University of Sunderland Role Profile Part 1
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1 University of Sunderland Role Profile Part 1 Contract & Project Support Manager Job Title: Contract & Project Support Manager Reference No: Reports to: Head of Estates Grade: F Working Hours: 37 hours per week for nominal purposes Faculty/Service: Facilities Location: City Campus, Sunderland Main Purpose of Role: To lead the development and management of estate capital project briefs and projects including establishment and management of project teams and contracts within agreed frameworks and to lead post project evaluation. To lead the development, procurement, monitoring and renewal of planned preventative maintenance contracts (PMP) and revenue and capital frameworks. Responsibility for financial monitoring, management and control of contracts ensuring health, safety, environmental and quality compliance is maintained. To provide leadership and expertise in the area of contract and contractor management ensuring best value and performance. Key Responsibilities and Accountabilities: Leadership and responsibility for the efficient and effective management of the Contracts area within Facilities. To lead on planning, budget monitoring, control and reporting of all project and PPM activity. To lead on developing project briefs for capital schemes and lead on establishing and managing relevant project teams within agreed frameworks and policy suitable for specific scheme requirements. To lead and work with stakeholders, external bodies and internal procurement, facilities and estates teams ensuring Facilities contracts are standardised and managed to a high standard. To ensure all contracts are managed in accordance with health and safety guidelines and University Health & Safety Policies. To lead on post project evaluation from both project and contractor performance perspective. Line management responsibility for Contracts Officer.
2 Special Circumstances:
3 University of Sunderland Role Profile Part 2 Part 2A: Essential and Desirable Criteria Essential Qualifications and Professional Memberships: Degree in relevant field and / or professional qualifications e.g., Architect/ Project Manager/ Chartered Building or Quantity Surveyor. Knowledge and Experience: Demonstrable competency in construction/ estates contract management with strong commercial acumen demonstrating a track record of effectively managing an outsourced supply chain. Experience in managing multiple projects. Budget management and control. Excellent communication, presentation and negotiation skills. Previous project management experience at a senior level, including capital projects from brief development, through design, delivery to completion and post project evaluation. Considerable experience in and knowledge of the construction sector, and of procurement, management and utilisation of appropriate revenue and capital frameworks. Knowledge and experience of facilities services and contracts Line management experience. Desirable Diploma or higher in Project Management. Relevant management qualification, e.g. ILM level 5 Knowledge and Experience: Experience of using project management software. Previous experience as a construction project manager.
4 Contract/ project management within a higher education or similar organisational environment. Part 2B: Key Competencies Competencies are assessed at the interview/selection testing stage Communication Oral The role holder is required to, understand and convey straightforward information in a clear and accurate manner and the role holder is required to understand and convey information which needs careful explanation or interpretation to help others understand, taking into account what to communicate and how best to convey the information to others and occasionally is required to, understand and convey complex conceptual ideas or complex information which may be highly detailed, technical or specialist. Written The role holder is required to, understand and convey straightforward information in a clear and accurate manner and the role holder is required to, understand and convey information which needs careful explanation or interpretation to help others understand, taking into account what to communicate and how best to convey the information to others and occasionally is required to, understand and convey complex conceptual ideas or complex information which may be highly detailed, technical or specialist. Team Development The role holder is required to advise or guide others working in the same team on standard information or procedures and the role holder is required to train or guide others on specific tasks, issues or activities; give advice, guidance and feedback on the basis of their own knowledge or experience; deliver training and the role holder is required to carry out training or development activity according to the needs of the individual or group; identify current capabilities and future needs; define the performance standards required; identify appropriate developmental activity; assess the application of learning; give feedback and guidance on overall performance. Service Delivery The role holder is required to deal with internal or external contacts where the service is usually initiated by the role holder, working within the organisation's overall procedures or policies OR proactively seek to explore and understand customers' needs; adapt the service accordingly to ensure the usefulness or appropriateness and quality of service (content, time, accuracy, level of information, cost). Decision Making Processes and Outcomes The role holder is required to take independent decisions that have a moderate impact. The role holder is required to be party to some collaborative decisions; work with others to reach an optimal conclusion that have a significant impact. The role holder is required to provide advice or input to contribute to the decisionmaking of others that has a significant impact.
5 Work Environment The role holder is required to understand how the work environment could impact on their own work or that of colleagues and act accordingly; identify the level of risk and take any necessary local action within health and safety guidelines where applicable, to adapt the environment. Pastoral Care and Welfare The role holder is required to show sensitivity to those who may need help or, in extreme cases, are showing signs of obvious distress; initiate appropriate action by involving relevant people and the role holder is required to give advice on commonly occurring welfare issues or queries; follow standard welfare procedures for the organisation; recognise when an individual should be referred elsewhere for professional help; respect confidentiality. Date Completed: October 2017
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