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1 Schls Own Adventure understands cncerns abut hw data may be stred, sent and used by cmpanies particularly data relating t students/minrs fr whm yu are respnsible. Yur and their privacy is imprtant t us. We at Schls Own Adventure value yur privacy and are cmmitted t safeguarding any persnal data yu give us r we cllect. This Plicy prcedure describes hw we cllect, use, prcess, stre and disclse infrmatin, including persnal infrmatin, while prviding ur services. We d ur best t keep the infrmatin we cllect abut yu and thse yu are respnsible fr t the minimum necessary. Unless we have a specific lawful reasn t use this infrmatin, we will ask fr yur cnsent t cllect it. We als let yu knw what rights yu have ver yur infrmatin. Ctrl + click t g directly t any sectin in this Privacy Plicy statement The infrmatin we cllect Hw d we cllect infrmatin Hw we use infrmatin we cllect Our Marketing Practices Sharing Yur Persnal Data Yur Persnal Data Rights Data Security Data Retentin Hw t Cntact Us Other Privacy Infrmatin Ckies Plicy What are Ckies Allwing us t use Ckies Turning Ckies ff Our Ckies Persnal Infrmatin yu share with us while enquiring abut a prgramme ffer r making a bking with us: Schl cntract hlder Infrmatin. We require certain persnal infrmatin such as yur first and last name, jb psitin, telephne number and address when we first register yur requirements. Infrmatin abut ther prgramme participants including all students/minrs fr whm yu are acting during the bking prcess. This may als include ther schl departmental staff wh are invlved in the cntract prcess i.e. the schl Finance Department. When ding s, as in all ther aspects f ur cntract prcess, yu undertake t act with

2 their cnsent and authrity r the authrity f their parents r guardians and t make them aware f this privacy plicy. Finance Infrmatin including schl bank accunt, invicing and payment details. Pertinent Medical Infrmatin i.e. allergies, medical cnditins r disabilities, specialised assistance required and recmmended r prescribed treatment / therapies. Dietary requirements r restrictins. Relevant qualificatins and experience. Travel Infrmatin and dcuments including passprt details and flight details. Recrd f cnversatins. Details f interactins between us and yu, the results f any surveys r evaluatins, testimnials, cmplaints r incidents. Cntact infrmatin f Schl subject leaders gained frm publicly available surces Persnal Infrmatin yu share with us while enquiring abut a jb ffer including previus experience, relevant qualificatins and references. WE DO NOT COLLECT INFORMATION DIRECTLY FROM MINORS. Any necessary persnal infrmatin required by us fr the safe and lawful perfrmance f the cntract (including names, gender, dates f birth, natinality, next f kin details, medical cnditins, diets etc) f students belw the age f 18 will be cllected by the schl prgramme leader wh, acting in lc parentis, is required t release it t us when required by us. It may be necessary fr us t share this infrmatin with ur lcally emplyed staff r ther lcal service prviders i.e. accmmdatin. Depending n yur interactins with us we may cllect infrmatin in the fllwing ways: Direct Interactins: Yu may give us yur identity, cntact details and ther data by filling in frms r by crrespnding with us by phne and r therwise. This includes persnal data yu prvide when yu: Fill in part f the bking infrmatin n ur site but d nt cmplete the bking. Agree t receive updates r ur service newsletters. Create an accunt n ur website and enter infrmatin nt nline frms.

3 Prvide us with infrmatin abut an accident, illness r incident that ccurred r sme ther feedback. Attend any f ur events. Autmated technlgies r interactins. As yu interact with ur website, we may autmatically cllect technical data abut yur equipment, brwsing actins and patterns. We cllect this persnal data by using ckies, server lgs and ther similar technlgies. Third parties r publicly available surces such as Schl websites r Directries. We may receive persnal data abut yu frm varius third parties as set ut belw: Airlines, htel prviders r ther parties we wrk with if yu make a cmplaint t them r they make a cmplaint t us; Analytics prviders Public infrmatin WHAT DO WE USE YOUR INFORMATION FOR? Under data prtectin laws we are allwed t use persnal infrmatin nly if we have a prper reasn t d s such as: T fulfil a cntract we have with yu r; When it is ur legal duty r; When it is in ur legitimate interest (r thse f a third party) and yur interests and fundamental rights d nt verride thse interests, r When yu cnsent t it. Generally we d nt rely upn cnsent as a legal basis fr prcessing yur persnal data ther than in relatin t sending ur direct marketing cmmunicatins t yu via . Yu have the right t withdraw cnsent t marketing at any time by cntacting us. We have set ut belw a descriptin f all the ways we plan t use yur persnal data: T prepare a cntract ffer fr yu and prvide ther infrmatin assistance prir t a bking. T manage yur bking with us. We will use yur infrmatin t prvide yu with any travel services that yu request r purchase. This entails bking yur flights, accmmdatins, transprtatin, rganising activities r ther cmpnents f yur itinerary and prviding yu with yur tickets r any special assistance yu require. Als alerting yu t changes in

4 itineraries r respnding t any cmplaints yu have. T ensure the safety f prgramme participants by enabling us t manage their well-being and t avid safeguarding risks particularly f Minrs. T enable us and yu t cmplete a service evaluatin reprt in rder t establish perfrmance utcmes and imprve service quality. T persnalise yur custmer experience and imprve ur service presenting yu with relevant prducts and services. T ensure security f ur services, staff and suppliers and prtect ur business interests. T deter and investigate fraud and unauthrised r illegal activities. T prcess any jb applicatins in rder t recruit suitable new emplyees r cntractrs. T ptimise ur website and ther internet based prmtinal ffers and newsletters. If yu use ur sites we will use yur infrmatin and data analytics t ensure that the cntent is presented in an effective manner fr yu and yur device. T cmply with ur legal bligatins fr instance in relatin t any curt rders r insurance claims. T send yu marketing cmmunicatins. We will use yur infrmatin t cntact yu in rder t keep yu up t date with the latest news, ffers, events, prmtins that we cnsider may be f interest r relevant t yu. We will usually nly d this n the basis f ur legitimate interest t prvide yu with a custmer service and curriculum subject supprt. Please see the Marketing sectin belw fr mre infrmatin. One f the reasns we smetimes cllect infrmatin is s that we can assess what we think yu and yur schl may want r need in supprt f Learning Outside the Classrm aspects f the natinal curriculum fr example field study trips. With this infrmatin we decide which prducts, services and ffers may be relevant fr yu and what marketing yu may be interested in. We nly cntact yu with ffers, facilities and prmtins that we think might be f prfessinal interest/educatinal relevance t yu and yur students (legitimate interest, bth urs and yurs). What if I dn t want t receive marketing? We never want t send ur marketing t smene wh isn t interested in receiving this cntent. If yu d nt want t hear frm us, yu can unsubscribe frm marketing by clicking n the unsubscribe link included in all f ur s r by cntacting us directly. Third parties and marketing. We d nt pass yur infrmatin t ther parties fr marketing purpses.

5 In rder t prvide yu with the cntracted services n the lawful grunds described abve, we may share yur persnal infrmatin with third parties such as: Third party suppliers we wrk with t deliver yur bking and ther services t yu such as prgramme guides, airlines, tur peratrs, transprt cmpanies, accmmdatin prviders, airprt authrities and insurance cmpanies. Medical and ther emergency services in the event f illness, injury r ther emergency in rder t lk after yur health, safety and well-being during yur trip. Other gvernment authrities i.e. immigratin / brder cntrl and natinal parks fr the purpse f acquiring entry permits and licences. This wuld usually be the basic infrmatin cntained in yur passprt Curts r advisrs. We may have t share yur infrmatin with ther third parties (such as lawyers, accuntants r ther advisrs, regulatry authrities, curts and gvernment agencies) t enable us t enfrce ur legal rights, r t prtect the rights, prperty r safety f ur emplyees r where such disclsure may be permitted r required by law We want yu t feel reassured that yu have cntrl f yur persnal infrmatin. With this in mind, we have explained belw the rights yu have in relatin t the persnal infrmatin we hld abut yu: The right t be advised f hw we will use yur persnal infrmatin. This is set ut in this privacy plicy.. The right t ask us t crrect any infrmatin yu believe is incrrect The right t ask us t nt t use yur infrmatin fr marketing purpses. The right t receive a cpy f the persnal data we hld abut yu r t request that we transfer this t anther service prvider. In certain circumstances, the right t ask us t stp using infrmatin abut yu.

6 The right t ask us t limit r cease prcessing r erase infrmatin we hld abut yu in certain circumstances. The right t withdraw cnsent that yu have prvided t us t use yur persnal infrmatin. Hw can yu exercise yur rights? Yu can exercise these rights ver yur data by cntacting us r by checking the applicable bxes n frms where we cllect yur infrmatin r t tell us that yu dn t want t participate in marketing. Yu can als unsubscribe frm any marketing circulatin lists yu are n by scrlling t the bttm f the and clicking the unsubscribe link. We will cmply with yur requests, unless we have a lawful reasn nt t d s. We may need yu t prvide additinal details t cnfirm yur identity in rder t prcess yur request. We have put in place apprpriate security measures t prevent unauthrised access f yur persnal data, it being accidentally lst, misused, altered r inapprpriately disclsed. In additin, we limit access t yur persnal data t thse emplyees, agents, cntractrs and ther third parties wh have a business need t knw. They will nly prcess yur persnal data n ur instructins and they are subject t a duty f cnfidentiality. We have put in place prcedures t deal with any suspected persnal data breach and will ntify yu and any applicable regulatr f a breach where we are legally required t d s. Fr hw lng d we retain yur data? We will nly keep yur persnal data fr as lng as necessary t fulfil the purpse we cllected it fr, including fr the purpse f satisfying any legal accunting r reprting requirements. We perate a data retentin plicy and lk t find ways t reduce the amunt f infrmatin we hld and the length f time we hld it fr. By law we have t keep basic infrmatin abut bking and ur custmers fr six years fr legal claims and tax purpses. In sme circumstances we may annymise yur persnal data (s that it can n lnger be assciated with yu) fr research r statistical purpses in which case we may use this infrmatin indefinitely withut further ntice t yu. If yu have any questins r cncerns abut this privacy ntice, including any

7 requests t exercise yur legal rights, please cntact jeremy@schlswn.cm in the first instance. If we are unable t reslve yur cncern, yu have the right t make a cmplaint t the Infrmatin Cmmissiner s Office (ICO), the UK supervisry authrity fr data prtectin issues ( r the relevant data prtectin authrity where yu live. Change f Purpse. We will nly use yur persnal data fr the purpses fr which we cllected it, unless we reasnably cnsider that we need t use it fr anther reasn and that reasn is cmpatible with the riginal purpse. If we need t use yur persnal data fr an unrelated purpse, we will ntify yu and we will explain the legal basis which allws us t d s. Please nte that we may prcess yur persnal data withut yur knwledge r cnsent, in cmpliance with the abve rules, where this is required r permitted by Changes t this privacy plicy and yur duty t infrm us f changes. We keep ur privacy plicy under regular review. This versin was last updated n 1 st June It is imprtant that the persnal data we hld abut yu is accurate and current. Please keep us infrmed if yur persnal data changes during yur relatinship with us. Schls Own Adventure uses ckies n its website as almst all websites d, t help us prvide yu with the best experience pssible. By using ur website, yu cnsent t the use f ckies. Our Ckies Plicy explains what ckies are, hw we use ckies and yur chices regarding ckies. We d nt use ckies t: cllect any infrmatin that culd identify yu persnally. cllect any sensitive infrmatin. pass data t advertising netwrks. Ckies are small pieces f text sent t yur web brwser by a website yu visit. A ckie file is stred in yur web brwser and allws the Service t recgnize yu and make yur next visit easier and the Service mre useful t yu.

8 Ckies can be "persistent" r "sessin" ckies. If the settings n the sftware that yu use t view ur website (yur brwser) are adjusted t accept ckies we will interpret this, and yur cntinued use f ur website, t mean that yu accept ur use f ckies. We use ckies t cmpile annymus visitr statistics such as hw many peple have visited ur website, what type f technlgy they are using, hw lng they spend n the site, what page they lk at etc. This helps us t cntinuusly imprve ur website. These s called analytic prgrams als tell us hw, n an annymus basis, peple reached this site (e.g. frm a search engine). If yu'd like t delete ckies r instruct yur web brwser t delete r refuse ckies, please visit the help pages f yur web brwser. T disable Ggle Analytics, visit this tl: Please nte, hwever, that if yu delete ckies r refuse t accept them, yu might nt be able t use all f the features we ffer, yu may nt be able t stre yur preferences, and sme f ur pages might nt display prperly. Belw is a table f infrmatin which lists all ckies used n ur website. Ckie Descriptin Ggle Analytic s Ggle Analytic s _utma _utmb A Ggle Analytics ckie, which keeps track f the number f times, a visitr has been t the site, when their first visit was, and when their last visit ccurred. A Ggle Analytics ckie, which creates a timestamp f the exact mment when a visitr enters a site.

9 Ggle Analytic s Ggle Analytic s Ggle Maps _utmc _utmz PREF, NID A Ggle Analytics ckie, which creates a timestamp f the exact mment when a visitr leaves the site. A Ggle Analytics ckie which tracks where the visitr came frm, what search engine was used, what link was clicked n, what keywrds used, and where in the wrld the site was accessed frm. This ckie is set by Ggle Maps when yu lad a map f ur lcatin