Aftermarket Support. Service Maintenance Refurbishment Parts Training

Transcription

1 Aftermarket Support Service Maintenance Refurbishment Parts Training

2 Worldwide Aftermarket Support Stewart & Stevenson manufactures and distributes multiple types of equipment utilized by the oil and gas, marine, transportation, mining, power generation, agriculture, construction and industrial markets. Aftermarket support for our manufactured and distributed equipment has been a significant portion of Stewart & Stevenson s proud tradition since the company s beginning in Aftermarket support is provided for nevery unit of the fracturing, coiled tubing, cementing, nitrogen, rig, control and power generation systems that we manufacture nour patented Rail King rail car movers nevery piece of equipment that we fabricate and sell as an authorized distributor of Allison, Atlas Copco, Detroit, Deutz, EMD, MTU, MTU Onsite Energy and Volvo Penta Marine. *NOTE: Stewart & Stevenson s AOR for business partner products vary. Contact your local facility for availability. nour rental generators, compressors and forklift equipment Stewart & Stevenson s skilled service technicians and knowledgeable parts personnel are available 24/7/365 to support our worldwide base of installed equipment. Aftermarket support includes: nservice nmaintenance nparts ntraining 2 Worldwide Aftermarket Support

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4 Service and maintenance Service, like the quality craftsmanship that goes into our reliable products, is an ongoing tradition at Stewart & Stevenson. Our highly trained, certified technicians quickly diagnose equipment problems and organize solutions to put out-of-service units back to work. Stewart & Stevenson s U.S. service and repair facilities feature modern service bays, test equipment and all tools necessary to fulfill our commitment to timely, accurate and quality service. Technicians with fully equipped and stocked service vehicles provide onsite service at domestic customer locations. Stewart & Stevenson technicians travel worldwide to provide onsite service and repair wherever our clients equipment is located, and remain for extended duty as required. Translators ensure that our technicians accurately understand the needs of international clients. Our technicians provide: npreventive maintenance nwarranty support nlong-term maintenance contracts nengine and transmission overhaul nequipment refurbishment nengineering support Warranty Support Stewart & Stevenson offers periodic maintenance programs to maintain the warranty status of all equipment and components as required by the manufacturer. With warranty service and repairs, our technicians provide the standardized record keeping necessary for warranty purposes. We provide maintenance that ensures consistent quality and protects the client s investment. Long-term Maintenance Contracts Stewart & Stevenson offers long-term maintenance contracts for equipment put into operation in remote locations. Dedicated technicians travel to provide service and repair on equipment operating at far distances from service centers. Long-term maintenance is a component of international client sales contracts. Preventive Maintenance Customized preventive maintenance performed by our qualified technicians extends the useful life of equipment and minimizes unproductive downtime caused by unexpected equipment failures. We offer: npm programs for oilfield equipment, generators, compressors, OTR tractors, and forklifts nin shop or onsite maintenance nsupport for all manufacturers equipment ntesting and inspections 4 Service

5 Equipment refurbishment Engine and Transmission Overhaul Stewart & Stevenson service shops feature chassis and engine dynamometers and have the capability to overhaul engines and transmissions. We perform: nrebuild, which includes replacement of worn parts to bring the engine or transmission back into operating condition nminor overhauls, in which every component is removed, cleaned, checked and repaired or replaced. ntotal rebuilds, which is complete disassembly and rebuilding with all new or remanufactured OEM components. Equipment Refurbishment Stewart & Stevenson equipment refurbishment ranges from a simple cleaning, repair and new paint job to a complete rebuild. Our teams of experts have the mechanical, electrical, structural and body repair expertise to accomplish any refurbishment, quickly and cost effectively. The end result is a like-new product at reduced cost that will provide years of extended service life. Engineering Support Stewart & Stevenson s professional engineers provide technical expertise that is utilized to: nprovide product failure analysis nassist with engine and transmission ratings to ensure the optimum application of replacement components for existing systems nperform manufacturer installation reviews and testing nsupport OEM customers on new model introductions and technology updates nensure design and quality of all fabricated products Oilfield equipment refurbishment services: ncomplete structural repair nlow emission engine and exhaust after-treatment equipment nadvanced electronics with Stewart & Stevenson data acquisition systems npaint and bodywork Rig refurbishment services: nmast repairs, recertification or total mast replacement nengine and transmission repower packages ntotal drawworks refurbishment or replacement nmodern sandblasting, paint booths and licensed vehicle inspection stations stewartandstevenson.com 5

6 Parts Stewart & Stevenson s aftermarket support includes readily available, quality spare parts for our wide range of manufactured and distributed products. Our extensive parts inventory ensures our service technicians have parts available when needed to perform maintenance services, make repairs or provide equipment upgrades, overhauls and refurbishment. Parts are available by application, by name and by brand. We offer: nin-stock, certified OEM parts for all business partner products na wide network of vendor suppliers of parts and components nfactory remanufactured engines and transmissions nwarehousing and industrial supplies nparts support for non Stewart & Stevenson manufactured equipment nan experienced, knowledgeable parts staff All manufacturing and service facilities stock replacement components and parts that are available for quick delivery, and Stewart & Stevenson has OEM purchasing status with better pricing and lead times for some of the best brands in the industry. 6 Parts

7 Training Training with technical documentation is an integral part of the aftermarket support provided by Stewart & Stevenson. Classes are available online, at our facilities and at client locations. Certified trainers at our training centers provide classroom instruction and hands-on training for business partner products, with translators for all languages. Trainers also travel worldwide to provide training at our clients locations. Training topics include: nproduct familiarization nequipment operation nequipment maintenance nequipment overhaul No matter where Stewart & Stevenson equipment is put into service, our certified technicians and trainers will travel there to personally commission it prior to operation. Commissioning service can include: nequipment installation oversight ninitial service ninspection and testing noperator training Stewart & Stevenson ensures that your equipment is properly installed, fully serviced and fully operational, and that your personnel are completely trained before we leave your location. stewartandstevenson.com 7

8 stewartandstevenson.com Aftermarket Support for Distributed & Manufactured Products Arizona Phoenix Arkansas Stuttgart Colorado Denver Grand Junction Pueblo Connecticut Middletown Florida Fort Lauderdale Fort Myers Fort Pierce Jacksonville Panama City Tampa West Palm Beach Kansas Great Bend Liberal Louisiana Lafayette New Orleans Massachusetts Marlborough Power Systems New Jersey Lodi Lodi Power Systems Farmington New York Albany Texas Corpus Christi Dallas El Paso Houston Manufacturing Houston Aftermarket Houston Drive Systems Houston I-10 Distribution Houston Training Center Longview Pharr San Antonio Waco Wichita Falls Wyoming Casper Beijing, P.R. of China Moscow, Russia Colombia Bogota Barranquilla Bucaramanga Cali Miami Piscataway Lubbock Cerrejon Ocala Orlando New Mexico Albuquerque Odessa Medellin Stewart & Stevenson The information in this publication, including text, images and links, which may change at any time, is provided AS IS by Stewart & Stevenson without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties or merchantability, fitness for a particular purpose or non-infringement. Stewart & Stevenson is a registered trademark of Stewart & Stevenson LLC.