How do I buy books through UIU s bookstore provider?

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1 How do I buy books through UIU s bookstore provider? 1. Visit This page gives you basic information regarding UIU s bookstore provider. It has a link to MBS Direct s webpage and a quick walkthrough on how to order books. You will also find MBS Direct s contact information on this page. 2. Once you click on the link, it will take you to the MBS storefront. 3. Once at the MBS storefront, you have two options. a. Do you want to use your Student Account? Use It Here i. If you are planning to charge your books to your student account, and you have a Book Charge ID, you may click on this option and enter the required information. You may also enter this information at checkout.

2 b. Let s Get Started i. If you are not planning to charge your books to your student account, choose this option. 4. Once you either enter your student account information or click on Let s Get Started, it will ask you to choose your term, location of study, and course. If you are in enrolled in multiple courses, enter all your courses here. 5. Click View Your Materials

3 6. The next page brings up a list of the textbooks for the courses chosen. You have different options to buy or rent. Choose the option that is best for you. 7. Once you have the materials chosen, click Add Selected to Cart

4 8. Click Proceed to Checkout

5 9. Before you checkout, MBS will suggest extra items that are recommended for your courses. Choose which items you would like and Add Selected to Cart. If you do not wish to add any items, click on No Thanks, Continue to Checkout

6 10. Review the items in your cart. If everything looks ok, click Check out now

7 11. You have three options. a. Do you want to use your Student Account? Use It Here i. Click here if you received a Book Charge ID and wish to charge your books to your student account at UIU. If you have already entered your student account information and Book Charge ID, you should not have to enter it again. International students are not eligible for a book charge ID to charge books to their accounts. b. Existing Customers i. Enter your information here if you have made purchases through MBS Direct in the past. c. New Customers i. Enter your information if you are a new customer with MBS Direct.

8 12. Click through any remaining prompts to finish your order. What is a book voucher? A book voucher is a book charge ID that can be used on the MBS website to add a book charge to your student account at Upper Iowa University. How do I know if I will receive a book charge ID? Here are the criteria to be eligible to receive a book charge ID: Financial Aid: 1. Your total accepted financial aid award amount for the semester (Fayette)/session (Center/Online) must exceed all institutional charges on your account (including, but not limited to tuition, fees, campus housing and meals). Your total accepted financial aid must exceed all institutional charges by a minimum of $ Your awards must have been accepted, and you must have completed the Master Promissory Note (MPN), Entrance Counseling, and any outstanding requirements. For a list of pending documents, visit Net Partner (hyperlink) ( udent%2fpghome.aspx). For questions regarding documents, contact UIU Financial Aid Office by at financialaid@uiu.edu, by phone at , Option 3, or in person in Garbee Hall, Student Enrollment Center.

9 3. You must be registered for at least 6 credits for the semester at the undergraduate level or at least 3 credits for the semester at the graduate level. Once all three items above are complete, you can expect to receive a book charge ID within hours. If you do not receive a book charge ID within hours, contact Andrew Ransom (ransoma@uiu.edu) or Brad Kuboushek (kuboushekb24@uiu.edu). VA: o You must receive Chapter 31 - Vocational Rehabilitation benefits through the Department of Veteran s Affairs. Your authorization form (1905) must be valid to cover that session s tuition, book, and fee charges. Third Party Company Tuition Assistance: o You must have proof the company is covering the cost of textbooks. This should be stated in the tuition assistance form. Please your request for a book voucher with your tuition assistance form to businessoffice@uiu.edu. International Students: o International students are not eligible to charge their books to their student account at Upper Iowa University. My company is tax exempt. How do I order my textbooks tax-free? VA: o VA vouchers are automatically tax exempt. Third Party: o You will need to contact MBS and provide them a letter from the company stating they are tax exempt. You can provide this before you purchase your books to receive a proactive exemption, or you can contact MBS after your purchase your books to receive a credit for the tax. If you do not contact MBS to receive a credit for the tax, you will pay the tax out of pocket. o Contact MBS at: Phone Number: x 3299 Fax Number: Voucher@mbsbooks.com How do I know how much aid I am receiving? You can go out to NetPartner and log in using your student ID number and PIN. You can also find this information on your most recent award letter for the current year. How do determine what my institutional charges on my student account are? You can log into the student portal of myuiu, click on the Academics Tab, click on Student Accounts, View Course and Fee Statement under My Account Info. Add up all tuition, fees, campus housing and meal charges for the upcoming semester/session. How do I know if I have all my required documents completed? You can go out to NetPartner and log in using your student ID number and PIN. You can also find any forms you might need to fill out and return on this website. How much will my book charge ID be worth? Financial Aid:

10 The amount of your accepted aid that exceeds your tuition, fees, and room & board. The minimum voucher amount is $ Vouchers are capped at $ per session for center/online students. Vouchers are capped at $ per semester for Fayette students. Do I need to order books per session or per semester? Fayette students: o You must order books per semester. Your Financial Aid disbursement schedule runs per semester. Center/Online students: o You may order books per session. Your Financial Aid disbursement schedule runs per session. However, you do have the option to order the entire semester s books up front if you wish. What if my second session s class is cancelled or dropped and I ve already ordered my textbooks? You may contact MBS for book return options. Visit their website here click Menu, Help & Contact Us. How will I receive my book charge ID? A Book Charge ID code will be ed to you from MBS Direct. This will go to your UIU school . When does my book charge ID expire? The voucher code is valid until 12:00 AM of the second Monday of the session. The from MBS Direct will state the expiration date of the voucher. What happens if I need to order additional books, but my code has expired? Fayette: o You are no longer eligible to charge books to your student account. Any remaining voucher amount should be sent to you as an overpayment refund. UIU suggests you use the refund to pay for additional books. Center/Online: o You may be eligible for a new book charge ID, if your aid for Session 2 exceeds the institutional charges (including, but not limited to tuition and fees) for Session 2. What if I opt not to use my book charge ID? If there is excess aid on your account, the aid will be processed to you as an overpayment as early as week 4 of the session. The overpayment will be provided to you via your selected BankMobile refund option. Please contact Student Accounts for questions regarding your BankMobile account. Does my book charge ID impact my financial aid award? Your aid is not impacted. However, changes in your aid could impact your book voucher eligibility. What are my buyback options? Contact MBS or visit their website here Click Menu, Help & Contact Us.

11 Contact Information MBS: Phone: Website: Book Voucher Questions: Andrew Ransom Or Brad Kuboushek Financial Aid Questions: Financial Aid , Option 3 Student Account Questions: Business Office Student Accounts businessoffice@uiu.edu , Option 3

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