Australian Import Permits

Transcription

1 Australian Import Permits It is the customer s responsibility to arrange the correct import permit. An import permit is a document issued by a national government authorising the importation of certain goods across its borders. Within Australia, the Department of Agriculture and Water Resources regulates products imported into the country. By law, the importation of certain products is subject to certain biosecurity import conditions, which may include a requirement for an import permit. In order for a customer to import Flow Cells and kits from Oxford Nanopore Technologies into Australia, they will be required to apply for and receive a permit for the importation of Diagnostic kits from the Biosecurity Import Conditions System (BICON) website. Oxford Nanopore Technologies have recently performed a review of the shipping and customs documentation required to import products into Australia, under advice from local consultants and the Australian Customs Department. To avoid delays to customs inspections, we recommend that all customers add the import condition Diagnostic Kit to their import permit prior to placing an order. Please refer to page 2 of this document the How to Apply for the BICON Import Permit guide. The form provides detailed information on where the permit can be retrieved from and the information that will need to be entered to ensure that the correct permit is applied for. Upon receiving the permit to import quarantine material, please attach the document in an to support@nanoporetech.com. If the customer services team have not received a permit prior to the scheduled dispatch of an order, a member of the team will be in touch to request the document. Please respond to this , attaching the import permit. Please note that recent changes to the Australian Biosecurity Import Legislation mean permits must be updated prior to shipment. The appropriate import permit only needs to be provided once, unless there has been an update to the permit; in which case the updated document will be required for future shipments. We will also request that customers provide broker information. This is to complete the delivery once the goods have cleared the clearance process. If you do not have a broker, our agent in Australia, Go Air Land Sea, will be in touch to arrange the delivery of your shipment. For further information on brokers and our courier service please see page 7. It is the customer s responsibility to have the correct import permit. If Oxford Nanopore Technologies are told to ship without the permit reference in place we will ship via Fedex with no permit details attached. This may lead to a customs delays and further action from Australian customs. Any delays in the importation process that are a result of incorrect importation documentation as outlined in this document could affect any warranty claim decisions made by Oxford Nanopore Technologies. Page 1 of 7

2 How to apply for the BICON Import Permit This is a guide on how to apply for the Import permit in order to deliver goods into Australia from Oxford Nanopore Technologies Ltd. Within this document, you will find details on how to apply for an Import Permit and the options that must be selected to ensure that the correct information is provided to the Australian Government Department of Agriculture and Water Resources. Customers will be required to register for an account with the Biosecurity Import Conditions System (BICON) to apply for an import permit. Information on the registration process can be found via the link below: Having completed the registration process, and obtained log in credentials, please proceed as follows: 1. On the BICON homepage, select the Import Conditions tab from the header options: 2. Enter into the Quick Search Field Diagnostic Kit : Page 2 of 7

3 3. Select the first option that is presented on the results screen under Diagnostic Kits. 4. You should now be presented with a case screen for the Diagnostic Kits. Within this case, you will be asked a few questions with multiple choice answers. In the screen shots below, you will see the answers that are required highlighted in red: Page 3 of 7

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5 You should now be presented with an overview of the Import Conditions that you are requesting: 5. Please scroll to the bottom of this screen, where there is an option to apply for the permit under the selected conditions: Page 5 of 7

6 6. Customers will be directed to either log in with their BICON login credentials or register for an account. Further information on applying for an account can be found here 7. When customers have received the import permit from BICON, please forward this, along with your broker information to Page 6 of 7

7 Broker Information After the goods have successfully arrived in Australia and cleared the customs process, the shipment will need to be passed on to a courier service for the shipment to be delivered to the final destination. Delivery brokers ensure that items are transported and delivered to a required address. They are responsible for communicating with shippers and courier services to ensure that the goods are moving from the point of pick-up to their final destination. We request that customers provide details of their broker where available. These should be provided with the import permit prior to the dispatch of an order to the customer support address support@nanoporetech.com Should a customer not have a preferred broker, we will arrange for our agent in Australia to organise the delivery of the order. Customers will be contacted by Go Air Land Sea, who will request and provide and necessary details. If you have any further questions or require more information please contact the Customer Services team at support@nanoporetech.com. Page 7 of 7