INTERCOUNTY CONNECTOR (ICC): Observations and Lessons Learned. John J. O Neill, III Deputy Director of Operations

Transcription

1 INTERCOUNTY CONNECTOR (ICC): Observations and Lessons Learned John J. O Neill, III Deputy Director of Operations

2 Project Overview The InterCounty Connector (ICC) / MD mile tolled highway linking I-370/I-270 with I-95/US 1 I-370 to MD 97: Opened Feb 23, 2011 MD 97 to I-95: Opened Nov 22, 2011 I-95 to US 1: Scheduled to open Spring 2014 ICC Construction Six-lane $2.5 billion facility I-95 to US 1: 4 lanes Joint Effort Maryland SHA MDTA Managed construction Financing (50%) Own, Operate & Maintain SHA State Highway Administration MDTA Maryland Transportation Authority 2

3 Toll Collection Tolls Collected via E-ZPass transponder or video tolling Video tolling rates are 50% higher than posted E-ZPass rates Vary by day and by time of day to promote free-flow Trip Construction Unique to ICC Trips are constructed by considering entry and exit points combined with allowable trip times between each of the gantries. Back office system can fill in missing middle trips Missing one end only reduces the toll but allows for definitive collection vs. the entry/exit which cannot be calculated Video tolls posted within 3-7 days of transaction/trip 3

4 Trip Construction INTERCHANGE A INTERCHANGE B TOLL GANTRY 1 TOLL GANTRY 2 TOLL GANTRY 3 TOLL ZONE 1A VEHICLE A VEHICLE B VEHICLE C VEHICLE D VEHICLE E TOLL ZONE 2B TOLL ZONE 3C GANTRY 1 INTERCHANGE A GANTRY 2 INTERCHANGE B GANTRY 3 TRIP VEHICLE "A" READ EXIT 1 VEHICLE "B" READ THRU READ EXIT 1+2 VEHICLE "C" READ THRU READ THRU READ VEHICLE "D" ENTER READ EXIT 2 VEHICLE "E" ENTER READ THRU READ 2+3 4

5 Toll Collection Audit Digital Video Monitoring System (DVMS) Independent transaction monitoring Classification Verification Customer Service System Monitoring & Verification Revenue Quality Assurance (QA) Sub-contractor activities (i.e. equipment damage) Real-time Operations Video Monitoring Cameras are IP accessible Accessed on PCs utilizing Agilence Hawkeye software 5

6 Traffic Projections I-370 TO MD 97 * APRIL 2011 APRIL 2013 FORECAST ACTUAL DIFFERENCE FORECAST ACTUAL DIFFERENCE WEEKDAY 11,260 11,419 1% 33,020 38,405 16% WEEKEND 7,320 7,799 7% 22,000 25,750 17% * Revenue Collection began March 7, 2011 I-370 TO I-95 * JANUARY 2012 JANUARY 2013 FORECAST ACTUAL DIFFERENCE FORECAST ACTUAL DIFFERENCE WEEKDAY 102, ,956 11% 151, ,911 2% WEEKEND 68,060 65,516-4% 100,320 90,169-10% * Revenue Collection began December 5, 2011 Source: ICC Traffic Report (June 2013) Division of Capital Planning, MDTA 6

7 Customer Benefits Drivers are saving >50% in travel time TRAVEL TIME (mins) TIME SAVINGS USING ROUTE USING LOCAL ICC ROADS MINUTES % Gaithersburg to Leisure World Laurel to Gaithersburg Gaithersburg to BWI Airport White Oak to Gaithersburg Laurel to Leisure World Then switch to the Intercounty Connector and cut across to I-95. You avoid all the clogged, bumper-to-bumper traffic on the Maryland Beltway. MDTA Customer, Washington Post (Dr. Gridlock), Dec 7, Source: ICC Before and After Study (Spring 2012), Travel Forecasting & Analysis Division, SHA 7

8 ICC Before/After Study Study conducted by MWCOG/TPB 2010 (Before) / 2012 (After) Key Findings Significant reduction in congestion Travel time reliability improvement MEASURES OF EFFECTIVENESS (MOE) ICC STUDY AREA REGIONAL AVERAGE Congested Route-Miles -13% to -19% -9% Severely Congested Route-Miles -3% to -6% -1% Travel Time Index -9% to -10% -6% to -7% 80th Percentile Planning Time Index (PTI80) -6% to -9% -5% to -7% 95th Percentile Planning Time Index (PTI95) -11% to -12% -7% to -8% MWCOG Metropolitan Washington Council of Governments TPB Transportation Planning Board Source: INRIX Data Analysis for the ICC Before and After Study (March 2013), COG/TPB 8

9 Video Tolling Performance Calendar Year 2012 Transactions 132,094,657 7,436,478 - Video Transactions (5.63% of total) 220,843 - Rejected Images (2.97% of video transactions) 155,700 Invalid DMV (2.09% of video transactions) 250,353 Other Rejects (3.37% of video transactions) Notice of Toll Due (NOTD) 3,045,653 1,316,306 Paid on 1 st NOTD (43.22 % of NOTD) 320,783 Paid on 2 nd NOTD (10.53% of NOTD) 136,644 Paid on 3 rd NOTD (4.49% of NOTD) 97,763 Nixie Transactions (3.21% of NOTD) Nixie Undeliverable Mailing 9

10 Incident Management Created the MD 200/ICC IMTF MDTA/MSP/SHA/MoCo/MNCPPC Conducted a joint on-site exercise Evaluate response to HAZMAT incident Recommendations Communications Add talk groups to achieve interoperability Have approved MOUs on crash scene investigation in place IMTF Incident Management Task Force MSP- Maryland State Police MoCo- Montgomery County MNCPPC Maryland-National Capital Parks and Planning Commission 10

11 Lessons Learned Coordination Improve communication between Agency, IT, Design Builder and Toll Integrator (TI) Conflicting scopes of work and schedules increased the scope of installation services beyond what was stated in the contract Established Activation Team Network Design should be approved and locked down prior to installation Project Implementation Phased over a number of years Not all functionality came online at the same time, creating the need for additional verification efforts 11

12 Lessons Learned Business Rules and Reports Business rules should be well defined Different requirements from cash reports It is essential to perform complete end-to-end testing Complete end-to-end testing is essential to demonstrate that the reports function properly before going live Revenue Day vs. Calendar Day Involve Finance and Audit before design 12

13 Lessons Learned Coping with a Dark Highway Blooming from vehicle headlights Little to no ambient light present at gantry sites Design change for future lanes Place DVMS cameras pointing downstream Retro solution not fully identified Infrared cameras Filters 13

14 Lessons Learned Trip Construction Need to fully understand complexities before implementation Business rules/reports should be well defined Involve all stakeholders at early stages of design Need additional time to construct trips, OCR imperative 14

15 Lessons Learned Maintaining ICC MOT for PM and CMs Challenges with remote gantries and generators 15

16 Remaining Segments I-95 US1 4 gantries Schedule 16