Retail Loss Prevention You Can Trust.

Transcription

1 Business Pro- Retail Loss Prevention You Can Trust.

2 RETAIL RISK SPECIALISTS OUR MISSION We strive to provide the best possible security service to our clients. 2 We Do It Right Even When No One Is Looking! Our aim is to provide clients with trained security officers to meet the clients specific needs, Minimum damage or loss to our clients property / goods and a professional and effective management team. RRS believes it has a duty to create meaningful employment within the local community. All employees are encouraged to develop and empower themselves further through study, training and learnerships.

3 WHAT SETS RSS APART After sales service is an integral part of our business ethic, we believe in and practise individual hands-on involvement by management. We view ourselves as a business partner rather than a supplier. Our Culture is one of customer focus rather than a military style one and we maintain a high level of training of Security Officers. THE PHILOSOPHY A strong set of beliefs assist RRS in achieving our goal of becoming the preferred supplier of security services to our clients. These beliefs are that at the core a successful business relationship is a close working partnership, something that is well beyond the realms of the formal contract. KEEP YOUR RETAIL PROFIT "All courses of action are risky, so prudence is not in avoiding danger (it's impossible), but calculating risk and acting decisively. Make mistakes of ambition and not mistakes of sloth. Develop the strenght to do bold things not the strenth to suffer." - Niccolo Machiavelli, The Prince Almasec Pty Ltd t/a Retail Risk Specialists - Reg: 2012/061273/07 VAT NO: On the shelves where they belong 3

4 OUR JOURNEY 1999 BORN Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. The very same Massmart Group Dion Wired, Cambridge 2001(Game, REGISTERED WITH STOCK Food, that were our firstelit, retail Lorem ipsum doloretc) sit amet, consectetur adipisicing sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. security clients when we opened our doors are still our clients HAPPY CUSTOMERS today. This simply means that the Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do workincididunt we dout labore and etthe we eiusmod tempor doloreresults magna aliqua. achieve speak for itself. 520 WORLD BRANCHES 4 Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua EMPLOYEES Let's Make Things better for the future generation. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt

5 Proven Retail Security Expertise, With a Track Record That Speaks for Itself Retail Risk Specialists has main branches in Johannesburg, Cape Town and Durban with strategically located satellite branches in the rest of South Africa, that are supplemented by a solid infrastructure and the necessary staff compliment to assist retailers with their retail risks nationwide. A NATIONAL FOOTPRINT 5 Almasec Pty Ltd t/a Retail Risk Specialists - Reg: 2012/061273/07 VAT NO:

6 Great achievement starts with a great Team. 6 MEET OUR TEAM

7 MANAGING DIRECTOR Zayn Timol, modest founder and Managing Director of Retail Risk Specialists is a walking testimony of the fact that the best way to predict the future is to create it. He has an unparalleled understanding of total facilities management and retail risk management that is backed by more than a quarter century of working experience that started at humble grass root levels in the retail security, security and cleaning industries Over the years he applied his knowledge to help start companies such as Deter Security, Clean Deale Cleaning and Security, the South African Security Training Company (SASTA), Secure Deale Electronic Security, Magnum Security, TSS and Red Alert. His impressive portfolio of clients includes the likes of MDD, SARS, Assmang, Distell, Colgate and Gensec Properties. He has also made invaluable contributions at executive board level to numerous professional bodies that act as sentinels for the security industry. Zayn Timol Zayn is particularly proud of the novel total retail security risk service offered by Retail Risk Specialists and how it adds tangible value for clients. He took the utmost care to first lay a solid foundation from which this company and its people can now be elevated to the greatest possible heights. LOGISTICS DIRECTOR The driven Andy Khumalo, Operations Director at Retail Risk Specialists has more than fifteen years of working experience of risk, safety compliance, process auditing and training in the security industry which originated from modest beginnings as a security officer for TSS. Andy Khumalo Good enough is never good enough for Andy who rather strives to be great. To this end, he inspires co-workers to go above and beyond- and to actually take pleasure in giving clients so much more than they expect. This philosophy becomes evident in the fact the Retail Risk Specialists exceeds the retail risk management goals that are set in conjunction with its clients, time and time again. Andy is a firm believer of the theory that strength lies in differences, not in similarities. As a hands-on leader, he therefore embraces the cultural diversity that exists within the company and leverages it to the benefit of clients. 7 Almasec Pty Ltd t/a Retail Risk Specialists - Reg: 2012/061273/07 VAT NO:

8 OPERATIONS DIRECTOR The consistent Christiaan Beirowski, Director at Retail Risk Specialists, is a highly qualified IT Systems Engineer with almost ten years of risk, compliance and auditing experience within the retail security sphere. His résumé also includes formerly being Regional Director of the Johannesburg area for Red Alert, one of the largest security companies in our country. Christiaan is convinced that no one knows their environments as well as retailers themselves. For this reason he is completely dedicated to invent optimal solutions at minimal cost in full partnership with his clients. More often than not- this does not lead to the acquisition of fancy new systems or the latest and greatest technology, but simply to a sensible application of what has been learnt through trial and error. Christiaan Beirowski Rose Sebuse Payroll Christiaan believes that good and proper business starts with good and proper old fashioned values such as honesty, good manners and respect. He leads the way by treating clients and co-workers exactly like that. Penny Maruma Office Receptionist 8 RRS AREA MANAGERS Zelda Bronkhurst HR Manager

9 WE SERVE THE BEST YOU CAN HAVE IT. SERVICES Our repertoire of services includes: the assessment and management of security and safety risks, compliance audits for corporate governance purposes, the provision of fully outsourced personnel for logistics / risk related processes such as entry control and checking / verification of stock received and dispatched in warehouses and distribution centres, verification and management of compliance with occupational health and safety regulations and stock loss investigations. We offer risk associated services such as pre-employment criminal record checks / polygraph testing. Our pool of expertise also comprises of a corporate attorney. We would like to believe that there are three key elements that set us apart. Firstly, Retail Risk Specialists pioneered the innovative concept of supplying risk administrators instead of security guards to fulfil verification functions and processes at a reduced cost, as well as risk supervisors who combines the functional of a security supervisor and a loss control manager. RISK ASSESSMENT & MANAGEMENT LEGAL COMPLIANCE AUDITS OCCUPATIONAL HEALTH & SAFETY At inception of any of our services, we conduct a comprehensive, on-site risk audit and make recommendations to ensure that retail risk prevention processes are sreamlined and functioning optimally at minimal cost. This service is furthermore rendered on an ongoing basis, for the entire duration of our service contract. Our resources include a legal team that comprises of qualified and experienced corporate attorneys who are able to conduct full legal compliance audits for corporate governance purposes. This encompasses an extensive 'as is' analysis with comprehensive recommendations to implement and entrench mechanisms, policies and procedures to ensure that the organisation is directed and controlled according to the latest applicable laws and regulations as well as King III international principles for good governance Retail Risk Specialists is able to assess the health and safety processes and implement a set of systems, principles and processes to ensure that our clients are fully compliant with all the legal occupational health and safety regulations. For this purpose, we will typically deploy a number of risk administrators to roll out these systems according to a checklist that is custom designed for ach client's site and to carry out routine checks on a frequent basis. 9 Almasec Pty Ltd t/a Retail Risk Specialists - Reg: 2012/061273/07 VAT NO:

10 Fully Outsourced Risk Personnel We are able to offer our clients two basic types of risk personnel: risk RISK ADMINISTRATORS Our risk administrators are typically deployed to admiisttrate logistics and check and verify stock recieved or dispatched in warehouses and distribution centres. Retail Risk Specialists were the first to initiate this kind of service on the retail market, as we realised that these functions do not necessarily have to be executed by security guards. As risk administrators' salaries are not regulated by the security industry, our clients can now get the same job done at a much lower cost. SECURITY GUARDS In cases where the function indeed justifies the use of a fully qualified and graded security guard, Retail risk Specialists is able to provide clients with security guards ranging from Grade E to A. Grade E guards, typically suitable for patrolling and guarding an area where goods are stored. Grade D guards would do that and have additional responsibilities such as controlling and monitoring the movement and entry of individuals and vehicles in the guarded area. Grade C guards are qualified to transport and supervise Grade E and D guards. Grade B guards are able to supervise Grade C guards and are typically placed in a supervising capacity. Grade A guards are able to screen, train and manage all other guards. RISK SUPERVISORS administrators and security guards. All personnel are permanently employed by us after a stringent screening and selection process that includes a comprehensive series of pre-employment and criminal checks. All our personnel, meaning both our risk administrators and security guards, recieve a combination of practical and theoretical training before being placed on site. 10 True trailblazers in the retail security space, Retail Risk Specialists created a risk supervisor position that combines the tasks of the conventional security supervisor and the loss control manager. This eliminates the unnecessary duplication of tasks and incurs a significant operational cost saving for retailers. To this end, we develop and use a customised training manual to effectively address the uniqu issues that are pertinent to each of our clients' sites.

11 CRIMINAL CHECKS Whether you are in the gambling, retail or manufacturing industry, making sure that all your current and new employees are criminally cleared can minimise your risk of losses significantly. Retail Risk Specialists offers one of the only specialised criminal clearance checking services that is directly linked to the database of the SA police Force. We Use mobile fingerprint system that can be performed at your place of business for minimul disruption during working hours. Results are available within 24 hours and the service is rendered at a highly competitive rate POLYGRAPH TESTING Retail Risk Specialists have the experience and know-how to conduct on-site polygraph or lie detector tests. These tests are particularly useful to establish the truthfluness of employees when cases of theft and fraud are investigated. STOCK LOSS INVESTIGATIONS Retail Risk Specialists has a seasoned team of experts with decades of working knowledge of the retail and security industry who are able to conduct investigations in instances of major stock losses or employee fraud or theft. Following such an investigation, we will make recommendations of corrective actions that can be taken to minimise the risk of such incidents to be repeated. CROWD CONTROL Retailer who plan major eents or store openinigs can now have total peace of mind when they entrust the crowd control side of it to Retail Risk Specialists. Our Expertise encompass the full management of crowds that has a dual benefit. Firstly our systems are designed to prevent the outbreak of disorder and stampedes and to minimise the risk of shoplifting for the retailer. Secondly it serves to enhance the experience for the crowd and keep them comfortable. Almasec Pty Ltd t/a Retail Risk Specialists - Reg: 2012/061273/07 VAT NO:

12 WHY US? OUR PEOPLE STAY WITH US We are renowned for having one of the highest staff retention rates in the industry and most of our staff have been with us for years. We believe that this is because we remunerate our people well above the market norm and because we have the policy of development from within. SUCCESS IS A JOURNEY FOR US, NOT A DESTINATION We believe that small, frequent improvements lead to eceptional results over time. Our personnel are not only trained at inception of a contract, but also on an ongoing basis. In addition, we set performance targets for ourselves that drive and support our clients' riskprevention targets. To measure our success, we use score cards for monitoring and evaluation purposes, compile reports and conduct regular status meetings with our clients to discuss the results. This enables us to detect issues and take corrective action at an early stage. We are able to serve you nationwide We have three main branches in Johannesburg, Cape Town and Durban, a staff complement of 600+ and a solid infrastructure to render our services to retail clients nationwide. We support our national empowerment initiatives. As a certified level ii BBB-EE contributor, our operations are perfectly aligned with our country's national empowerment and transformational priorities. Development and empowerment of black and previously disadvantaged individuals is evident in our directorship as well as our management structure

13 National Contact List Kwazulu Natal Gauteng BAFANA SIPHEZI MELLISSA SHAIK YASHIK MOHANGI Western Cape CLAUDETTE DU PLESSIS MAGDA BROOKS KALLIE BROOKS ANDREW RHEEDER ANDY KHUMALO COWAN KHUMALO CHRISTIAAN BEIROWSKI HOWARD DUBE PENNY MARUMA PHILLIP RAMATHEJANE ROSE SEBUSE TAPSON MALULEKE ZAYN TIMOL ZELDA BRONKHORST Head Office PO BOX : Postnet Suite 175, Private Bag X3, Northriding info@rrs.za.net zeldab@rrs.za.net TEL: +27 (0) WEBSITE: FAX: +27 (0) ADDRESS: 27 Juweel Street Juskei Park, Randburg 2188 Almasec Pty Ltd t/a Retail Risk Specialists - Reg: 2012/061273/07 VAT NO:

14 Risk Assessment & Management Polygraph Testing Crowd Control Corporate Governance Compliance Audits Outsourced Risk Personnel Stock loss investigations Occupational Health & Safety Compliance Criminal Checks