B&H Information Management, Financial Reporting & KPIs EXPERTISE YOU CAN TRUST FINANCIAL REPORTING FREIGHT MANAGEMENT INVENTORY MANAGEMENT

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1 FINANCIAL REPORTING FREIGHT MANAGEMENT INVENTORY MANAGEMENT INTERNATIONAL TRADE COMPLIANCE ENGINE MOVEMENT SOLUTIONS ORDER MANAGEMENT 24/7 AOG & CRITICAL LOGISTICS CUSTOMER SOLUTIONS B&H Information Management, Financial Reporting & KPIs EXPERTISE YOU CAN TRUST

2 KEY COMPANY FACTS 24/7/365 permanently staffed operation Over 21,000 AOG shipments per year to more than 110 countries Exclusive Aerospace focus Strategically located offices at major worldwide aerospace hubs Specialist in on-board-courier hand-carry shipments Proficient in out-of-gauge projects Customs compliance advisory services OnTrack: in-house developed aerospace IT specific system Proven expertise in aerospace lead logistics AEO / ISO: 9001 / AS9120 certified IATA / BIFA accredited Orders are tracked by more than 20 critical process milestones ensuring supply chain efficiency is achieved every step of the order process. INFORMATION MANAGEMENT SOLUTIONS B&H Worldwide s information Orders are also tracked by more than management solutions focus on the 20 critical process milestones, ensuring customer s supply chain, not simply a supply chain efficiency is achieved at every transport consignment. This is reflected in step in the order process. our comprehensive platform of inventory With its extensive industry based EDI and order management systems. connectivity channels, OnTrack is an Our OnTrack system is a web-based IT integral part of our customers engineering platform that provides real-time visibility supply chain. of static inventory, orders in production, detailed event based transport progression and online access to all order and transport documentation. The search capabilities within OnTrack allows the user to search by purchase order, repair order, part and serial number, date ranges, aircraft tail numbers, airway bill or a range of customer designated references.

3 BENEFITS BEYOND TRACK AND TRACE A genuine supply chain information management system must provide risk mitigation through sound operational decision making, managing service consistency and ensuring cost control is achieved. Our exceptional operational expertise, together with our OnTrack information management system, will help you manage your logistics network and achieve the optimum outcomes for all your stakeholders. Our information gathering (data collection) commences at the time a part is removed from an aircraft, establishing an environment whereby B&H and the customer collaborate effectively to manage service delivery and supply chain costs. OnTrack combines intuitive functions, on-line customer interface tools and comprehensive order-level data capture to help you cost-effectively manage your supply chain. This is achieved by: Online engineering reviews of unserviceable parts improving Repair Order turn times EDI and online order placement and progression data sharing giving greater data accuracy and visibility Order specific work flow milestones and tolerance breach alerts designed to minimise service failure risk and reduce inventory carrying costs Managing order priorities to meet delivery time expectations Engineers receive live track and trace progress reports by tail number or maintenance event Comprehensive suite of operational and financial analytical reports, managing performance by service type, part number, aircraft tail number, business unit or purchasing mechanism With the support of its information management solution, B&H takes ownership of our customers supply chain performance. FINANCIAL REPORTING The B&H financial reporting suite provides comprehensive detail resulting in unprecedented levels of cost control across the freight and logistics network. While tenders and procurement processes aim to deliver a balanced cost and service platform, day to day operational interactions can quickly derail financial objectives. By working in collaboration with our customers, our extensive financial reporting suite is tailored to address the day to day variability by providing visibility and control across the standard logistics platform, and a detailed focus on key areas of their business where elevated levels of cost management is required. The reporting suite is presented to meet the needs of specific levels of management: High level financial KPIs Executive level periodic spend breakdown for high level analysis Isolating extraordinary cost items impacting regular spend patterns Standard financial KPIs for monitoring trends, i.e. cost per shipment, cost per KG, KGs per shipment Base platform detailed analysis Breaking down key cost drivers for ongoing management control, including: Spend by order priority, i.e. AOG, Critical and Routine Spend by route or trade lane Spend by invoice charge code Spend by part number Cost impact by internal business unit and purchasing officer Customer critical cost management Program and project reporting to track cost impact and recovery Spend by aircraft tail number Maintenance event cost analysis Customer and/or vendor spend Standing Purchase Order cost impact Pooling or power-by-the-hour agreements Warranty tracking Tax concessions by commodity or part number While an initial focus on base price and associated service parameters is vital, this unique approach to financial reporting ensures genuine cost control is achieved by focusing on the variables in the supply chain that can often have a significant impact on budgetary expectations.

4 KPI REPORTING Moving away from the traditional contractual performance approach to reporting, B&H views operational KPI reporting as a critical input into the supply chain management process. This is reflected in the B&H KPI reporting suite, where standard route transit time performance is expanded to provide a genuine basis for supply chain and inventory management optimisation. While most freight and logistics contracts will have agreed specified freight transit and operational handling parameters, the actual performance will be clouded by the application of a set of agreed exceptions to the service specification, in turn adding risk to resource planning and inventory decisions. To minimise this problem, the B&H KPI reporting suite will: Present detailed and accurate transit performance analysis, with no exceptions Focus on individual milestone measurement to remove potentially invisible process issues and roadblocks Provide frequency of occurrence data for inventory risk management Include detailed breakdown by service priority, routes, carriers, vendors and even part numbers The overall reporting package provides sufficient detail to ensure optimum performance is being achieved across and within key elements of your supply chain. Our exceptional expertise will help you achieve the optimum outcome for all your stakeholders.

5 ONTRACK ORDER MANAGEMENT ORDER INITIATION: B&H Worldwide s information management solutions gives you a complete suite of functions that have been specifically designed to add genuine value to the supply chain. OnTrack helps by improving visibility, reducing process turn times, enhancing operational execution and provides comprehensive analytical data. When viewing the life cycle of an order, one or more of the OnTrack features can be called upon to drive efficiency at every stage of the process ORDER PROGRESSION: POST ORDER ANALYSIS: Orders are received via EDI feeds Customers use online portals to initiate stock release from inventory AOG instructions are received via our Freight Talk system which activates critical action Engineers provide unserviceable part information for B&H to initiate the repair process Order criteria determine the workflow and milestones to be tracked against an order Repair Managers conduct online review of unserviceable parts, then issue Repair Orders directly into OnTrack Data feeds continue to update the status of orders in progress, with pending service failure alerts driving action and triggering escalations Order follow function sends tailored messages to designated recipients for real-time status updates Aircraft part removal reconciliation for regulatory compliance Round trip repair order tracking to manage vendor in-shop performance Comprehensive global turntime analysis, from order placement to completion Detailed spend analysis by aircraft type, tail number, part and serial number End to end, B&H systems ensure detailed levels of visibility and control over each step in the logistics process. INTEGRATED CLOUD BASED TECHNOLOGY Comprehensive EDI connectivity with customer MRP/ERP systems, third party OEM s, MRO s and part vendors, carriers and regulatory authorities Web-based access for customers to place orders and provide follow up communications directly into our systems Cloud based technology platform that allows you to access information globally 24/7/365 TRACK & TRACE Track orders by more than nine different reference numbers Priority orders can be flagged to allow you to follow them within the system and receive alerts as they progress Bundle orders for tracking by aircraft tail number or maintenance event ORDER PROGRESSION MANAGEMENT Orders actively managed from placement with suppliers to the moment it is made available for shipping Manage unserviceable parts from removal to repair and return to inventory Track supplier performance and warranty

6 LONDON HEATHROW (Worldwide Head Office) B&H Worldwide Ltd 1 Saxon Way Trading Estate Harmondsworth West Drayton Middlesex UB7 0LW United Kingdom T +44 (0) F +44 (0) MANCHESTER HAMBURG SINGAPORE B&H Worldwide Ltd Room 014, Building 308 World Freight Terminal Manchester Airport Manchester M90 5PZ United Kingdom B&H Worldwide GmbH Papenreye Hamburg Germany B&H Worldwide (SG)Pte Ltd 115 Airport Cargo Road Cargo Agents Building C Singapore T F T F T +44 (0) F +44 (0) HONG KONG (Asia Head Office) B&H Worldwide (HK) Ltd Room 205A, 2/F Wing Ming Industrial Centre 15 Cheung Yue Street Cheung Sha Wan Kowloon Hong Kong T F LOS ANGELES MIAMI (USA Head Office) SYDNEY MELBOURNE AUCKLAND B&H Worldwide Inc South Hindry Avenue, Unit D Los Angeles California United States of America B&H Worldwide Inc 8000 NW 25th Street, Suite 300 Doral Florida United States of America B&H Worldwide Pty Ltd Unit 3, 500 Princes Highway St. Peters NSW 2044 Australia B&H Worldwide Pty Ltd Unit 13, Keilor Park Drive Tullamarine VIC 3043 Australia B&H Worldwide Ltd 6J Percival Gull Place Auckland International Airport Auckland, 2022 New Zealand T F T F T +61 (0) F +61 (0) T +61 (0) F +61 (0) T +64 (0) F +64 (0) To be the most respected, valued, passionate and entrusted leader in global aerospace logistics. THE B&H VISION B&H WORLDWIDE HEAD OFFICE 1 Saxon Way Trading Estate Harmondsworth West Drayton Middlesex UB7 0LW United Kingdom 2016 B&H Worldwide. All rights reserved _04.16 T +44 (0) F +44 (0) E general@bhworldwide.com