AIRCARGO FORWARDERS OF THE PHILIPPINES INC. TRAINING & DEVELOPMENT CENTER

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1 AIRCARGO FORWARDERS OF THE PHILIPPINES INC. TRAINING & DEVELOPMENT CENTER H I S T O R Y The AFPI Training and Development Center traces its roots in 1998, when the Aircargo Forwarders of the Philippines, Inc. established its own AFPI Training and Development Center, an institute that was tasked to "develop programs for the continuing training and education of the staff of its member-companies" and "make researches/studies on issues, trends and movements that affect and have an impact on the Aircargo industry and make the result of such research/studies available to the members." It finally chose to locate the Center and the Secretariat at the Room 225, Bldg. B, Sky Freight Bldg. Along NAIA Ave., Paranaque City. This is to make the Center easily accessible to the members who normally the offices are near in the location. It is a modern facility that has been equipped with the necessary multi-media tools necessary for the effective and lively delivery of the various courses offered. The Center has developed and is continuously developing courses to address the various needs of its member companies be this in the area of operations, customer interface, staff development and management in general. And these courses are delivered by highly Trained and competent instructors who are specialists in various areas of the business. OUR MISSION To provide the personnel of all member companies of the Aircargo Forwarders of the Philippines, Inc. with training and development programs/ services that are geared towards significant improvement in human and organization productivity.

2 AIRCARGO FORWARDERS OF THE PHILIPPINES INC. TRAINING & DEVELOPMENT CENTER COURSES OFFER BASIC AIRCARGO FORWARDING COURSE This course aims to provide participants with the basic concepts of aircargo forwarding operations and skills essential for effective performance. ADVANCE AIRCARGO TARIFF COURSE This course aims to provide participants with the skills of computing for the most competitive freight charges and cutting the corresponding airwaybills. BASIC CARGO DANGEROUS GOODS COURSE * This course covers the IATA regulations governing the shipment of dangerous goods and the accomplishments of shipping documents related to the acceptance and handling of dangerous goods. Effective May 1, 2002, the AFPI Training & Development Center was accredited by IATA as an Endorsed Dangerous Goods Training School to give courses in transport of Dangerous Goods by air covering basic or refresher training for Shippers, Packers, Cargo Agents, and Airline Staff. MANAGEMENT This course aims to enhance the managerial competence of participants by exposing them to various management functions. It also provides would be managers with the basic managerial skills needed for development. SUPERVISION This course aims to provide supervisors and managers with the basic concepts and skills in supervision applicable to an aircargo forwarding office setting. EFFECTIVE BUSINESS COMMUNICATION This course covers the proper way of writing impact letters, memos, s, proposals and reports as well as delivering effective business presentations and public speaking. CUSTOMER RELATIONS PROGRAM This course aims to provide participants with the basic concepts of customer relations and interactive skills necessary to be able to effectively handle transactions with aircargo forwarders clients.

3 SALESMANSHIP This course aims to provide participants with the basic principles of selling and the skills and techniques essential to become effective sales professionals. LOGISTICS This course aims to provide the participants with clear understanding of the interrelated nature of the procurement, production, and distribution activities and make intelligent trade-off in terms of cost, responsiveness, flexibility, and customer service. SPECIAL COURSES DOMESTIC AIR CARGO FORWARDING COURSE This course aims to provide participants with the basic concepts of domestic aircargo forwarding operations and skills essential for effective performance. DEFENSIVE AND EFFECTIVE DRIVING This course aims at providing the participants the basic concepts of troubleshooting, defensive, and effective driving. PERSONALITY DEVELOPMENT This course aims to provide the participants with the necessary personality, skills and projection. ACCOUNTING FOR NON-ACCOUNTANTS This course aims to provide supervisors, general staff, and managers the basic principle in accounting and basic controls. BASIC CUSTOMS BROKERAGE FOR NON-BROKERS This course aims at providing the participants with the basic knowledge of customs brokerage as practiced in the Philippines including the computation of tariffs, duties & taxes in general, and the various entry lodged at the BOC. SUCCESSFUL SELLING FOR FREIGHT FORWARDERS The seminar will be an intensive two-day course and is designed and created specifically and specially for freight forwarders, consolidators, NVOCCs, and transport logistics companies. The aim is to comprehensively enhance the selling skills and persuasion techniques of corporate officers, department managers, sales executives and account officers, in order that they would be more productive in bringing new accounts to their companies as well as enhancing existing ones.

4 AIRCARGO FORWARDERS OF THE PHILIPPINES INC. TRAINING & DEVELOPMENT CENTER Successful Courses Offered (January to December 2005) Basic Cargo Dangerous Goods Course January participants Basic Air Cargo Forwarding Course January 31 Feb participants Recurrent Dangerous Goods Course DHL February participants Basic Cargo Dangerous Goods Course February 21 March 4 20 participants Basic Air Cargo Forwarding Course March participants Basic Air Cargo Forwarding Course CEBU March 28 April 2 23 participants Basic BCB Customs Brokerage for non-brokers April participants Basic Air Cargo Forwarding Course FEDEX April participants Basic Cargo Dangerous Goods Course May participants Basic Cargo Dangerous Goods Course CEBU May participants Basic Air Cargo Forwarding Course May participants Recurrent Dangerous Goods Course Lufthansa May 30 June 3 10 participants Basic Cargo Dangerous Goods Course June participants Basic Cargo Dangerous Goods Lufthansa June 20 July 1 10 participants Basic Air Cargo Forwarding Course July participants Supervisory Training Program July participants Basic Cargo Dangerous Goods Course July 25 August 5 20 participants Basic Air Cargo Forwarding Course August participants Recurrent Cargo Dangerous Goods - DHL September 1 & 2 12 participants Logistics for Freight Forwarders September participants Basic Air Cargo Forwarding - FEDEX September participants Basic Cargo Dangerous Goods Course September 26 October 7 21 participants Basic Air Cargo Forwarding Course October participants Basic Cargo Dangerous Goods Lufthansa October participants Dangerous Goods Awareness MIASCOR October participants Basic Air Cargo Forwarding Course CEBU October participants Basic Customs Brokerage for non-brokers November 7 12 * 9 participants Basic Cargo Dangerous Goods Course November participants Fundamentals of Trade and Transport DHL November 19 & participants Basic Cargo Dangerous Goods Course November 28 December 9 19 participants

5 Successful Courses Offered (January to June 2006) Basic Air Cargo Forwarding Course January participants Basic Cargo Dangerous Goods Course January 30 Feb participants Basic Air Cargo Forwarding Course Feb 27 March participants Basic Cargo Dangerous Goods Course DHL Feb 28 March 3 15 participants Basic Air Cargo Forwarding Course - DHL March participants Basic Cargo Dangerous Goods Course March participants Basic Customs Brokerage for non-brokers April participants Basic Cargo Dangerous Goods Course April participants Supervisory Training Program May participants Basic Aircargo Forwarding Course May confirmation Basic Aircargo Forwarding Course (CEBU) May 29-June 3 23 participants Basic Cargo Dangerous Goods Course June participants Basic Cargo Dangerous Goods Recurrent- Asian Spirit June participants Annual Comparison Sheet For the Year 1998 to June 2006 (Based on the Total No. of Courses) (Jan- June No. of Courses Conducted : (Mid year) No. of courses

6 Successful Classes of mid 2006 Basic Aircargo Forwarding Course January Basic Cargo Dangerous Goods Course January 30-February 11 Ba Basic Aircargo Forwarding Course February 28-March 10

7 Successful Classes of mid 2006 Basic Cargo Dangerous Goods Course March Basic Customs Brokerage for Non Brokers April 3-8 Supervisory Training Program April Basic Aircargo Forwarding Course May 8-12

8 ATENEO-FEDFAP INSTITUTE FOR LOGISTICS TRANSPORTATION AND MANAGEMENT INSTITUTE In December 2003, the ATENEO-FEDFAP Institute Logistics and Transportation Management was launched. The 1 st Trade Facilitation Management was set on August 4, 2005 to December 03, A new course on Integrated Logistics Management will be offered to the logistics industry and the public by end of June 2006 to October This course aims at bringing the various more focused concepts of materials management, planning, warehousing, the required management of inventory, distribution and transportation together, examining these concepts more rigorously so as to integrate them to create a seamless, better managed supply chain. It will provide those involved in the management of the supply chain whether as provider of logistics services or users of the same with the tools to identify inefficiencies in the various logistics concepts as well as the latest developments in both concept and technology, go through the latest trends in supply chain management including such issues as green environmental logistics and technologies beyond bar codes. The learning experience will be fostered using such diverse tools such as case study, the Internet searches and plain, old low-tech high-browed discussions.

PHILIPPINES. Training & Education Report for th Executive Council Meeting of the FEDERATION OF ASIA PACIFIC AIRCARGO ASSOCIATION (FAPAA)

PHILIPPINES. Training & Education Report for th Executive Council Meeting of the FEDERATION OF ASIA PACIFIC AIRCARGO ASSOCIATION (FAPAA) Aircargo Forwarders of the Philippines, Inc. (AFPI) Training & Development Center PHILIPPINES Training & Education Report for 2016 44th Executive Council Meeting of the FEDERATION OF ASIA PACIFIC AIRCARGO