COMPANY PRESENTATION

Transcription

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2 COMPANY PRESENTATION TENESO is the European leader in specialist transportation and distribution providing delivery, positioning, installation, storage and integrated logistics expertise for sensitive and valuable equipment that requires special handling. Last Mile Delivery Services 2018 TENESO Europe SE 2

3 COMPANY FACTS FOUNDED 11/2008 HEADQUARTER Karlsruhe Germany LEGAL ENTITY SE (Société Européenne) VEHICLE FLEET > 1000 specially equipped 2 man vehicles WAREHOUSES > 90 high security warehouses EMPLOYEES > 4200 in total TURNOVER 390 Mio TENESO Europe SE 3

4 MANAGEMENT OVERVIEW ADMINISTRATIVE ORGAN Marco Crenna Chairman Tim Bloch Vice Chairman Christoph Ludin Member SE MANAGEMENT BOARD OPERATIONS SALES/OPERATIONS Udo Scheffler Managing Director Billy Black Sales Director Cooperation with SE branches in Europe MTAB SE Simon Hegele DE Marchal FR Mitsafetrans IT SALES / MARKET MTAB MTAB DK N SF Mozer Techn. NL BE LUX G3 SALES Eijgenhuijsen Bishopsgate ES PT GB IRL Polysys Tectraxx CH A CEE OPERATIONS/ INFRASTRUCTURE 2018 TENESO Europe SE 4

5 GEOGRAPHIC COVERAGE 2018 TENESO Europe SE 5

6 WAREHOUSE STRUCTURE HQ Country Hub Co Delivery Depot Other Locations Oth S Stoc St Stockholm Partner upon Re Request n Swindon rlo o Ruurlo Bruss sssels elss Brussels 3x 3x 5x K e Karlsruhe Paris iis Area A Paris Zurich h Milano M o Vienn V nna na Vienna Helsinki Lille Naples Lulea Nancy Bari Örebro Nantes Catanzaro Jonkoping Bordeaux Cagliari Gothenburg Lyon Palermo Malmö Clermont-F. Warsaw Oslo Marseille Prague Copenhagen Toulouse Bratislava Glasgow Bilboa Budapest Belfast Valladolid Zagreb Dublin Zaragoza Ljubljana Manchester Barcelona Bucharest 2x London Lisbon Sofia Hamburg Valencia Berlin Sevilla Duisburg Linz Halle Salzburg у ϮϬ ŽƚŚĞƌ Locations Graz Frankfurt a.m. Nuremberg M ad d id Madrid 2018 TENESO Europe SE Stuttgart Athens Partner upon Request Innsbruck Klagenfurt Padua München Bologna Drachten Florence Den Bosch Ascoli Liege Rome 6

7 COMPANY INITIATIVE Mission Statement // Clear Objectives We set clear objectives in corporate governance, in our marketing strategy and in technical product development. // Creativity, Skill & Energy We pursue them consistently with creativity, skill and energy. In the development of our company, we can build on decades of our shareholders experience, in which they have produced many outstanding and innovative achievements. // Precision & Special Care = Our Standards & Values Arising from the requirements of specific logistics services for the hightech industry, precision and special care have become our standards and values. We endeavor to continue to uphold this good tradition in connection with innovative and progressive thinking TENESO Europe SE 7

8 OUR BUSINESS MODEL TENESO SERVICE SEGMENTATION HIGH END Large Medical Equipment Complexity & Know how Volume H // Specially trained drivers or operative // Mounting and/or Maintenance // Civil Works // Highly customized services TECHNICAL Heavy/voluminous appliances, ATMs, UPS, graphics, large copiers, fitness, large safes Complexity & Know how Volume T // Project driven orders // Trained drivers // Specific inhouse transport to point of use // Unpack, installation, start-up // Trained drivers // Specific installation requirements // More complex transport to point of use STANDARD Vending machines, small copiers, printers, fitness, small safes Complexity & Know how Volume S // 2-Men Crew // Basis Training // Specific in-house transport to point of use // Unpack, installation, start-up 2018 TENESO Europe SE 8

9 COMPANY TARGETS MARKET SEGMENTS 2018 TENESO Europe SE 9

10 COMPANY TARGETS CUSTOMER BENEFITS TENESO s specialist services CONSISTENT, HIGH QUALITY SERVICE pan-european infrastructure and central control office (CCO) REDUCED RISK OF DAMAGE TO HIGH-VALUE ITEMS trained staff using specialist handling equipment and vehicles FLEXIBILITY, ECONOMIES OF SCALE & VARIABLE COST/UNITPRICING shared-user network DOWNSIZING OF OWN HIGH- COST ENGINEERING SUPPORT services provisions for full and reverse logistics 2018 TENESO Europe SE 10

11 COMPANY TARGETS CUSTOMER BENEFITS TENESO s specialist services ONE STANDARD workflows, processes, cost-structures REDUCED LEAD TIME from order to full functionality HOLISTIC VIEW ON LOGISTICS COSTS process optimization SYNERGIES end-to-end solution for logistics + technical services + reverse logistics incl. WEEE IMPROVEMENT PROGRAMS transfer best practices 2018 TENESO Europe SE 11

12 QUALITY STATEMENT Quality Statement TENESO s quality orientation is based on the optimized interaction of the criteria Customers, Processes, People and Finance and impacts all TENESO activities. CUSTOMER PROCESSES // Customer satisfaction is our utmost priority // Intelligent integration of customer requirements into our European standard procedures // We deliver what we promise (on-time, agreed services, proper escalations...) // Clearly defined process flows with a supporting order management system PEOPLE // We want to be an attractive employer to employee good people // Quality is produced by each involved Partner employee FINANCE // We invest permanently to improve and expand our services and resources // We invoice reasonable prices to be a long term partner for our customers 2018 TENESO Europe SE 13

13 OUR BUSINESS MODEL CENTRAL CONTROL OFFICE (CCO) Central Control Office (CCO) Steering & information level MANUFACTURER & SUPPLIER Process Design Order Management Planning & Optimization Quality & Controlling Subassembling Tracing & Reporting Organisational & physical level (pre-instal services) Regional control of transport process END-USER Transport Cross-dock Transhipment/ Transport Physical level (assembly, pick/pack services) Final mile - delivery to end-user / site 2018 TENESO Europe SE 14

14 IT CAPABILITIES SUPERIOR ERP-SYSTEM BY SAP IT-PROCESS TENESO EUROPE TRANSPORT ORDERS TRACK & TRACE INFO (POD) ERP SYSTEM CUSTOMER Transport order to TENESO country organisation Customer receives track & trace data Transfer of track & trace data to original customer SAP SYSTEM TENESO Order reception and entry in IT system Order splitting (transfer of transport orders) TENESO central data processing for track & trace (POD) informations etc. PICK-UP Pick-up from customer TMS = LOCAL TRANSPORT MGMT. SYSTEM (PARTNER) LINE HAUL DELIVERY Import of EDI-file and planning by dispatcher Line haul service Delivery to end-user Data processing & transfer of information ADD ON add on svc to end-user 2018 TENESO Europe SE 15

15 COMPANY INITIATIVE OUR GOAL Business Objective A European Company providing High Tech Logistics and last mile expertise by the European market leaders To manage the Business at European Level through: // one legal entity // one brand // one operational standard // one IT system // one source solution for European requirements 2018 TENESO Europe SE 16

16 OUR SUCCESSFUL SHAREHOLDER COUNTRY RELATED CUSTOMERS LIST // Healthcare 2018 TENESO Europe SE 17

17 OUR SUCCESSFUL SHAREHOLDER COUNTRY RELATED CUSTOMERS LIST // Printing equipment 2018 TENESO Europe SE 18

18 OUR SUCCESSFUL SHAREHOLDER COUNTRY RELATED CUSTOMERS LIST // Safes& ATM 2018 TENESO Europe SE 19

19 OUR SUCCESSFUL SHAREHOLDER COUNTRY RELATED CUSTOMERS LIST // Computer Equipment 2018 TENESO Europe SE 20

20 OUR SUCCESSFUL SHAREHOLDER COUNTRY RELATED CUSTOMERS LIST // Telecommunication 2018 TENESO Europe SE 21

21 OUR SUCCESSFUL SHAREHOLDER COUNTRY RELATED CUSTOMERS LIST // Fitness equipment 2018 TENESO Europe SE 22

22 OUR SUCCESSFUL SHAREHOLDER COUNTRY RELATED CUSTOMERS LIST // Vending & Catering 2018 TENESO Europe SE 23

23 OUR SUCCESSFUL SHAREHOLDER COUNTRY RELATED CUSTOMERS LIST // UPS / no break 2018 TENESO Europe SE 24