21 June Dear applicant. Thanks for your interest in joining our team.

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1 21 June 2017 Dear applicant Thanks for your interest in joining our team. The University of York Students Union is one of North Yorkshire s largest charities with a turnover of 5.5m, 75 employees and over 18,000 student members. With a mission to represent and support students at the University of York, our vision is to put students at the heart of everything and ensure that their experience at York is unrivalled. Through a wide range of student support and opportunities, venues and events, we support students to make the most of their time at York, developing their skills, getting their voices heard, and helping them realise their potential as the next generation of leaders. YUSU has been through a period of change. As we approach the half way mark of our current 2020 strategic plan, we are launching an exciting organisational growth program with the creation a number of new roles at various levels. These new roles will accelerate our strategic development and grow capacity and expertise in areas of the organisation where success has led to growth in demand on our services. It s a really exciting time for York. The Students Union and University are continuing to grow rapidly and as such we are now looking to attract the very best people to come and be part of our continued success as we build a team capable of delivering our ambitious goals. YUSU is a great place to work, in a great City with some of the most talented students around. If you are passionate about students and keen to work in a valuedriven, member-led environment, we very much hope you will apply. Should you wish to have an informal discussion about this opportunity please contact Szczepan Swiatkowski on the details below (E) s.swiatkowski@yusu.org, (T) Please note that we are unable to accept CVs. Applications will only be considered on receipt of a completed application form. Kind regards Ben Vulliamy Chief Executive

2 JOB DESCRIPTION Job Title Reporting to Place of Work Hours of Work Student Communities Manager Student Support and Representation Director YUSU Student Centre 35 hours per week Salary 26, , per annum Purpose of role The post holder will manage the Community Team to develop, facilitate and support YUSU s community engagement work; fostering a sense of community amongst York students both within their colleges and beyond; developing an engagement strategy; and supporting the development and delivery of the community strand of YUSU s strategic plan. Direct reports Student Opportunities Coordinator (Colleges and Student Community Building) Student Opportunities Coordinator (Volunteering) Service Delivery To manage the work of members of the Community Team, covering YUSU s community engagement, volunteering and student community building provision, and supporting the Director in all aspects of their role in relation to community engagement. To work with the Director and the Officers to develop and deliver a community engagement strategy. To be responsible for ensuring compliance and the development of policies and procedures across student communities, ensuring that these demonstrate best practice and quality assure outputs and outcomes within remit. To support the development, delivery and implementation of Union campaigns and influencing activity to increase YUSU s impact across priority areas. To build and manage relationships with external stakeholders to represent students interests and needs within wider society. To liaise and negotiate with Union staff, University staff, and other relevant external parties on issued relating to all areas of activity in the Communities Team To work closely with marketing and communication colleagues to deliver effective communications to celebrate students contributions to the community and enhance their reputation in the community. To be responsible for the development of student engagement with a focus on volunteering, RAG and college community building. To monitor and report on the needs of under-represented groups, develop involvement strategies and identify ways of empowering students to work with the Union to address these needs and increase and deepen participation across communities, both on and off campus.

3 To work with and provide support, information and advice to elected Officers, preparing reports and briefings as appropriate. Resources and Financial Management To prepare funding applications and project development in liaison with the Director. To manage the Team s budgets and use all resources effectively and efficiently, taking account of YUSU s financial procedures. People Management To be responsible for the Community Team. To coordinate staff recruitment, selection, induction, training and personal development. To regularly monitor performance and quality of output and undertake appraisals. To encourage a culture of learning, development and change to address student needs. To ensure effective and efficient communication within and between departments Management Team Responsibilities To support and engage Officers, student representatives and student groups in the delivery of wellresearched, relevant and successful campaigns. To develop the Community Team plan, working with the Director to ensure it contributes appropriately to the overall plans of the Directorate and wider Union. To work with staff and colleagues to implement the plan, managing workloads to ensure goals are met. To ensure an evidence-based approach underpins the Team s working including researching and collecting key statistics related to the Team s work, including its impact To undertake annual reviews of the plan in order to inform future activity. To prepare reports as requires, including submissions to Union and University Committees. To attend all meetings and training events as required. To ensure that statutory and legal obligations are met. General Notes The principle roles and responsibilities will change from time to time and the post holder is required to undertake any additional duties as deemed appropriate and may reasonably be expected given the incumbent s qualifications, experience and grade. Staff are required to have a Personal Development plan and to participate in training, meetings or conferences considered relevant to their job. Staff must carry out their duties with full regard to the rules policies and procedures and conditions of service contained in the staff information guide. A condition of the employment is that all staff are expected to assist in key events throughout the year e.g. the Fresher s Fair, Student Balls and any other key events, such as elections. Staff are expected to portray a positive image both internally and externally of the Students Union by displaying standards of service integrity, punctuality, politeness and professionalism. Staff are expected to work within, promote and uphold the student-led and democratic ethos of the Students Union. YUSU envisages that this post will develop through time and that the post-holder is expected to be proactive in pursuing these changes.

4 Student Communities Manager Person Specification Requirements Essential Desirable QUALIFICATIONS University/ College Degree or equivalent professional experience EPERIENCE Previous experience in a democratically led or charitable organization Experience of managing staff and supporting volunteers - minimum of 3 years leading a team to produce results against targets Experience of delivering training and working with a range of staff and volunteers Experience of influencing community stakeholders and the ability to negotiate with external partners Experience of developing and utilizing research and implementing public-facing campaigns to generate change Experience of developing and delivering projects and/or managing partnership agreements and working proactively to build new contacts and relationships Experience of developing and managing relationships with stakeholders to deliver objectives Experience of managing or being involved in the managing of events/ complex projects Experience of managing budgets, KPI s and operational plans Experience of successful outcomes in two or more of the following areas: Community development Business development Membership engagement Programme management In the third sector, or a democratic environment SKILLS Ability to present information clearly and concisely in writing and verbally, including the ability to write reports which identify recommendations Proven ability to think creatively to develop new ideas and opportunities Proven ability to develop and grow services/opportunities, including bid writing experience Excellent planning, organization and administrative skills IT competent with working understanding of Microsoft Office Interpersonal and networking skills Commitment to the delivery of high standards of customer service and attention to detail Knowledge & Attitude Positive about working in member led organisation Knowledge of issues affecting students & Higher Education A flexible approach to work Knowledge of using or creating databases Knowledge of the role of Students Union, democratic

5 processes and elected Officers A positive approach to problem solving and a can do attitude and ability to function independently A commitment to equality of opportunity