Status: February Tenant Information Good to know. Flughafen Zürich AG P.O. Box, CH-8058 Zurich-Airport
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1 Status: February 2018 Tenant Information Good to know Flughafen Zürich AG P.O. Box, CH-8058 Zurich-Airport
2 02 Tenant Information Contents Real estate & office space Good to know 03 Real estate & office space 03 Utility costs & service charges 03 IDs & parking 04 Information & communication technology (ICT) 06 Locking Technology 07 Infrastructural facility management 08 Facility Services 08 Cleaning 09 Waste disposal 09 Price reductions & discounts 10 The Property Management department is responsible for administering the 15,000-plus rooms and 1 million m² of lettable floor space at Zurich Airport. Its remit also includes implementation of the development and maintenance strategy for the real estate portfolio and the representation of owner interests vis-àvis internal and external partners. Property Management contact Phone realestate@zurich-airport.com Utility costs & service charges Flughafen Zürich AG has its own supply and disposal infrastructure for the following utilities: water (fresh water, technical water, wastewater), electricity (normal power, UPS power, emergency power), HVACR (heating, ventilation, air-conditioning, refrigeration). Flughafen Zürich AG is also responsible for cleaning the common spaces and for waste disposal (unsorted waste, paper/cardboard, glass, bulky items etc.). As our partner, you will benefit from a quarterly consolidated utility cost and service charge statement based on actual cost (no payment on account). Billing covers all the utility costs and service charges detailed above. The current utility rates are posted on the. Utilities Management contact Phone utilities@zurich-airport.com
3 04 Tenant Information IDs & parking Flughafen Zürich AG offers a wide range of useful services in relation to IDs and parking. Information on available staff parking Information on IDs, driving permits and vehicle registrations ID & parking services contact Phone Fax ausweiseparking@zurich-airport.com Service business hours Monday to Friday Desk: Phone: The desk is located in Terminal 2 South, Level 1 Good to know 05 Staff parking Gates A Operation Center 1 Freight GAC Bicycle zone Gates B/D Motorcycle zone Bicycle zone Bicycle zone Motorcycle zone Gate Gourmet Gate 130
4 06 Tenant Information Information & communication technology (ICT) As a Flughafen Zürich AG partner, you have access to a variety of communication media: IP services/lan/wlan, fixed-line telephony, private mobile radio, ramp radio, master time services and housing. ICT Shared Services contact Phone Fax ictservices@zurich-airport.com Locking Technology Good to know 07 We are your main contact partner at Zurich Airport for access and locking technology systems. From the initial clarification of your needs all the way through planning, implementation, maintenance and administration, we handle everything from a single source. Reliability and security are our top priority. Services Individual advice Planning Implementation Troubleshooting Replacement of systems Access authorisation management Coordination of lost keys service 24-hour emergency opening Key service Mechanical, mechatronic and electronic locking systems Key deposit systems Archive and furniture locks Access media (keys, badges, tags, etc.) Accessories (keyrings, duplicate keys, identification key tags, etc.) The customer desk is located in Terminal 2 South, Level 1 Locking Technology contact Phone schliesstechnik@zurich-airport.com Customer desk business hours Monday to Friday
5 08 Tenant Information Infrastructural facility management Service 24 The Flughafen Zürich AG Service 24 reporting office is staffed around the clock, 365 days a year, to record details of any faults or damage to buildings or services installations. Service 24 contact Phone service24@zurich-airport.com Technical facility management Facility management encompasses a diverse range of tasks, from maintaining the existing fabric of a building through ensuring maximum availability of all systems to services such as engineering, maintenance, alterations and renovations. Technical facility management contact infrastruktur@zurich-airport.com Facility Services Cleaning Flughafen Zürich AG's approx. 300-strong team of building cleaners stands at the ready, day in day out and around the clock, to meet your exact needs. We guarantee expert handling of maintenance and periodic cleaning tasks as well as special works, e.g. to tackle extreme dirtying or soiling. Cleaning contact Phone reinigung@zurich-airport.com Waste disposal Flughafen Zürich AG has its own waste disposal department and infrastructure that ensure proper, eco-friendly management and recycling of all types of waste. Waste disposal contact Phone entsorgung@zurich-airport.com Good to know 09 The Facility Services group provides a variety of services: All types of lettering, marking and engraving Minor relocations Ordering and installation of portable fire extinguishers Temporary signage and barriers Seating suite and seat maintenance Caretaking services Security check systems Facility Services contact Phone facility-services@zurich-airport.com
6 10 Tenant Information Price reductions & discounts With the airport ID card or the official Flughafen Zürich employee ID card, you and your staff enjoy numerous reductions and discounts in the shops and catering facilities at Zurich Airport. Discounts in various shops (landside and airside) Price reductions in bars and restaurants (landside and airside) Favourable conditions on wellness offerings and medical services To benefit from the many concessions, make sure you register your company and employees today! ID & parking services contact Phone Fax Service business hours Monday to Friday Desk: Phone: The desk is located in Terminal 2 South, Level 1 Partner offers from Sunrise mobile telephony Airport and partner company employees can benefit from the exclusive Sunrise Airport mobile telephone rates and the excellent mobile network coverage in and around Zurich Airport. Contact Sunrise Center, Zurich Airport sunriseinfo@sunrise.net
Agreement. The use of staff parking products. between. Flughafen Zürich AG. P.O. Box CH-8058 Zurich Airport. and
Agreement between Flughafen Zürich AG P.O. Box CH-8058 Zurich Airport and (subsequently referred to as the "Company") concerning The use of staff parking products ausweiseparking@zurich-airport.com Tel.
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