Driving paper out of aircraft maintenance and records standardization

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1 Driving paper out of aircraft maintenance and records standardization Gerald Frielinghaus, Head of program paperless maintenance AG MRO Europe, London, 14 October 2015

2 Mission paperless maintenance Digitization eliminates flaws of paper process Transparency through real-time info: Follow-up processes can be started directly because the required information is available for various departments without time delay. Industry leadership: Upgrade of MRO (Lufthansa Technik) by means of seamless digital documentation being extensively used by proactive and preventive maintenance paperless maintenance Focus on performance of maintenance: The maintenance staff can concentrate their efforts on aircraft with less time required for documentation. 2 Key customer benefits: Increased aircraft usage based on real-time information on fleet maintenance condition and availability. Efficiency gain in planning and engineering function. Copyright 2015 AG. All rights reserved. Subject to restrictions and disclaimer on last page.

3 Program set-up Segregation of Projects paperless maintenance Gerald Frielinghaus Head of Program Joint Part M Projects* Electronic Technical Logbook Electronic Cabin Logbook paperless cockpit Part 145 Projects Electronic Ground Logbook esign earchive esdr (Structural Damage Report) IT Infrastructure Mobile computer desks for hangar usage Upgrade hangar infrastructure in terms of electricity, LAN and Wifi supply *with Lufthansa and Lufthansa Cargo 3 Copyright 2015 AG. All rights reserved. Subject to restrictions and disclaimer on last page.

4 Part M projects Joint Part M Projects Electronic Technical Logbook (etlb) Electronic Cabin Logbook paperless cockpit Objectives Transformation of existing paper-based Technical Log Book (TLB) from Lufthansa Passage and Lufthansa Cargo into a digitized process (etlb) Assure airworthiness related requirements for information about aircraft status and status of maintenance works are transferred timely and available for the CAMO organisation Provide an interface for technical cabin crew reports (CLB) Improve data basis of cabin defects in order to enhance cabin product 4 Copyright 2015 AG. All rights reserved. Subject to restrictions and disclaimer on last page.

5 Part 145 projects Part 145 projects Electronic Ground Logbook (egl) esign earchive esdr (Structural Damage Report) Objectives Transformation of today s paper-based GLB which shall operate in a digitally-supported process, enabling pure digital archiving and certification. Establishment of a Graphical User Interface (= Maintenance Log) that allows a role-based and process-oriented documentation of maintenance actions taken by Maintenance, which will include all document types (even job cards and on) intentionally. 5 Copyright 2015 AG. All rights reserved. Subject to restrictions and disclaimer on last page.

6 Part 145 projects 6 Copyright 2015 AG. All rights reserved. Subject to restrictions and disclaimer on last page.

7 IT infrastructure IT infrastructure Mobile computer desks for hangar usage Upgrade hangar infrastructure in terms of electricity, LAN and Wifi supply Responsive design of egl-software Tablets 7 Smartphones Copyright 2015 AG. All rights reserved. Subject to restrictions and disclaimer on last page.

8 Next milestones of paperless maintenance Rollout of Maintenance Log ongoing to all line maintenance stations in Germany until April 2016 Introduction of electronic jobcards (ejobcard) for line and base maintenance Tailormade solutions for additional customers 8 Copyright 2015 AG. All rights reserved. Subject to restrictions and disclaimer on last page.

9 Vielen Dank für Ihre Aufmerksamkeit. Thank you for your attention. Please visit us at our booth number 426! Copyright 2015 AG. All rights reserved. The information contained in this presentation is proprietary to AG and is disclosed in confidence. The presentation and the information contained herein shall be kept strictly confidential and shall not be used, disclosed to others or reproduced without the express written consent of AG. Nothing contained in this publication shall constitute any warranty, guarantee or liability for AG, its subsidiaries and affiliates but is for information purposes only. Accordingly, AG its subsidiaries and affiliates neither expressly nor conclusively accept responsibility or liability for the actuality, accuracy and completeness of the statements and information contained in this publication. 9

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