EXHIBITOR SERVICE KIT

Transcription

1 EXHIBITOR SERVICE KIT

2 TABLE OF CONTENTS T3 Welcome Letter Page 3 Important Dates & Deadlines Checklist Page 4 Show Schedule Page 5 T3 Forms Checklist - Pre - Show Page 6 Checklist - On - Site Page 7 Turn-key Package Options Page 8 Turn-key Package Individual Information Pages 9-15 Artwork Submission Guidelines Pages Material Handling Page 19 Shipping Addresses Page 20 Advance Shipment Labels Page 21 Direct Shipment Labels Page 22 T3 Shipping Information Page 23 Accessories Page 25 Accessories Order Form Page 26 Custom Furnishings Page 27 Custom Furnishings Order Form Page 28 Labor Page 29 Ancillary Services Page 30 Payment Information Page 31 Third Party Authorization Page 32 Terms & Conditions Pages Toronto Labor Guidelines Page 35 Services Information Pages ShowNets Internet Order Forms Pages Opus Audio Visual Order Information Page 46 page 2

3 WELCOME Dear Sponsor, T3 Expo is proud to have been selected as the official service contractor for AWS Summit Toronto This document contains information and order forms for the services we offer. Please take a few minutes to review and read this material carefully. Our goal is to help make your participation at this event a success. We recommend you place your orders as soon as possible to take advantage of the advance order discounts. T3 Expo has a Customer Service department ready to assist with your exhibiting needs. Please contact help@t3expo.com, or call x 309. Thank you for your business, From all of us at T3 Expo page 3

4 IMPORTANT DATES & DEADLINES CHECKLIST Monday, August 6, 2018 Monday, August 20, 2018 Thursday, August 23, 2018 Thursday, August 23, 2018 Thursday, August 30, 2018 Friday, August 31, 2018 Friday, August 31, 2018 Friday, September 7, 2018 Monday, September 10, 2018 Wednesday, September 12, 2018 Tuesday, September 18, 2018 Wednesday, September 19, 2018 Thursday, T3 Artwork Submission Deadline Receiving at Advance Warehouse Begins Internet Advanced Discount Deadline Audio Visual Early Bird Pricing Deadline Electrical Services Advanced Discount Deadline Deadline to order Furniture Packages Deadline to order Accessories Audio Visual Order Deadline AWS Payment deadline for invoices. If payment is not received by this date, AWS will require sponsor to fill out a credit authroization form. Last Day for Advanced Shipments to Arrive Without Surcharges Show Site Shipments May Begin Arriving After 8:00 am All Exhibits Must Be Set By 5:00 pm All Carriers Must Check in By 8:00 pm page 4

5 SHOW SCHEDULE LOCATION: EXHIBIT HALL: 650 Dixon Rd Etobicoke, ON M9W 1J1, Canada Aisle Carpet: Navy Blue Booth Carpet: Black SHOW SCHEDULE: Exhibitor Move In: Exhibit Hours: Tuesday, September 18 10:00 am - 5:00 pm Diamond Sponsors (20x20 Custom) Wednesday, September 19 10:00 am - 5:00 pm Diamond Sponsors (20x20 Custom, Global & Platinum Sponsors (20x20) Wednesday, September 19 12:00 pm - 5:00 pm Gold Sponsors (10x20), Silver Sponsors (10x10), Startup Sponsors (Kiosk) Registration Open (Sponsors Only) Thursday, September 20 6:30 am Soft Open Registration 6:30 am Sponsor access to the The Expo 7:00 am - 7:00 pm Registration 7:00 am - 9:00 am The Expo 7:00 am - 9:00 am Breakfast in The Expo 8:00 am - 4:00 pm Hands on Labs 9:00 am - 11:00 am The Expo closed to general attendees. Sponsors with Sponsor badges can remain within The Expo. 9:30 am - 11:00 am Keynote 10:15 am - 11:00 am Optional Early Lunch for Sponsors in The Expo 11:00 am - 7:00 pm The Expo Open 11:00 am - 12:30 pm Lunch in the The Expo 12:00 pm - 6:00 pm Sessions, Workshops, Chalk Talks 6:00 pm - 7:00 pm Networking Reception in The Expo 7:00 pm The Expo closes Dismantle and Move Out: Thursday, September 20 7:00 pm - 10:00 pm All Sponsors Carrier Check-In: Thursday, September 20 By 8:00 pm *Please note that hours are subject to change page 5

6 PRE SHOW CHECKLIST 1. Review this entire service kit Please note that payment is required with all orders. 2. Read the event terms and conditions (see pages 33-34) 3. Arrange in-bound freight/material handling If you, or any other vendor, are shipping materials to your booth, be sure to: 1. Choose Advance or Direct Shipping: Advance Shipping: If you ship to the Advance Warehouse your freight will be guaranteed to be in your booth for the first day of set up.* Make sure you look at the Late to Warehouse date. Freight being received after the date will incur a surcharge. The Advance Warehouse is not able to accept loose unpackaged pieces. Shipping crates, fibers, ons and pallets are acceptable. Direct Shipping: If you ship Direct to Show Site, pay attention to the dates that shipments can be received. Shipments arriving before these dates may be refused. Please note: any freight arriving on a Saturday, Sunday or before 8:00 am and after 4:30 pm Monday Friday or observed local union holidays will incur an overtime surcharge. 2. Check the show timing to gauge which shipping option meets your scheduling parameters. Please make note of handling surcharges (overtime, off target, late/early to warehouse etc.) 3. Fill out the Material Handling Agreement in the service kit to estimate your costs and submit with payment. 4. Label your freight correctly with your company name, booth number, show name and address listed in the service kit. Shipping label forms are provided in the service kit. 5. Bring all copies of shipping documents with tracking numbers with you to show site. *Due to circumstances of timing or facility availability beyond the control of T3 Expo, this may result in an overtime surcharge. Please refer to the Material Handling Agreement. 4. If applicable order rental booth structure and/or option Please choose the appropriate option and/or configuration of your booth structure. 5. Order graphics/signage and submit artwork See the Artwork Submission Guidelines pages in this kit for format information and submission details. You will receive instructions via on how to submit artwork after your order and payment forms are received. 6. Order booth furnishings/accessories There are forms in this kit with many options to enhance the look of your exhibit. Discount price deadlines are noted on the forms. 7. Order T3 installation & dismantle labor, and/or submit EAC forms with proof of insurance Venues have different union regulations; review the Labor Guidelines page to determine if you need to hire labor to set-up/tear down your exhibit properties. If you are using a firm other than the official service contractor you must submit the Notification of Intent to Use EAC form and proof of insurance at least 30 days prior to the first day of exhibitor move-in. Without these documents, your EAC will not be allowed to set any exhibits. 8. Order additional/ancillary services There are forms in this kit for other services such as cleaning, accessible storage, sign hanging, electricity, audio visual, internet, lead retrieval, specialty furnishings, floral or catering. Some of these services are provided by vendors other than T3 Expo; be sure to submit forms and payments to the proper vendors. Please make note of ordering discount deadlines. 9. Submit your order with payment (REQUIRED) This will ensure all booth options, graphics, furnishings and accessories are reserved for your event. Orders received without payment cannot be processed. We accept Mastercard, Visa, American Express, company check, and wire transfer. There is a processing fee on wire transfers. 10. Arrange out-bound freight Before the end of your event, be sure to visit the T3 Service Desk to pick up a Material Handling Agreement. No Material Handling Agreement will be distributed unless the account is paid in full. There will be a show carrier providing air and/or ground shipping options. If you are using your own carrier, you will need to schedule them on your own for a pickup. Please note the carrier check-in time on the Show Information page. If your carrier does not check-in by the date/time listed, your freight will be re-routed to ship with the show carrier at your expense. page 6

7 ON SITE CHECKLIST 1. Check all freight when you arrive Verify that all your shipments have arrived in your booth space; check against your shipping documentation before unpacking any freight. If the piece count does not match your documents, or something is damaged or does not belong to you, report to the service desk immediately for assistance. 2. Booth set up If using booth labor, you must check-in at the T3 Service Desk to inform us that you are ready for your labor. Installation/dismantle labor start time is only guaranteed when ordered for 8:00 am start. Once your Booth structure is set up, please tag your empty boxes with empty stickers. Empty stickers can be picked up at the T3 Service Desk. 3. Arrange out-bound freight Before the end of your event, be sure to visit the T3 Service Desk to pick up a Material Handling Agreement. No Material Handling Agreement will be distributed unless the account is paid in full. There will be a show carrier providing air and/or ground shipping options. If you are using your own carrier, you will need to schedule them on your own for a pickup. Please note the carrier check-in time on the Show Information page. If your carrier does not check-in by the date/time listed, your freight will be re-routed to ship with the show carrier at your expense. 4. Booth structure packed to ship out Once your freight is packed and labeled to ship out, please turn in a Material Handling Agreement to the T3 Service Desk. Do not leave your Material Handling Agreement in your booth space/on your freight. If you do not turn your Material Handling Agreement in at the T3 Service Desk, your shipment may be delayed and/or re-routed on a show carrier. page 7

8 PARTNER TURN-KEY EXHIBITS Start Up Kiosk 3 w x 8 h Backwall (1) 11 h x 34 w Sponsor Header Panel ** - Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. (2) 48 h x 30 w Graphic Panel ** (1) 48 h x 34 w Whiteboard Panel (1) Under Counter Cabinet (4) Stools Carpet Color - Navy Cleaning (1) 5 amp Electrical Drop *** Labor to Install and Dismantle Wifi Included **** Silver 10 x 10 Turn-key 9 w x 8 h Backwall 8 w x 4 h Side Wall (1) 12 h x 60 w Sponsor Logo Header - Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. (1) 95.5 h x 48 w Backlit Fabric Graphic Panel ** (1) 24 w x 24 d x 42 h Black Powered Counter 5 Amp Electrical Drop*** (power will be dropped into the demo counter, as shown in the rendering) Carpet Color - Black Cleaning Labor to Install and Dismantle Wifi Included **** 1 Gold 10 x 20 Turn-key 20 w x 8 h Backwall (1) 12 h x w Sponsor Logo Header - Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. (2) 95.5 h x 48 w Backlit Fabric Graphic Panel ** (2) 24 w x 24 d x 42 h Black Powered Counters (2) 5 Amp Electrical drops*** (power will be dropped into the demo counters, as shown in the rendering) Carpet Color - Black Cleaning Labor to Install and Dismantle Wifi Included **** 3 Platinum 20 x 20 Turn-key (1) 4-Sided Tower with 36 h x 115 w Backlit Fabric Sponsor Logo Header - Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. (2) Custom Shelving units built into Tower sides (1) Branded Four (4) Sided 95.5 h Backlit Fabric Graphic Tower (1) 20 x 20 Carpeting - color Black (2) Furniture Packages Included - See page 15 Cleaning (1) 20 amp Electrical Drop *** Wifi Included **** 5 page 8

9 START UP KIOSK PACKAGE Artwork Deadline: August 6, 2018 Note: If artwork is not received by this date, sponsor may be subject to a $200 USD late fee and sponsor s logo will be centered on a Black background and printed. On-site prints are not possible. START UP KIOSK PACKAGE START UP KIOSK PACKAGE* : 3 w x 8 h Backwall (1) 11 h x 34 w Sponsor Header Panel ** - Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. (2) 48 h x 30 w Graphic Panel ** (1) 48 h x 34 w Whiteboard Panel (1) Under Counter Cabinet (4) Stools Carpet Color - Navy Cleaning (1) 5 amp Electrical Drop (power will be dropped into the under counter cabinet, as shown in the rendering) *** Labor to Install and Dismantle Wifi Included **** IMPORTANT THINGS TO NOTE: Sponsor Logo Header 11 h x 34 w *AV is NOT included. Please use the AV order forms in this kit to order your AV. AV cannot be mounted on this structure.the recommended monitor size for Turn-key booths is 27. White Board Panel 48 h x 34 w Sponsor Graphic Panel 48 h x 30 w Sponsor Graphic Panel 48 h x 30 w ** Please note: No structural or graphic customization will be allowed for the Turn-key Booths. Please only order graphics as shown in line with the specifications above. ***Electrical drop will be placed into the under counter cabinet, as shown in the rendering. If you require additional drops, or placement of your drops to be in a location other than the back of your booth, please use the provided electrical service order forms for these services. If you need to upgrade your drops, you will be credited for the value of the drops included in your sponsorship package by the electrical services provider. **** If hardline internet is required, please order separately. See ShowNets Order Form. DESIGN CONTACT Upon receipt of your display order, one of our representatives will contact your company to coordinate the design and approval process. Please list the desired contact info below: Name Company Booth # Phone page 9

10 SILVER 10 X 10 TURN-KEY BOOTH Artwork Deadline: August 6, 2018 Note: If artwork is not received by this date, sponsor may be subject to a $200 USD late fee and sponsor s logo will be centered on a Black background and printed. On-site prints are not possible. 10 X 10 TURN-KEY BOOTH PACKAGE 10 X 10 TURN-KEY BOOTH PACKAGE* : 9 w x 8 h Backwall 8 w x 4 h Side Wall (1) 12 h x 60 w Sponsor Logo Header - Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. (1) 95.5 h x 48 w Backlit Fabric Graphic Panel ** (1) 24 w x 24 d x 42 h Black Powered Counter (1) 5 Amp Electrical Drop*** (power will be dropped into the demo counter, as shown in the rendering) Carpet Color - Black Cleaning Labor to Install and Dismantle Wifi Included **** 12 h x 60 w Sponsor Logo Header Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. Sponsor Backlit Fabric Graphic Panel 95.5 h x 48 w IMPORTANT THINGS TO NOTE: *AV is NOT included. Please use the AV order forms in this kit to order your AV. The recommended monitor size for Turn-key booths is 40. ** Please note: No structural or graphic customization will be allowed for the Turn-key Booths. Please only order graphics as shown in line with the specifications above. S I D E W A L L DEMO COUNTER ***Electrical drop will be placed into the demo counter, as shown in the rendering. If you require additional drops, or placement of your drops to be in a location other than the back of your booth, please use the provided electrical service order forms for these services. If you need to upgrade your drops, you will be credited for the value of the drops included in your sponsorship package by the electrical services provider. **** If hardline internet is required, please order separately. See ShowNets Order Form. DESIGN CONTACT Upon receipt of your display order, one of our representatives will contact your company to coordinate the design and approval process. Please list the desired contact info below: Name Company Booth # Phone page 10

11 SILVER 10 X 10 TURN-KEY FURNITURE PACKAGE OPTIONS Furniture Package Deadline: August 31, 2018 Deadline to order furniture package. On-site furniture orders will not be available. Furnishing Package 1 includes: (1) Additional 42 Powered Pedestal, Black Cost: $ USD Furnishing Package 2 includes: (1) 30 Cruiser Table, Black (3) Equino Barstools, Black Cost: $ USD Company Name: Contact Name: Address: Phone #: Booth #: TAX 13%.... $ USD ESTIMATED TOTAL FURNISHINGS PACKAGE.. $ USD page 11

12 GOLD 10 X 20 TURN-KEY 10 X 20 TURN-KEY Artwork Deadline: August 6, 2018 Note: If artwork is not received by this date, sponsor may be subject to a $200 USD late fee and sponsor s logo will be centered on a Black background and printed. On-site prints are not possible. 10 X 20 TURN-KEY* : 20 w x 8 h Backwall (1) 12 h x w Sponsor Logo Header - Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. (2) 95.5 h x 48 w Backlit Fabric Graphic Panels ** (2) 24 w x 24 d x 42 h Black Powered Counters (2) 5 Amp Electrical Drops*** (power will be dropped into the demo counter, as shown in the renderings) Carpet Color - Black Cleaning Labor to Install and Dismantle Wifi Included **** IMPORTANT THINGS TO NOTE: *AV is NOT included. Please use the AV order forms in this kit to order your AV. Booth has the opportunity to mount up to (2) monitors on the backwall. Sponsor Backlit Fabric Graphic Panel 48 w x 95.5 h 12 h x w Sponsor Logo Header Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. Sponsor Backlit Fabric Graphic Panel 48 w x 95.5 h ** Please note: No structural or graphic customization will be allowed for the Turn-key Booths. Please only order graphics as shown in line with the specifications above. *** Electrical drops will be placed into the demo counter, as shown in the rendering. If you require additional drops, or placement of your drops to be in a location other than the back of your booth, please use the provided electrical service order forms for these services. If you need to upgrade your drops, you will be credited for the value of the drops included in your sponsorship package by the electrical services provider. **** If hardline internet is required, please order separately. See ShowNets Order Form. DESIGN CONTACT Upon receipt of your display order, one of our representatives will contact your company to coordinate the design and approval process. Please list the desired contact info below: Name Company Booth # Phone page 12

13 GOLD 10 X 20 TURN-KEY FURNITURE PACKAGE OPTIONS Furniture Package Deadline: August 31, 2018 Deadline to order furniture package. On-site furniture orders will not be available. Furnishing Package 1 includes: (1) Communal Bar Table, Black (3) Equino Barstools, Black Cost: $ USD Furnishing Package 2 includes: (4) Butterfly Chairs, Black Fabric (1) Black Cube Cost: $ USD Furnishing Package 3 includes: (1) Black Frame Bar Cost: $ USD Company Name: Contact Name: Address: Phone #: Booth #: TAX 13%..... $ USD ESTIMATED TOTAL FURNISHINGS PACKAGE... $ USD page 13

14 PLATINUM 20 X 20 TURN-KEY Artwork Deadline: August 6, 2018 Note: If artwork is not received by this date, sponsor may be subject to a $200 USD late fee and sponsor s logo will be centered on a Black background and printed. On-site prints are not possible. 20 X 20 TURN-KEY PACKAGE 20 X 20 TURN-KEY PACKAGE: (1) 4-Sided Tower with 36 h x 115 w Backlit Fabric Sponsor Logo Header - Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. (2) Custom Shelving units built into Tower sides (1) Branded Four (4) Sided 95.5 h Backlit Fabric Graphic Tower (1) 20 x 20 Carpeting - color Black (2) Furniture Packages Included - See page 15 Cleaning (1) 20 amp Electrical Drop *** Wifi Included **** Furnishings Package is included with the Platinum Sponsorship. Sponsors should choose (2) of the options on page 15, (1) for each side of the booth. IMPORTANT THINGS TO NOTE: 36 h x 115 w Backcklit Fabric Sponsor Logo Header Sponsor to submit Logo, and optional 100 character value proposition, submissions will be included along with Booth Number on white background. Backlit Fabric Graphic Tower Panel Dimensions Panel AA1 Panel BB1 Panel AA2 Panel BB2 *AV is NOT included. Please use the AV order forms in this kit to order your AV. The recommended monitor size for Turn-key booths is 40. Booth has the opportunity to mount up to (4) monitors on the back walls. ** Please note: No structural or graphic customization will be allowed for the Turn-key Booths. Please only order graphics as shown in line with the specifications above. 30 w x 95.5 h 48 w x 95.5 h 30 w x 95.5 h 48 w x 95.5 h *** Electrical drops will be placed at the tower in your booth space. If you require additional drops, or placement of your drops to be in a location other than the tower of your booth, please use the provided electrical service order forms for these services. If you need to upgrade your drops, you will be credited for the value of the drops included in your sponsorship package by the electrical services provider. **** If hardline internet is required, order separately with ShowNets Order Form. DESIGN CONTACT Upon receipt of your display order, one of our representatives will contact your company to coordinate the design and approval process. Please list the desired contact info below: Name Company Booth # Phone page 14

15 PLATINUM 20 X 20 TURN-KEY FURNITURE PACKAGE OPTIONS Furniture Package Deadline: August 31, 2018 Deadline to order furniture package. On-site furniture orders will not be available. *Please select (2) of these options, (1) for each side of the booth. Platinum Package 1 includes: (1) Black Frame Bar Platinum Package 2 includes: (1) Communal Bar Table, Black (3) Equino Barstools, Black Platinum Package 3 includes: (4) Butterfly Chairs, Black Fabric (1) Black Cube Company Name: Contact Name: Address: Phone #: Booth #: page 15

16 AWS Summits 2018 Content, Graphics, Collateral and Giveaway Requirements Participation in AWS Summits 2018 requires all sponsors to adhere to AWS review of all content, graphics, collateral and giveaways related to, or to be used at, the event. Please be aware of the following: BEST PRACTICES AND REQUIREMENTS Content should be relevant to the AWS audience and highlight a clear call to action and customer benefit. AWS strongly recommends that you include customer case studies when applicable. Content should be clear, concise and not overly wordy - focusing on technical abilities. Content should not be a sales pitch for a sponsor, partner, product or service. AWS will not approve declarative statements around a Partner being the best, the first, the only, the most, etc., unless the claims can be substantiated by third party research or reports. AWS will not approve references to partnering where it could insinuate that there was codevelopment done. Alternative language such as working with is approvable. AWS will not approve statements around a Partner solution running in AWS. It is more appropriate to reference that it runs on AWS, or supports AWS. AWS will not approve content, graphic or collateral that features the AWS or APN logo larger than the sponsor logo. The sponsor brand or logo should be the most prominent feature of any content, graphic, or giveaway. Use of the AWS Logo is only allowed for use by third parties in specific circumstances as outlined in the AWS Partner Network (APN) Marketing Toolkit. Any other use of the logo is generally not permitted and requires express permission. When approved, sponsors should follow AWS Logo usage guidelines if planning to use the AWS Logo, Powered by AWS Logo, or APN Badge within booth graphics, giveaways, or collateral. Do not alter, augment, or change any AWS marks to match the branding of your assets. o APN Marketing Toolkit o AWS Icons o APN Logo Usage (Available for Standard and above Partners only) Sponsors should refrain from making direct comparisons of products or companies, comparing company s strengths or weaknesses, or defining companies in any negative manner. AWS appreciates that AWS Partners also partner with many other companies in the cloud computing industry. However, the use of other cloud provider logos or messaging will not be allowed on booth graphics, collateral, or giveaway items at AWS events. 1 AWS Summits 2018 Content, Graphics, Collateral and Giveaway Requirements page 16

17 AWS will not endorse or approve any statements that insinuate AWS is not secure, not scalable, not cost effective, not accessible, etc. Sponsor should focus messaging on how their product, service, or offering complements AWS. AWS will NOT approve the use of the terms Azure, Google, or multi-cloud. The terms hybrid, hybrid cloud, public cloud, and private cloud will be approved. Sponsors are not permitted to use the AWS Summit Logo in their own booth creative or materials. Sponsors must have permission to use any third party logos or marks such as customer logos. NOT APPROVED Use of the terms partners or partnership or alliance to describe the AWS relationship. AWS prefers the terms agreement, teamed, "in cooperation with," or relationship. Use of the name "Amazon" instead of Amazon Web Services or AWS when referring to a Partner offering, service, or relationship. Use of any sales projections. Disclosure of proprietary information about Amazon or AWS. Inclusions of the AWS stock ticker symbol. References to a partner solution being integrated with AWS, unless you have explicit permission. 2 AWS Summits 2018 Content, Graphics, Collateral and Giveaway Requirements page 17

18 ARTWORK SUBMISSION GUIDELINES GENERAL FILE SET UP PREFERRED FILE FORMATS Please provide artwork in native formats whenever possible: Adobe Illustrator and Adobe InDesign are preferred When creating multiple-panel signs/structure graphics (booth backwalls, etc.): Use Adobe Illustrator for layout Create artwork using one artboard for entire graphic. Don t use separate artboards for artwork spanning more than one panel. Include 2 bleeds on all sides Convert fonts to outlines Embed all linked images When creating single-panel graphics/smaller signs (meter boards, placards, etc.): Use Adobe Illustrator or InDesign for layout Include 1 bleeds on all sides Adobe Illustrator: (AI or EPS) outline fonts and embed all links Adobe InDesign: package all fonts and links Adobe Photoshop: (PSD, TIF or JPG) for image files CHECKLIST SET DOCUMENT MODE TO CMYK USE APPROPRIATE DIMENSIONS AND SCALE SET APPROPRIATE BLEEDS ON ALL SIDES CHECK IMAGE RESOLUTION CONVERT FONTS TO OUTLINES EMBED IMAGES / SAVE & PACKAGE YOUR FILE INCLUDE PDF PROOF Convert fonts to outlines Embed or package all linked images SUBMITTING ARTWORK. IMAGES Rasterized pixel-based images such as PSD, TIF or JPEGs should be high resolution ( dpi) at full size, 1:1 ratio. This includes images linked or embedded in InDesign or Illustrator files. Based on viewing distance, below are some basic guidelines for resolution when working with formats such as PSD, TIF and JPG files. 48 x 96 Graphics and larger Recommended resolution for your graphic at full size dimensions: Viewing distance of 1-4 feet dpi at full size Viewing distance of 5-9 feet dpi at full size Minimum resolution for your graphic at full size dimensions: Viewing distance of 1-4 feet dpi at full size Viewing distance of 5-9 feet dpi at full size Graphics smaller than 48 x 96 Viewing distance of 1-4 feet dpi at full size UPLOADING ARTWORK You will upload your booth graphics through the Exhibitor Resource Center (ERC). Below are the instructions on how to submit your graphics. 1. Download the graphic spec sheet or/and the artwork submission guidelines. 2. Review the sponsor booth graphics requirements document to ensure your artwork follows the AWS branding guidelines. 3. Upload your booth graphics within the "Booth Graphics" area within the ERC a. Click "Upload Booth Graphics b. Choose your artwork file(s) c. Click "Upload" 4. You will receive a proof via a link to T3 Central prior to your artwork moving into production. QUESTIONS? Questions regarding artwork may be ed to: Exhibitor Graphics exhibitorgraphics@t3expo.com Include event name, company name, booth number and contact information in all inquiries page 18

19 MATERIAL HANDLING Choosing Your Carrier Rate Classifications Additional Fees May be Applicable Overtime/Double Time Please carefully consider your carrier prior to booking your shipment(s) to and from the event. Various carriers are set up to operate on a certain schedule or with limited delivery procedures. Please be sure to review your carrier s policies. Some carriers will not deliver to a loading dock, some deliver without verification or signature of delivery. This may result in delays in delivery or additional fees. POV (Privately Owned Vehicle) - Material Handling charges will apply. If you are delivering your materials to show site in your own vehicle, there may Material Handling Charges applied. Please refer to the Union Regulations in this kit and plan accordingly. T3 has jurisdiction over the loading dock based on these regulations. Crated - Material that is skidded or in any type of shipping container that can be unloaded at the dock with no additional handling required. Uncrated - Material that is shipped loose or pad-wrapped, and/or unskidded machinery without proper lifting bars or hooks. The Advance Warehouse is not able to accept loose/unpackaged pieces. Shipping crates, fibers, cartons and pallets are ok. Small Package - A shipment of any number of pieces with a combined weight of 1-50 lbs that is received on the same day, from the same shipper and delivered by the same carrier at the same time. Late to Warehouse Fee: Shipments arriving after Wednesday, September 12, 2018 will be charged an additional 30%. Off Target Fee: If your event has a targeted move in, you must schedule your delivery within your target time. If your freight is received Off Target, there will be an additional fee of 30% of your Material Handling costs for that shipment. Shipments Returned to Warehouse: Shipments returned to the warehouse at close of the show will be charged an additional 30% per pound and must be picked up within 72 hours to avoid storage charges. Overtime is before 8:00 a.m. and after 4:30 p.m., Monday - Friday, and all day Saturday. Double Time is all day Sunday and observed Union holidays. Based upon the Material Handling rates quoted, a 30% surcharge per pound for each occurrence will apply if: Advance Shipments to T3 Expo Warehouse Advance Shipments will be received at the Advance Warehouse beginning on Monday, August 20, Shipments arriving prior to this date may be refused. Crated or Uncrated Shipment Weight x $1.35/lb. USD = $ Small Package Shipment - Total Shipment Weight 50 lbs or less Small Package Shipment x $60.00 USD ea. = $ Direct Shipments to Show Site Direct shipments will be received starting on Tuesday, September 18, 2018 at 8:00 am. Shipments that arrive prior to this date may be refused by the facility as T3 Expo will not have possession of the venue prior to this date and time. Crated or Uncrated Shipment Weight x $ 1.37/lb. USD = $ Small Package Shipment - Total Shipment Weight 50 lbs or less Small Package Shipment x $60.00 USD ea. = $ Outbound Shipping Shipments are received on overtime. Your advance shipment to the warehouse is received during straight time hours, but due to scheduling beyond T3 Expo s control, is moved into show site on overtime. Shipments are loaded out on overtime. A Material Handling Agreement MUST be filled out for any shipment leaving the expo hall. These forms can be picked up at the T3 Expo Service Desk. *All accounts must be settled prior to requesting this form. Once you have filled out the Material Handling Agreement and ALL of your booth materials are packed, labeled, and ready for shipping, please return the completed form to the T3 Expo Service Desk. DO NOT LEAVE THIS FORM IN YOUR BOOTH SPACE. Carrier check in: All carriers must be checked in no later than 8:00 p.m. on Thursday,. If prior arrangements have not been made, the official show carrier will be on site to coordinate or re-route shipments. UPS or Federal Express: To use these carriers, you MUST have their shipping labels for each piece and schedule your pick up. Without these, your freight will NOT be picked up by either. If there is a Business Center on the property, it is recommended that you bring your items there. Please note: there may be an additional fee from the facility for this service. MATERIAL HANDLING ESTIMATE Company Name: Contact Name: Address: Cell Phone #: Booth #: $ USD page 19

20 SHIPPING ADDRESSES Advance Shipments to T3 Expo Warehouse Address To: (exhibiting company name and booth #) For: Direct Shipments to Show Site Address To: (exhibiting company name and booth #) For: c/o c/o: ABF Freight T3 Expo 15 Strathearn Ave. Brampton, ON L6T 4P1, Canada c/o: T3 Expo 650 Dixon Rd Etobicoke, ON M9W 1J1, Canada Information Information Advance shipments will be accepted beginning on Monday, August 20, 2018 through Wednesday, September 12, 2018 between the hours of 8:00 am 2:30 pm. Direct shipments are accepted starting on Tuesday, September 18, 2018 beginning at 8:00 am and throughout published event hours. Any shipment after Wednesday, September 12, 2018 will be charged an additional 30% per pound. page 20

21 ADVANCE SHIPMENT To: Exhibitor Name These labels are provided for your convenience, please affix to each piece shipped to ensure proper delivery. c/o c/o: ABF Freight T3 Expo 15 Strathearn Ave. Brampton, ON L6T 4P1, Canada Event: AWS SUMMIT 2018 Booth #: Piece #: of: pieces ADVANCE SHIPMENT To: c/o c/o: Exhibitor Name ABF Freight T3 Expo 15 Strathearn Ave. Brampton, ON L6T 4P1, Canada Event: AWS SUMMIT 2018 Booth #: Piece #: of: pieces

22 DIRECT SHIPMENT To: Exhibitor Name These labels are provided for your convenience, please affix to each piece shipped to ensure proper delivery. c/o: T3 Expo 650 Dixon Rd Etobicoke, ON M9W 1J1, Canada Event: AWS SUMMIT 2018 Booth #: Piece #: of: pieces DIRECT SHIPMENT To: c/o: Exhibitor Name T3 Expo 650 Dixon Rd Etobicoke, ON M9W 1J1, Canada Event: AWS SUMMIT 2018 Booth #: Piece #: of: pieces

23 Introducing DON T HASSLE WITH MULTIPLE CARRIERS T3 EXPO WILL TAKE CARE OF YOUR SHIPPING NEEDS Do you have questions about shipping to and from an event? No time to shop rates with multiple carriers? T3 Shipping is a streamlined solution for your shipping needs. We know this industry forward and back, and we re committed to getting you the resources you need at the right time and for the best value. Meet your T3 Shipping Representative at the Service Desk. We ll provide you with your own onsite shipping staff, dedicated to overseeing that your outbound freight gets shipped where you need it to go, straight from the show floor. SHIPPING INFORMATION Booth #: Exhibiting Company Name: To Destination / Event: Address: City, State, Zip: CONTACT INFORMATION Contact Name: Cell Phone #: LEVEL OF SERVICE # of pieces # of labels Estimated weight of shipment: * * shipments will be re-weighed for accuracy Are there multiple destinations? Y / N If yes, how many? Ground 2nd Day Air Overnight Must arrive by date: Please check all that apply: Inside Delivery Liftgate Needed Convention Delivery FOR INTERNAL USE ONLY: Please fill out form and return it to the T3 Expo Service Desk 2017 T3 Expo, LLC. All rights reserved phone: ext.417 direct t3shipping@t3expo.com page 23

24 T3 EXPO INFORMATION & FORMS

25 ACCESSORIES Accessories A. Literature stand B. Wastebasket C. Brochure holder (velcro adhesive) D. 2 x 2 Shelving Unit - Black A. B. C. D. E. page 25

26 ACCESSORIES Furniture Order Deadline: August 31, 2018 Deadline to order furniture package. On-site furniture orders will not be available. Quantity Discount Price Standard Price Extended Price Literature stand x $ USD or $ USD = $ Wastebasket x $ USD or $ USD = $ Brochure holder (Velcro adhesive) x $ USD or $ USD = $ 2 x 2 Shelving Unit - Black x $ USD or $ USD = $ TAX 13%..... $ USD ESTIMATED TOTAL FURNITURE & ACCESSORIES... $ USD page 26

27 Custom Furnishings A. 30 Black Pro Cruiser Table B. Equino Barstool, Black C. Black Cube D. 24 w x 24 d x 42 h Black Powered Counter A. B. C. D. page 27

28 CUSTOM FURNISHINGS Furniture Order Deadline: August 31, 2018 Deadline to order furniture package. On-site furniture orders will not be available. Quantity Price Extended Price A. 30 Black Pro Cruiser Table x $ USD = $ B. Equino Barstool, Black x $ USD = $ C. Black Cube x $ USD = $ D. 24 w x 24 d x 42 h Black Powered Counter x $ USD = $ TAX 13%..... $ USD ESTIMATED TOTAL FURNITURE & ACCESSORIES... $ USD page 28

29 DISPLAY LABOR & FORKLIFT Important Information Straight Time: 8:00 a.m. to 4:30 p.m., Monday through Friday. Overtime: Before 8:00 a.m. and after 4:30 p.m., Monday through Friday, and all day Saturday. Display Labor (check applicable type) Labor T3 Supervised Labor Forklift and Operator Straight Time Overtime Doubletime $ USD $ USD $ USD $ USD $ USD $ USD $ USD $ USD $ USD Double Time: Sunday and observed Union holidays. Show site Labor orders: Add 30% to hourly rates. T3 Expo bills 1/2 hour minimum per laborer. Additional time is billed in 1/2 hour increments per laborer. Exhibitors ordering Forklift will be assigned a Forklift & Operator. Determination of crew size is at the discretion of T3 Expo Starting time is to be confirmed with T3 Expo. Only Labor ordered for 8:00 a.m. start time is guaranteed. All other start times will begin as soon as Labor is available. Exhibitor must check in at the T3 Expo Service Desk upon completion of all Labor work. Exhibitor must check in at the T3 Expo Service Desk when ready for Forklift Labor, and check out at the T3 Expo service desk upon completion of work. Exhibitors ordering forklift to assemble displays or for uncrating, unskidding, positioning and reskidding equipment or machinery will need to estimate their needs on this form. Requested Date & Time # of Laborers # Hours Hourly Rate Total Cost Installation x x = $ USD x x = $ USD Dismantle x x = $ USD x x = $ USD For forklift orders - Type of Work Being Performed Un-skid/re-skid equipment Place equipment Build booth structure Other: For Display Labor - Supervision of all Labor is required (check one): Exhibitor Supervision T3 Expo Supervision On site/after hours contact cell phone #: ( ) On site/after hours contact name: On site/after hours contact cell phone #: ( ) On site/after hours contact name: Size of Forklift required: 5,000 lb lift 10,000 lb lift 15,000 lb lift Heaviest piece weight Dimensions x x length width height The fee for T3 Supervision is 30% of the exhibitor s total Labor bill. In order to perform the Labor without exhibitor s representative present, T3 Expo must receive detailed set-up instructions (blueprints/floor plans, etc.) with this Labor order form. Exhibitor must also include outbound shipping instructions. S e t- U p I n s t r u c t i o n s A t t a c h e d Outbound Shipping Information Attached (for T3 Expo Supervised Dismantle only) Company Name: Contact Name: Address: Cell Phone #: Booth #: ESTIMATED TOTAL LABOR $ USD page 29

30 ANCILLARY SERVICES Exhibitor must sign up for Accessible Storage at the T3 Service Desk at show site. Accessible Storage is for items such as giveaways or literature that needs to be replenished. ½ hour minimum Labor charge to bring items to storage and ½ hour minimum charge each time retrieved. Actual hours will be included in final billing. NOTE: If you are already paying for advance or direct Material Handling, there is no additional charge for Empty Storage. If you are hand carrying your freight and require storage, Empty Storage fees will apply. Empty Storage fees are for the duration of the event. Accessible Storage Based upon square footage required for storage. Up to 25 sq. ft $ USD per day 26 to 50 sq. ft $ USD per day 51 to 100 sq. ft $ USD per day 101 to 150 sq. ft $ USD per day 151 to 200 sq. ft $ USD per day *One half hour of Labor will be charged to bring items to storage and one half hour for each time items are retrieved from or brought into storage. Access Storage Labor (1/2 minimum charge per access) Labor Straight Time Subtotal = $ USD Overtime Doubletime $ USD $ USD $ USD Empty Storage Cardboard Box Fiber Case $ USD each $ USD each Subtotal = $ USD Company Name: Contact Name: Address: Cell Phone #: Booth #: ESTIMATED TOTAL SERVICES $ USD page 30

31 PAYMENT INFORMATION Important Information If paying by check, money order or wire, we need a Credit Card as well to place your orders. Credit Card will be charged for items ordered if intended method of payment is not received at least two weeks prior to the first move in day of the event. * Wire fees: Domestic $15.00 USD International $35.00 USD Services Ordered Material Handling Accessories Labor Ancillary Services Furniture Package Custom Furnishings Please Note: There is a 50% cancellation fee for any items cancelled after delivery to the booth. Total = $ USD = $ USD = $ USD = $ USD = $ USD = $ USD Total: $ USD *Wire details will be sent to the contact address upon receipt of this form. Exhibitor Profile Company Name: Booth #: Street Address: City: State: Zip: Country: Contact Name: Address: Credit Cards T3 Expo Accepts: Visa Master Card American Express We will use this authorization to charge your credit card for any additional subsequent orders placed by you or your representative for services rendered to your company for this event. Cell Phone: Fax: ( ) ( ) Method of Payment Please make check payable to T3 Expo Mail to: T3 Expo 8 Lakeville Business Park Lakeville, MA Credit Card Information Exhibiting Company: Cardholder Name: Account Number: Signature: Cardholder Billing Address: Booth # Address: Card Type: CCID# Company Check (Checks must be in U.S. Funds) Money Order Wire Transfer * Credit Card Expiration Date: City/State/Zip: page 31

32 THIRD PARTY AUTHORIZATION Discount Price Deadline: Order and payment due by Friday, August 31, 2018 Important Information We understand and agree that we the exhibiting company are ultimately responsible for payment of charges and agree by submitting this form or ordering materials or services from T3 Expo, to be bound by all terms and conditions as described in the Terms & Conditions section of this service manual. In the event that the named Third Party does not discharge payment of the invoice prior to the last day of the show charges will revert back to the exhibiting company. All invoices are due and payable upon receipt by either party. The items checked below are to be invoiced to the Third Party. Exhibiting Company Authorization of Third Party Billing Exhibitor Name: Date: Exhibitor Signature: Exhibiting Company Information Exhibiting Company Name: Booth Number: Exhibiting Company Address: City/State/Zip: Cell Phone: Fax: Third Party is covering the following charges for Exhibitor: Material Handling Furniture & Accessories Labor Forklift Ancillary Services Signage Contact s Address: Third Party Company Information Third Party Company Name: Third Party Billing Address: City/State/Zip: Phone: Contact Name: Fax: Contact s Address: Third Party Credit Card Authorization Cardholder Name: CCID#: Account Number: Card Type: Expiration Date: Authorized Signature: Cardholder Billing Address: Please Note: There is a 50% cancellation fee for any items cancelled after delivery to the booth. City/State/Zip: page 32

33 TERMS & CONDITIONS The Terms and Conditions set forth below are part of the contractual agreement between T3 Expo, LLC. and you the EXHIBITOR. Exhibitor agrees to and accepts the terms and conditions of this contract when any of the following conditions are met: THE MATERIAL HANDLING AGREEMENT IS SIGNED; OR THE EXHIBITOR S MATERIALS ARE DELIVERED BY A CARRIER TO T3 EXPO S WAREHOUSE OR TO A SHOW/EXPOSITION SITE FOR WHICH T3 EXPO IS THE OFFICIAL SHOW CONTRACTOR, OR A SUBCONTRACTOR FOR THE OFFICIAL SHOW CONTRACTOR; OR AN ORDER FOR LABOR AND/OR RENTAL EQUIPMENT IS PLACED BY EXHIBITOR WITH T3 EXPO, LLC. 1. DEFINITIONS. For purposes of this contract, T3 means T3 Expo, LLC. and their employees, agents, directors and assigns, affiliated companies, related entities including but not limited to any subcontractors T3 may appoint. The term EXHIBITOR means the Exhibitor, its employees, agents, representatives, and any Exhibitor Appointed Contractor (EAC). 2. PACKAGING AND CRATES. T3 shall not be responsible for damage to loose/uncrated materials, pad wrapped or shrink-wrapped materials, glass breakage, concealed damage, carpets in bags or poly, or materials improperly packed. In addition T3 shall not be responsible for crates and packaging which are unsuitable for handling, in poor condition, or having prior damage. Crates and packaging should be of a design to adequately protect contents for handling by forklift and similar means. 3. EMPTY CONTAINERS. Empty container labels will be available at the show site service desk. Affixing labels to the containers is the sole responsibility of EXHIBITOR or his/her representative. All previous labels must be removed or obliterated. T3 assumes no responsibility for: Error in the above procedures Removal of containers with old empty labels & without T3 labels Improper information on Empty labels T3 WILL NOT BE LIABLE FOR LOSS OR DAMAGE TO CRATES AND CONTAINERS OR THEIR CONTENTS WHILE SAID ITEMS ARE IN EMPTY CONTAINER STORAGE. 4. INBOUND SHIPMENTS. Consistent with trade show industry practices, there may be a lapse of time between the delivery of shipment(s) to the booth and the arrival of EXHIBITOR or his representative. During such time the materials will be left unattended. T3 WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS, DAMAGE, THEFT, OR DISAPPEARANCE OF EXHIBITOR S MATERIALS AFTER SAME HAVE BEEN DELIVERED TO EXHIBITOR S BOOTH AT THE SHOW SITE. T3 recommends hiring security services from Facility or Show Management. 5. OUTBOUND SHIPMENTS. Consistent with trade show industry practices there may be a lapse of time between the completion of packing and the actual pickup of materials from the booths for loading onto a carrier. During such time the materials will be left unattended. T3 WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS, DAMAGE, THEFT OR DISAPPEARANCE OF EXHIBITOR S MATERIALS BEFORE SAME HAVE BEEN PICKED UP FOR RELOADING AT THE CONCLUSION OF THE EVENT. T3 highly recommends hiring security services from Facility or Show Management. All Material Handling Agreements submitted to T3 by EXHIBITOR will be checked at the time of pickup from the booth and corrections will be made where discrepancies exist between the quantities of items on any Agreement submitted to T3 and the actual count of such items in the booth at the time of pickup. 6. DELIVERY TO THE CARRIER FOR RELOADING. T3 WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS, DAMAGE, THEFT, OR DISAPPEARANCE OF EXHIBITOR S MATERIALS AFTER SAME HAVE BEEN DELIVERED TO EXHIBITOR S APPOINTED CARRIER, SHIPPER, OR AGENT FOR TRANSPORTATION AFTER THE EVENT, INCLUDING A T3 DESIGNATED CARRIER IN ACCORDANCE WITH SECTION 7 BELOW. T3 loads the materials onto the carrier under directions from the carrier or driver of that same carrier. Any reloading into the carrier will be understood to be under the exclusive supervision and control of the carrier or driver of that carrier. T3 ASSUMES NO RESPONSIBILITY FOR LOSS, DAMAGE, THEFT OR DISAPPEARANCE OF EXHIBITOR S MATERIALS THAT ARISE OUT OF IMPROPERLY LOADED MATERIALS. 7. DESIGNATED CARRIERS. In order to expedite removal of materials from the show site, T3 shall have the authority to change designated carriers if the carrier designated by the EXHIBITOR does not pick up the shipment(s) in time. Where no disposition is made by EXHIBITOR, materials may be taken to a warehouse to await EXHIBITORS shipping instructions and EXHIBITOR agrees to be responsible for charges relating to such rerouting and handling. IN NO EVENT SHALL T3 BE RESPONSIBLE OR LIABLE FOR ANY LOSS RESULTING FROM SUCH REROUTING DESIGNATION. EXHIBITOR hereby understands and agrees that the carrier s terms and conditions apply to their shipment once the materials have been accepted by said carrier. It is the responsibility of the EXHIBITOR to familiarize himself/herself with these Terms and Conditions T3 WILL NOT BE RESPONSIBLE OR LIABLE FOR FAILURE TO PROVIDE THESE CARRIER TERMS AND CONDITIONS TO THE EXHIBITOR. 8. T3 S RESPONSIBILITIES. T3 shall be responsible only for those services which it directly provides. T3 assumes no responsibility for any persons, parties, or other contracting firms not under T3 s direct supervision and control. T3 shall not be responsible for loss, delay or damage due to strike lockouts, work stoppages, natural elements, vandalism, civil disturbances, power failure, explosion, acts of terrorism or war, other causes beyond T3 s reasonable control nor for ordinary wear & tear in the handling of materials. page 33

34 TERMS & CONDITIONS (CONTINUED) 9. INSURANCE. It is understood that T3 is not an insurer. Any insurance shall be obtained by EXHIBITOR in amounts and for perils determined by EXHIBITOR. EXHIBITOR agrees to provide T3 with a release and waiver of subrogation to the extent of any insurance settlement received. 10. CLAIM(S) FOR LOSS. EXHIBITOR agrees that any and all claims for loss or damage must be submitted to T3 immediately at the show site and in any case not later than thirty (30) business days after the conclusion of the show or exposition. (For purposes of claim reporting, the conclusion of the show shall be construed as the time when EXHIBITOR S materials are delivered to the carrier for transportation from the show site or from T3 s warehouse.) All claims reported after thirty (30) business days will be rejected. In no event shall a suit or action be brought against T3 more than one year after the date of loss or damage occurred. a. PAYMENT FOR SERVICES MAY NOT BE WITHHELD. In the event of any dispute between the EXHIBITOR and T3 relative to any loss, damage, or claim, such EXHIBITOR shall not be entitled to and shall not withhold payment, or any partial payment, due to T3 for its services, as an offset against the amount of any alleged loss or damage. Any claims against T3 shall be considered a separate transaction, and shall be resolved on its own merits. b. MAXIMUM RECOVERY. THE DECLARED VALUE DOES NOT APPLY TO THE SERVICES PROVIDED BY T3 if found liable for any loss. T3 s sole and exclusive MAXIMUM liability for loss or damage to EXHIBITOR S materials and EXHIBITOR S sole and exclusive remedy is limited to repair or replacement with like kind and quality, subject to a dollar amount limited equal to the amount paid by EXHIBITOR to T3 for Material Handling services during the show or exposition under this contract. c. BREACH OF CONTRACT AND/OR NEGLIGENCE. T3 s liability shall be limited to any loss or damage which results solely from T3 s NEGLIGENCE in the actual physical handling of the items comprising EXHIBITOR S shipment(s) OR which results from BREACH OF THIS CONTRACT and not for any other type of loss or damage. In no event shall T3 be liable to the EXHIBITOR or to any other party for special, collateral, exemplary, indirect, incidental, or consequential damages, whether such damages occur either prior to, subsequent to, or are alleged as a result of tortuous conduct, failure of the equipment or services of T3 or breach of any of the provisions of this agreement regardless of the form of action, whether in contract or in tort, including strict liability and negligence, even if T3 has been advised or has notice of the possibility of such damages or for any damages caused by EXHIBITOR S failure to perform EXHIBITOR s responsibilities. Such excluded damages include but are not limited to: loss of profits, loss of use or interruption of business, or other consequential or indirect economic loss(s). ITS CONFLICT OF LAWS AND RULES. EXCLUSIVE VENUE FOR ALL DISPUTES ARISING OUT OF OR RELATING TO THIS CONTRACT SHALL RESIDE IN A COURT OF COMPETENT JURISDICTION IN PLYMOUTH COUNTY, MASSACHUSETTS. 12. INDEMNIFICATION. EXHIBITOR agrees to indemnify, forever hold harmless and defend T3 and their employees, directors, officers and agents from and against any and all demands, claims, causes of action, fines, penalties, damages (including consequential), liabilities, judgments and expenses (including but not limited to reasonable attorneys fees and investigation costs) on account of personal injury or death, damage to or loss of property or profits arising out of or contributed to, by any of the following: EXHIBITOR S negligent supervision of any labor secured through T3 or the negligent supervision of such labor by any of EXHIBITORS employees, agents, representatives, customers, invitees and/or any Exhibitor Appointed Contractor (EAC). EXHIBITOR S negligence, willful misconduct, or deliberate act, or the negligence, willful misconduct, or deliberate act of EXHIBITOR S employees, agents, representatives, customers, invitees, and/or any Exhibitor Appointed Contractor (EAC) at the show or exposition to which this contract relates, including but not limited to the misuse, improper use, unauthorized alteration, or negligent handling of T3 s equipment. EXHIBITOR S violation of Federal State, County or Local ordinances. EXHIBITOR S violation of Show Regulations and/or Rules as published and set forth by Facility and/or Show Management. 13.WAIVER AND RELEASE. EXHIBITOR, as a material part of the consideration to T3 for services, waives and releases all claims against T3 with respect to all matters for which T3 disclaimed liability pursuant to the provisions of this Agreement. 14. MISCELLANEOUS. EXHIBITOR, as a material part of the consideration to T3 for material handling services, waives and releases all claims against T3, its employees, agents, directors and officers with respect to all matters for which T3 has disclaimed liability pursuant to the provisions of this contract. The EXHIBITOR acknowledges that he or she has read this agreement, understands it and agrees to be bound by its terms, and further agrees that it is the complete and exclusive agreement between the parties. The invalidity or unenforceability of any provision hereof shall not affect, modify, or impair the validity and enforceability of all other provisions herein. 11. JURISDICTION. THIS CONTRACT SHALL BE CONSTRUED UNDER THE LAWS OF THE STATE OF MASSACHUSETTS WITHOUT GIVING EFFECT TO page 34

35 LABOR GUIDELINES Booth Labor, Freight and Rigging Carpenters handle freight, lay carpet, install booth, and perform all decorator and rigging work. Riggers must hang overhead signs or any signs that require a forklift. Any signs that are hung on the booth, can be handled by the EAC. Electrical Electricians handle the electrical work, plumbers the plumbing work, and stagehands handle in booth staging. Everything electrical, is done by electricians. Hours Regular time in Toronto is from 8:00 am - 4:00 pm M-F, except holidays. Overtime hours are M-F between 4:00 pm and 1:00 am and Saturday & Sunday from 8:00 am - 4:00 pm. Double time hours are M-F between 1:00 am and 8:00 am, Saturday and Sundy between 4:00 pm - 7:59 am. page 35

36 Amazon Web Services Summit 2018 SHOWTECH POWER & LIGHTING is proud to be the exclusive supplier of rental lighting, temporary electrical, sign/banner hanging and mechanical services at the Toronto Congress Centre. SHOWTECH looks forward to working with you and hopes that your show experience is a success. SERVICES WE OFFER: For your convenience, SHOWTECH POWER & LIGHTING is pleased to offer the following services: Rental Lighting Temporary Electrical Services Sign & Banner Hanging (as per Show Management s Rules & Regulations) Mechanical Services (such as compressed air, water lines, drains, etc.) PRICING: Advanced Pricing: To take advantage of our Advanced Price, all completed forms and full payment must be received on or before August 30, 2018 Regular Pricing: Regular Prices will be charged after the Advanced Price deadline has passed and up until September 13, 2018.The date range for placing orders at the Regular Price is August 31 - September 13, 2018 On Site Pricing: All orders received beginning on September 14, 2018 through the completion of the event, will be subject to On Site Pricing. PAYMENT: SHOWTECH POWER & LIGHTING accepts payment by VISA, MasterCard and American Express. Cheques will be accepted if received by the Advanced Price deadline. Please note that all exhibitors are responsible for payment of the applicable sales tax for the event in which they are participating. ONLINE ORDERING: Please visit choose the Online Ordering tab and follow the on-screen instructions. Please note that not all shows are available for online ordering. If your search for an upcoming show does not produce any results, please complete the attached order forms and return them to the address or fax number listed at the bottom of the forms. If you need assistance or require additional information, please contact one of our Customer Service Representatives at McLAUGHLIN RD., MISSISSAUGA, ON L5R 3K5 PHONE: FAX: TOLL-FREE: SITE OFFICE: page 36

37 IMPORTANT FACTS FOR EXHIBITORS Electrical & Mechanical Services ELECTRICAL 1. The Toronto Congress Centre voltages are 600/120/208 volts 3 phase. Please check with your technical coordinator to see if your machines are compatible with these voltages. If so, you will save on costs. 2. All other voltages are available from SHOWTECH with the use of a transformer. Transformers must be placed within your booth space so please allow for the transformer when you do your space plan/layout. Approximate size can be provided by SHOWTECH (see below for contact info). 3. Transformers will be required on 208 volt connections greater than 30 amps volt connections do not require a transformer. 5. The Toronto Congress Centre does not have floor ports. 6. Power will be distributed by SHOWTECH from exterior walls, columns (in some buildings) and cable drops from the ceiling. 7. If you have an Island booth, please indicate a main power drop location on SHOWTECH s Booth Layout Form and submit the form with your Electrical & Lighting Order Form. We will distribute under carpet outlets from that location. Ontario s Electrical Safety Authority (ESA) requires that all machinery that will be displayed and/or powered up during an event must be approved by the ESA before show opening. Exhibitors are responsible to obtain Permission to Show/Energize from the ESA directly. SHOWTECH cannot apply or be responsible for this permission. To obtain the ESA Permission to Show- Energize Application, go to to apply for permission/approval from the ESA. Apply as soon as possible to avoid onsite complications. MECHANICAL 8. Compressed air pressure is approximately 110 PSI and available anywhere in the facility by ordering from SHOWTECH. Please use the SHOWTECH s Mechanical Order Form to order this service. 9. The Toronto Congress Centre does not have floor ports. 10. Air lines are distributed by SHOWTECH from exterior walls, dropped from the ceiling or from columns (in some buildings). 11. Only ½ air lines can be run under carpet in booths. 12. If you are in an island booth, please indicate a main air drop location on SHOWTECH s Booth Layout Form and submit with your Mechanical Order Form. SHOWTECH will distribute any under carpet requirements from that location. 13. Water pressure is approximately 50 PSI and available anywhere in the facility by ordering from SHOWTECH s Mechanical Order Form. 14. If you require hot water for your booth, an electric hot water tank will need to be installed by SHOWTECH within your booth space. Please plan accordingly and notify us in the Special Requirements space on the bottom of the SHOWTECH Mechanical Order Form or call for assistance ( ). 15. Natural gas is available in various locations within the facility. Please check with SHOWTECH ( ) or Show Management, as soon as possible, if you require Natural Gas. 16. Sanitary floor drains are located in various locations within the facility. Please check with SHOWTECH ( ) or Show Management, as soon as possible, if you require a drain connection. SHOWTECH POWER & LIGHTING contact information: page 37

38 RENTAL LIGHTING OPTIONS 5675 McLAUGHLIN RD., MISSISSAUGA, ON L5R 3K5 P: F: TOLL-FREE: SITE OFFICE: SHOWTECH is pleased to offer the rental lighting options listed below. Adding additional lighting to your booth creates a dramatic visual impact when done right! CEILING MOUNTED FIXTURES LED WHITE LIGHT (LLEDOH) *NEW* Energy efficient Pure white light Equivalent light output to our Source 4 Par Fixture Covers approximately a 12 x 10 area Mounting height dependent on ceiling height of the facility SOURCE 4 PAR FIXTURE (L575S4) Clean, bright and efficient Equivalent light output to a 1000 watt quartz floodlight Mounting height dependent on ceiling height of the facility SYSTEM & BOOTH LIGHTING (HARD WALL REQUIRED) 24 WATT LED BLACK ARM FIXTURE (LLEDA) Equivalent light output to a 200 watt quartz arm light Pure white ideal for highlighting clothing, jewelry, art, graphics and more Attaches to a hard wall SYSTEM & BOOTH LIGHTING (FASCIA OR HARD WALL REQUIRED) 3 TRACK COMPLETE WITH 3 24 WATT LED FIXTURES (LT3150) Equivalent light output to a 450 watt quartz floodlight Ideal for fascia lighting Clean and attractive lighting system Pure white light, excellent way to accent any product Attaches to a fascia or hard wall FLOOR LIGHTING 2 24 WATT LED FIXTURES ON AN 8 TELESCOPIC STAND (L2150) Equivalent light output to a 400 watt halogen bulb Pure white light with clean lines. Excellent way to highlight a focal point in your booth Lamps are mounted on a sturdy cross bar with a 140 degree tilt For optimum lighting, fixture is placed in the front corner of booth Covers approximately an 8 x 8 area SEE LAST PAGE FOR TERMS & CONDITIONS ECRA/ESA LIC , REV 2016 page 38

39 ELECTRICAL OPTIONS 5675 McLAUGHLIN RD., MISSISSAUGA, ON L5R 3K5 P: F: TOLL-FREE: SITE OFFICE: HELPFUL HINTS Borrowing power from an adjoining booth is NOT permitted. Sharing your neighbour s power may overload the circuit. All equipment must be approved for use by a recognized certification agency (i.e. CSA, ULC). Approval markings can be found on the rating nameplate located on the back or bottom of the equipment. Check the equipment rating nameplate on the bottom or back of your equipment to determine your total electrical needs. Order 24-hour outlets if you require your power to remain energized overnight (i.e. for refrigerators, freezers, fish tanks, etc). All equipment must have a 3-wire grounded cord, minimum of #14 gauge wire. A Ground Fault Circuit Interrupter (GFI) must protect all 120 volt electrical equipment/devices within 6 feet of a water/liquid source WATT, 12 AMP, 120 VOLT DUPLEX OUTLET (E1500) Standard office/home outlet with 2 plugs 24 HOUR, 1500 WATT, 12 AMP, 120 VOLT DUPLEX OUTLET (E150024) Standard office/home outlet with 2 plugs For equipment requiring continuous power 120 VOLT ELECTRICAL OUTLETS POWER SUPPLIED AT BACK-OF-BOOTH 1800 WATT, 15 AMP, 120 VOLT OUTLET (E15A) Standard office/home outlet with 1 plug 2400 WATT, 20 AMP, 120 VOLT OUTLET (E20A) Standard office/home outlet with 1 plug SPECIAL UNDERCARPET PLACEMENT (BOOTH LAYOUT IS REQUIRED) SHOWTECH will place power cords under the carpet to locations specified on your booth layout form. If a layout is not provided, SHOWTECH will place the outlet(s) at our discretion WATT, 12 AMP, 120 VOLT DUPLEX OUTLET (E1500U) Standard office/home outlet with 2 plugs 24 HOUR, 1500 WATT, 12 AMP, 120 VOLT DUPLEX OUTLET (E150024U) Standard office/home outlet with 2 plugs For equipment requiring continuous power 1800 WATT, 15 AMP, 120 VOLT OUTLET (E15AU) Standard office/home outlet with 1 plug SPECIAL OVERHEAD PLACEMENT (BOOTH LAYOUT IS REQUIRED) If power is required for a tower, signage suspended from the ceiling, etc. SHOWTECH will drop the power cord(s) from the ceiling to the location(s) specified on your booth layout form WATT, 12 AMP, 120 VOLT DUPLEX OUTLET (E1500V) Standard office/home outlet with 2 plugs 24 HOUR, 1500 WATT, 12 AMP, 120 VOLT DUPLEX OUTLET (E150024V) Standard office/home outlet with 2 plugs For equipment requiring continuous power 15FT EXTENSION CORD (E15) Can only be provided if an outlet has also been ordered POWER ACCESSORIES 208 VOLT ELECTRICAL SERVICES 1800 WATT, 15 AMP, 120 VOLT OUTLET (E15AV) Standard office/home outlet with 1 plug See the attached Electrical & Lighting Order Form for standard 208 volt electrical services up to 60 amps. Other voltages and amps are available upon request. The ratings placed on equipment will indicate voltage, amps/watts/hp/kw and phasing. CONTACT SHOWTECH 3 WEEKS PRIOR TO THE MOVE-IN DATE FOR QUOTATIONS. SEE LAST PAGE FOR TERMS & CONDITIONS ECRA/ESA LIC , REV 2016 page 39

40 ELECTRICAL & LIGHTING ORDER FORM Booth #: 5675 McLAUGHLIN ROAD MISSISSAUGA, ON L5R 3K5 P: F: TOLL-FREE: CONGRESS CENTRE SITE OFFICE: Amazon Web Services Summit ADVANCED PRICE UNTIL: August 30, 2018 REGULAR PRICE: August 31 - September 13, 2018 ALL ORDERS RECEIVED BEGINNING ON SEPTEMBER 14, 2018 THROUGH THE COMPLETION OF THE EVENT, WILL BE CHARGED 10% ADDITIONAL TO THE REGULAR PRICE. EXHIBITOR INFORMATION BOOTH #: COMPANY: CONTACT NAME: ADDRESS: CITY: PROV/STATE: CODE: PHONE: FAX: QTY 120 VOLT ELECTRICAL OUTLETS RENTAL LIGHTING DESCRIPTION ADVANCED PRICE REGULAR PRICE POWER SUPPLIED AT BACK-OF-BOOTH (NO BOOTH LAYOUT REQUIRED) 1500 watt, 12 amp, 120 volt duplex outlet (E1500) AMOUNT QTY DESCRIPTION ADVANCED PRICE CEILING MOUNTED FIXTURES REGULAR PRICE $ $ LED White Light (LLEDOH) *NEW* $ $ watt, 15 amp, 120 volt outlet (E15A) $ $ Source 4 Par Fixture (L575S4) $ $ hour, 1500 watt, 12 amp, 120 volt duplex outlet (E150024) 2400 watt, 20 amp, 120 volt outlet (E20A) $ $ $ $ SYSTEM & BOOTH LIGHTING (HARD WALL REQUIRED) 24 watt LED black arm light fixture (LLEDA) $ $ AMOUNT SPECIAL UNDERCARPET PLACEMENT (BOOTH LAYOUT IS REQUIRED) SYSTEM & BOOTH LIGHTING (FASCIA OR HARD WALL REQUIRED) 1500 watt, 12 amp, 120 volt duplex outlet (E1500U) 1800 watt, 15 amp, 120 volt outlet (E15AU) 24 hour, 1500 watt, 12 amp, 120 volt duplex outlet (E150024U) $ $ ft track complete with 3 24 watt LED fixtures (LT3150) $ $ FLOOR LIGHTING $ $ SPECIAL OVERHEAD PLACEMENT (BOOTH LAYOUT IS REQUIRED) 1500 watt, 12 amp, 120 volt duplex outlet (E1500V) 1800 watt, 15 amp, 120 volt outlet (E15AV) 24 hour, 1500 watt, 12 amp, 120 volt duplex outlet (E150024V) POWER ACCESSORIES 2 24 watt LED fixtures on an 8ft telescopic stand (L2150) $ $ $ $ $ $ SPECIAL REQUIREMENTS (ELECTRICAL AND/OR LIGHTING) $ $ QTY DESCRIPTION QUOTE AMOUNT $ $ ft. extension cord (E15) $24.00 $ VOLT ELECTRICAL SERVICES (OTHER CONNECTIONS AVAILABLE UPON REQUEST) 208 volt, 1 phase, 15 amp (CS208115) $ $ SUB-TOTAL 208 volt, 1 phase, 20 amp (CS208120) $ $ % HST APPLICABLE ON ALL ITEMS 208 volt, 1 phase, 30 amp (CS208130) $ $ TOTAL AMOUNT PAYABLE CDN. FUNDS 208 volt, 3 phase, 30 amp (CS208330) $ $ HST #: RT volt, 3 phase, 60 amp (CS208360) $ $ PAYMENT DETAILS VISA MasterCard Amex Cheque (payable to SHOWTECH) CARDHOLDER NAME: CARDHOLDER SIGNATURE: I AUTHORIZE CHARGING ANY UNPAID BALANCE TO MY CREDIT CARD. EXPIRY DATE: / CODE: PAYMENT INFORMATION: This is your official receipt/invoice. Orders will only be accepted if paid in full. Incomplete orders cannot be processed. Company cheques will only be accepted by the Advanced Price deadline date. SHOWTECH reserves the right to adjust orders not calculated accurately or received after the Advanced Price deadline date. Bank transfers please request the Electronic Funds/Wire Transfer Form. Bank fees will be charged for this service. ONLINE ORDERS: PLEASE VISIT CHOOSE THE ONLINE ORDERING TAB AND FOLLOW THE ON-SCREEN INSTRUCTIONS. /FAXED ORDERS: PLEASE RETURN COMPLETED FORMS TO info@showtech.ca or SEE LAST PAGE FOR TERMS & CONDITIONS ECRA/ESA LIC , REV 2017 page 40

41 5675 McLAUGHLIN ROAD MISSISSAUGA, ON L5R 3K5 P: F: TOLL-FREE: CONGRESS CENTRE SITE OFFICE: SIGN & BANNER HANGING ORDER FORM Booth #: Amazon Web Services Summit ADVANCED PRICE UNTIL: August 30, 2018 REGULAR PRICE: August 31 - September 13, 2018 ALL ORDERS RECEIVED BEGINNING ON SEPTEMBER 14, 2018 THROUGH THE COMPLETION OF THE EVENT, WILL BE CHARGED 10% ADDITIONAL TO THE REGULAR PRICE. EXHIBITOR INFORMATION BOOTH #: COMPANY: CONTACT NAME: ADDRESS: CITY: PROV/STATE: CODE: PHONE: FAX: SIGN INFORMATION TO RECEIVE A QUOTATION PLEASE COMPLETE THIS SECTION AND FAX TO FOR ASSISTANCE CONTACT OUR SITE OFFICE Please check your Exhibitor s Manual for any Show Restrictions and obtain necessary approvals from Show Management PRIOR to requesting a quotation. All signs must be hung by SHOWTECH prior to aisle carpet placement. Large/heavy signs must be installed prior to booth set-up. IT IS THE EXHIBITOR S RESPONSIBILITY TO ASSEMBLE SIGNS PRIOR TO BEING HUNG BY SHOWTECH. NOTE: Upon show closing, Exhibitors must remain in their booths until signage can be removed by SHOWTECH and collected by the Exhibitor. SHOWTECH is not responsible for loss or storage of signage at show completion. Quantity: Vertical: Horizontal: Weight: lbs. OVERHEAD VIEW OF SIGN/BANNER LOCATION Back of Booth Front of Booth (please specify ft. or in.) (please specify ft. or in.) PLEASE COMPLETE THE FOLLOWING SECTION: 1. Shape of sign: (Example Banner, 3D square, 3D triangle, 3D circle) 2. Height from floor to bottom of sign: 3. Material of sign: 4. Is power required?: Amps/Volts: 5. Has this sign be hung before at TCC?: 6. If yes, which show?: QUOTATION ESTIMATE $ $ $ Sign Estimate +13% HST Power cost for sign +13% HST Total Estimate based on information above QUOTE PREPARED BY CUSTOMER SIGNATURE PLEASE PROVIDE PAYMENT DETAILS TO CONFIRM ACCEPTANCE OF QUOTE VISA MasterCard Amex Cheque (payable to SHOWTECH) CARDHOLDER NAME: CARDHOLDER SIGNATURE: I AUTHORIZE CHARGING ANY UNPAID BALANCE TO MY CREDIT CARD. EXPIRY DATE: / CODE: PAYMENT INFORMATION: This is your official receipt/invoice. Orders will only be accepted if paid in full. Incomplete orders cannot be processed. Company cheques will only be accepted by the Advanced Price deadline date. SHOWTECH reserves the right to adjust orders not calculated accurately or received after the Advanced Price deadline date. Bank transfers please request the Electronic Funds/Wire Transfer Form. Bank fees will be charged for this service. ONLINE ORDERS: PLEASE VISIT CHOOSE THE ONLINE ORDERING TAB AND FOLLOW THE ON-SCREEN INSTRUCTIONS. /FAXED ORDERS: PLEASE RETURN COMPLETED FORMS TO info@showtech.ca or SEE LAST PAGE FOR TERMS & CONDITIONS ECRA/ESA LIC , REV 2016 page 41

42 BOOTH LAYOUT FORM 5675 McLAUGHLIN RD., MISSISSAUGA, ON L5R 3K5 P: F: TOLL-FREE: SITE OFFICE: SHOW: Amazon Web Services Summit 2018 DATES: FACILITY NAME: Toronto Congress Centre EXHIBITOR INFORMATION INSTRUCTIONS FOR USE BOOTH #: COMPANY: ADDRESS: CITY: PROV/STATE: CODE: PHONE: FAX: CONTACT NAME: Use the grid below to indicate placement of SHOWTECH services. Circle the correct booth type INLINE PENINSULA ISLAND Indicate the dimensions of your booth (10x10 1 square = 1 foot, 20x20 1 square = 2 feet, etc) Use bold lines to indicate the outline of your booth Fill-in the orientation of your booth using surrounding booth numbers and/or event landmarks (e.g. Entrance, Exit, Stage, Aisle Number, etc) For overhead and/or undercarpet outlets: Draw an O for overhead placement or a U for undercarpet placement. For Source 4 Par fixtures: Draw arrows to indicate the light direction. Sign/Banner Hanging: Draw a line to indicate sign placement. This form is ONLY required when ordering services to be placed undercarpet and/or overhead. It is not necessary to indicate back-ofbooth services on this form. SHOWTECH must receive a booth layout, along with your completed order form, to ensure proper placement of undercarpet and/or overhead services in your booth. BACK OF BOOTH Adjacent Booth or Aisle Number: Adjacent Booth or Aisle Number: Adjacent Booth or Aisle Number: FRONT OF BOOTH Adjacent Booth or Aisle Number: All orders are governed by the SHOWTECH POWER & LIGHTING Payment Policy and Terms/Conditions of Contract as specified on order form or website. page 42

43 SHOWTECH POWER & LIGHTING TERMS & CONDITIONS GENERAL: 1. The Centre and/or its agents reserve the right to inspect any and all equipment and materials which an exhibitor may wish to have connected to the Centre s power sources and/or may wish to use while in the building. 2. Only an authorized SHOWTECH tradesperson is permitted to make a connection to any of the Centre s electrical or mechanical sources. 3. No electrical/mechanical equipment shall be restarted after failure until a SHOWTECH tradesperson has found and corrected the cause of the malfunction. 4. All material and equipment supplied by SHOWTECH shall remain the property of the Company. The exhibitor shall be held responsible for loss of such materials as are associated with his/her booth, and shall compensate SHOWTECH in the event of loss or damage. 5. Customer Account information will not be disclosed to third parties. SERVICE ORDER REQUEST AND PAYMENT: 6. Order forms must be received with full payment by the Advanced Price deadline date to qualify for the Advanced Price. 7. SHOWTECH conducts an installation audit of power supplied to all exhibits. Exhibitors using power not ordered on our order form will be required to pay On Site Pricing for electrical service to continue. Exhibitors exceeding power consumption ordered will be required to pay for additional consumption. Power may be disconnected pending receipt of full payment. A reconnection fee of $40.00 will be required. 8. Failure to provide all the necessary information requested on our order forms may result in a delay of service installation. 9. Out of country payments may be made by credit card, money order or bank transfer (there is an additional charge for this service). 10. Orders that do not include payment will be regarded as incomplete and will not be processed. Purchase orders are not considered payment. 11. On site orders MUST be paid by valid credit card or cash. Cheques will only be accepted if accompanied by a valid credit card number and signature. 12. Additional and/or special electrical/mechanical services are available on request and shall be supplied at an hourly rate charged for labour plus the cost of material used. Rates quoted by SHOWTECH are in Canadian funds and include installation, service while in use, and removal. 13. REFUNDS/CANCELLATIONS: a. If services have already been provided at the time of cancellation, original charges will apply. b. No refunds on unused outlets or lights installed as ordered. c. Refunds will not be considered unless the Exhibitor has notified a SHOWTECH representative of any problem with our service or product on site prior to show close. d. No refund on services that require advance planning i.e. special electrical circuits, transformers, special lighting and non-electrical items. e. Full refund will be issued on items listed from our order forms if we receive a cancellation notice in writing on or before the Advanced Price deadline date. f. A 50% refund will be issued on listed items from our order forms if we receive a cancellation notice in writing after the Advanced Price deadline date. 14. Third Party Order (Exhibitor Appointed Contractors). It is understood and agreed that the exhibiting firm is ultimately responsible for payment of services. In the event that the named third party E.A.C. does not pay amount owing by the move-in time, charges will revert to the exhibiting company. ELECTRICAL: 15. In-line and peninsula outlets are installed at the back of booth. If you require outlets elsewhere, extension cords will be available at SHOWTECH S service area for a nominal charge. There will be a surcharge for outlets/feeders fed under carpets (see Electrical & Lighting Order Form). 16. Island booth outlets will be placed in one main location per exhibitor s floor plan. If a plan is not provided, the outlets will be installed at our discretion. 17. All electrical power is turned off approximately 1 hour after show closes and turned on approximately 1 hour prior to show opening. If you require power on a 24-hour basis, please indicate this requirement in the space provided on the Electrical & Lighting Order Form. 18. Wall, column and permanent building receptacles are not part of the booth space. Exhibitors utilizing these receptacles will be charged for their use. 19. Sharing power from an adjoining booth is not permitted. 20. All electrical connections, installation, motor connections or any electrical operating equipment must conform to all Canadian Standards Association requirements and the Canadian Electrical Code. The use of two wire ungrounded extension cords are prohibited. Extension cords must be 3-wire grounded cords, minimum of #14 gauge wire. 21. All electrical equipment must have a nameplate attached showing the operating voltage, phase, hertz, ampere/wattage/horsepower/kilowatts and full load current and CSA or Electrical Safety Authority approval sticker. 22. SHOWTECH is not responsible for damages or expenses incurred due to power surges, spikes or loss of power. Exhibitors are encouraged to supply their own surge protection equipment. 23. A Ground Fault Circuit Interrupter (GFI) must protect all 120 volt electrical equipment and devices within 6 feet of a water/liquid source. It is the exhibitor s responsibility to supply their own GFI. ELECTRICAL SAFETY REGULATIONS: It is a requirement of the Electrical Safety Code that any equipment being displayed, offered for sale or used in any show, convention, or similar exhibition MUST BE APPROVED by ESA. Without this approval, SHOWTECH cannot provide electrical services. For further information, contact the Electrical Safety Authority at click on Electrical Products, then Product Safety Regulation" or call MECHANICAL: 24. All mechanical equipment shall have a nameplate attached thereto showing approval by the applicable Provincial Authority. 25. All installations and connections to be made to the Centre s sources of natural gas, compressed air, water and all connections to drains, must be made by an authorized SHOWTECH tradesperson. 26. Mechanical services are only turned on during Show Hours. 27. It is the responsibility of the Exhibitor to ensure that all pollutants, hazardous wastes, contaminated water etc. is disposed of by a Government Licensed firm for the appropriate waste product. DIVISION OF GES Canada Limited ECRA/ESA LIC REV 2018 page 43

44 Internet and Network Service Order AWS Summit 2018 September 21, 2018 at the Toronto Congress Centre Company Area/ Booth/Meeting Room Number Address City State Zip Contact Address Phone Fax Amazon Web Services provides a wireless Network for all Exhibitors. If you have additional needs follow the instructions below. Payment Information: To process your order with your credit card use On-Line Order Entry, For alternative payment options (check, wire transfer) please call. Type of Service Quantity Rate USD Amount Custom Booth wired or private wireless Network Call for quote on special needs in booth or meeting room Call for quote Wired connection for one device $1295 Additional Network Connection - Order (1) one for each additional wired device connected to the network. Requires a switch that can be ordered from us or brought $250 with you. A map is required if shownets is cabling your location. Switch Rental $ Ethernet Patch Cable Rental (per cable) $50 Custom Cable Rental (any under carpet cable - must be installed by shownets) $100 Private Wireless Network client defined Network name (SSID) 10Mbps $5995 Private Wired Network 6Mbps $7000 Additional Bandwidth (per each 1 Mbps increment) $1200 In Booth Technical Support (Per Hour) $185 Expedite Fee Orders received within 14 days of move in $250 Total Order IMPORTANT If you order under carpet cabling a map designating the location of your devices is required. All under carpet cabling must be done by shownets. Online ordering is preferred. Please visit You can print and fax the completed form to shownets at and we will contact you for your credit card or payment information. If you have any questions, or you need help filling in your form, please call shownets at and select option 1 or orders@shownets.net. shownets, LLC * East Summit Drive * Scottsdale, AZ * page 44

45 Internet and Network Service Order Information and Conditions shownets, LLC is the exclusive provider for network services for the event. This includes all exhibit halls, meeting rooms, exterior areas and temporary structures as well as the wireless RF Spectrum. Only the company (its officers, employees and agents) that orders service is authorized to use the Internet connection. This service cannot be re-sold or distributed to any other company or individual. Our rates are based on a per device charge. DISCLAIMER; LIMITATION OF LIABILITY; CUSTOMER'S RESPONSIBILITIES SUPPLIER S OBLIGATIONS UNDER THIS AGREEMENT ARE IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED. SUPPLIER WILL NOT BE LIABLE FOR INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, THIRD PARTY CLAIMS, LOSS OF PROFITS OR INCOME, OR LOSS OF USE OR OTHER BENEFITS, ARISING OUT OF OR IN CONNECTION WITH CUSTOMER S USE OR INABILITY TO USE THE SERVICE HEREIN REQUESTED, OR FOR COMMERCIAL LOSS OF ANY KIND (INCLUDING LOSS OF BUSINESS OR PROFITS) WHETHER OR NOT SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS. THE SERVICE IS PROVIDED ON AN AS IS BASIS. THIS IS IN LIEU OF ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR ANY PARTICULAR PURPOSE. YOUR EXCLUSIVE REMEDY AND SHOWNETS MAXIMUM LIABILITY SHALL BE THE ACTUAL AMOUNT PAID TO SHOWNETS WITH RESPECT TO THE DEFICIENT SERVICES. THERE WILL BE NO EXHIBITOR REFUNDS FOR ANY INTERRUPTION TO INTERNET SERVICE CAUSED BYAN OUTSIDE INFLUENCES IN EITHER AN EXHIBITOR BOOTH/ROOM OR IN THE PUBLIC DOMAIN OF THE INTERNET. Customers/exhibitors accept responsibility to ensure that all of their files are adequately backed up, duplicated and documented. Supplier is not responsible for Customer's failure to do so, or for the cost of reconstructing data stored on disc files, tapes, memories, etc., lost during the performance of service under this Agreement. Supplier will not be liable for loss of funds contained in, dispensed by, or associated with any Services under this Agreement. Supplier will not be responsible for failure to provide service due to strikes or causes beyond Supplier's reasonable control. Services Order Request and Payment 1. THIS SERVICES ORDER MUST BE RECEIVED WITH FULL PAYMENT AND/OR CREDIT CARD AUTHORIZATION TWO WEEKS PRIOR TO START OF THE EVENT MOVE IN. 2. Booth location and location of Network Connection must be identified for processing of order. 3. All monies are collected by shownets. All requests for credit or refund should be directed to shownets. Credit cannot be given for service installed and not used. 4. Refunds will not be granted for service installed and deemed inoperative due to faulty exhibitor equipment or off-site service problems. 5. A $50.00 service fee will be charged for all returned checks. Services Installation and Equipment Use 1. You receive access to the Internet via a switched Ethernet connection utilizing one or more external Internet Service Providers. The available bandwidth is determined by your unique order. Note the Internet is a public domain. shownets has no control over nor is it responsible for the external network performance once the network traffic leaves the shownets network and traverses the outbound ISP s POP router. 2. shownets will provide a single Cat-5 ethernet cable, with a male RJ45 connector, to your booth, room or pedestal. This cable will connect to the ethernet adapter in your computer. All shownets IP addressing is via DHCP (Dynamic Host Configuration Protocol) or NAT (Network Address Translation) You will be assigned and limited to the number of connections you purchase when you place your order. Requests for static or routable addresses must be made in advance. A shownets technical services representative may contact you to review your specific needs prior to the event. 3. All devices you intend to connect to the network, in addition to the Initial Network Connection, require you to order one (1) Additional Network Connection for each device. If you require a switch or Cat-5 cabling you may provide your own or rent either from shownets. If you require assistance with set up or configuration of an item purchased from shownets that can also be purchased. Please see the front of the Order Form for details. 4. Cancellation Policy: shownets must be notified in writing two (2) weeks prior to show date to cancel Internet Access Order. Orders placed within 2 weeks of the show are non-refundable. REMEMBER, ONE (1) CONNECTION MUST BE ORDERED FOR EACH MACHINE TO BE ATTACHED TO THE INTERNET. YOU WILL BE LIMITED TO THE SPECIFIC NUMBER OF CONNECTIONS YOU ORDER. ANY UNAUTHORIZED EQUIPMENT, INCLUDING BUT NOT LIMITED TO, ROUTERS, DHCP SERVERS, NAT SERVERS, PROXY SERVERS, WIRELESS ROUTERS, ACCESS POINTS WILL NOT BE ALLOWED TO ACCESS THE NETWORK.. THESE VIOLATE POLICY AND BEST PRACTICES AND WILL BE DISALLOWED FROM THE NETWORK UPON DETECTION UNLESS THERE IS PRIOR WRITTEN AUTHORIZATION. IF YOU REQUIRE ANY OF THESE SERVICES, WE WILL ACCOMMODATE YOUR REQUEST WITH A WRITTEN QUOTATION AFTER A TECHNICAL REVIEW OF YOUR ORDER. For further assistance please contact shownets Event Services at You may also inquiries to orders@shownets.net. If calling after normal business hours; please include your telephone number in your message so we may promptly return your call. Rental Equipment all rental equipment is furnished on an as is basis. If either the switch(s) and/or the cable(s) do not function properly, please return them to the shownets service desk for a replacement. shownets is not responsible for rented patch cables that are installed under the carpet. shownets, LLC * East Summit Drive * Scottsdale, AZ * page 45

46 Expo Audio Visual Rental Services Audio Visual Exhibitor Requests for the AWS Toronto Summit 2018 will be handled via ONLINE ORDER FORM. The order form is available at the following web address starting Wednesday, August 8, Audio Visual Online Order Form Available: Wednesday, August 8 Early Bird Pricing Deadline: Thursday, August 23 Order Deadline: Friday, September 7 Computers and Printers, Video Equipment and Displays, Audio Equipment, and other AV components will be available as well as Union AV labor for assistance with the set and strike of this equipment in your booth. Monitor Ordering Guidelines All Monitors options require Monitor Stand or Wall mounting and include 1.5 hour of set up All Monitors 1920 x 1080 resolution A 40 mounted monitor is the standard size most commonly used for any booths 10x10 or larger. A 27 table top monitor is recommended for Startup Kiosk booths. These booths do not offer mountable monitor options. If ordering a Labor Only option for a wall mount, this service includes hanging the monitor and bracket (on wall). Monitor and bracket to be provided by the Sponsor. If ordering a Labor Only option for a dual pole stand, this service includes hanging the monitor and bracket (on stand). Monitor and bracket to be provided by the Sponsor. Per Sponsor Rules & Guidelines (for all inline booths - 10x10s and 10x20s), any item taller than 4 needs to be within 4 of the back wall of your booth space. If you order a monitor on a dual pole stand, the stand needs to be placed near your back wall. To stay within the Sponsor Rules & Guidelines, requests to place these near the front of your booth cannot be accommodated. Power provided with the booth will be located in the demo counter that is part of the booth package. Additional power additions for floor mounted monitors is the responsibility of the sponsor and should be ordered using the power order form. Payment & Cancellation Policy Full payment will be processed via credit card at the time of the order. Cancellations must be made 72 hours in advance to avoid a cancellation fee. Cancellations made up to 24 hours in advance will be charged 50% of the total estimate. Cancellation made after set up begins will be charged in full. Once you have completed the form, please reach out to Madeline Kaufman at Madeline.Kaufman@opusteam.com with any AV related questions SW Nimbus Ave, Beaverton, OR Phone: (971) Toll Free/International: (888) page 46