Aerolabs. E-commerce platform

Transcription

1 Aerolabs E-commerce platform

2 Aerolabs Key products A-Data A- Loyalty A- Check -in e-aero Data Base, firewall and integration Gateway Members Area Platform with customers profiles Online check-in system for Airlines E-commerce platform for Airlines

3 Aerolabs IT systems for Airlines For Airlines who want to sell more online We offer new e- commerce platform which provides fast search and business process optimization. Our IT development experience for the Airlines for over 10 years. During this time we have accumulated a unique experience with an experienced team of 20+ Travel Technology Professionals. We drive revenue and loyalty for Airlines and online travel portals. Creative is in the details, perfection in the implementation... Founded in 2011 with headquarters in Moscow, Russia.

4 Aerolabs Results of the year Bookings Passenger segments Online Check-in USD Saved clients In Members area Up-time 99.8%

5 Aerolabs Completed integrations, Key customers Integration

6 Aerolabs Introducing e-commerce platform for airlines

7 e-aero e-commerce platform Your Brand B2b XML Consumer Web Corporate Web Agency Desktop Mobile PDA Call Center Flights Hotels Cars rent Extras Other Locations Languages and content Packaging Cart Loyalty Profiles Sessions Call center servicing Rules editor Admin interface Reporting e-aero Client Connect ions Security Scheduled processes logging Customer Ru ules Supplier Rules Requests, Response aggregation, Pricing, Fees, Currency, Packaging, Sorting& Filtering, Markups, Discounts, Quality checks Supplier connections PNR cart Fares Cache Services Hotels Locations Profiles Loyalty Data base Data base Content inventory Data base Data base

8 e-aero e-commerce platform Flexible/Calendar Shopping Cross sell and Upsell of Ground Ancillaries (Hotels, Cars, Extras and other Ancillaries) Multiple Payment Options (online/offline) Fulfilment (ticketing) Booking (supports shopping on one source and booking on another) Post Booking Servicing

9 e-aero e-commerce platform Cross-platform sales system that can be integrated into any GDS The e-aero Platform s Flight Booking Engine provides - Flexible/Calendar Shopping Cross sell and Upsell of Ground Ancillaries (Hotels, Cars, Extras and other Ancillaries) Booking (supports shopping on one source and booking on another) Multiple Payment Options (online/offline) Fulfilment (ticketing) Post Booking Servicing

10 e-aero e-commerce platform Quick time to market for adding new functionality - Stay ahead of the competition Complete Savings on Fares Shopping charges on GDSs. No dependency on a GDS Fares Shopper Fast and Accurate (real time availability) Flight Calendar Display Access to worldwide flight inventory (availability). Alternatively AVS / NAVS based Availability Caching Additionally sell codeshare, interline and SPA carrier flights Sophisticated Business Rules Engine for dynamic price adjustments (mark-ups, discounts, promotions etc.) Create and manage Fare Families through the Booking Engine (Virtual cabins) Fare Families and Cabin upsell features

11 e-aero e-commerce platform Flexible Dates Search / Calendar (+/- 3 Days) Е Aero Fixed Dates Search Ability to Group Fares in Fare Families through the booking engine E Aero Branding Fare Families on the Consumer User Interface Offer Flight Upsell (Fare Family and Cabin)

12 e-aero e-commerce platform Usability test completed. We can use just 4 steps for buying tickets. Step 1 Step 2 Step 3 Step 4 Select Dates, Flight options, Passengers type and value Fares and flight search with calendar Preview page and Passengers detail Payment and Confirmation pages

13 e-aero e-commerce platform For Airlines who want to sell more online, the Aerolabs e-aero platform provides fast and accurate flight shopping, extensive ancillary and promotional selling capabilities that are proven to drive online sales. Unlike other vendors, all key aspects of flight shopping are independently supported without sending expensive messages to external GDS systems.

14 e-aero e-commerce platform

15 e-aero e-commerce platform Calendar and Flights Display 7 By 7 Days Fares Grid Cheapest available fare for each outbound/inbound dates combination Total Fare for all passengers including all taxes and surcharges Colour coding used to display and distinguish different fare families Main Fare Family characteristics displayed on mouse over with a link to see full details. Flight summary displayed on mouse over Option to change the search criteria

16 e-aero e-commerce platform Calendar and Flights Display 1 Displayed when user search for fixed dates or following a selection on the Calendar All scheduled flights shown (not just the cheapest flight as was the case on Calendar) One way Pricing Display i.e. separate outbound and inbound fare grids with their respective price One way pricing displayed irrespective of how fares are actually filled by carrier i.e. One way combinable or return or a mix of these. Each way prices includes all taxes and surcharges Handle combinability of different fare options

17 e-aero e-commerce platform Calendar and Flights Display 2 Displayed when user search for fixed dates or following a selection on the Calendar All scheduled flights shown (not just the cheapest flight as was the case on Calendar display) One way Pricing Display i.e. separate outbound and inbound fare grids with their respective price One way pricing displayed irrespective of how fares are actually filled by carrier i.e. One way combinable or return or a mix of these. Each way prices includes all taxes and surcharges Handle combinability of different fare options

18 e-aero e-commerce platform Flight Upsell Fare Family and Cabin Class Supported Fare Family Upgrade options - Upgrade Outbound only Upgrade inbound only Upgrade both outbound and inbound together Cabin Upgrade Upgrade total itinerary to next higher Cabin class. For example upgrade from Economy to Business class.

19 e-aero e-commerce platform Add to Shopping Cart An option to Re-price on Airline s Reservation host when a user selects an itinerary from results page and add it to shopping cart This will confirm availability and pricing against GDS before starting booking process In case of any difference in price, customer will be shown the difference and given an option to proceed or search again Re-price step for upsell options

20 e-aero e-commerce platform Booking The booking will be performed directly on Airline s Res. host The fare family code(s) stored as remarks in the PNR All Booking and respective fare family information will be stored in AeroLabs database Post Booking Servicing will be updated to sync. Fare family remarks into the PNR. This will be required for PNR Resync operations

21 e-aero e-commerce platform Payment Aerolabs e-commerce platform is currently integrated into PSP systems, VTB 24 Bank, Gazprombank, PSB, Wire Card ant etc. We can provide option just for Airlines PSP integration with 1,5% commission for asquiring Visa \ MasterCard including all additional charges. 3D Secure/Secure Code and Fraud monitoring are included.

22 e-aero e-commerce platform Multiple points of sales Calendar Shopping Combinable one-way flight display Fare Family Branding Flexibility Upsell GDS switcher and Cache Any customiz ation included 10 languages included No impleme ntation fee Lowest price for mainten ance

23 Aerolabs e-analytics

24 Aerolabs e-analytics Aerolabs e-analytics shows real-time tracking of the Internet sales Dynamic with different filters: Top Destinations by segment; The sales depth via the web-site; Analysis of classes. Comparison with the sales of the previous day (week, year) online and more additional.. It saves trees and management time It can help to understand market situation online and help to make the quick right decisions

25 e-analytics Sales dynamic May June Jule Aug

26 e-analytics Market dynamic 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Tranzit International Domestic

27 e-analytics Market dynamic from markets 10% 9% 23% 58% Russia Europe Asia America

28 e-analytics The depth of sales 250 segments 300 segments 350 segments 400 segments Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec DME-PAR LHR-DME PAR-DME DME-LHR

29 e-analytics Sales Route Pulse Standart 10 Current 5 0 e-pulse MOW-PAR

30 e-analytics Sales Report Ticket PNR Fares Taxes Total QWERT QWERT QWERT QWERT QWERT QWERT Summary This is a part of Sales Report

31 Aerolabs e-check-in

32 Aerolabs e-check-in Multi check-in from different PNR Seat map with payment option Check-in available from nonhost Airports Any format Boarding pass, including QR

33 Aerolabs e-check-in We offer unique product for Airlines. is no more than 5 companies offering a similar product in the world Multi Check-in from different PNR s (including children and infants) Seat map with payment option Boarding Pass printing and sending in any format including QR-code Online check-in is available from any Airlines point of flight (We have own CHKD-system product)

34 Aerolabs Members Area and loyalty (CRM integrated)

35 Aerolabs Members Area and loyalty Member Member Member Member Member Member Member Member Member Member Member Member Member

36 Aerolabs Members Area and loyalty Customers authorization and registration Customers profiles Loyalty options My bookings Online redemption CRM integration ready Tested for 15 million customers in the Data base

37 Aerolabs Web protection Aerolabs e-commerce platform is currently protected

38 Aerolabs Web protection We can provide option for Airlines DDoS protection Bot protection system Backdoor protect Cross site scripting protection Illegal resource access protection SQL injection protection Remote file inclusion protection Global CDN, Web-site caching and accelerating We can increase website speed value on 30-40%

39 Aerolabs We drive revenue and loyalty for Airlines

40 Do you have any questions??

41 Thank you Aerolabs