Systems Coordinator AD Grid 4(b) # hours/week (non-management) Information Systems Manager Ad Grid Level 7(j) # 394

Transcription

1 Systems Coordinator AD Grid 4(b) # hours/week (non-management) Information Systems Manager Ad Grid Level 7(j) # 394 Corporate Services Information Systems PW/IT Bldg. The Corporate Services division is responsible for financial, legislative, assessment, information systems, procurement and risk management/insurance functions and support for the organization. The Information Systems mission is to provide technological leadership in the management and distribution of the County s information systems by providing quality and cost-effective products and services to support the organization s Vision and Values. Information Systems (IS) is composed of 12 staff, with 3 core business functions. Together, IS supports over 420 devices including desktops, laptops and tablets, 117 smartphones, 90 virtual servers, several physical servers, over 50 business applications, and a corporate GIS system that includes detailed information on the entire land mass of the County. With services in four main County buildings: Administration, PW/IT, Shop, and Community Services and 10 additional branch locations: landfill, shops, resource center, parks, and fire halls.

2 The Systems Coordinator is responsible for research and administration of various Systems projects and programs. Provides expert technical advice to County staff in relation to Microsoft Office Suite Administers the provision of mobile devices (smartphones, cellphones, tablets and air cards). Provides administrative support to the Information Systems Manager and the department The working environment includes: computer hardware and software, Microsoft Office products, Web page applications and online services. 1. Provides technical duties by: Oversees all wireless communications devices: smartphones, cell phones, tablets, and aircards. Ordering and Set up Web master for the unit; suggests and makes changes to the public web site and intranet. Microsoft Office Master oversees all requests for help from users on the latest Microsoft Office Suite. Responsible for the security card access system of all County buildings includes staff access and ensure doors are close and open when they are schedule to do so. Ensures security cameras in County buildings are recording, troubleshoot issues. Arrange and negotiates printers and copiers leases for all County departments, main contact to place service calls and oversees toner replacement program. Assists GIS team on printing of maps. 2. Provides user development and support by: Communicating effectively and working with non-technical users to understand and implement applications necessary to carry out their job functions. Assess training needs and coordinate/develop and deliver regular user training sessions to reflect the continuous learning principle of the organization. Developing and writing technical/application documentation to ensure current guidelines on policies, procedures and processes are available to assist staff with daily responsibilities Managing mobile communication devices acquisition, contracts and warranties for all departments and Council members (smartphones, cell phones, tablets, air cards, etc), monitoring and ensuring their service plans are according to individual usage.

3 Collaborating with Information Systems Department to research, test and recommend future technologies for development and/or acquisition. Maintaining constructive relationships with internal customers and suppliers. Some evening and weekend work for systems upgrades and projects required. 3. Provides Administrative Support by: Records and Information Management champion for the department Ordering and maintaining office supplies for the department Ordering Toner and maintaining inventory for all County Printers Preparing, sending and processing Purchase Orders (PO) for the department Coding Invoices for the department (according to Financial System) Proofreading letters and documents Oversee hardware and software assets inventory; includes data entry and tracking Oversee software licenses; ordering, inventory, compliance, costing, and budget for all County departments and Council. Preparing agendas and minutes for department s meetings and committees Organizing events as required by the department Oversee department s programs as assigned

4 Education / Training: Administrative Technical diploma / Business diploma or an equivalent combination of education and/or experience; Computer experience supplemented by post-secondary training; Training and proficiency with latest Microsoft Office applications (Microsoft Office Certificate a bonus) Accounting principles Customer Service Skills and abilities: Flexible; adapting to change and reprioritizing Self-starter; taking the initiative to identify issues and improve current practices Self-confident with a positive outlook; finding solutions to problems that stand in the way of achieving goals and making worthwhile contributions. Service-oriented; staying alert for projects and opportunities. Talking to colleagues to find out what they're involved in and offer to assist them Conscientiousness; doing your very best with tasks and projects. Requiring minimal supervision and don't need reminders or prodding to get things done Team player attitude and work ethic; being respectful, helpful and working cooperatively with your colleagues. Achievement-oriented mind-set; finishing tasks and projects, you can see a task or project from its inception to completion Training Matrix: Required: Winter driving fundamentals/defensive driving Musculoskeletal Injury Prevention Office Environment Hazard Identification, Assessment and Control Workplace Violence Prevention BUDDIE Enterprise FOIP General Awareness online training Electronic Records training Call2Order WHMIS Preferred: First Aid including AED Fire Extinguisher

5 I have read this job description: Incumbent s Signature Name (print) Date This job description is an accurate statement of the position s assigned duties, responsibilities, and reporting relationships, as indicated in the current organizational chart. Supervisor s Signature Name (print) Date This Job Description is in the appropriate format and contains sufficient data for its evaluation in the County Job Evaluation Plan: HR Manager s Signature Name (print) Date Attachment: Organization Chart