Signature Spas & Pools Inc

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1 Dear Spa/Pool Owner, Hopefully you and your family have fared well through what has been tumultuous weather the past few months. Between Hurricane Sandy and Winter Storm Nemo, your pool and spa may have been damaged slightly or in some unfortunate cases more severely. We wanted to let you know that as Spring is approaching we are here to assist you in any way possible. We have come up with some discounts and specials to try to ease the burden of dealing with these repairs. The first special we are extending Free evaluation of any Spa/Pool damaged from Hurricane Sandy. In addition, we are extending our fall offer of 15% off any repairs of a spa effected from the hurricane. In case you didn t know, we are now known as. You probably figured out the biggest change We have expanded into Pools as well as Hot Tubs. We have started implementing Pool services such as Opening, Weekly Maintenance, Repairs, NO Chemical alternatives and Closing/Winterizing. In addition, we carry a full line of Products like Filters, Pumps, Heaters, and Cleaners. We ve changed our website to reflect the changes and added a new address. As Spring approaches we wanted to let you know of some of the Services you may find useful as you open your Spa/Pool. You may be in need of a Replacement Cover that was possibly damaged in the hurricane or snow storm. Perhaps it has just absorbed too much water and now weighs too much. All products in our Online Store are on sale as well. We are also discounting Spa Repairs should you need your spa repaired before the really cold weather comes in. We do service spas all year long so if the need should arise please don t hesitate to contact us. We are also very pleased about the success we ve had with the ECOSmarte NO Chemical System. Many customers have taken advantage with overwhelming satisfaction of using their spas with no chemicals and virtually no maintenance. We encourage you to check out the information enclosed about the ECOSmarte System as well as the $100 off the purchase and installation. If you kept your spa open all winter, this is a great time for us to perform our Drain, Clean, & Refill Service. Changing the water as we start the season is a good idea so as to ensure fresh, clean, and easily manageable water chemistry. We are very excited for the upcoming season and having the ability to expand our offerings to you with swimming pool services and products. Please feel free to check out our website or call us with any questions you may have.

2 Spa Opening This Service is designed for the customer who has had their spa closed or shut down for an extensive period of time. This service is more labor intensive and time consuming than our Drain, Clean & Refill Service. In some cases we may require the spa be filled so that we can blow out the jet lines as there is some settling and will give you the ideal performance once cleaned, refilled and started. We will perform the following for $250: Drain spa (if required) after application of a Jet Line cleaner Blow out all lines Clean the spa s acrylic shell with a non-toxic, aromatic cleaner Clean the spa s filters Refill the spa to properly prime all pumps Add necessary opening chemicals Check all spa functions to ensure proper operations Make suggestions as to possible repairs or items which may need replacement All appointments are subject to permitting weather conditions. Opening chemicals include proper dosages of Spa Metal Gone, Alkalinity Increaser, Reserve and Renew Prices subject to change. Changes will be posted on website Overly neglected Spas may incur 25% surcharge due to increased time needed to service properly Mineral Purifier, Replacement Pillows, Filters and Jets extra All payments will be made to Signature Spa Service

3 Drain, Clean & Refill Having issues with keeping the spa clean? Spa foaming excessively? Just don t have time to change the water and refresh your spa? We just may have the answer for you. Introducing Drain, Clean & Refill Service. Already participate in our Maintenance Program? If so, call/ us for extra savings off this service!! In addition as a way of saying thanks, all customers who purchase this service receive 20% off any chemical purchase made at time of service. If you know what you need prior let us know and we will bring it or we will be happy to ship it for you. We will perform the following service to your spa for $175 Add cleaning agent to the spa s plumbing Drain spa Clean the spa filter(s) Clean the spa s acrylic shell with a non-toxic, aromatic cleaner Clean the spa s hard cover (if possible) Refill the spa to properly prime all pumps Add necessary opening chemicals Check all spa functions to ensure proper operations Make suggestions as to possible repairs or items which may need replacement All appointments are subject to permitting weather conditions. Opening chemicals include proper dosages of Spa Metal Gone, Alkalinity Increaser, Reserve and Renew Prices subject to change. Changes will be posted on website Overly neglected Spas may incur 25% surcharge due to increased time needed to service properly Mineral Purifier, Replacement Pillows, Filters and Jets extra All payments will be made to Signature Spa Service

4 Spa Maintenance Program In a continuing effort to assist all of our customers, we would like to introduce you to the Spa Maintenance Program. If you do not have the time to take care of your spa s water chemistry or if the whole process is too difficult to understand like what to put in on what day and how much, than this program is perfect for you. Let us take care of all of your spa s general chemistry needs, with 2 payment options and 2 plans to choose from we are sure you can find one to suit your needs. Here is what we will do depending on what plan you choose: Plan #1 Maintenance Only : 2 visits per month On an as needed basis we will perform the following: Add Shock Add Bromine Tablets Clean Filters Add Alkalinity Clean Cover Vacuum Spa Add Clarifier, Enzyme and/or Foam Down Plan #2 Maint. w/ Winterizing 2 visits per month for up to 9 months and 1 Winterizing All of the service performed in the Maintenance plus at the time of your choosing, we will Winterize you spa by doing the following: Drain the spa Blow out all the plumbing lines Add non-toxic pipeline antifreeze Cover and Shrink wrap the spa when possible (can get to all 4 sides, no blockages) Option #1 Yearly $775 Save $290 OFF Option #2 Payment Option #2 Monthly $89 per month Costs $1068 per year Disclaimers: Cancellations on yearly refunded at monthly rate All appointments are weather permitting Damaged covers not treated In winter months, filters to be cleaned by customer indoors Maintenance customers required to have 2nd set of filters and mineral purifier upon refilling Deflation of pillow and wrap damage not covered Cover/wrapping of spa at technician s discretion Prices subject to change. Changes will be posted on website Prices as of January 1, 2007

5 Replacement Covers Spa cover heavier than your spa? Hurricane Sandy destroy the hard cover?is your cover ripped or are the inserts broken? Do you only use 1/2 your spa because you can t remove the spa cover? Perhaps it is time to replace your cover with one that will be more functional. We offer replacement covers for all types of spas in a wide array of colors that will either match your current cover or give you the option to switch to a choice of 11 colors. All Standard Covers are tapered 4-2, have 4 mil wrapped 1 lb. Foam Cores, 3 year warranty. In addition, you can also add the following options to your replacement cover to add to its longevity: Double Vapor Wrap adds an extra layer of moisture barrier 5-3 Foam inserts with 1 lb. Foam We also recommend having a Cover Lifter to add in ease of removal of the cover as well as protecting the cover by keeping it off the ground. We can install one for you for a nominal fee. Pricing All covers under 96 (except J-400 series) $449 Jacuzzi J-400 series spas- $650 Double Vapor Wrap Add $50 Cover Lifter Manual- $225 add $60 for installation Cover Lifter Hydraulic- $329 add $75 for installation Purchase a Replacement Cover by 4/15/2013 receive $50 off; 15% if purchasing cover and lifter w/install

6 No Chemical Spa Treatment System Natural Oxygen. Easier to use than Chlorine! Safer than Ozone. More effective than Bromine or Bacquacil. Eliminate the following: Toxic chemicals Health hazards Offensive chemical odors Damage to our environment The ECOsmarte Chemical Free Spa System is an effective low cost solution. The system uses copper ionization, which has a faster and longer kill rate than chlorine or bromine. Just select the ionize button on your control box for 10 minutes to 2 hours each week depending on the size of your spa. Natural oxygen is delivered to your spa at a rate ten times greater than ozone whenever the pump runs. ECOsmarte takes a proven technology one step further, completely eliminating the need for sanitation chemicals or for adding toxic staining silver to your water. ECOsmarte's technology is superior to chemical treatment and more effective than any other alternative methods available. ECOsmarte has become a market leader in agricultural and well water treatment using no salt or chemicals, as well as the leading developer for advanced pool purification products and rooftop cooling systems. All of ECOsmarte's Spa products are easy to install and come with complete documentation. They are backed up by ECOsmarte's 60 day money back guarantee* and 5 year factory warranty.

7 Signature Spas & No Chemical Spa Treatment System Pools Consider that you will spend $300-$400 per year maintaining a chemically sanitized spa not to mention what your time is worth. At $1595 for an ECOsmarte system, the system will pay for itself in approximately 4 years just in chemical costs alone. Factor in that you will no longer be soaking in chemicals and the benefits that provides in both safety and time saved in maintenance and you will see how much $ense it makes to switch to ECOsmarte. Also included in the price is installation of the system which will virtually automate its operation which essentially eliminates your time spent maintaining the spa with the exception of cleaning the filters and possibly adjusting the Ph. Also if you are concerned about the environment you will be extremely pleased that the ECOsmarte system is totally green in its operation. All of ECOsmarte's pool products are easy to install and come with complete documentation. They are backed up by ECOsmarte's 60 day money back guarantee* and 5 year factory warranty. The Spa owners guide will instruct you or your service personnel on the exact method to achieve the most beautiful silky water you have ever experienced. You will never swim in chlorinated/brominated water again once you have discovered the state-ofthe-art, halogen-free spa. If you are interested in converting to an ECOsmarte system and soaking in bottled water instead of chemically treated water, give us a call an we can answer any questions you may have. Cost is $1595 and includes installation of the system, timer, copper testing kit, 5 year warranty, and 6 months of toll-free support directly from ECOsmarte. Purchase an ECOSmarte System by 4/30/2013 and receive $100 off *60 day money back guarantee is for cost of system only. Installation of the system is $129 and is non-refundable. If you are dissatisfied with the product we will uninstall and refund $1366 ($1495-$129).

8 Need chemicals for your spa? A new set of pillows? How about a lifter or a set of steps? Signature Spa Service gives you the convenience of purchasing items from us without leaving your home. We offer a wide array of products for your spa. We carry Leisure Time Chemicals, Spa Pillows, Filters, Cover Lifters, Diverter parts, Replacement Covers, Jets, and anything else you may need. We are adding products on a regular basis however if you there is an item that you need and don t find, call or us and we can get it. Simply Click Here or visit our website and Click Online Store to access the Store. 10% OFF ANY PURCHASE AT OUR ONLINE STORE (EXCLUDING SERVICES) USE CODE : Spring2013 AT CHECKOUT TO RECEIVE DISCOUNT OFFER GOOD THROUGH 4/30/13

9 Pool Services & Products As you prepare to get your backyard in order for parties, BBQ s and summer fun, we wanted to let you know about the Services & Products we offer to get your Pool looking its best or restoring it in prime working order. We continue to expand our Services and Products available for Pools. If you don t see something you need please feel free to contact us. We would be happy to help. Pool Cleaning/Maintenance We can assist in getting your pool up and running or keeping it looking great all summer long. Click Here For more Info 10% discount on Services purchased by 4/30 Pool Equipment Servicing/Sales We can repair/replace any equipment that may not be working properly. We carry Heaters, Solar Heating, Cleaners, Alternative Sanitation Systems, and Entry Systems Click Here For more Info 10% discount on Services purchased by 4/30 Automation Systems What if your pool could self adjust, automatically test its own chemistry, and balance and sanitize your water? What if it always knew what the water needed and adjusted continuously, eliminating unhealthy highs and lows. Click Here For more Info 10% discount on Products purchased by 4/30 Alternative Sanitation Systems/No Chemical We offer multiple alternatives to traditional Pool Care. From Salt Genereators to ECOsmarte No Chemical Systems we have an alternative that will work for you. Click Here For more Info 10% discount on Products purchased by 4/30

10 Social Media As we try to interact as much as possible with our customers we have created pages on the most popular Social media sites like Facebook, Twitter and You Tube. We will have how to s, Helpful Hints, Special Promotions and Daily schedule postings. If there is something you would like to see on any of our sites please let us know. We highly encourage you to Friend/ Follow us to get the full experience.

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