Associate Support Services Director

Transcription

1 Associate Support Services Director Location: [Africa] [Uganda] Town/City: Kampala Category: Support Services Job Type: Fixed term, Full-time Back ground World Vision Uganda is a Christian relief, development and advocacy non-government organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 82 districts in Uganda implementing projects in health & nutrition, water, sanitation & hygiene (WASH), livelihoods & community resilience, education and child protection. World Vision (WV) is committed to the protection of children and adult beneficiaries from exploitation and abuse and will not employ people whose background is not suitable for working with the beneficiaries above. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. Due to expansion in scope of our programmes, we are now seeking for qualified and passionate individuals willing to share in our vision and join our team in the position below. Position: Associate Support Services Director Report to: Finance and Support Services Director Location: Kampala National Office Purpose of the position:

2 The Deputy Support Services Director will support the Finance and Support Services Director to provide strategic leadership to WV Uganda Supply Chain Management, Information Technology, Corporate Security, Fleet Management and General Services. The jobholder will lead a multi services department and team to provide excellent services that will enable WV Uganda Operations and Ministry to be efficient and fully aligned with WV Global and Regional Standards. This position would therefore suit someone who has strong technical experience, whilst also having broader leadership experience across more than one discipline. Key Outputs/Responsibilities. A respected organizational leader that builds a committed and capable team to deliver the best support services to all units Active senior and strategic partner to other senior managers ensuring that WV Uganda has the best general services, Supply chain Management and ICT Direct Supervision of direct reports Role model Christ like servant leadership Drive change and build a service oriented culture of customer satisfaction Increased Christian Commitment of Support Services staff at all level. Strengthen policies, processes and practices in Support Services that contributes to better efficiency and effectiveness of WV Uganda Operations and Ministry Ensure on time cost effective quality goods and services through a strong Supply Chain Management Unit with accurate auditable records and in high process compliance through

3 ProVision Systems Ensure full compliance to WV Global Supply chain and zero fraud policies Supervise efficient and collaborative procurements that WV and donor compliant and which result I a high value for money and aligned with global best practices Lead the effective implementation of ProVision and achieve WV Global Target. Actively engage and support the program teams in procurement planning to ensure timely delivery of goods and services Provide Strategic Leadership and Drive Change of WV Uganda ICT Management. ICT Strategy and Implementation Plan in in place Establish ICT governance structures that are appropriate for WV Uganda operational context and aligned to WV Global ICT policies and standards Ensure ICT infrastructure performance meets business needs. Ensure the quality of ICT Service Delivery to users, including effective and timely help desk support. Ensure effective business continuity planning (BCP) is in place through an ICT Disaster Recovery Plan (DRP) Ensure regular reporting of key ICT performance metrics and dissemination to key stakeholders Excellent delivery of all general administrative, Real Estate and office facilities Page 3/7

4 Manage and lead to improve office facilities including the project to build a new office All WV assets and Inventory are registered Efficient Internal mailing system that is well monitored Physical conditions of all offices are well maintained All utilities bills are paid on time Electrical, water, telephone systems are up all the time Ensure all relevant documents are up to date and properly filed for easy reference All real estate contracts and agreements are legally updated at all times to ensure continuity of services Excellent safety and security management system developed and maintained to ensure a safe, secure and conducive work environment across all WV Uganda. Assist the Operations division to integrate sound security practices into their operations to enhance the safety and security of staff, assets and programs and minimize operational risk to World Vision Uganda 24/7 reachable of security focal point National Office and all sub offices safety and security system strengthened Full alignment to WV Global Corporate Security protocols and requirement Security Management in HEA/Relief Response Quality process, monitoring and reporting of security incidents

5 Security vendors management Secured premises for people and assets Ensure provision of high quality hospitality services for visitors and staff Constantly updating preferred hotels and meeting venues Timely Government legal applications and renewals of staff and other documents such as visas. Management of travel vendor Effective and efficient Fleet Management Fleet management policies and procedures operational and disseminated to all staff. Ensure the adequate fleet to support WV Operations both in National Office and Field Offices All Vehicles in good running/mechanical conditions Use of logbooks are enforced in ALL WV Uganda vehicles Updated records for all vehicles (log books, insurance, service records, driver details, monthly reports, among others) Qualifications: Education/Knowledge/Technical Skills and Experience Education: Masters degree in Business Administration, Management or related field Page 5/7

6 At least 5 year experiences in senior management position with proven leadership and management of multiple support services functions. Strong technical knowledge and management experience in Supply Chain and Information Technology with general experience in another areas such as logistics, security, hospitality, asset management and broad general office administration. High integrity and proven commitment to accountability practices Proactive personality, self-driven and strongly motivated. Proven ability in the implementation of large-scale programs Capacity/potential in leadership, relationship management/networking, and coordination. Spiritual maturity, interfaith knowledge and a biblical worldview ability to articulate and model our Christian identity and mission in an inclusive way. Good interpersonal skills, strong communication skills, both verbal and written. Proven conceptual & analytical skills, ability to take an evidence-based approach to programme design. Excellent management, analytical and negotiation skills Strong information technology skills Good understanding of the legal environment of Uganda The position requires ability and willingness to travel domestically up to 15% of the time, plus occasional international travel.

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