danielsestateagents.co.uk sales

Transcription

1 sales

2 When I made the decision to sell my house recently I contacted several estate agents. Wisely I chose the one at the top of my list and wish to say a personal thank you to all the staff at Daniels Estate Agents who worked diligently, energetically and with empathy to ease me through the procedure and secure a very satisfactory outcome. welcome Our award-winning service opens more doors... Since we opened the door to our first office in 1991, Daniels Estate Agents has rapidly become one of the leading, independently owned estate and letting agents in the North West London and Middlesex areas. Selected as one of the best agents in the U.K., as well as winning awards for customer care, we believe our success lies in an ongoing commitment to maintaining a level of customer satisfaction that is exceptional in our industry. Today we have a growing chain of offices servicing the local area. Each office is run by experienced managers with well motivated teams of professional negotiators who work hard to make your move as stress-free as possible. Whether you re buying, selling, letting or renting, we make it easy. Customers often comment on our dynamic and forward thinking approach to marketing. They also tell us how proactive, helpful and friendly they find our staff. We value our customers and are delighted so many come back to us time and time again, and recommend us to their family and friends. Francis P.Henry Partner M.N.A.E.A. M.A.R.L.A.

3 about us We believe no-one works harder than the Daniels team to deliver customer satisfaction, because we believe the experience of selling or letting your property should be positive and fulfilling, as well as financially rewarding. Our business has expanded steadily since 1991 when we were founded, and the main driver of our growth has been recommendations and referrals from clients. Daniels are now one of the leading estate agents in the Wembley, Sudbury, Harrow and North West London areas with four offices providing a full range of selling and letting services, together with expertise in related areas such as property management, financial services, and surveying. Our unique advantage is our team of highly experienced property professionals friendly and helpful people, many of whom live in the area. They are the reason why we have been independently assessed as the best estate agent in each of our locations every year for the past 12 years.

4 why daniels? CAN WE TRUST YOU? The strength of Daniels is our reputation and the awareness among people of who we are and what we stand for. We are members of the National Association of Estate Agents, Association of Residential Lettings Agents and The Property Ombudsmen scheme so customers can rest assured that they will receive fair and professional advice at all times. I WANT TO DEAL WITH SOMEONE WHO CARES... One of the reasons Daniels stand out from the crowd is our independence. We are not part of an unwieldy corporate chain or a franchised outlet but owner operated business with a clear objective, customer satisfaction. It motivates us to care about every single thing that happens within our company. It inspires us to constantly improve our service and that keeps us where we want to be - at the top of our game. HOW WILL MY PROPERTY BE PRESENTED? We put more effort into producing better marketing materials because first impressions count. All our property particulars are produced in-house to superior standards giving comprehensive, clear and accurate representation, including detailed floor plans. The images we produce come from trained photographers and floor planners. CAN I BE SURE PEOPLE WILL SEE MY PROPERTY ADVERTISED... We understand the power of advertising and spend more money in the media, on behalf of our clients, than anyone else in our area. We constantly monitor feedback to make sure that your property reaches its target audience. In addition to your property will be promoted on the top property portals including rightmove.co.uk, homes24.co.uk, fish4homes.co.uk, propertylive.co.uk, zoopla.co.uk, primelocation.com and findaproperty.com. IS THERE A BUYER/TENANT ON YOUR BOOKS ALREADY... We have your buyer or tenant surrounded. Our four computer linked offices cover the HA9, HA0, HA1, NW10, NW9, NW6, NW2, and UB6 postcode areas. Each property is actively marketed through the offices and matched to over 5000 qualified registered applicants. Once your property is listed with Daniels a link to your property will be immediately ed and a SMS message sent to every suitable buyer or tenant prior to the commencement of the full marketing program. CAN YOU SELL MY PROPERTY AT THE BEST PRICE, IN THE SHORTEST POSSIBLE TIME? Our number one aim is to achieve the best possible price for your home and we believe getting things right from the start makes this achievable. We will value you property leaning on our unrivalled local database of sold properties to make sure that we advise you as to the most suitable price to begin marketing your home. We work with a regularly monitored panel of local solicitors to make sure that once we have agreed an offer we will help you exchange contracts as soon as possible. Our commitment to you is that unlike some agents we won t just put your property on the market. We will sell it.

5 why daniels? WHAT ABOUT CUSTOMERS WHO HAVE USED YOUR SERVICES, WHAT DO THEY SAY? For all our expenditure on marketing, and our widespread advertising to maintain awareness of our brand, our biggest source of new business is from word of mouth, referrals and repeat customers. This factor alone is the mark of a good agent. Here is what previous customers say... Thanks very much for doing such an excellent job for selling my property. I know we have not completed as yet, but I just wanted to drop you a quick note to say thanks as you can imagine I have 101 things to do. After the staff at Daniels Estate Agents did such an excellent job of selling my mother s property some time ago, I knew that I can trust Daniels to do the same again and I was right. Well done. - Brenda Quinlan To all the staff at Daniels Estate Agents. Thank you so much for selling our property when all the other agents had failed. Just wanted to drop you a line to say thank you so much for all your efforts as regards the sale of my flat. I admit I was sceptical at first, as you were so confident that your buyer would be interested and I thought it was too good to be true! But low and behold you really did know your market and the speed of completion was a bonus. Your communication with me throughout the process and your advise, was invaluable and much appreciated. I will have no hesitation in recommending you and your team in the future. - Scherie IF THAT IS THE CASE HAS YOUR COMPANY ACHIEVED ANY RECOGNITION? We have been independently assessed by the world largest relocation company and selected as the best in area agent. This gives us access to a referral network of 750 best in area agents across the country. We have also been selected as area s panel agent for a number of large corporate clients. DO YOU OFFER ANY OTHER SERVICES? Daniels have established a full range of property services associated with the buying or letting of residential property, including financial services, conveyancing, removals, trades people and chartered surveyors. In addition our exclusive arrangement with Cartus, the world s largest relocation specialists, enables us to provide our clients with a complete home search or fill relocation service anywhere in the UK or the world. I THOUGHT I RECOGNISED YOU FROM SOMEWHERE... Daniels are very active in the local community. From sponsoring several local school fetes, to being involved with the local council in regeneration projects and more recently at the forefront of the Save our Libraries campaign we believe it is important to give something back to the community in which we live and work. We believe it is this local knowledge which helps provide accurate information about local schools, transport and what the area has to offer.

6 ticking all the right boxes... aowner operated offices aa network of local offices that work together to market your property. aassessed as area s leading independent agent aunrivalled local advertising aall properties advertised on all the major property portals. amembers of the National Association of Estate Agents amembers of Association of Residential Letting Agents amember of the Property Ombudsman Scheme (Governed by the Office of Fair Trading). afully trained professional staff anetwork of 750 best in area offices nationwide aa wide range of services providing: - Conveyancing - Surveying - Land & New Home Sales - Property Auctions - EPC s aprospective buyers qualified by our in-house Independent Financial Advisor aproperty of the week feature with press editorial and Premium Property showcasing aaccompanied viewings Still in shock! Very happy to hear the sale has now gone through, I don t think you know how pleased I am, it s just so hard to believe. I thank you and your firm for all your hard work and honesty throughout the process, you have certainly been the most painless estate agent I have ever dealt with and I have moved house ten times and bought three businesses. aregular structured feedback aextensive database of Sold properties aselected as the panel agent for the area by corporate clients asms and notification to all buyers/tenants within 24 hours of instruction aopen house viewings arranged aproactive in the local community amarketing reports prepared astate of the art IT system ano Sale, No Fee

7 WEMBLEY 438 High Road, Wembley, Middlesex HA9 6AH KENSAL RISE 77 Chamberlayne Road Kensal Rise, London NW10 3ND SUDBURY 35 Court Parade Sudbury, Middlesex HA0 3HS NEASDON 352 Neasden Lane Brent Park, London NW10 0AD