bytesized Guide to Utilisation Technology

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1 bytesized Guide to Utilisation Technology Published by Produced by The report is kindly sponsored by

2 2 bytesize Guide to Utilisation Technology 3 This is a phenomenal piece of technology, where size is very interesting and cool, but the battery life of years blows away the industry. The technology they are producing allows people to be creative in deploying many different types of solutions instead of just being a tech solution. Disruptive Technologies Page xx Contents Introduction 4 Industry Trends 6 Vendor Profiles 1. Abintra Acuity Brands Asure Avuity Beco Bisley Condeco Coworkr Density Disruptive Technologies Enlightened Inc Excel I.T Flir Fluke Current Powered By Ge Inovu Locatee Lutron Occupeye Philips Point Grab Redstone Connect Relogix Rifiniti Inc Scanalytics Inc Serraview Spaceti Spica Trimble Inc Vergesense Workplace Fabric Workplace Occupancy Yanzi 72 Conclusion 74 About the authors 76 About Unwired 76

3 4 bytesized Guide to Utilisation Technology 5 Introduction This report profiles 33 different vendors of utilisation data collection sensors and software. It was compiled from detailed primary research involving questionnaires, research calls and extended interviews with both the surveyed companies and their customers. Survey Data We have identified that real estate professionals are faced with increasing pressure to minimise costs and increase the efficiency of an organisation s real estate portfolio. As an increasing number of vendors enter the market, this report aims to identify key workplace solutions. This report is designed to guide real estate professionals and building managers to make informed decisions of the most suitable solutions for their organisation. The report details the growth of the smart technology industry and the increasing need to find a solution to occupancy and utilisation knowledge in a building. Most sophisicated region in industry? APAC 21% N.America 15% Europe 58% S.America 0% EMEA 5% The Internet of Things is taking the digital world by storm and by 2020 IoT will be in 95 per cent of electronics for new product designs. Building Floor 6% Other Most popular level of utilisation data aggregation 9% Neighbourhood 21% Room 12% Portfolio The Internet of Things is taking the digital world by storm and by 2020 IoT will be in 95 per cent of electronics for new product designs. This figure will contribute to the 21 billion things which will be connected in 2020, according to forecasts by Gartner. This growth highlights the importance for property managers to understand how their building works and how people are working within it. As part of the research process for this report we sent out extensive questionnaires to potential key vendors in the market who represent varying software and solutions; each vendor which completed the questionnaire was interviewed, along with a number of their customers. Additionally, this research was accompanied by secondary research in which we extracted information from the vendors websites, viewed product demonstrations and reviewed various documents. Each profile is detailed with all the information we were able to source. The vendor profiles written in this report include the vendor s method of collecting data, type of technology used, hardware and software required, connectivity to the cloud using technology such as wi-fi, Power over Ethernet (PoE), and mobile networks. They also include the installation process, costing models and future developments of the solution. This information gives a rounded overview of how a particular vendor can assist a building manager to understand how the building is being used, with reference to scale and cost. We would like to extend our thanks to all those who contributed to the report, either by participating in the questionnaire, taking the time to be interviewed, doing ground research, or responding to requests for information. We hope you enjoy the bytesized Guide to Utilisation Technology. 26% Increase in opt in rates 74% 12% 11:30/15:30 Will people still book rooms in 2025? Workstation 68% 47% Booked Will people still reserve desks in 2025? 53%

4 54 bytesized Guide to Utilisation Technology 55 Rifiniti Parent company name: Rifiniti Inc. Name of product: Optimo Years in business: 4.5 years CEO: Michael Gresty Contact: Website: Total FTEs: 30 Sales: 6 R&D: 18 Support and Services: 3 G&A: 3 Client Comments By using Rifiniti we reduced our very large global portfolio by over 20%. We have a super working relationship with the company, including access to their executive team. They partner with us. IT was very concerned with providing access to our network but the team from Rifiniti was very patient in working with IT to get them comfortable with the solution. Rifiniti provides us with the results in an executive presentation format to show our senior executives. Rifiniti is a software company based in Boston, USA. Its space utilisation software and data analytics platform, Optimo, ingests a range of existing building data sources which are readily available to Rifiniti s customers and does not require new sensor hardware. Rifiniti s application of advanced data science and machine learning algorithms enables the company to harmonise a growing range of data from buildings which is then presented as actionable KPIs in a dashboard or report format. These three key elements provide Rifiniti with its competitive advantages: time to market, scalability and intellectual property. Rifiniti s flagship product, Optimo, replaces existing manual bed checks, one-time studies, and rule-of-thumb space planning by delivering year-round insights. Users have access to Rifiniti s advanced analytics, enabling real-time, dynamic decision-making around CRE portfolio optimisation. Rifiniti customers are able adopt a continuous improvement model that enhances the workplace experience for employees, all while also reducing real estate costs. Optimo gathers data from existing data sources implemented into the building such as security swipe cards, sensors and wi-fi. The software s backend processes these sources into a results database and end users can access the Optimo UI and report generator to run queries and create reports using a wide range of criteria. Optimo is an interactive Softwareas-a-Service (SaaS) portal that can be accessed via a single sign-on by customer s end-users, on either computers or tablets. The analytics include attendance, peak and average utilisation, departmental analytics, mobility analysis, and cost savings. These results can be reviewed on a daily, weekly or monthly scale and viewed on various levels from portfolio, region, campus, building, floor, zone or room. There are also modules for benchmarking, booking analytics and collaboration. Users can run a wide range of reports which can be downloaded as image files, spreadsheets, PDFs or PowerPoint files. The software does not require any on-site installation, but Rifiniti do assist customers to access their own data sources and ready them for delivery to Optimo via an API. The delivery team sets up customer buildings in the Optimo back-end and connects with the data sources to begin processing the data. Customer support for the software is based in EU and US offices and is available on weekdays from 3am-9pm EST. Card swipe data and IWMS/CAFM systems are fundamental data sources which need to be integrated into the Optimo software to measure the utilisation of a space. Wi-fi and sensor networks, lease databases, booking systems and calendar systems are optional integrations. APIs for output of Optimo results can be provided upon request; however, Optimo typically sources data from other systems. Rifiniti offers up to five levels of service and charge per square foot, per year, based on the level of service. The five levels are: Optimo Lite badge data which provides attendance results; Optimo Essential badge data in providing attendance, utilisation, mobility and other KPIs; Optimo Performance badge and sensor data in providing attendance, utilisation, mobility, other KPI s and heat maps; Optimo Advanced - which uses badge and WiFi data to yield similar results to Optimo Performance, but with greater granularity; and Optimo Advanced Plus - using badge, sensor and wi-fi data to log even more information about attendance, utilisation, mobility, other KPIs and heat maps. Customers can mix and match different service levels on a per-monitored site basis. Rifiniti is able to deploy Optimo rapidly in any geographical location because it is a software- and data-only service. It allows companies to monitor an unlimited number of sites remotely, with its largest customer monitoring 100 of their biggest sites worldwide, which accounts for over 13 million square feet. In the near future, Rifiniti will release tools for capacity planning and scenario modelling that can function inside the Optimo software, as well as a module for restack and move optimisation. It is also developing real-time data solution for release in 2018.

5 About the authors Plow Consulting is a trusted business advisor that helps organisations unlock the intrinsic value of workplaces in order to maximise business performance and improve work-life balance. The WORKTECH Academy is the global online portal and network for the future of work and workplace. The Academy captures and curates knowledge about people, place, culture, design and technology from right across the WORKTECH network. About Unwired Unwired Ventures publishes a range of reports, guides and white papers. It also holds regular conferences, executive briefings, workshops, thinktanks, training and technology demonstrations. Published by Unwired Ventures Ltd 13 St John s Mews St John s Road Hampton Wick Kingston upon Thames KT1 4AN UK Telephone +44 (0) info@unwired.eu.com Website Unwired Ventures Ltd, its employees, the advisory board and the sponsors of Unwired are not to be held responsible for any losses, expenses or any claims arising out of any reliance on the information contained in this publication. Since most of the information in the publication has been provided by third parties, it requires further verification. In every instance an application is made it must be independently verified and applied to those individual circumstances by a suitably qualified individual. The very nature of the information contained in this publication ensures that at the time of publication it may be outdated or superseded. copyright or intellectual property is transferred or should be assumed and all images, photographs and trademarks remain the property of their respective owners. UNWIRED is a registered trademark of Unwired Ventures Ltd. rights exist to reproduce this publication in any form or media in part or whole.