Big Data and Automotive IT. Michael Cafarella University of Michigan September 11, 2013

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1 Big Data and Automotive IT Michael Cafarella University of Michigan September 11, 2013

2 A Banner Year for Big Data 2

3 Big Data Who knows what it means anymore?

4 Big Data Who knows what it means anymore? Associated with: Google, Facebook, Twitter Hadoop, MapReduce Cluster computing, cloud computing Machine learning, predictive analytics, data science magazine covers For a large range of tasks, data availability is no longer a serious constraint

5 Data + Statistics = Predictors Web pages + user clicks Movie views + user ratings Tweets about illness Cameras + laser scanners Cell phone sales records Google web search Netflix recommendations Disease outbreak estimates Self- driving cars Customer churn prediction Statistics grew up data- poor Old techniques now v. effective thanks to data Enabled by Web, cheap disks, cheap sensors Google was among the first to see it coming

6 Agenda A Sample Big Data Task Possible Tasks in Automotive IT

7 Agenda A Sample Big Data Task Possible Tasks in Automotive IT

8 Tweets for Macroeconomic Prediction Why use Twitter? Tweets contain valuable information freely provided by the Tweeter in real time Quick and cheap relative to surveys Better at capturing turning points Permit retrospective analysis because beliefs and actions are archived Let s try unemployment

9

10 The Data Tweets are short timestamped messages Explicit metadata: author, geography, time Implicit metadata: gender, age, many others Roughly 1B every 2 days More than 15% of online American adults

11 Processing Pipeline How to turn raw text into predictions?

12 Processing Pipeline 1. Obtain ~13B Tweets in (compressed ~5 TB) 2. Enumerate and count all unique k- grams in data 3. Group counts by week, build all (k- gram, signal) pairs 4. Choose unemployment- related ones 5. Use signals to build model to predict new claims 10/17 i need a job /15 i love you /28 justin bieber 940,291 ( I need a job, ) I need a job, I got fired, etc. 12

13 Deriving Signals Each signal derived from counts of k- grams Any consecutive sequence of k or fewer words Tweet of N words yields ~kn k- grams We used k=4 (enough for I lost my job ) I teach at the University of Michigan 1: I, teach, at, the University, of, Michigan 2: I teach, teach at, at the, the University, 3: I teach at, teach at the, at the University, Our Tweet corpus contains 2.55 billion unique 4- grams in English that appear at least three times 13

14 Choosing Signals Too many to examine by hand Good signals may not be obvious Lysol flu Obvious signals may not be good unemployment benefits Automated methods would be great, but very difficult. Our research focuses on this problem For now, manually formulate plausible ones I lost my job, I need a job, I want to work 14

15 Experiments 15

16 Signals Category Search signals Lost job signals Unemployment signal Terms find a job, looking for a job, looking for work, need a job canned, laid off, fired (get fired, got fired, be fired, fired from, was fired, been fired, fired lol, being fired, just fired) unemployment Exclude benefits, fired up, others 16

17 Initial Claims (SA) versus Twitter Index Learn log(2) Initial Claims Twitter Index Thousands, Weekly

18 Do Twitter Signals Carry Incremental Information? Panel of economists predict unemployment, make mistakes Can we predict economists surprise? If Twitter adds nothing new, should be impossible 18

19 Initial Claims for Unemployment Benefits Surprise Predicted with Twitter Revised Data J A S O N D J F M A M J J 2012 Creating Measures of Labor Market Flows using Social Media 19

20 Agenda A Sample Big Data Task Possible Tasks in Automotive IT

21 Finding Novel Applications: Some Rules of Thumb 1. Data is the critical resource, often overlooked Great data makes a middling analyst look good The reverse isn t true 2. Look for data exhaust to exploit Sales records, transaction logs, phone logs 3. Datasets are synergistic Weather data is boring Weather + repair data is compelling 4. Resource optimization often pays off quickly 5. Novel services possible, yield bigger impact

22 Resource Optimization Predict demand for models & colors (possibly prior to manufacture) Can be localized to states, probably counties Esp useful for dealer inventory management Also possible for parts, components, accessories Predict service issues Manufacturer warranty liability Daily load on service staff Predict buyer- specific propensity to purchase (See Charles Duhigg, NYTimes, 2/19/2012)

23 Novel Services Auto Owners Better prediction => accurate contract pricing Better service and Refuel now! warnings Next- purchase recommendations Traffic and Infrastructure Traffic prediction (e.g., Tell me when to leave work ) Street- specific maintenance and salting Intersection- specific accident prediction Find fun drives

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