Aerolabs. E-commerce platform

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Aerolabs. E-commerce platform"

Transcription

1 Aerolabs E-commerce platform

2 Aerolabs Key products A-Data A- Loyalty A- Check -in e-aero Data Base, firewall and integration Gateway Members Area Platform with customers profiles Online check-in system for Airlines E-commerce platform for Airlines

3 Aerolabs IT systems for Airlines For Airlines who want to sell more online We offer new e- commerce platform which provides fast search and business process optimization. Our IT development experience for the Airlines for over 10 years. During this time we have accumulated a unique experience with an experienced team of 20+ Travel Technology Professionals. We drive revenue and loyalty for Airlines and online travel portals. Creative is in the details, perfection in the implementation... Founded in 2011 with headquarters in Moscow, Russia.

4 Aerolabs Results of the year Bookings Passenger segments Online Check-in USD Saved clients In Members area Up-time 99.8%

5 Aerolabs Completed integrations, Key customers Integration

6 Aerolabs Introducing e-commerce platform for airlines

7 e-aero e-commerce platform Your Brand B2b XML Consumer Web Corporate Web Agency Desktop Mobile PDA Call Center Flights Hotels Cars rent Extras Other Locations Languages and content Packaging Cart Loyalty Profiles Sessions Call center servicing Rules editor Admin interface Reporting e-aero Client Connect ions Security Scheduled processes logging Customer Ru ules Supplier Rules Requests, Response aggregation, Pricing, Fees, Currency, Packaging, Sorting& Filtering, Markups, Discounts, Quality checks Supplier connections PNR cart Fares Cache Services Hotels Locations Profiles Loyalty Data base Data base Content inventory Data base Data base

8 e-aero e-commerce platform Flexible/Calendar Shopping Cross sell and Upsell of Ground Ancillaries (Hotels, Cars, Extras and other Ancillaries) Multiple Payment Options (online/offline) Fulfilment (ticketing) Booking (supports shopping on one source and booking on another) Post Booking Servicing

9 e-aero e-commerce platform Cross-platform sales system that can be integrated into any GDS The e-aero Platform s Flight Booking Engine provides - Flexible/Calendar Shopping Cross sell and Upsell of Ground Ancillaries (Hotels, Cars, Extras and other Ancillaries) Booking (supports shopping on one source and booking on another) Multiple Payment Options (online/offline) Fulfilment (ticketing) Post Booking Servicing

10 e-aero e-commerce platform Quick time to market for adding new functionality - Stay ahead of the competition Complete Savings on Fares Shopping charges on GDSs. No dependency on a GDS Fares Shopper Fast and Accurate (real time availability) Flight Calendar Display Access to worldwide flight inventory (availability). Alternatively AVS / NAVS based Availability Caching Additionally sell codeshare, interline and SPA carrier flights Sophisticated Business Rules Engine for dynamic price adjustments (mark-ups, discounts, promotions etc.) Create and manage Fare Families through the Booking Engine (Virtual cabins) Fare Families and Cabin upsell features

11 e-aero e-commerce platform Flexible Dates Search / Calendar (+/- 3 Days) Е Aero Fixed Dates Search Ability to Group Fares in Fare Families through the booking engine E Aero Branding Fare Families on the Consumer User Interface Offer Flight Upsell (Fare Family and Cabin)

12 e-aero e-commerce platform Usability test completed. We can use just 4 steps for buying tickets. Step 1 Step 2 Step 3 Step 4 Select Dates, Flight options, Passengers type and value Fares and flight search with calendar Preview page and Passengers detail Payment and Confirmation pages

13 e-aero e-commerce platform For Airlines who want to sell more online, the Aerolabs e-aero platform provides fast and accurate flight shopping, extensive ancillary and promotional selling capabilities that are proven to drive online sales. Unlike other vendors, all key aspects of flight shopping are independently supported without sending expensive messages to external GDS systems.

14 e-aero e-commerce platform

15 e-aero e-commerce platform Calendar and Flights Display 7 By 7 Days Fares Grid Cheapest available fare for each outbound/inbound dates combination Total Fare for all passengers including all taxes and surcharges Colour coding used to display and distinguish different fare families Main Fare Family characteristics displayed on mouse over with a link to see full details. Flight summary displayed on mouse over Option to change the search criteria

16 e-aero e-commerce platform Calendar and Flights Display 1 Displayed when user search for fixed dates or following a selection on the Calendar All scheduled flights shown (not just the cheapest flight as was the case on Calendar) One way Pricing Display i.e. separate outbound and inbound fare grids with their respective price One way pricing displayed irrespective of how fares are actually filled by carrier i.e. One way combinable or return or a mix of these. Each way prices includes all taxes and surcharges Handle combinability of different fare options

17 e-aero e-commerce platform Calendar and Flights Display 2 Displayed when user search for fixed dates or following a selection on the Calendar All scheduled flights shown (not just the cheapest flight as was the case on Calendar display) One way Pricing Display i.e. separate outbound and inbound fare grids with their respective price One way pricing displayed irrespective of how fares are actually filled by carrier i.e. One way combinable or return or a mix of these. Each way prices includes all taxes and surcharges Handle combinability of different fare options

18 e-aero e-commerce platform Flight Upsell Fare Family and Cabin Class Supported Fare Family Upgrade options - Upgrade Outbound only Upgrade inbound only Upgrade both outbound and inbound together Cabin Upgrade Upgrade total itinerary to next higher Cabin class. For example upgrade from Economy to Business class.

19 e-aero e-commerce platform Add to Shopping Cart An option to Re-price on Airline s Reservation host when a user selects an itinerary from results page and add it to shopping cart This will confirm availability and pricing against GDS before starting booking process In case of any difference in price, customer will be shown the difference and given an option to proceed or search again Re-price step for upsell options

20 e-aero e-commerce platform Booking The booking will be performed directly on Airline s Res. host The fare family code(s) stored as remarks in the PNR All Booking and respective fare family information will be stored in AeroLabs database Post Booking Servicing will be updated to sync. Fare family remarks into the PNR. This will be required for PNR Resync operations

21 e-aero e-commerce platform Payment Aerolabs e-commerce platform is currently integrated into PSP systems, VTB 24 Bank, Gazprombank, PSB, Wire Card ant etc. We can provide option just for Airlines PSP integration with 1,5% commission for asquiring Visa \ MasterCard including all additional charges. 3D Secure/Secure Code and Fraud monitoring are included.

22 e-aero e-commerce platform Multiple points of sales Calendar Shopping Combinable one-way flight display Fare Family Branding Flexibility Upsell GDS switcher and Cache Any customiz ation included 10 languages included No impleme ntation fee Lowest price for mainten ance

23 Aerolabs e-analytics

24 Aerolabs e-analytics Aerolabs e-analytics shows real-time tracking of the Internet sales Dynamic with different filters: Top Destinations by segment; The sales depth via the web-site; Analysis of classes. Comparison with the sales of the previous day (week, year) online and more additional.. It saves trees and management time It can help to understand market situation online and help to make the quick right decisions

25 e-analytics Sales dynamic May June Jule Aug

26 e-analytics Market dynamic 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Tranzit International Domestic

27 e-analytics Market dynamic from markets 10% 9% 23% 58% Russia Europe Asia America

28 e-analytics The depth of sales 250 segments 300 segments 350 segments 400 segments Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec DME-PAR LHR-DME PAR-DME DME-LHR

29 e-analytics Sales Route Pulse Standart 10 Current 5 0 e-pulse MOW-PAR

30 e-analytics Sales Report Ticket PNR Fares Taxes Total QWERT QWERT QWERT QWERT QWERT QWERT Summary This is a part of Sales Report

31 Aerolabs e-check-in

32 Aerolabs e-check-in Multi check-in from different PNR Seat map with payment option Check-in available from nonhost Airports Any format Boarding pass, including QR

33 Aerolabs e-check-in We offer unique product for Airlines. is no more than 5 companies offering a similar product in the world Multi Check-in from different PNR s (including children and infants) Seat map with payment option Boarding Pass printing and sending in any format including QR-code Online check-in is available from any Airlines point of flight (We have own CHKD-system product)

34 Aerolabs Members Area and loyalty (CRM integrated)

35 Aerolabs Members Area and loyalty Member Member Member Member Member Member Member Member Member Member Member Member Member

36 Aerolabs Members Area and loyalty Customers authorization and registration Customers profiles Loyalty options My bookings Online redemption CRM integration ready Tested for 15 million customers in the Data base

37 Aerolabs Web protection Aerolabs e-commerce platform is currently protected

38 Aerolabs Web protection We can provide option for Airlines DDoS protection Bot protection system Backdoor protect Cross site scripting protection Illegal resource access protection SQL injection protection Remote file inclusion protection Global CDN, Web-site caching and accelerating We can increase website speed value on 30-40%

39 Aerolabs We drive revenue and loyalty for Airlines

40 Do you have any questions??

41 Thank you Aerolabs

New Skies Customer-centric reservation and distribution system

New Skies Customer-centric reservation and distribution system Ready to lead the airline industry of tomorrow? It s been called a New World Order for airlines, and your business is right at the heart of it. Your formula: achieve high growth, streamline operations,

More information

Digital Commerce Platform

Digital Commerce Platform Digital Commerce Platform Overview Datalex is a market leader in digital commerce for travel retailers. Our Commerce Platform enables a travel marketplace of over one billion shoppers covering every corner

More information

Specialized Travel Domain Products

Specialized Travel Domain Products Company Profile Specialized Travel Domain Products B2B Solution B2C Solution Flight Module Travel CRM Tour Guide System P R O D U C T S XML Integration Hotel Extranet Contracting Meal /Restaurant System

More information

Electronic Travel Solutions (ETS)

Electronic Travel Solutions (ETS) Electronic Travel Solutions (ETS) Streamline your e Travel Business Data Management, Reservation, Accounting, Reporting and H2H XML Connectivity Made Easy CSR Business In Brief Specialists in business

More information

Helping Travel Businesses Grow For Over Two Decades

Helping Travel Businesses Grow For Over Two Decades Helping Travel Businesses Grow For Over Two Decades Travel Tech Leader Powerful, award winning solutions for the Travel Industry Award Winning Voted Top 100 IT Innovators by NASSCOM Top 8 SaaS Apps NASSCOM

More information

Putting the focus on Profitability T R A V E L P O R T G D S. The Power of One. The Power of One

Putting the focus on Profitability T R A V E L P O R T G D S. The Power of One. The Power of One Putting the focus on Profitability T R A V E L P O R T G D S 1 Did You Know The average commission for car is 5% and hotel is 10%? Did you also know that booking ONE additional car and ONE additional hotel

More information

Avangate SkyCommerce Suite

Avangate SkyCommerce Suite Sky Suite Customer Centric for Software and Cloud Reach New Markets Instantly. Transact at Every Customer Touch Point. Optimize New Business Models on the Fly. For software and cloud services, the line

More information

Questions and Answers

Questions and Answers uestions and nswers uestions and answers on British irways NDC 1 On October 25th 2016, we hosted an irline NDC forum, the first in the travel industry attended by 200 travel professionals from across the

More information

Release Notes (P)

Release Notes (P) Release Notes 15.3.07(P) 77555 Booking Management Module Scenarios EVENT VIEWER: If the booking management module suffers a fatal exception, the error written to the Event Viewer will now include the details

More information

FOR MORE INFORMATION:

FOR MORE INFORMATION: FOR MORE INFORMATION: pinsight Support Center 877.404.4169 Monday-Friday 6:30am 9:00pm EST Saturday & Sunday 9:30am - 6:00pm EST Email pinsight@travelleaders.com Q: WHAT IS pinsight? A: pinsight is the

More information

PERSPECTIVE. A connected enterprise in the sky. Abstract. Manoj Narayan

PERSPECTIVE. A connected enterprise in the sky. Abstract. Manoj Narayan PERSPECTIVE A connected enterprise in the sky Manoj Narayan Abstract Even at the best of times, the airline industry is one of the toughest sectors to operate in, and today s economic climate has made

More information

SERKO. Serko (ORIGIN)

SERKO. Serko (ORIGIN) SERKO This tutorial will be walking through how to make a booking in Serko that contains air, hotel and car hire. The first step is to log into the CTM Portal. Enter your Origin email address and password

More information

Amadeus solutions for Leisure Specialists

Amadeus solutions for Leisure Specialists Amadeus solutions for Leisure Specialists 2 Amadeus solutions for Leisure Specialists Need to get ahead? Amadeus can help you impress your customers with incredible leisure travel content, offer value-added

More information

Galileo Low Cost Air. Agency Administrators Guide v1.8. Page 1

Galileo Low Cost Air. Agency Administrators Guide v1.8. Page 1 Galileo Low Cost Air Agency Administrators Guide v1.8 Page 1 Disclaimer This guide should be used for guidance purposes only and should not be relied upon as taxation or legal advice, nor used in substitution

More information

Online Booking Engine

Online Booking Engine Online Booking Engine @ 2015 An innovative technological solution to help Travel Agencies Sabre Travel Network West Africa Tel 08030815975 www.sabrewa.com/ibe_demo support@sabreng.com Page 1 of 22 Table

More information

KAR 032 Evolution of Indirect Ancillary Revenue and Profitability for Travel and Tourism Related Businesses. May 2016

KAR 032 Evolution of Indirect Ancillary Revenue and Profitability for Travel and Tourism Related Businesses. May 2016 KAR 032 Evolution of Indirect Ancillary Revenue and Profitability for Travel and Tourism Related Businesses May 2016 KAR 032: Evolution of Indirect Ancillary Revenue and Profitability for Travel and Tourism

More information

B2B DIGITAL TRANSFORMATION

B2B DIGITAL TRANSFORMATION EIGHT REASONS TO INVEST IN ORACLE COMMERCE CLOUD FOR B2B DIGITAL TRANSFORMATION ecommerce is a major growth opportunity for B2B businesses and sits at the heart of digital transformation initiatives. Whether

More information

Your preferred global reservation system

Your preferred global reservation system STUDY MATERIAL 1 STUDY MATERIAL 2 RezLive.com Specialist: E-Learning Program RezLive.com is an award winning B2B Global Reservation System offering accommodation, sightseeing and transfer services to our

More information

Travel Technology Services

Travel Technology Services Travel Technology Services FORE TECHNOLOGY is an expertise travel technology company focused on the travel industry and providing integrated Application Development and Maintenance (ADM), Knowledge Process

More information

Historical Pricing Red App

Historical Pricing Red App Historical Pricing Red App Quick Reference O V E R V I E W The Historical Pricing Red App gives you the ability to find a fare with past date segments and past ticketing date with or without a PNR. You

More information

NDC SOLUTIONS WHITE PAPER

NDC SOLUTIONS WHITE PAPER NDC SOLUTIONS WHITE PAPER Results of the study on IT solutions built around the NDC standard December 2016 By Sia Partners CONTENTS 3 EXECUTIVE SUMMARY 4 OVERVIEW 11 DETAILED SOLUTION ANALYSIS 21 APPENDIX

More information

Lufthansa accelerates the progress of travel innovation. DXC Technology services designs and implements Open API for leading German airline

Lufthansa accelerates the progress of travel innovation. DXC Technology services designs and implements Open API for leading German airline Objective Create an Open API for external developers to make data more available in order to encourage innovation of travel services Approach Issued request for proposal to vendors with appropriate technical

More information

Concur Travel FAQs. 5. How do I log in to Concur Travel? Visit or the link may be provided on the company Intranet.

Concur Travel FAQs. 5. How do I log in to Concur Travel? Visit  or the link may be provided on the company Intranet. Concur Travel FAQs Below are many questions we've received over the years regarding the functionality and capabilities within Concur Travel. Please note, not all of these may apply to your company's version

More information

HOTEL ONLINE. The independent hotel reservation platform

HOTEL ONLINE. The independent hotel reservation platform HOTEL ONLINE The independent hotel reservation platform With our online hotel reservation system you will serve your customers directly and always be in charge of the entire reservation process INTRODUCTION

More information

Amadeus Global Distribution System (GDS) CRS

Amadeus Global Distribution System (GDS) CRS Amadeus Global Distribution System (GDS) CRS Course Code: Enrolment Fee: Format: Award: Accreditation: Study Time: Experience: LNIA4 414.00 Online Certificate IAOT 50 hours No Entry Requirements Enrolment

More information

Welcome to British Airways American Express Corporate Card Programme. Cardmember benefits and services

Welcome to British Airways American Express Corporate Card Programme. Cardmember benefits and services Welcome to British Airways American Express Corporate Card Programme Cardmember benefits and services Contents Welcome to British Airways American Express Corporate Card membership 3 On Business Points

More information

At the Heart of Maximizing Ancillary Revenues

At the Heart of Maximizing Ancillary Revenues At the Heart of Maximizing Ancillary Revenues Leveraging to Improve Ancillary Revenues for Airlines Abstract As global competition continues to shrink profit margins, airlines are seeking ways to increase

More information

Connecting Dreams to Destinations

Connecting Dreams to Destinations A Hotelbeds Group Hotels. Cars. Cruises. Home Rentals. Activities. Transfers. Flights. Groups Connecting Dreams to Destinations We are One of the world s fastest growing travel distribution companies A

More information

HOTEL ONLINE II. The independent hotel reservation platform

HOTEL ONLINE II. The independent hotel reservation platform HOTEL ONLINE II The independent hotel reservation platform With our online hotel reservation system you will serve your customers directly and always be in charge of the entire reservation process INTRODUCTION

More information

IMAGINE IT. BUSINESS TRANSFORMATION. REAL CUSTOMER RETURNS. Done. Imagine it

IMAGINE IT. BUSINESS TRANSFORMATION. REAL CUSTOMER RETURNS. Done. Imagine it Airline Core Systems Solutions Improving processes. Reducing costs. Retaining customers. BUSINESS TRANSFORMATION. REAL CUSTOMER RETURNS. IMAGINE IT. Imagine it Done c Consulting. c Systems Integration.

More information

1 OMS Feature List. Version Date Changed by Description. 1.0 January 1 th, 2013 Eric Velez Created

1 OMS Feature List. Version Date Changed by Description. 1.0 January 1 th, 2013 Eric Velez Created OMS Feature list 1 OMS Feature List Version Date Changed by Description 1.0 January 1 th, 2013 Eric Velez Created 2 OMS Feature List Background Feed Processors Application Server This document covers all

More information

INTRODUCTION TO AIRLINE MARKETING Dr Keith Mason FRAeS

INTRODUCTION TO AIRLINE MARKETING Dr Keith Mason FRAeS INTRODUCTION TO AIRLINE MARKETING Dr Keith Mason FRAeS Istanbul Technical University Air Transportation Management, M.Sc. Program Airline Marketing Module 1 27 th January 2014 Airline Marketing: An Overview

More information

GALILEO AUTOMATED REFUNDS AND EXCHANGES (ARNE) FREQUENTLY ASKED QUESTIONS

GALILEO AUTOMATED REFUNDS AND EXCHANGES (ARNE) FREQUENTLY ASKED QUESTIONS GALILEO AUTOMATED REFUNDS AND EXCHANGES (ARNE) FREQUENTLY ASKED QUESTIONS General Questions 3 What qualifies as a successful transaction? 3 Why does ARNE process refunds and exchanges using rules that

More information

NDC Change Readiness Guide For Airlines

NDC Change Readiness Guide For Airlines NDC Change Readiness Guide For Airlines Edition 4 October 2017 DISCLAIMER NOTICE The information contained in this document is subject to regular review in the light of changing business needs of the industry,

More information

COURSE LISTING. Courses Listed. with Logistics Execution & Warehouse Management SAP ERP. 23 January 2018 (16:50 GMT)

COURSE LISTING. Courses Listed. with Logistics Execution & Warehouse Management SAP ERP. 23 January 2018 (16:50 GMT) with Logistics Execution & Warehouse Management SAP ERP Courses Listed SAP01 - SAP Overview SAP01E - SAP Overview SC601E - Processes in Logistics Execution SCM601 - Processes in Logistics Execution SCM610

More information

Note: This functionality depends on carrier participation and applies to specific markets. Additional carriers and markets will occur as applicable.

Note: This functionality depends on carrier participation and applies to specific markets. Additional carriers and markets will occur as applicable. Branded Fares Quick Reference W H Y B R A N D E D F A R E S? The concept is simple. Airlines are seeking new and unique ways to package their products to extract greater value from their offerings, while

More information

Total Price Comparison. User Guide

Total Price Comparison. User Guide Total Price Comparison User Guide Table of Contents Total Price Comparison Overview... 2 Features of Total Price Comparison... 2 Getting Started... 4 How to use Total Price Comparison... 5 Using a Monitoring

More information

Administration Division Public Works Department Anchorage: Performance. Value. Results.

Administration Division Public Works Department Anchorage: Performance. Value. Results. Administration Division Anchorage: Performance. Value. Results. Mission Provide administrative, budgetary, fiscal, and personnel support to ensure departmental compliance with Municipal policies and procedures,

More information

B2B ecommerce Requirements

B2B ecommerce Requirements B2B ecommerce Requirements Manufacturing, Distribution & Wholesale 1 Table of Contents 04 06 10 11 14 16 001 Key B2B Concepts 002 Online Store Front-End Requirements 003 Communication / Email Requirements

More information

GIFT CARD PRODUCT SHEET

GIFT CARD PRODUCT SHEET GIFT CARD PRODUCT SHEET GIFT CARDS GIFT PROGRAMS DIGITAL & MOBILE SPECIALTY CARDS THE EXPERIENCE OF A GLOBAL INDUSTRY LEADER AND AN ALL-IN-ONE GIFT CARD SOLUTION. GIFT PROGRAMS GLOBAL GIFT CARD PROGRAMS

More information

WELCOME TO VANILLA AIR [JW]

WELCOME TO VANILLA AIR [JW] 1 DEVELOPER S GUIDE WELCOME TO VANILLA AIR [JW] An airline flying in Japan and offering seats and services. IBS Software Services 2018 Page No. 1 2 DEVELOPER S GUIDE Executive Summary Airline market challenges

More information

Whitepaper Telecommunications

Whitepaper Telecommunications Lowering the Barrier of Entry to the WiMAX Service Market How to Solve WiMAX Business Challenges Comarch Headquarters Al. Jana Pawła II 39 a 31-864 Krakow Poland phone: +48 12 64 61 000 fax: +48 12 64

More information

More Price Points on British Airways Short Haul Services

More Price Points on British Airways Short Haul Services More Price Points on British Airways Short Haul Services In the spring of 2018, British Airways will enhance its competitive position in the European short haul market by introducing more price points

More information

REF: 84R/PRA/PRA Migration/2013/ Dated: 04 June, 2013

REF: 84R/PRA/PRA Migration/2013/ Dated: 04 June, 2013 REF: 84R/PRA/PRA Migration/2013/ Dated: 04 June, 2013 Subject: Invitation of proposal for Passenger Revenue Accounting and SIS Compliance Interline Billing & Settlement System in Biman Bangladesh Airlines

More information

Egencia Special Report: How Leading Companies Leverage Egencia Technology to Drive Cost Savings

Egencia Special Report: How Leading Companies Leverage Egencia Technology to Drive Cost Savings The Fundamentals of Travel Cost Savings Is your company: Consolidating 100% of its travel spend? Providing travelers with maximum access to inventory? Empowering travelers with powerful search & filtering

More information

NextGeneration Data Model POSITIONING PAPER

NextGeneration Data Model POSITIONING PAPER NextGeneration Data Model POSITIONING PAPER CONTENTS A next -generation data model the foundation for innovation 4 Constant evolution - the new norm 5 New era, old thinking? 6 Start again new foundations

More information

Pricing Airline Optional Services

Pricing Airline Optional Services Technical Disclosure Commons Defensive Publications Series December 22, 2016 Pricing Airline Optional Services Stavros Macrakis Michael Leen Daniel Burkhard Follow this and additional works at: http://www.tdcommons.org/dpubs_series

More information

Report Automation in the Travel Industry

Report Automation in the Travel Industry a product of Softcrylic Report Automation in the Travel Industry White Paper TapestryKPI Reporting TapestryKPI is a SaaS based solution tackling the challenge of aggregating disparate from multiple sources

More information

Travel Services. When your business runs smoothly, you ll gain travelers loyalty.

Travel Services. When your business runs smoothly, you ll gain travelers loyalty. Travel Services When your business runs smoothly, you ll gain travelers loyalty. From frequent traveler programs to ticketing and reservations, we manage back-end processes so you can grow customer relationships.

More information

COURSE LISTING. Courses Listed. with Quality Management SAP ERP. 15 February 2018 (23:55 GMT) SAP01 - SAP SAP01E - SAP Overview

COURSE LISTING. Courses Listed. with Quality Management SAP ERP. 15 February 2018 (23:55 GMT) SAP01 - SAP SAP01E - SAP Overview with Quality Management SAP ERP Courses Listed SAP01 - SAP SAP01E - SAP Overview PLM400 - Quality Management PLM412 - Quality Planning and Inspection PLM415 - Quality Management in Logistics C_TPLM40_65

More information

Multi Travel Software for Travel Agencies

Multi Travel Software for Travel Agencies Multi Travel Software for Travel Agencies Client Server Incoming Excursion Automated Booking System Internet Booking & XML API www.multi.gr - Contracts - File Handling Print Contract with or without Text

More information

MANAGING FRAUD ON TRAVEL BOOKINGS

MANAGING FRAUD ON TRAVEL BOOKINGS MANAGING FRAUD ON TRAVEL BOOKINGS EXECUTIVE SUMMARY The highly competitive travel industry faces a unique set of challenges around payments acceptance and fraud prevention. The sector is particularly susceptible

More information

Connected Experiences.

Connected Experiences. Connected Experiences. Welcome to Event Travel Management Our Services ABOUT US WHY ETM? 1 EVENT MANAGEMENT 2 DELEGATE MANAGEMENT Event Travel Management (ETM) provides professional event management services

More information

AirWaves FAQ s. Q: What is AirWaves?

AirWaves FAQ s. Q: What is AirWaves? AirWaves FAQ s Q: What is AirWaves? AirWaves is a revolutionary platform developed by Royal Caribbean Cruises Ltd. to enable travel elements to be custom packaged with a cruise. Agents booking a Royal

More information

Official Visitor Guide Four Edition Media Kit 2016 /17 OFFICIAL VISITOR GUIDE FOUR EDITION MEDIA KIT 1

Official Visitor Guide Four Edition Media Kit 2016 /17 OFFICIAL VISITOR GUIDE FOUR EDITION MEDIA KIT 1 Official Visitor Guide Four Edition Media Kit 2016 /17 OFFICIAL VISITOR GUIDE FOUR EDITION MEDIA KIT 1 Overview The one and only official visitor guide to Melbourne. The Official Visitor Guide (OVG) is

More information

SkyLedger Hosted revenue accounting services

SkyLedger Hosted revenue accounting services Simplify and streamline revenue accounting with Navitaire s cost-effective SkyLedger hosted revenue accounting services Navitaire s advanced, automated revenue accounting system is the only revenue accounting

More information

Avangate ecommerce Manager

Avangate ecommerce Manager Avangate Manager Grow Online Sales ly Self-Service, Fully Configurable, Fast Time to Market The Only Solution You ll Ever Need Avangate offers the leading digital commerce platform that lets you sell online

More information

NETSUITE FOR RETAIL Designed to Satisfy Your Omnichannel Shoppers

NETSUITE FOR RETAIL Designed to Satisfy Your Omnichannel Shoppers NETSUITE FOR RETAIL Designed to Satisfy Your Omnichannel Shoppers Why Run Your Retail Business on NetSuite? Today s consumers are more demanding than ever. They want to shop whenever and however they please

More information

COURSE LISTING. Courses Listed. with SAP ERP. 3 January 2018 (00:08 GMT) SCM600 - Business Processes in Sales and Distribution

COURSE LISTING. Courses Listed. with SAP ERP. 3 January 2018 (00:08 GMT) SCM600 - Business Processes in Sales and Distribution with SAP ERP COURSE LISTING Courses Listed SCM600 - Business Processes in Sales and Distribution SCM605 - SCM610 - Delivery Processing in SAP ERP SCM615 - Billing in SAP ERP SCM620 - SCM650 - Cross-Functional

More information

Working Draft: Airlines Revenue Recognition Implementation Issue. Financial Reporting Center Revenue Recognition

Working Draft: Airlines Revenue Recognition Implementation Issue. Financial Reporting Center Revenue Recognition December 1, 2016 Financial Reporting Center Revenue Recognition Working Draft: Airlines Revenue Recognition Implementation Issue Issue #2.6(C) Assessment of whether Tier Status in an affinity program conveys

More information

Swissport Tanzania Training Centre

Swissport Tanzania Training Centre Swissport Tanzania Training Centre ABOUT COURSE IATA AIRLINE CUSTOMER SERVICE COURSE Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. Upon completing

More information

New Higg.org Platform Training. Understanding and Navigating the new platform

New Higg.org Platform Training. Understanding and Navigating the new platform New Higg.org Platform Training Understanding and Navigating the new platform Sustainable Apparel Coalition 1 Attendees are all muted. Please type your questions into the Q&A box in the top left side of

More information

Online payment solutions for Asia-Pacific

Online payment solutions for Asia-Pacific Online payment solutions for Asia-Pacific We re big enough to provide full-featured solutions, but small enough to be sensitive to merchants needs IPGPAY is a full-featured, easy-to-integrate payment gateway

More information

06 March INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1

06 March INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1 06 March 2018 INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1 Retailing, Distribution and Fulfillment for Travel Wade Jones President, Travel Network 06 March 2018 INVESTOR DAY 2018 Sabre GLBL

More information

The e-commerce solution. Your key to successful online business

The e-commerce solution. Your key to successful online business The e-commerce solution Your key to successful online business SIX Payment Services Table of contents The right choice for online and omni-channel payments 03 Your one-stop shop provider 04 How we can

More information

Product. Corillian Business Online Business Banking Solutions on the Industry s Leading Online Banking Platform

Product. Corillian Business Online Business Banking Solutions on the Industry s Leading Online Banking Platform Product Corillian Business Online Business Banking Solutions on the Industry s Leading Online Banking Platform Product In light of the financial crisis exposing market uncertainty and increased competition,

More information

VIRTUOSO MARKETING FOR PREFERRED PARTNERS ANNUAL CALENDAR NETWORK-FACING MARKETING DESTINATION & EXPERIENCES DIRECTORY

VIRTUOSO MARKETING FOR PREFERRED PARTNERS ANNUAL CALENDAR NETWORK-FACING MARKETING DESTINATION & EXPERIENCES DIRECTORY 1st Quarter Virtuoso Life U.S. Canada edition 11/1/2017 11/1/2017 Feb Virtuoso Life Australia New Zealand edition 2nd Quarter Jun Jul Aug 3rd Quarter Sep Oct Nov 4th Quarter Dec 9/6/ CONSUMER MARKETING

More information

iolo Improved Global Online Revenue by at least 15% with 2Checkout

iolo Improved Global Online Revenue by at least 15% with 2Checkout iolo Improved Global Online Revenue by at least 15% with 2Checkout Customer: iolo technologies, LLC Segment: We ve worked with 2Checkout s Avangate solution for a few good years and the advantages of working

More information

Get to know CruiseMatch! In a few short pages, learn to create and service a Group Reservation. You will learn to do the following:

Get to know CruiseMatch! In a few short pages, learn to create and service a Group Reservation. You will learn to do the following: Group Reservations Quick Reference Guide Get to know CruiseMatch! In a few short pages, learn to create and service a Group Reservation. You will learn to do the following: Send a Confirmation Shop for

More information

POS Portal Software Solutions

POS Portal Software Solutions Software Solutions POS Portal's on-demand software solutions give you the information and tools you need to provide superior services throughout the entire merchant life cycle. With our hosted applications

More information

Acquire, Convert, Develop and Retain

Acquire, Convert, Develop and Retain Acquire, Convert, Develop and Retain Increasing The Lifetime Value of Your Customers White Paper October 2015 Now Part of CSG How Does Your Company Acquire, Convert, Develop and Retain The Customers You

More information

Airline Management Solutions. ProfitLine. The integrated solution for revenue management and pricing

Airline Management Solutions. ProfitLine. The integrated solution for revenue management and pricing Airline Management Solutions ProfitLine The integrated solution for revenue and pricing Contents Airline network planning and control 2 Revenue and pricing 4 ProfitLine 5 ProfitLine Services 6 Pricing

More information

Brookshire Grocery Company: The Ultimate Customer Experience Follow the Data

Brookshire Grocery Company: The Ultimate Customer Experience Follow the Data Brookshire Grocery Company: The Ultimate Customer Experience Follow the Data SAP Retail Forum The Waldorf Astoria New York City, NY October 7 8, 2014 Agenda Brookshire grocery company overview Business

More information

The Internet: Changing the Face of Business

The Internet: Changing the Face of Business Copyright 2014 Pearson Education, Inc. Publishing as Prentice Hall 9-1 The Internet: Changing the Face of Business Successful companies embrace the Internet as a mechanism for transforming their companies

More information

FAQ. Where can I fly? For a list of destinations, please refer to the Virgin Australia redemption examples table on the next page:

FAQ. Where can I fly? For a list of destinations, please refer to the Virgin Australia redemption examples table on the next page: FAQ. What is the offer? Purchase any Samsung SUHD TV between 14th September and 31st October to be eligible to receive 36,000 Velocity Frequent Flyer Points* What is a Velocity Frequent Flyer? Velocity

More information

BPP PROFESSIONAL EDUCATION IT COURSES

BPP PROFESSIONAL EDUCATION IT COURSES BPP PROFESSIONAL EDUCATION IT COURSES COURSE CALENDAR All sessions are held at The Mallard Intro to Excel 16 Feb (am) Excel: the essentials Excel: presenting data Excel: data analysis 16 Mar (am) or 6

More information

IBM Sterling Gentran:Server for Windows

IBM Sterling Gentran:Server for Windows IBM Sterling Gentran:Server for Windows Handle your business transactions with a premier e-business platform Overview In this Solution Overview, you will learn: How to lower costs, improve quality of service,

More information

Picasso 8.3 Release Notes

Picasso 8.3 Release Notes Picasso 8.3 Release Notes Picasso 8.3 has more than 100 new features. 8.3 includes both digital features and new low-tech features that provide everyday benefits. Many of the new features are listed below

More information

COURSE LISTING. Courses Listed. with Customer Relationship Management (CRM) SAP CRM. 15 December 2017 (12:23 GMT)

COURSE LISTING. Courses Listed. with Customer Relationship Management (CRM) SAP CRM. 15 December 2017 (12:23 GMT) with Customer Relationship Management (CRM) SAP CRM Courses Listed SAPCRM - Overview of the SAP CRM Solution CR100 - CRM Customizing Fundamentals CR500 - CRM Middleware CR580 - SAP CRM User Interface TCRM10

More information

TOURS A ONE ROOF SOFTWARE SOLUTION OF CRM, ACCOUNTING, B2B MIS & BACK OFFICE FOR TOURS & TRAVELS INDUSTRY. Multiple Sales Channels

TOURS A ONE ROOF SOFTWARE SOLUTION OF CRM, ACCOUNTING, B2B MIS & BACK OFFICE FOR TOURS & TRAVELS INDUSTRY. Multiple Sales Channels Managing Travel Agents Multiple Sales Channels Creating Abstract Reports Creating and Searching a list of Records Cost & Time Saving Auto Calculations B2B and B2C system SMS Alerts & Email Notifications

More information

Retail Channel Management and Corporate Operations. Microsoft Dynamics AX 2012 R3

Retail Channel Management and Corporate Operations. Microsoft Dynamics AX 2012 R3 Retail Channel Management and Corporate Operations Microsoft Dynamics AX 2012 R3 Table of Contents Course Details 1 Prerequisites 2 Course Outline 3 Course Details This 2-day instructor-led training provides

More information

COURSE LISTING. Courses Listed. with Business Intelligence (BI) Crystal Reports. 26 December 2017 (18:02 GMT)

COURSE LISTING. Courses Listed. with Business Intelligence (BI) Crystal Reports. 26 December 2017 (18:02 GMT) with Business Intelligence (BI) Crystal Reports Courses Listed BOC345 - SAP Crystal Reports 2011: Optimizing Report Data Processing BOC320 - SAP Crystal Reports: - BOCE10 - SAP Crystal Reports for Enterprise:

More information

IT Service and Support. Key Success Factors in Higher Education

IT Service and Support. Key Success Factors in Higher Education IT Service and Support Key Success Factors in Higher Education Empirical Observations from Our Global Database Global Database More than 3,700 IT Service and Support Benchmarks 70+ Key Performance Indicators

More information

The Skyscanner guide to NDC. Enable the future of airline retailing to benefit from upsells in 30 days

The Skyscanner guide to NDC. Enable the future of airline retailing to benefit from upsells in 30 days The Skyscanner guide to NDC Enable the future of airline retailing to benefit from upsells in 30 days The rise of online and mobile-based retailing has radically transformed consumer shopping habits. Now,

More information

EDI Services. Leveraging your investments in EDI for e-business advantage.

EDI Services. Leveraging your investments in EDI for e-business advantage. IBM Global Application Services Hosting- EDI Services Leveraging your investments in EDI for e-business advantage. IBM: the right choice for competitive advantage In today s on demand world, business relationships

More information

Call Center Benchmark India

Call Center Benchmark India Call Center Benchmark India Outsourced Call Centers Report Contents Benchmarking Overview Page 2 KPI Statistics and Quartiles Page 8 Benchmarking Scorecard and Rankings Page 13 Detailed Benchmarking Data

More information

A Retail Merchant Loyalty Program

A Retail Merchant Loyalty Program A Retail Merchant Loyalty Program Table of Content A Retail Merchant Community Slides 3 4 2014 Loyalty Strategy Slides 5 11 Suggested Systematic Marketing Campaign Calendar Slides 12 13 New Services we

More information

MAXIMISING GROUP SALES AND BOOKING MANAGEMENT WITH GROUPS NEXT GEN

MAXIMISING GROUP SALES AND BOOKING MANAGEMENT WITH GROUPS NEXT GEN MAXIMISING GROUP SALES AND BOOKING MANAGEMENT WITH GROUPS NEXT GEN Published 2017 By Calrom A problematic landscape Industry overview; What issues are facing airlines Groups departments... Managing group

More information

Welcome to Hahn Air. ASTA 16 November Welcome to Hahn Air 17 November,

Welcome to Hahn Air. ASTA 16 November Welcome to Hahn Air 17 November, Welcome to Hahn Air One Globe One Ticket ASTA 16 November 2011 Welcome to Hahn Air 17 November, 2011 0 Speaker Steve Beck Director Global Account Management North America Welcome to Hahn Air 17 November,

More information

go vertical. for Microsoft Dynamics AX About MBS Dev Professional Microsoft Dynamics AX Partner Wholesale Distribution Suite

go vertical. for Microsoft Dynamics AX About MBS Dev Professional Microsoft Dynamics AX Partner Wholesale Distribution Suite WDS Professional Microsoft Dynamics AX Partner Improve Quality Increase Competitive Edge Enhance Service Deliver Fast Reliable Solutions Wholesale Distribution Suite High Volume Distribution (HVD) Executive

More information

New Data for Airports powered by ADARA. January 9th 2018

New Data for Airports powered by ADARA. January 9th 2018 New Data for Airports powered by ADARA January 9th 2018 + UNLOCKING CO-MARKETING INSIGHTS FROM ADARA DATA Based on billions of data points across the global travel ecosystem, we know travelers relevant

More information

Cloud Suite. Professional Hotel PMS in Cloud Computing. Easy to Use. Smartphones and Tablets. Management Dashboard Professional Cloud PMS

Cloud Suite. Professional Hotel PMS in Cloud Computing. Easy to Use. Smartphones and Tablets. Management Dashboard Professional Cloud PMS Newhotel Cloud Suite Cloud Suite Professional Hotel PMS in Cloud Computing Easy to Use Newhotel Cloud PMS is so simple to use that basic operations can be learned in less than one hour. All day-to-day

More information

WE ARE PART OF THE GLOBAL PAYMENT REVOLUTION

WE ARE PART OF THE GLOBAL PAYMENT REVOLUTION WE ARE PART OF THE GLOBAL PAYMENT REVOLUTION Table of contents Page no. 1. What Is ClickGem? 2 2. Disadvantages Of Traditional Money Transaction Methods & The Breakthroughs Of ClickGem 3. Key Applications

More information

COGENT REPORTS. Agile Experienced. Powerful. Accurate. In 2018 we are changing the rules!

COGENT REPORTS. Agile Experienced. Powerful. Accurate. In 2018 we are changing the rules! cogent-reports.com COGENT Agile Experienced Reliable Powerful Revolutionary Accurate Trusted Consultative REPORTS In 2018 we are changing the rules! Introducing new capabilities and offerings designed

More information

Online consumer journey in Automotive

Online consumer journey in Automotive Online consumer journey in Automotive Premium segment Prepared by February 2016 Methodology and definitions Study methodology This study was designed to better understand the online path to new vehicle

More information

Travel is the Largest & sexiest industry in the world and is growing every single day.

Travel is the Largest & sexiest industry in the world and is growing every single day. Your Travel Expert Provider Welcome to RKL Travel. Your Travel Expert Provider! We re gonna show you how to earn money from having a home-based or office-based travel business and by being a travel agent

More information

Getting Started with Drupal Commerce

Getting Started with Drupal Commerce Getting Started with Drupal Commerce Richard Jones Chapter No. 3 "Planning Your Store" In this package, you will find: A Biography of the author of the book A preview chapter from the book, Chapter NO.3

More information

5 Star London Hotels - Example Report

5 Star London Hotels - Example Report 5 Star London Hotels - Example Report January 2018 CONTENTS Your Benchmark Report Website Traffic Conversion Rates Ecommerce Performance AdWords Spend Your Traffic Index Your Conversion Rate Index Your

More information

Amadeus Hotel Store. User guide 16 March Taking hotel consolidator content to a new level with Transhotel

Amadeus Hotel Store. User guide 16 March Taking hotel consolidator content to a new level with Transhotel Amadeus Hotel Store User guide 16 March 2009 Taking hotel consolidator content to a new level with Transhotel Index Amadeus Hotel Store is now open for business!...3 Technical requirements...3 Log-in...4

More information

Mastering Retail Systems of Engagement. Engage your customer like never before

Mastering Retail Systems of Engagement. Engage your customer like never before Mastering Retail Systems of Engagement Engage your customer like never before The Retail Transformation The Equipped Customer Consumers demand to access information anytime, anywhere is posing challenges

More information