SPONSORSHIP PROSPECTUS. May 7-9, 2014 Wyndham Bonnet Creek Orlando, Florida

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1 SPONSORSHIP PROSPECTUS May 7-9, 2014 Wyndham Bonnet Creek Orlando, Florida

2014 Consumer Complaints Management Conference For more than a decade the Grocery Manufacturers Association (GMA) Consumer Complaints Management Conference has been providing consumer affairs and

This unique conference is not only built exclusively for professionals working in the food, beverage and consumer products industry, but provides an intimate setting for attendees to participate in

Tailored to the food and consumer products sector, key takeaways from this conference include: Model practices for complaint management Crisis management insights Enhanced knowledge of today s

2 2014 Consumer Complaints Management Conference For more than a decade the Grocery Manufacturers Association (GMA) Consumer Complaints Management Conference has been providing consumer affairs and complaint management specialists with the roadmap for effective complaint management. This unique conference is not only built exclusively for professionals working in the food, beverage and consumer products industry, but provides an intimate setting for attendees to participate in content-rich sessions and interactive discussions with consumer affairs experts, industry veterans and fellow colleagues. Year after year attendees return to sharpen their skills in customer service and gain real-world strategies and actionable items for dealing with complaints, innovative strategies for brand management, and valuable industry contacts. Tailored to the food and consumer products sector, key takeaways from this conference include: Model practices for complaint management Crisis management insights Enhanced knowledge of today s consumer and their expectations for consumer product makers Perspectives from key regulatory agencies Deeper understanding of the role complaint management plays in brand management Motivation from peers who have faced and overcome consumer affairs challenges This conference is not just a training seminar- it is an investment in you, your company and the brands it represents, with a clear impact on the bottom line. Bridge the gap between you and your consumers by attending this unique conference tailored to the food and consumer products sector. We offer a limited number of sponsorship opportunities to CPG industry suppliers and partners for this conference. These opportunities allow suppliers to enhance business relationships with current customers and attract potential new clients through networking events and breakout sessions. Sponsorship opportunities are available on a first come first serve basis. Why Sponsor?

3 WHO ATTENDS? Key decision makers from CPG manufacturers, retailers and wholesalers attend this annual event. This conference is designed for individuals interested in improving their skills as consumer affairs representatives and team managers and will most benefit those working in the areas of: Consumer Affairs Consumer Complaints SOME OF OUR RECENT ATTENDEES Abbott Nutrition Ghirardelli Chocolate Company PepsiCo, Inc. Barilla America, Inc. Call Centers / Management Product Liability Claims Green Mountain Coffee Roasters Post Foods, LLC Basic American Foods, Inc. H.J. Heinz Company Red Gold, Inc. Bay Valley Foods, LLC H-E-B Rich Products Corporation Blue Diamond Growers Hilmar Cheese Company Ruiz Foods, Inc. Bumble Bee Foods, LLC Just Born, Inc. Seneca Foods Corporation Bush Brothers & Company Kellogg Company Starbucks Coffee Company Campbell Soup Company Kraft Foods Group T. Marzetti Company Chicken of the Sea International Land O'Lakes, Inc. Target Corporation Chiquita/Fresh Express, Inc. Lindt & Sprungli (USA) Inc. The Coca-Cola Company Clement Pappas & Company, Inc. McCormick & Company, Inc. The Dannon Company, Inc. Clover Leaf Seafood Inc. McIlhenny Company The Hain Celestial Group ConAgra Foods Meijer, Inc. The Hershey Company Cott Corporation Michael Foods, Inc. The Hillshire Brands Company Dairy Farmers of America, Inc. Mission Foods Corporation The J. M. Smucker Company Daisy Brand, Inc. MOM Brands The Schwan Food Company Domino Foods, Inc. Moody Dunbar, Inc. The Sun Products Corporation Dr Pepper Snapple Group, Inc. Morgan Foods, Inc. Unilever E. & J. Gallo Winery Nestlé Purina PetCare Company Walgreen Company Faribault Foods, Inc. Nestlé USA, Inc. Walmart Stores, Inc. Flowers Foods, Inc. NewlyWeds Foods, Inc. White Castle Food Products, LLC FreshDirect, LLC Niagara Bottling, LLC WhiteWave Foods Company G.L. Mezzetta, Inc. NutriSystem, Inc. Whole Foods Market, Inc. Georgia-Pacific LLC Ocean Spray Cranberries, Inc. Winn-Dixie Stores, Inc.

4 SOCIAL SPONSORSHIPS Enough hard work! Let conference attendees relax and enjoy conference down-time with a social function sponsored by your organization. The following social functions are available for sponsorship: RECEPTIONS Welcome conference attendees to the conference with either a casual Welcome Reception the evening before the conference begins or a Networking Reception during the event. Both of these receptions will be organized by GMA and includes an open bar and hors d oeuvres. Sponsorship includes a complimentary conference registration, corporate name placed on event signage and recognition in conference materials. Two Available $5,000 GMA Member $6,500 Non-Member BREAKFASTS A great networking breakfast buffet, organized by GMA. Opportunity includes corporate name placed on event signage and recognition in conference materials. Two Available $4,500 Non-Member

Sponsorship includes a complimentary conference registration, corporate name placed on event signage and recognition in conference materials.

5 SOCIAL SPONSORSHIPS LUNCHEON The day s lunch buffet will be organized by GMA and is a fantastic networking opportunity. A space for your team can be set up in the Luncheon hall for attendees to come and connect with your group during this event. Sponsorship includes a complimentary conference registration, corporate name placed on event signage and recognition in conference materials. One Available $5,000 GMA Member $6,500 Non-Member Don t miss this opportunity to highlight your brand to the conference attendees through sponsorship of one of the great networking functions! REFRESHMENT BREAKS Networking refreshment breaks will be organized by GMA. Sponsorship includes corporate name placed on event signage and recognition in conference materials. Four Available $2,000 GMA Member $3,500 Non-Member

6 PROMOTIONAL SPONSORSHIPS LANYARDS Have the attendees do your marketing for you while they display your logo around their neck throughout the conference. Your company s logo will be printed on the lanyard for each attendee s badge. HOTEL ROOM KEY CARDS Each conference attendee staying at the Wyndham Bonnet Creek will view your company s logo every time they visit their room. Your logo will be prominently featured on every hotel room key card. CONFERENCE PROGRAM Your logo prominently displayed on the front of the program will give your company strong visibility and align it with the conference s main stage and educational content. CONFERENCE FLASH DRIVES Conference attendees will have the opportunity to receive unique content from your organization through the conference flash drives. This opportunity will provide the opportunity to highlight your brand, while delivering valuable conference content to attendees.

INTENT TO SPONSOR FORM 2014 Consumer Complaints Management Conference Sponsorship Conference Receptions (2 available) Breakfasts (2available) Luncheon Refreshment Breaks (4 available) Lanyards

7 INTENT TO SPONSOR FORM 2014 Consumer Complaints Management Conference Sponsorship Conference Receptions (2 available) Breakfasts (2available) Luncheon Refreshment Breaks (4 available) Lanyards Conference Program Hotel Room Key Cards Flash Drives NAME: TITLE: COMPANY: ADDRESS: PHONE: FAX: E--MAIL: I AGREE TO SPONSOR THE SELECTED ITEM(S) ABOVE: SIGNATURE: DATE: PLEASE RETURN FOR VIA OR FAX TO: Jonathan Downey Senior Director, Membership & Business Development Grocery Manufacturers Association Jdowney@gmaonline.org P: (202) F: (202)

February 4-6, The Hilton Orlando Lake Buena Vista. Orlando, Florida

February 4-6, The Hilton Orlando Lake Buena Vista. Orlando, Florida SPONSORSHIP PROSPECTUS February 4-6, 2013 The Hilton Orlando Lake Buena Vista Orlando, Florida THE 2012 SUPPLY CHAIN CONFERENCE The 2013 Supply Chain Conference will be jointly hosted by the Grocery Manufacturers