successful automatic route calculation it can be uploaded to the drone. In order to upload route to drone, Remote Controller switch should be in specified position: Phantom 3 (Professional, Advanced) - mode F Phantom 3 (Standard) - RC switch S1 down, Phantom 4, Phantom 4 PRO / ADV - mode P, Inspire 1(Professional, Raw), Inspire 2 - mode F, M600 \ M600 Pro - mode F, M200 - mode F M100 - mode F, A3, N3 - mode P Mavic Pro - mode P. After route is uploaded to drone, click Auto mode command in UgCS desktop and drone should start the route. NOTE: Planning long routes, take in to account that the distance between adjacent waypoints should be smaller than 2 km. The first and last waypoints are also considered as an adjacent. User Manual v.2.6_beta 7 of 29

8 2.7. Operation list of UgCS desktop and Basic procedures: No Step Application where step is performed Notes 1 Create route UgCS desktop To create, plan and calculate mission and routes, use UgCS desktop client. Upload route UgCS desktop To upload automatically calculated route to drone use UgCS desktop: Select drone (start route automatic calculation) Press Upload button Pay attention to the remote control mode: Phantom 3 (Professional, Advanced) mode F Phantom 3 (Standard) - RC switch S1 down, Phantom 4, Phantom 4 PRO / ADV - mode P, Inspire 1, 2 (Professional, Raw) - mode F, M600 \ M600 Pro - mode F, M200 - mode F, M100 - mode F, 2 A3, N3 - mode P Mavic Pro - mode P. To stop a mission toggle RC switch from "F" to "P". To stop a Phantom 4 (PRO), mission toggle RC switch from "P" to "S" (Sport) mode. User should set new home point with caution (see Route settings: home location). A home location is valid if it is within 30m of: initial take-off location aircraft s current location remote controller s current location as shown by RC GPS mobile device s current location NOTE: Route will not be uploaded if drone has completed the mission. In this case send Hold or Manual mode command. User Manual v.2.6_beta 8 of 29

9 Auto Launch route UgCS desktop or Use UgCS desktop or to launch route. Press Auto mode command in UgCS desktop or Take-off button in. 3 After drone has finished the route, Auto Mode command will become enabled and the route can be repeated. NOTE: For Phantom 3 Standard, ensure RC throttle stick is not locked down! 4 Manual mode UgCS desktop Sets vehicle in manual mode, for example, to control vehicle with RC. This command interrupts mission and erases it from drone memory. New route can be uploaded. 5 Hold UgCS desktop or Puts mission on hold. If flown in Click & Go mode - stops the vehicle and clears current target point. 6 Continue UgCS desktop or Continues mission from point where mission was put on hold. 7 Track mission UgCS desktop or 1. Use UgCS desktop to track vehicle s telemetry data. 2. Use to control camera. 3. Use both applications to change control mode or failsafe command performance (return to home). Take pictures or record video UgCS desktop or Use remote controller or dedicated buttons in UgCS for DJI application to make a shot or start/stop recording of video. 8 NOTE: Minimal time interval between taking pictures is different for different DJI drones. If the time interval is too short, an error message will be displayed. User Manual v.2.6_beta 9 of 29

10 Сonfigure camera The parameters of camera can be modified in Camera settings. 9 Land UgCS desktop or Phantom 3 and Inspire 1 support Land mission command in UgCS desktop. Use Return to Home command in UgCS for DJI. 10 NOTE: During landing be sure to manoeuvre the aircraft to avoid obstacles. 11 Clock & Go UgCS desktop or Enables to interactively command the aircraft to fly to a location by clicking on the map. See 3.6 Click & Go section for more information. Joystick UgCS desktop Control vehicle with joystick. 12 ( in future releases) 13 Return Home UgCS desktop or Enables to interactively command aircraft to fly to a home location. When returning home, be sure to manoeuvre the aircraft to avoid obstacles. User Manual v.2.6_beta 10 of 29

11 3. Mission execution specifics Current part of article relates to UgCS desktop application and vehicle behaviour. Mission waypoint actions supported by DJI: Flight plan element / action Takeoff Land Support Notes Camera control Set camera tilt angle. Camera mode Camera yaw angle will force aircraft to make yaw at given waypoint. Or use RC or to control camera tilt. NOTE: For Waypoint mission (all drone types), possible tilt values are [0..90]. NOTE: For "Set Camera altitude / zoom" action setting camera yaw different from 0.0 will trigger relative "RotateAircraft" for all models. You can start/stop video recording or make single shot at given waypoint. Also you can use your remote control or dedicated buttons in application to make shot or start/stop video recording. Wait Only one wait action per waypoint is allowed. Yaw Yaw on DJI drones is a bit of magic - setting yaw on some waypoint means for drone "reach waypoint, start moving to next waypoint and arrive to next waypoint with requested yaw" drone will slowly change yaw during flight to next waypoint. Panorama NOTE: DJI drones have limits for amount of actions, that can be executed in each waypoint. Application may automatically adjust angular step value in order to match this limit.! Parameters angular velocity and per-sector waiting are ignored. User Manual v.2.6_beta 11 of 29

12 Point of Interest Camera by time Camera by distance DJI drone will start continues photo capturing with a time delay till next waypoint. You can add number of photos and a delay before the shot series are started. During mission, user can stop this action execution by pressing photo/video button on mobile application. NOTE: Minimal time interval is different for different DJI drones. If the time interval is too shot, you will receive an error message during mission execution. We are recommending always test your mission on simulator before going to the fields. DJI drone will start continues photo capturing with a specific distance till next waypoint. You can add number of photos and a delay before the shot series will start. During mission, user can stop this action execution by pressing photo/video button on mobile application. NOTE: Minimal time interval is different for different DJI drones. If the time interval is too shot, you will receive an error message during mission execution. We are recommending to always test your mission on DJI simulator before going to the fields. NOTE: If your route has one or more segments with adaptive bank turn type, all waypoint action will be ignored! But in this case, you can always launch manually camera capturing by interval in mobile application. Acceptance radius parameter for waypoint is not supported!! Errors and information messages associated with the vehicle from the mobile application are transferred to the log UgCS (lower right corner, "Show Log" button) Failsafe actions Failsafe action, like "Home location" and "On RC signal loss" can be configured in route parameters menu. Note, a point "Home location" is valid if it is within 30m of: Initial take-off location, Aircraft's current location, Remote controller's current location as shown by RC GPS or, Mobile device's current location. NOTE: new home location will be ignored if drone is on the ground and disarmed. Home location will be automatically assigned to current position upon takeoff. User Manual v.2.6_beta 12 of 29

13 Emergency return altitude will be used by the drone in case of failsafe event If the current drone altitude is lower than Emergency return altitude, the aircraft will adjust its nose direction to face the home point and will go to a specified emergency altitude before returning home. If the current drone altitude is higher than Emergency return altitude, the aircraft will adjust its nose direction to face the home point and fly home at its current altitude. When returning home, be sure to manoeuvre your aircraft to avoid any obstacles. Complete list of failsafe actions you can find and configure in DJI Assistant software. The default settings are as follows: Condition Behavior Notes GPS signal loss RC signal loss Land Finish mission if the drone is in auto mode and return home. Happens when there are less than 6 satellites visible for more than 20 seconds Return home altitude is defined in route settings tab. Low battery Land See autopilot User Manual for more information.! When you create a flight route, please, pay special attention to location of a point "Home location" regarding to the route! Point "Home location" must be specified so that if "Fail-safe" mode is switched on the drone from any point of the route is able to fly in a straight and not face with obstacles (buildings, terrain features) Command execution specifics Current part of article is about vehicle behaviour. Some commands you can find in the UgCS desktop application, some in the. See table below for more information. Supported commands: Command Support Application Notes Arm No Disarm No Auto Mode UgCS desktop or Take off and start the mission. Hold UgCS desktop or Pause mission. Vehicle will hover in current position until CONTINUE command issued. Vehicle can be moved along mission path using Remote controller during Hold. Continue UgCS desktop or Resume mission. Manual Mode UgCS desktop This command interrupts mission execution and erases it from drone memory. User Manual v.2.6_beta 13 of 29

14 Return Home UgCS desktop or Vehicle will gain the pre-configured altitude (default is 20m) and return to launch position and land. See warning below. Take-Off No* UgCS desktop Drones can be take off by switching to auto mode. Land No* UgCS desktop Use Land mission item in order to land your drone after mission execution. Click & Go UgCS desktop or Allows to interactively command the copter to travel to a target location by clicking on a point on the map. UgCS desktop Joystick input control Joystick ( in future releases)! If within the distance of 20 meters from home point, GoHome command is activated, the aircraft will directly land in the current location instead of returning back to the home Point! NOTE: If predefined route Emergency Return Altitude is less than vehicle current altitude, vehicle returns home with vehicle altitude at which Return Home button/command was used Command availability UgCS Desktop can show command buttons in different shades. You can always press all buttons disregarding of shade. Highlighted buttons suggest recommended commands, depending on current status of the vehicle Telemetry information specifics Vehicle state (armed/disarmed) is controlled from RC transmitter. Flight mode meaning: Auto: Vehicle is executing mission or is returning to launch position. Manual: Vehicle is holding position. Click & Go: Vehicle is ready to fly to target point. NOTE: User can take over the control from any mode at any time by flipping the RC mode. NOTE: If you see strange altitudes in UgCS desktop client telemetry window, please check your vehicle Take-off point altitude. User Manual v.2.6_beta 14 of 29

15 3.5. Waypoint turn types UgCS desktop route planning allows you to specify different turn types i.e. the way drone passes the waypoint. There are 2 different routing planning modes for DJI autopilots: fixed-point turn mode (Stop and Turn) and adaptive coordinated turn mode (Adaptive Bank Turn). You can choose turn type for each Waypoint, Circle, and Perimeter. The default turn mode in the system is Stop and turn. Figure 1: Turn types Turn type Support Notes Stop and Turn Adaptive Bank Turn Aircraft flies to the first fixed point accurately, stops at the fixed point and then flies to the next fixed point. Aircraft will not stop at the fixed point, but will cut the corner and pass through without a stop. The maximum corner radius can be adjusted in mobile application in drone specific settings. NOTE: in most cases with Trajectory Type: Safe the Adaptive Bank turn type will not function. E.g. in case with 3 WPs which have different altitudes, Adaptive Bank turn type will not function, since ascending/descending movement must happen above the corresponding WP. As a consequence with Trajectory Type: Safe in most cases where the WPs have different altitudes, Adaptive Bank turn type will not be applied." 3.6. Click & Go Click & GO mode allows you to interactively command the copter to travel to a target location by clicking on a point on the map. Once the location is reached, the copter will hover at that location, waiting for the next target. This behaviour implemented as a mini mission containing two waypoints: current drone position and target point. In order to start Click & GO mission, you need to interrupt currently running task by switching to manual mode and then select a point where you want to fly. User Manual v.2.6_beta 15 of 29

16 Steps: Press Click & Go commands Click on the map to define target point Adjust additional parameters AGL alt, Speed and Heading if needed and press confirm to send command to the drone Press "OK" button. Heading it is the angle between north direction and the vehicle bow. When you perform Click&Go mode for drone on the ground it firstly go up to Minimal safe altitude (default 5m, can be changed at Settings Drone Specific Settings) and then going to selected point. It may be necessary set Take-off point altitude (3.7 Set Take-off point altitude). NOTE: If you interrupt some action trigger (Camera by time, Camera by distance and etc.) with Click & Go command this action will not be performed when you click Continue button. Actions at next waypoints will work as usual. Continue button will be inactive if you interrupt Click & Go action by pressing Hold button. 3.7.Set Take-off point altitude If the drift barometer sensor on the vehicle has reached a certain threshold, UgCS can request information on current altitude of the vehicle. The same can occur when data from barometer sensor is reset (for example, restarting the vehicle). In this case following error will be displayed in vehicle log: Route upload failed. Command cannot be sent: please specify take-off point altitude for the drone. User Manual v.2.6_beta 16 of 29

17 Following window will appear: Click! to set value from the current terrain altitude under the vehicle! Or set the value manually. User Manual v.2.6_beta 17 of 29

18 ! 4. Using Simulator There are two possible simulator engines to use with UgCS simulator and DJI PC Simulator. simulator is a simulator built-in mobile companion application for Android devices. See 4.1 below for using information. The DJI PC Simulator is a flight simulator designed for developers. Moreover, you can use it to perform safe tests of your flights. The simulator creates a virtual 3D environment and provides data analysis from flight data transmitted to the PC with UgCS. To enable built-in simulator, open Menu -> Simulator: And check the box:! User Manual v.2.6_beta 18 of 29

19 Specify takeoff coordinates:! A message at main screen will be displayed, confirming that Simulator is switched on - the Simulator can be controlled by remote control and UgCS.! Always remember to turn the Simulator off! If a new route is being uploaded, which location is further than 500m away from previous route, it has to be checked that Home location is placed correctly. It is recommended to Disarm the drone and after uploading the route to Arm the drone - check if Home position is correctly located and Take-off altitude is set correctly on ground. Built-in simulator is a new function, therefore check Troubleshooting section below, if you experienced any problems. There are applications to emulate the flight of the DJI. For example DJI PC Simulator. Simulator can be controlled by remote control and UgCS. User Manual v.2.6_beta 19 of 29

20 5. user interface interface includes Main Screen and Settings Menu Main screen The Main application screen has live video preview on the background. You can see live video stream at UgCS Desktop client after enabling Live stream. Main application screen can be divided in five zones: 1. System bar, 2. Vehicle control panel, 3. MENU, 4. Payload control, 5. Camera position control panel, 6. Camera settings, 7. Application status bar. System bar (1) displays the standard Android device bar. Usually this part of screen includes network connection status (Wi-Fi, 3G/LTE, etc.), device battery level and clock. Vehicle control panel (2) button functions: Icon Function go to Home location User Manual v.2.6_beta 20 of 29

21 set Home location Take-off Pause mission Resume Restart Menu (3) button navigates to camera setting menu to define photo camera mode: single photo, multiple photos, continuous photo capturing (continuous photo mode may not work for Inspire 1). Payload control (4) functions: switch between photo or video mode; make shot or start/stop video recording. Camera position (5) control panel consist of blue indicator showing camera current position. To control camera just touch display and move finger up and down or left and right (if yaw is supported by payload used). Invert camera control in Settings of main menu. In Camera settings (6) various camera parameters can be configured. Tap to set ISO, shutter and exposure values of the camera. Application status bar (7) displays: a. SD card free memory percentage. b. Number of visible satellites. c. Range extender or remote control battery percentage. d. Connection status indicator between UCS and. Connection enables mission upload, vehicle control from UgCS and telemetry recording. e. Drone battery percentage. f. Distance to home position. Indicator displays distance projected to the ground, not actual (vertical + horizontal) distance. g. Altitude above ground. h. Speed of drone (airspeed). User Manual v.2.6_beta 21 of 29

22 5.2. Camera settings Camera settings contain the camera settings for photos, video and basic settings. NOTE: for DJI vehicles, Camera Settings type resolution and aspect ratio applies only for photos and videos saved to memory card. For real time video-stream these settings have no effect. Various filters are recorded on camera video-stream Camera settings for photos Options: Capturing mode - shutter control parameters; Image ratio - frame side ratio; Image format - frame recording format (memory card) Camera settings for video Options: Video size - frame image resolution parameters; Video format - stream recording format (memory card); NTSC/Pal colour encoding systems; Camera basic settings White Balance - global adjustment of colours intensities; User Manual v.2.6_beta 22 of 29

23 Exposure Mode - to set automatic or manual exposure mode; ISO parameter to change the equivalent sensitivity matrix and their subsequent analog-todigital algorithms conversion in the colour space; Aperture a hole through which light passes. This value affects on the DOF (depth of field); Shutter Speed - is the length of time when the digital sensor inside the camera is exposed to light, also when a camera's shutter is open when taking a photo or frame of video. Is the same as exposure time; EV - exposure value (EV) is a number that represents a combination of a camera's shutter speed and f-number (focal ratio), such that all combinations that yield the same exposure have the same EV (for any fixed scene luminance); Anti-Flicker eliminates flicker lighting when recording video; Format SD Card used colour encoding systems; Camera Zoom option (only for cameras supporting zoom, experimental) - On W/T buttons click, camera change its current zoom by 1 step only. No "continues" zoom supported for the moment Settings menu Settings Menu has four sections: DJI Drone Camera App Settings About User Manual v.2.6_beta 23 of 29

24 DJI Drone area includes: First row displays information about connected drone: type, serial number and firmware version. Built-in Simulator option. Drone Specific settings: Maximum corner radius controls the curvature of the path in case if the route contains Adaptive Bank Turn waypoints. Go first waypoint mode has 2 options: Safety and Point to Point. Safety mode will force drone to reach required altitude before moving to 1st waypoint. In Point to Point mode drone will move to 1st waypoint in strait line directly from current location. Minimal safe altitude is a value that prevents from flying straight to the target waypoint from the ground. Drone climbs to this altitude first. Camera area includes the following fields: Enable camera preview - allows to enable or disable video streaming in main view; Enable Live Stream - allows to enable and configure video streaming to UgCS desktop application or to another media player; More information can be found in the document UgCS User manual" in the section "Video display and recording" and "Configure connection to the Videostream". UgCS desktop video is always displayed with aspect ratio 3:4. User Manual v.2.6_beta 24 of 29

25 Airlink Settings enable to manage parameters of LightBridge and WiFi links: - Lightbridge Link Settings: - Enable External Video Input Port - to enable/disable Lightbridge 2 dual encode mode. - Video Data Chanel - to set video data channel: FPV Camera, HD Gimbal, HDMI and AV. - Enable secondary video output on Remote Controller - by default Remote Controller outputs video to Mobile Device. User is able to enable/disable a secondary video stream to one of Remote Controller's physical HDMI or SDI ports. - Secondary video output port - to choose Remote Controller s HDMI or SDI port for secondary video output. - HDMI video output format - to set resolution and frame rate. - SDI video output format - to set resolution and frame rate. - Transmission Mode - to set FPV video high quality vs low latency preference. This mode only effects FPV camera, not camera on HD Gimbal. - Data Rate - Sets the downlink data rate (throughput). Higher data rates increase the quality of video transmission, but can only be used at shorter ranges. User Manual v.2.6_beta 25 of 29

26 - WiFi Link Settings: - Data Rate - to set WiFi data rate (throughput). Higher data rates increase the quality of video transmission, but can be used only at shorter ranges. Invert gimbal gesture control allows to choose direct or reverse gimbal control. App Settings area has two fields: User Interface field allows to change user preferences settings, for example - Localisation setting: Select the unit system to use throughout the app. Advanced field allows to configure application settings which are necessary for normal functionality of application, it includes Enable/Disable SSDP for automatic searching of UgCS desktop application in local network: Logs directory access. About area has the following fields: Version field displays current version of this mobile application. Network settings field displays current network information. UCS connection port displays port which currently is selected. User Manual v.2.6_beta 26 of 29

27 6. Troubleshooting Problem Can't launch application Drone reject the flight Experience problems with drone connection Your device does not appear on map view screen Solution closes just after start - restart the mobile device. Difference in altitudes of your route is more than 120 meters Check out native DJI GO application is not installed Specify your vehicle the in vehicle list: No connection to the mobile application UgCS between your PC and mobile devices If the application is connected to your drone and shows that UgCS desktop application (green light besides UCS text on bottom) is also connected, but you cannot find Your device in PC application. Displayed message: Route upload failed Route segment 2 is too short to perform damping Route segment 2 is too short to perform damping Decrease damping distance. (suggested 13.4 m) Video preview is not shown Error during mission: Camera is busy command is not supported in the Camera s current state Try to restart PC UgCS Try the following steps: Restart PC application (UgCS standalone client). Make sure both device, your Android device and PC is in same network. This can happen if waypoints with Adaptive bank turn are in use and distance between two points is too small to perform nice curve. Open Drone Specific settings and decrease damping distance. Please report all issues with UgCS software to Support Team support@ugcs.com*. This can happen if before opening the video resolution is changed in DJI GO application. In order to fix it, please close application, start DJI GO and close it. Now you should be able to see video preview in UgCS for DJI. Meaning, that time interval between two shots is too short, try to decrease flight speed (if you are using camera trigger by distance) or increase time interval. User Manual v.2.6_beta 27 of 29

28 If your receiving message like this: Route upload failed Set home location FAILED Error! A location is valid if it is within 30M of initial take-off location or current RC location as shown by RC GPS or mobile device GPS The user should be careful where they set a new home point location (see route settings home location source) as in some scenarios the product will not be in control of the user when going to this location. A home location is valid if it is within 30m of: 1. initial take-off location 2. aircraft's current location 3. remote controller's current location as shown by RC GPS 4. mobile device's current location Error Route upload failed when trying to upload route with Circle item Ensure that start point of route is not at the same location as end point. Add one extra WP before or after circle, or add takeoff / land command. Error Permission Check Failed dialog Check your network connection. Some proxy servers may block verification request. When launching for the first time, the Android device must be connected to internet, in order to pass DJI verification. This is an automatic DJI process and does not need any input from the user. Another option - to reinstall. Some waypoint actions are ignored and error is displayed: Route Uploaded With Warning Some waypoints have too many actions. Nr: 2 Error during mission: Camera is busy command is not supported in the Camera s current state After change the camera settings, you do not see the image or displays black screen. This warning is related to DJI drones waypoint actions limit maximum 15 action are allowed for each waypoint. NOTE: photo panorama uses 2 actions for one segment (rotate aircraft and make photo) Meaning, that time interval between two shots is too short, try to decrease flight speed (if you are using camera trigger by distance) or increase time interval. Check settings of camera. User Manual v.2.6_beta 28 of 29

29 Error: The distance between adjacent waypoints should be smaller than 2km. Note, that first and last waypoints are also considered as an adjacent Drone takes more pictures than specified or Filming continued after reaching last point of complex algorithms (e.g. Area Scan) Drone continues capture pictures by some interval after mission completion Message like "Execution of this process has timed out" even if you have no any obstacles between the drone and RC and you have good GPS signal (or you are in simulator mode) "Simulator is on" message on the screen after drone restart (for example, after battery change) Faulty video stream displayed at UgCS desktop After uploading route and pressing Auto mode sometimes error: The GPS signal of the aircraft is weak is displayed. If A3 autopilot is used with ZenmuseZ3 then detects A3 as Inspire 1. Set waypoint closer to each other or supplement route to home. When planning a route, after the passage of a complex algorithm, you must install the Waypoint no Actions. After the device will make the designated or calculated number of shots, shooting stops. Press photo/video button on mobile application in order to stop this action. (This scenario can happen if user sets camera trigger by time in last waypoint) Sometimes during mission upload or attempt to switch to Auto mode, this message can be displayed, even if no obstacles located between drone and RC and good GPS signal is present (or in simulator mode). Not only obstacle, but also interference can lead to timeout. Restart or open application menu and stop simulator. Change camera settings for aspect ratio to 4:3 If message "The GPS signal of the aircraft is weak" it will not be able to upload/start mission without restarting. This error will be resolve in nearest future. *Please report errors by sending to UgCS Support Team at support@ugcs.com providing: UgCS and version number which can be found in settings menu Description of the issue, Log files (attache.zip of log folder to ), location of logs: Device storage>android>data>com.ugcs.android.vsm.dji>files>log_cat directory. Screenshots or mission related information. User Manual v.2.6_beta 29 of 29