INTERNATIONAL RETAIL ESOURCING COLLABORATION. Gary Robinson European Executive Director, Xchanging 08 October 2015

Transcription

1 INTERNATIONAL RETAIL ESOURCING COLLABORATION Gary Robinson European Executive Director, Xchanging 08 October 2015

2 TODAYS TOPICS 1. Overview on Xchanging 2. MM4 Overview 3. Service delivery - a focus on collaboration 4. International Retail Experience 5. Benefits of MM4 collaboration

3 XCHANGING AT A GLANCE Empowering Clients to Innovate We operate across three core segments: Business Processing Technology Procurement injecting technology into our customers' business processes, dramatically improving performance, adding value and reducing costs.. 7,000+ Employees Recognised as a global Leader By Everest 15+ Years of Innovation 50+ Global Alliances BPS Accelerate business processes by combining people with robotic process automation Technology Knowledge & insight to transform business through technology Procurement Source the best materials, from the best suppliers, at the best price, anywhere in the world 3

4 MM4 - COLLABORATIVE ESOURCING Procurement Technology Procurement Services An integrated esourcing platform, enabling customers to: Source the best suppliers At the best price Anywhere in the world Key Features: Multi-lingual Web-based platform Easy supplier discovery Collaborative process, project and document sharing Comprehensive bidding engine for RFIs, RFPs and eauctions 24/7 MarketMaker Support - global procurement Procurement-as-a-Service: On-demand procurement support services, delivering: On-demand expertise to help accelerate project execution and project value. 45 experienced strategic sourcing professionals (average 12 years of senior level procurement experience). Helping our clients manage each step of the negotiation lifecycle whilst identifying new savings opportunities, sharing best practices/ templates by category, along with key clauses/terms to include in documentation. support available in 21 languages for all active users with <30 second response time 4 MM4

5 EXPERIENCE IN INTERNATIONAL RETAIL Xchanging and MM4 have sourcing professionals with experience from the last 20 years in GNFR and GFR procurement with a number of global retail customers, both past and present: 5

6 SERVICE DELIVERY COLLABORATION AT EVERY LEVEL Global MarketMaker Support Embedded 24/7 MM4 live support available to all users and suppliers <30 second response time Available in 21 languages: 1. English 2. French 3. Italian 4. Spanish 5. Portuguese 6. Polish 7. German 8. Chinese 9. Cantonese 10. Hakka 11. Malay 12. Russian 13. Romanian 14. Japanese 15. Korean 16. Greek 17. Slovenian 18. Arabic 19. Filipino 20. Croatian 21. Ukrainian Local Project Support On the ground expertise to help synchronise clients sourcing and business objectives to create a cycle of improvement that directly benefits them. KEY CAPABILITIES: - Project Management - Category Management - Supplier Management - esourcing Event Management - Implementation Support - Training - Spend Analysis

7 MM4 HOW THE TECHNOLOGY HELPS Technology - Single shared platform - Multi-lingual user interface helps overcome any language challenge - As its 24/7 available via internet challenges with time zones can be overcome - simple to use, any capability gaps overcome with live MarketMaker support - Users can be added to collaborative project based activity to share process templates, information, results, challenges etc. - Can create REAL shared activity, and so leverage team input, skills, experience and also results successes. - Easy means of levelling workload through split and shared responsibilities Team collaboration - Use of live chat helps break down communication barriers for remote working - Easy to use group calls to leverage knowledge and skills, without expensive travel costs - Web based document library, both internally and for clients - Networking knowledge and training can be ongoing activity reducing down time due to live support - Process driven, so everybody knows std procedures and processes meaning key skills are quick to train - Modern technology creates both formal and informal cross team communication 7 MM4

8 BENEFITS OF MM4 COLLABORATION Supplier Adoption Internal Intellectual Property True globalisation Increased efficiency Market Transparency Process time reduction 8

9 THANK YOU For further information please contact: Gary Robinson, European Executive Director, Xchanging E: