ABOUT RLG. Who We Are.

Transcription

1 Facility Services

2 ABOUT RLG Who We Are. Robert Louis Group Facility Services is a multiple disciplined national leader in facility and vendor management. We excel at providing and performing facility services that save our clients time, energy and peace of mind while helping reduce their overall facility spend. We have built a success based model that integrates people, places, processes and technology to manage all aspects of your facilities. From floor to ceiling cleaning, HVAC, Electrical and Plumbing needs down to preventative maintenance; we understand that your facilities appearance reflects your companies image and performance. At RLG we believe that diversity is not about the differences amongst the individuals but the collaborative uniqueness we all share together. We strive to provide best-in-class commercial real estate services by aligning real estate needs with business objectives and creating a more diverse commercial real estate industry. ROBERT LOUIS GROUP P. 2

3 WE ARE DIFFERENT Why RLG? Proactive Measures - RLG has developed processes to address the fundamental concerns that face our clients every day. Just one facility can encounter a range of maintenance issues and needs that multiple each day, week and month. Whether you are an owner, investor, facilities manager or leasing your space; our team is less focused on transactional activities and more focused on structuring the right facilities services program to improve your locations overall performance. Whether you are looking for us to handle your ongoing janitorial needs or need an emergency call response team to be onsite in less than an hour, let us take away the burden of managing the interior and exterior building operations. Facilities Unparalled - We have streamlined the facilities services process and created a model that handles over 40 trades for our clients most pressing service needs. Our long-term relationships with local, regional and the nation s best vendors paired with our customized service model provides our clients with the most competitive rates and terms for our client s financial needs. Promise of Value - We stand apart from our competition by allowing our performance to speak for our compensation. Our team is a success based firm which puts a client mindset at the forefront of our service. M arkets we provide facility management solutions are (but not limited to): Government and Municipalities Real Estate Investors Healthcare Small Business Food and Beverage Higher Education Retail Fortune 1000 On behalf of Robert Louis Group, we look forward to managing your facility needs so you can focus on propelling your business forward. We hope that we can provide additional insight into our firm and the services we provide. We are excited about the future and look forward to working with you. ROBERT LOUIS GROUP P. 3

4 THE RLG BENEFIT The RLG Benefit: Our objective is to provide outstanding facility services while reducing our clients overall facility spend through continuously improving delivery methods and quality control. Among our keys to success, here are few benefits to working with RLG: Consultive Approach Over 40 Trades Serviced One invoice each month for all work orders 15-30% on average savings Fixed Pricing Model One number & One call for immediate service Work Order Tracking Technology & Dashboards 100% Quality Guaranteed A La Carte Services with fixed pricing model Preventative Maintenance Program Comprehensive network of pre-qualified service vendors ROBERT LOUIS GROUP P. 4

5 OUR SERVICES Services Our comprehensive approach to facilities and vendor management creates efficiencies and guarantees savings for all of our clients. From the time we first meet to the start of our first engagement we proactively work to improve every aspect of your facility. Every client has a specific need and we work diligently with you to build a customized plan that covers one or all of the following services: Janitorial HVAC General Cleaning Plumbing Electrical Landscaping Snow Removal Interior Maintenance Floor Care Restaurant Equipment Lighting Exterior Maintenance Pest Control Doors and Locks Roofing Light Construction Construction Clean-up Glass Services Fire Protection Glass Repair Handyman Services Tenant Build-Out Improvements Trash Removal Energy Management ROBERT LOUIS GROUP P. 5

6 OUR SERVICES Restaurant & Retail Services Robert Louis Group s Restaurant and Retail Facility Management Services are focused on the needs and concerns of retail users. Our process incorporates hands on industry knowledge that saves our clients time, indirect expense and the hassle of finding someone to manage their locations effectively. RLG is the industry leader in turnkey solutions for retail, restaurant and multi-site facility maintenance. We provide value to our clients by continuously improving their bottom line and elevating their customer satisfaction. RLG partners with each client to customize the appropriate level of communication and provide access to our interactive work order management system dashboards. We are flexible in everything we do, from our approach to our a la carte services. Our goal is to achieve our client s objectives. Year after year, RLG improves on our hybrid national maintenance and repair processes using a combination of self-performing crews and a vast sub-contractor base. Today, we service the following maintenance needs: Kitchen Equipment Electrical Handyman Refrigeration Plumbing HVAC Painting Doors Locks Remodels / Light Construction Signage ROBERT LOUIS GROUP P. 6

7 ABOUT RLG The Leadership Team DAVID LOUIS HORNBERGER David has over a decade of commercial real estate services experience. He is responsible for the company operations and on boarding value added partnerships. Since the company s inception, David has successfully taken the company from a two person team to a national market provider of blue chip facilities services. JAMES ROBERT FOSTER Prior to Robert Louis Group, J.R. has held leadership positions with JLL, JP Morgan and Lehman Brothers as a trusted facilities service advisor to public and private entities across the country from global real estate services to facilities management. Today, J.R. is the President and CEO responsible for implementing the direction, strategy and execution to enhance RLG s overall value to clients and partners. LEW BONADIES Lew is responsible for clearly understanding our client s needs and creating a solution that gets at the heart of their pain point(s). He continues to deepen relationships with existing clients by helping them continuously improve all aspects of their operations. Lew brings to bear a long history of facilities experience that provides a unique value to our clients, partners and company. ROBERT LOUIS GROUP P. 7

8 WE HAVE YOU COVERED We Have you Covered Over 1MM Under Management 60 Years Combined Experience 40 Trades Serviced 15-30% Average Savings Headquarters Partnership locations Our Clients: Updated March 2015 ROBERT LOUIS GROUP P. 8

9 J.R. Foster David Hornberger Lew Bonadies ROBERT LOUIS GROUP 425 Walnut Street Suite 1200 Cincinnati, OH robertlouisgroup.com