ProVision Global Implementation Manager

Transcription

1 ProVision Global Implementation Manager Location: [North America] [United States] [*Position location to be determined by home country of successful candidate within a jurisdiction (country or U.S. state) where WVI is registered to operate.] Category: Project Management *FOR WORLD VISION INTERNAL APPLICANTS ONLY. *Position location to be determined by home country of successful candidate within a jurisdiction (country or U.S. state)where WVI is registered to operate. *Positions available (4). PURPOSE OF POSITION: The ProVision Global Implementation Manager is responsible for leading multiple ProVision Source-to-Pay system implementation teams in National Offices or Entities globally throughout the World Vision partnership to deploy the ProVision solution that will fundamentally transform the way World Vision offices source, procure, receive, and pay for goods and services to execute on program work. The ProVision Global Implementation Manager will work with a broad team of stakeholders from National Office and entity leadership, subject matter experts, regional leadership, WV information technology, Shared Service centre, and external consultants to lead them through an integrated implementation approach of project engagement, data collection, data validation, system configuration, integrated testing, train-the-trainer coaching, migration to production, transition to global support model, and Hypercare support. The ProVision Global Implementation Manager will work with and be guided by the ProVision Global Project manager to ensure that the implementation is managed, executed, and controlled per ProVision Programme Management schedule, programme global standards, governance and quality metrics. The ProVision Global Implementation Manager is expected to strictly adhere to and advocate for the ProVision Programme Office (PPO) standards throughout the implementation cycle. This includes strictly managing the project to plan by implementation stage, following project reporting schedule and standards, consistent use of PPO standard documents and templates, regular and scheduled engagements with project team and leadership stakeholders per implementation stage, and ensuring execution of standard source-to-pay processes and policy per ProVision standard global core design. This role requires a great deal of effective partnership and stakeholder management with groups like GSCM, Global Finance,

2 National Office staff, Regional Leadership, Shared Services, consultants, the ProVision team and the ProVision Program Leadership team. Effective communication and building strong working relationships is a must. Key levers for success in this position are effective communication, stakeholder management, standardization, leveraging best practices, consensus building, effective and disciplined project management with the outcomes that drive results, process improvements, strengthened internal controls, customer service, satisfaction, and cost and productivity improvement. The role also requires experience in source-to-pay technology and processes, strategic and operational sourcing, category and buying channel management, procurement operations, financial process and control discipline, and global business process transformations. The result of the implementation of ProVision and the expectations of the ProVision Global Implementation Managers deliverables will ensure successful implementation and adoption of ProVisions business process and technology transformation. This will impact the Partnership with reduced operational costs, improve business processes, increase strategy sourcing activities, reduce business cycle times, and improve cost transparency while ensuring WVI process discipline and controls are achieved. This critical initiative provides WVI with its first, global integrated source-to-pay business process and technology capability replacing decentralized, manual processes of sourcing, contracting, and procure-to-pay processes. The impact of this role involves: Source-to-pay solution rollout to over 60 WVI partnership countries across seven global regions, HEA and the Global Centre with a per entity implementation budget of $160,000 USD and annual global implementation budget of $4.1million USD. Cost savings realization, cost transparency and accountability of funds spent throughout the Partnership Integration and management of over 100,000 suppliers globally serving WVI material and service needs. Provide the ability to monitor and enforce process and financial controls to ensure GSCM, Finance and Procurement Policy and Procedures are in compliance globally and to the satisfaction of the Global Process Owners. Provide servant leadership of the ProVision Core team and peers, stakeholders and constituents - inspiring, influencing, motivating, mentoring them to do their best and achieve our mission goals. Exhibit behavior of good stewardship of WVI resources according to WVI policies and guidelines, disciple and detail in all aspects of good project management, and ensure all work is well planned, coordinated and communicated to the ProVision Global Project Manager and Programme Director, team members and stakeholders.

3 KEY RESPONSIBILITIES: Develop & Manage Project Implementation Plan: Establish and provide leadership to Entity / National Office ProVision integrated project implementation plans that comprehend all aspects, deliverables, key stakeholders, dependencies, and risks to properly manage the project progress according to expected scope, timeline, and resources. Responsibility to strictly manage project to ProVision PMO standard implementation plan. Consistently complete project status reports for PMO consolidation. Maintain issues and risk log. Manage Implementation Process: Provide leadership, management, and subject matter expertise to successfully drive implementation project at each major stage of the ProVision PMO standard implementation plan and for all key deliverables. These include data collection and validation, configuration, training, testing, MTP, and Hypercare. Implementation process is to be strictly managed with PMO standard core design solution and process, data templates, status reports, project documents, and training materials. Lead Project Team & Stakeholder Management: Lead and manage direct and indirect project team members (National office staff, project team staff, regional SCM and Finance staff, WV IT, SSC, and external consultants) with accountability, care, and grace that ensure high engagement with project, desire to see the goals of the project achieved, and collaboration and innovation needed to drive overall success. Manage expectations of key leadership stakeholders by effectively communicating and engaging in an appropriate manner, ensuring collaboration and working in a positive and professional manner. Support Engagement Process: Provide support during Engagement and Planning phase of Implementation plan, which may include initial data collection, live demos, and active participation in Implementation Workshop

4 PMO Standards Development & Maintenance: Partner with PMO Leadership to continually develop, improve upon, and maintain PMO standard tools and templates including data collection templates, status reports, project documents, and training materials. SME for Coupa by keeping up with latest functionality for each product release and determine feasibility and appropriateness to meet WV business requirements. KNOWLEDGE, SKILLS & ABILITIES: Bachelors degree in Computer Science, Information Systems, Business, Industrial Engineering or other related field. Or equivalent work experience. Working knowledge in Sourcing, Procurement, Supply Chain and Accounts Payable functions and systems (experience in all disciplines not required; as many as possible ideal). Work experience with process design, process analysis, process transformation or process improvement projects, preferably using Lean Sigma and/or other quality methodologies. Experience with formal project planning based on industry established project management methodologies (i.e. PMI). Work experience with implementing mid-to-large projects involving business application solutions, process improvement (or transformation) and change management; 5-7 years. Previous leadership of projects and project staff direct reports and/or in matrix environment. Experience working with virtual teams in different time zones globally. Typically requires 5-10 years of relevant technical or business work experience. Experience working with cross-cultural team ideal. Willingness and ability to travel domestically and internationally, as necessary. Up to 50% regional travel and up to 25% international (outside of region). Effective in written and verbal communication in English. If position in Latin America & Carribean Region (LACRO), then English/Spanish (and Portuguese is ideal, but not mandatory).

5 If position in West Africa Region (WARO), then English/French. If position in South Africa Region (SARO), then English/Portuguese(and Portuguese is ideal, but not mandatory). ABPMP and or IIBA certification is a plus. Six Sigma or Lean certification is a plus. PMP certification is a plus. Preferred: Broad and deep experience and/or knowledge in Supply Chain, Finance, Accounting and Procurement operations; 5 or more years. MBA desirable. Maturity, business acumen, and skills necessary to interact with senior leadership and executive leadership to ensure the provision of a timely and accurate project information. Experience contributing as a Subject Matter Expert (SME) developing and maintaining Finance, Procurement and Sourcing processes and/or tools, helping to lead change and future developments as required to lead towards overall best-in-class performance. Experience managing, and coaching/mentoring a team of project management professionals. Experience in Lean Sigma and/or other quality methodologies. Process design. Process re-engineering and/or transformation. Change management. Project management methodologies. System Development Life Cycle (SDLC). Data Modelling. IT systems, architectures and nomenclature.

6 Powered by TCPDF ( Experience contributing as a Subject Matter Expert (SME) developing and maintaining Accounting, Finance, Procurement or Supply Chain Management processes and/or tools, helping to lead change and future developments as required to lead towards overall best-in-class performance. Experience managing, and coaching/mentoring. Work experience with project involving process design, process transformation and process improvement projects, preferably using Lean Sigma and/or other quality methodologies. Experience working with cross-cultural team ideal. 3+ years experience leading a team of individuals. Experience working with mind mapping tools. Experience with leading a team or directly being involved in implementing back-office business applications such as Source-to-Pay systems, ERP systems, Expense management tools, business intelligence, databases, workflow scan solutions ideal. Excellent relational skills building relationships, resulting in strong relationships with internal customers/stakeholders who view them as a trusted partner. Proactive ability to anticipate a broad range of issues and concerns, developing solutions for the organization in a winwin format. Ability to translate technical information (i.e. business process technical and information technology technical) into common language so that non-technical individuals can readily understand the information. Work Environment/Travel: Willingness and ability to travel domestically and internationally, as necessary. Up to 50-75% regional travel and up to 25-50% international (outside of region).