Leading in Challenging Times Banking & Financial Services

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1 Leading in Challenging Times Banking & Financial Services S. Sambamurthy, Client Partner, BFS Arun Aggarwal, VP Consulting, EMEA Krishnan Ramanujam, COO, TCS Financial Solutions Analyst Day, Mumbai 12 February 2008

2 Global BFSI 9M08 Revenue by Geography 9M08 Revenue by Service Line APAC, 7% Others, 2% ADM, 61% Continental Europe, 11% BPO, 3% UK, 16% Assurance, 3% Consulting, 3% US, 64% Infrastructure Solutions, Asset 6% Leveraged Solutions, 6% Enterprise Solutions, 7% BI, 11% - 1 -

3 Key Market Trends - TCS Response Run the business optimization Supplier Consolidation Portfolio Rationalization Refined global sourcing & location strategy Combined IT & Operational efficiency drives Continuing re-structuring through M&A and Private Equity Transformational Outsourcing Optimize IT service offering Asset leverage to achieve time-tomarket and risk mitigated implementations ASPire cash and securities reconciliation utility Invest in expanding the reach of Utility Computing initiative 360-degree view to Bank and Customer Enterprise wide Risk Management Challenges Channel integration solutions B ncs Channels CRM Consulting & Implementation Integrated Master Data Management & Risk Management solutions Growth focus - Emerging markets Expanding footprint in near-shore/onshore locations - 2 -

4 Combining Service Levers to Achieve Transformation Large US Investment Bank - MiFiD Assessment and Implementation C SI Major European Bank - IT Transformation C OS SI P Consulting IT Outsourcing Inclusive Banking in Emerging Markets C SI P System Integration Leading US Thrift - Common Loan Origination C OS SI Account Opening - Dematerialization OS SI BPO/BSP US Bank CIF Consolidation (post merger) C OS SI Products & Alliances Leading European Bank - CRM Transformation C OS SI B P Major S American Bank - IT & Operations Transformation C OS SI B P - 3 -

5 TCS B ncs Suite is Aligned to Meet Customer Needs of Different Size, Complexity and Solution Priorities Functional Intensity Technical Intensity Full Service Intensity Product Sale Framework/ Hosted Services Standard implementation for small to medium banks Target Regions - Emerging & Established markets Standard support and annuity licensing model Platform Domestic/Global implementations for large banks as a transformation program Target Accounts TCS Large Accounts Product Replacement Accounts Shared services infrastructure for small to medium Financial Institutions Target Regions - BRIC countries, US, Eastern Europe Target Accounts - Community, Regional banks Product Sale Up Sell/ Cross Sell Target Different Business Models Framework /Platform Sale Professional Services Repeatability In a Market Hosted Services Replacement Focus TCS scale and full services play is a distinct advantage - 4 -

6 Case Study: RBC Dexia Investor Services - Global Custody Context RBCD had multiple custody platforms that impeded operational efficiency and generated extremely high IT maintenance costs. Critical need for a new corporate actions solution for the Bank to increase automation of complex processes while retaining flexibility across locations Why TCS B NCS a proven custody product implemented in multiple markets Covers both generic as well as market-specific practices in dematerialized, immobilized and physical environments More than 40 installations in over 35 mature and emerging markets across North America, Europe, Africa, Australia and the Asia Pacific Solution scope Announcement Capture - STP and Manual announcement processing and generation of golden announcement to downstream systems. Corporate Actions - End to end CA processing for mandatory and voluntary CA, including comprehensive Trade and Cash processing Value Proposition One single system for securities and cash to allow faster response to market, regulatory changes and the introduction of new products Reduced operational risk, significantly enhanced usability and STP Single input and standardized processing across geographies making resources inter-operable - 5 -

7 Case Study: Transforming the European Clearing Landscape Context Replacement of Derivatives Clearing solution for one of the leading Clearing organisations of the world Clearing for Multiple Markets (OTC Markets, Cash, Derivatives and Swaps) on 1 platform is the need Multiple independent clearing services for these markets resulting in duplication of systems and personnel Time to market has been the big problem in the past Why TCS Though they were not looking for a product, TCS BαNCS Market Infrastructure had a good set of components to reduce risks and give better time to market Delivery Certainty Domain Expertise and Leadership position in the Exchange Clearing space Solution scope Value Proposition Clearing & Settlement for Commodity Derivatives for multiple markets across Europe Interfaces with multiple internal and external systems Possibility to bring Equities Clearing under the same solution in the future Only solution that can support Clearing for multiple asset classes Accelerated Time to market State-of-art, SOA-enabled technology Compliance to Global Standards - 6 -

8 Continued Migration up the Value Chain - An Integrated Service Proposition Backed by Impeccable Delivery Value to the Client Transformational Outsourcing Process & IT Consulting BPO Services Asset Based Solution and Full IT Services Case Study: Europe Based Diversified Financial Services Company - 7 -

9 Leading in Challenging Times Banking & Financial Services