How Allied Mills keeps your flour fresh with automation and mobility. John Campbell Allied Mills

Transcription

1 How Allied Mills keeps your flour fresh with automation and mobility John Campbell Allied Mills

2 HOW ALLIED MILLS KEEPS YOUR FLOUR FRESH WITH AUTOMATION & MOBILITY How to use SAP integrated online web forms via SharePoint to manage and write off redundant stock using automated workflow and real-time mobile approvals Handling authorisations and account assignments as part of an automated integrated business process Combining photos and supporting documents with SAP data and transactions to support business processes Improving operational efficiencies and executive productivity with real-time mobile approval

3 Agenda Who is Allied Mills? Our Challenge Our Journey Architectural Landscape BPM Example Stock Write-off BPM Example Notification Approvals The Challenge Approvals The Solution Business Outcomes Conclusions Where to Next?

4 Who is? Established 2002 Joint venture GrainCorp / Cargill Milling heritage 100+ Years $450M+ Revenue 550 employees in Australia and NZ Australia s largest manufacturer and distributor of bakery premixes, flour and semi-finished products

5 Who is?

6 Who is?

7 Our Challenge Business Process Effectiveness Moving from SAP transactions to managing end-to-end business processes Initiation > Documentation > Collaboration > Governance Picking the appropriate blend of technologies User experience > Flexibility > Cost The importance of the approval step Accessibility > Effectiveness > Timely

8 Our Journey Developing business solutions in SAP Developing business solutions in Sharepoint A healthy balance - One standardized approach for SAP and Non SAP processes Web Applications Enterprise workflow Mobile Readiness

9 Single Sign On Architectural Landscape UI Layer Layer Browser Mobile Outlook Web App Layer SharePoint Portal K2 Workflow Service Layer Service Composition Web Services Business Layer Others

10 BPM Example Stock Write-off The Challenge We all know the transaction to write-off stock, but this is really the end result of a broader process What stock do we write-off? What s the value? Who approves the writeoff? Why are we writing the stock off? How can we avoid this in the future? What write-off is in progress? Governance and Reporting?

11 BPM Example Stock Write-off Before Review Blocked Stock Run SAP Report Dump into Excel Form Nominate approvers from static list Nominate approvers from static list Version Control / Entry Errors Finance review Delays on desks / Lost or misplaced / out of office Entry Errors/ Timeliness/ Incorrect Authorisation Manual SAP Update

12 BPM Example Stock Write-off After One step entry/auto allocation of approvers/status control Real-time reporting of open items Real-time task approval Review Blocked Stock Enter Web Request Electronic timely sign-off SAP transaction generated from information in request Auto SAP Update

13 BPM Example Stock Write-off The Solution Demo Type ahead lookup direct from SAP Non SAP data from Sharepoint list

14 BPM Example Stock Write-off The Solution Demo Data from SAP as well as further entry of both SAP and non SAP data

15 BPM Example Stock Write-off The Solution Demo This data will remain outside SAP but be captured with the request

16 BPM Example Stock Write-off The Solution Demo Authorisation list populated from a Sharepoint list based on header criteria Dave Smith Joe Smith Fred Smith John Smith

17 BPM Example Stock Write-off The Solution Demo Audit trail records all actions Dave Smith Approval actions as defined in K2 workflow Can be performed on mobile

18 All supporting info kept in standard Sharepoint lists BPM Example Stock Write-off The Solution Demo Quick simple reporting by Status and Value Dave Smith Dave Smith Dave Smith Dave Smith Joe Smith Standard K2 plugin - kick off task from here or

19 BPM Example Stock Write-off The Solution Demo Joe Smith Joe Smith Joe Smith Dave Smith Joe Smith Joe Smith Joe Smith Joe Smith Joe Smith Joe Smith Dave Smith Joe Smith Joe Smith John Smith Joe Smith Joe Smith John Smith

20 BPM Example Notification The Solution Demo

21 BPM Example Notification The Solution Demo CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER 1 CUSTOMER 2 CUSTOMER 1 CUSTOMER CUSTOMER 1

22 BPM Example Notification The Solution Demo

23 BPM Example Notification The Solution Demo CUSTOMER CUSTOMER CUSTOMER CUSTOMER 1 CUSTOMER 2

24 BPM Example Notification The Solution Demo

25 Approvals The Challenge Effective Timely Easy Approvals Moving from various multiple approval solutions to a common interface Accessibility>Effectiveness>Timely Must be available anywhere Office > Home > Mobile Must have a common look and feel regardless of origin and contain appropriate information Intuitive > Complete > Common UI

26 Approvals The Solution

27 Approvals The Solution

28 Approvals The Solution USER Domain Name

29 Approvals The Solution Smith Mary s Smith Alexander s Smith Joe s Smith Dave s Smith Alice s Smith Tony s

30 Smith Dave s Approvals The Solution

31 Approvals The Solution

32 Approvals The Solution

33 Approvals The Solution

34 Approvals The Solution Smith Dave Smith Dave

35 Business Outcomes More visibility and control over business processes Intuitive solutions requiring little or no training More efficient and timely authorisations of business items More efficient utilisation of existing business systems Starting with non SAP processes evolving to using SAP strength of integrated information Common Platform to extend to other applications

36 Conclusions SharePoint provides great platform for document management and collaboration Move beyond SharePoint forms and embedded workflows to rich Web Applications and enterprise BPM platform Essential to have partner with holistic perspective across SAP, forms, workflow, documents and integration

37 Where to Next? Close the loop on single sign on with mobile Proceed with Other Business Processes Product development Masterfile requests Capex Requests Rebate Requests Document Control IT Access Requests Travel Bookings Employee Device Requests Employee Rostering Extranet Business Processes Vendor Management Customer Engagement

38 Questions?