Digital Transformation - Dynamics365. CGI Group Inc.

Transcription

1 Digital Transformation - Dynamics365 CGI Group Inc.

2 Agenda # Agenda item Presentor Timing 1 Introduction to CGI and Digital Transformation Uffe Pallesen 15 min. 2 Customer case Digital Transformation and Microsoft Dynamics365 for Operations and Finance Karsten Egeblad 30 min. 3 Cloud strategy Søren Andersen 30 min. 4 Discussion All 15 min. Dialog 2

3 8 Digital Transformation events 3

4 One of the 5 largest global Microsoft partners Industry focused expertise in Dynamics AX/365 Nearshore and offshore sourcing centers in Estonia, Morocco and India 145+ Dynamics AX/365 consultants in Denmark CGI Microsoft consultants in 20 countries 900+ Dynamics AX/365 consultants globally Strong references and extensive experience in Dynamics AX/365 1 Distribution, Retail, Manufacturing, Property Mgmt., Global Enterprises Member of Microsoft s High Potential partner program 165+ Microsoft consultants in Denmark of the few Microsoft Global System Integrator partners in the world 70 BI consultants in DK

5 Strong solutions help our clients succeed Focus on selected sectors in Denmark: Dyn365 Government Health Financial Services Manufacturing Retail and consumer services Post and Logistics Transport Utilities Communications Operational Excellence Digital Transformation Enterprise Efficiency ERP HRM Supply Chain Management Financial Management Billing Collections Quality Assurance and Testing Document and Data Services Enterprise Asset Management Business Process Outsourcing Outsourcing & IT Modernization Full IT Outsourcing IM & AM Outsourcing Managed Testing Cloud Services Optimization strategy Application Renewal Data Migration Factory Legacy Transformation IT Asset Management Business Transformation Business Consulting Change Management IT strategy and transformation Innovation Customer Experience Customer Insight CRM ecommerce Loyalty Omnichannel Beacon Customer Services Digital Enterprise Internet of Things Mobility Portals and Collaboration Business Platforms Next generation infrastructure Cloud Advisory Consulting Governance and Management Big Data / Analytics Data Management & Analytics Business Intelligence Data to Diamonds Cyber Security Advanced Threat & Risk Analytics Prevention Detection Protection Intelligence 5

6 CGI - global capabilities with deep expertise in Microsoft technology Global Certifications Trained Professionals CSP Countries 13 Gold 3 Silver +7, Certification Level Domain Profs. Countries with CSP Application Integration Azure Infrastructure 229 Denmark Cloud CRM Cloud Platform Cloud Productivity Collaboration and Content Communications CRM Data Analytics Datacenter Devices and Deployment GOLD Azure SaaS 126 Azure IoT Suite 28 Dynamics Operations 905 SharePoint 581 Exchange 187 Office NET Development 2952 Canada USA UK France Norway Sweden Finland Netherlands Enterprise Resource Planning Identity and Access MS SQL Server 1995 PowerBI 100 Portugal Germany Intelligent Systems Data Platform Midmarket Solution Provider SILVER Provider Cloud Service Project and Portfolio Mgmt 6

7 Selected Microsoft Dynamics 365 Projects WHY CGI SELECTED CLIENTS EXPERTISE Frontrunner and market leader Experienced team with proven experience from other Dynamics 365 projects In 2016 alone we have increased our business with 40 full time employees working with Dynamics AX The place to be for the best people in the market International experience Strong relationship with Microsoft 8 current Dynamics 365 projects in Scandinavia

8 ERP in Digital Transformation context Disrupt Remove manual processes Increase Customer experience Automate Partner Vendor Company Customer Item 8

9 Digital transformation Karsten Egeblad, Director Kolding, 30 August 2017 CGI Group Inc.

10 Digital Transformation Agenda What is Disruption Digital Transformation in a Microsoft perspective Customer case 10

11 Digital Transformation 11

12 Digital Transformation Disruption - Definition: a radical change in an industry, business strategy, etc., especially involving the introduction of a new product or service that creates a new market: Disruption is also a story about a world in constant change a world we need to adapt for survival

13 Digital Transformation Examples Blockbuster Didn t understood how quick streaming would take over the classic DVD marked Airbnb Had to close down Do not own any hotels Only a few 100 employees Sell services Uber Worth over 60 billion dollars Have only 1300 employees Do not have any drivers employed and have no car fleet Business based on manage transactions between customer and driver. 13

14 Digital Transformation Microsoft Landscape 14

15 Digital Transformation customers employees products operations

16 customers customers

17 employees

18 operations

19 products

20 Digital Transformation Customer Case Story 20

21 Digital Transformation Customer Case Challenge for our customer: An upgrade to Dynamics could not support Engineering Change Order workflow VPC approval (Vareprøve certifikat) Vendor Product approval Documentation spread over several legacy systems 21

22 Digital Transformation Customer Case: Microsofts digital transformation pillars: Empower your employees Better and more accurate information about new products and changes to existing products. Make sure all relevant employees get correct information Uniform approval process across legal entities Transform your products Improved collaboration from several stakeholders during the product development: Customers Vendors Engineers Production Quality inspection will be more standardized by using mobile devices and the warehouse operator will be able to identify new spare part marked for inspection but also give a notification when a CoC is required for receiving Optimize spare part approval process and FG tests prior to delivery to the end customer, will increase the quality and reduce return costs and components failure 22

23 Digital transformation Customer Case: Solution Dynamics 23

24 Digital Transformation Customer Case: Value proposition PLM system Windchill will support: Product development processes, integrate employees, vendors and customers, business processes and systems. Provide a product information "warehouse". Value propositions: Faster time-to-market Increased productivity Design efficiency Increased product quality Lower cost of new product introduction Insight into critical business processes Better reporting and analytics 24

25 Digital Transformation 25

26 Digital Transformation Dynamics365 Cloud strategy Søren Andersen 30. august 2017 CGI Group Inc.

27 Azure or On-Prem Azure service fabric middleware needed LCS still needed AAD still needed 27

28 Customizations 28

29 Integrations 29

30 Integrations - CDS 30

31 Cloud Strategy Why talk about Cloud? Cost Scaling Agile - Time-2-marked Cloud types Private-, Public- and Hybrid Cloud Why Microsoft Azure Cloud or maybe other vendors? Security in the Cloud How do we get started? Express Route CGI Unitfy365 31

32 Clients need to modernize their Infrastructure in order to enable Digital Transformation IT modernizing legacy and Business transforming to digital (2-speed) Future State Current State Revenue under pressure Investments to Change challenged while the business is demanding agile, IT-driven transformation to meet customer needs and competitive threats Drive growth by building a digital organization Increasing run cost of legacy platform IT s priorities are to modernize in order to reduce run costs and simplify legacy on a transformed, modern digital platform Urgency to change Urgency to change Source: CGI Voice of Our Clients (2016) 32

33 CGI CGI You CGI You You Cloud delivery models On-Premises Infrastructure as a Service Platform as a Service Software as a Service Application Application Application Application Data Data Data Data Runtime Runtime Runtime Runtime Middleware Middleware Middleware Middleware O/S O/S O/S O/S Virtualization Virtualization Virtualization Virtualization Servers Servers Servers Servers Storage Storage Storage Storage Networking Networking Networking Networking 33

34 CGI infrastructure platform (Elastic Datacenter) Application 1 Application 2 Application 3 Application 4 Application 5 Application 6 Application 7 Application 8 Application group 1 Application group 2 Group 3 Private Cloud Services Private Cloud Services Microsoft Azure Public CSP s Office 365 CGI Datacenters (enabling Hybrid Cloud) Network Storage Client Virtual DataCenter (VDC) Object Storage Block Storage 1+ (1-9) Physical Storage on Demand DB on Demand Container Capacity 34

35 Platform Services Security & Management Service Creation & Configuration User/Group Directory Store Identity Sign-Up and sign-in Multi-Factor Authentication Scheduled Service Management Task Scheduler Stateless Compute Scheduled Compute Jobs Simple Queuing Hybrid Connections Distributed Compute Virtual App Streaming B2B Integration Pub/Sub Queuing Web Apps Infrastructure Mobile Backends API Management API App Infrastructure Business Process Automation Push Notifications Big Data Analytics Relational SQL Database Distributed In-Memory Cache Predictive Analytics Data Warehouse Search Data Stream Analytics Document Database Service Simple Key/Value Store Big Data Storage Hybrid Operations Directory Health Monitoring Privileged Identity Management Domain Join & Policy Management Server Data Backup Operational Analytics Encryption Key Store Development Tools Software Development Kits Data Pipelines Device Data Collection Data Source Management Bulk Data Import And Export Software/Solution Marketplace Pre-Build VM Images Live & OD Media Streaming Content Delivery Network (CDN) Software Lifecycle Management Application Instrumentation Infrastructure Services IoT Device Management Mobile Analytics Disaster Recovery Hybrid/Intelligent Data Backup

36 Your Infrastructure is a Function of Time How do you plot your journey to the cloud? The Landscape of Now!

37 Unified 360 Hybrid Management Platform Management Platform deliverables

38 CGI Unify360 Platform Digital Infrastructure Platform 38

39 Enablement & Transformation Services The Experience Room Unify 360 Platform Features & Value CONSOLIDATED USER PORTAL Anytime, anywhere A single, integrated portal for IT service consumption, CIO dashboards, contract and reporting HYBRID IT INTEGRATION FABRIC Unified & Integrated Connecting all environments together from public IT services to private and existing IT landscape with the Last Mile Script (LMS) IT & BUSINESS ORCHESTRATION Automated Accelerate services on-boarding self-service and increase services availability through autonomic incident resolution EVENT MANAGEMENT & CORRELATION Intelligent & Topology based business Proactive and service impact analysis with AI systems and machine learning MULTI-CHANNEL AND 24X7 SERVICE MANAGEMENT Preferred Improve user experience through customer preferred channel - , web, IVR, dialer - ITSM (IM,SM,CM,PM, SLM) BILLING & CHARGEBACK Transparent Improve planning and cost consolidation from your IT consumption MONITORING & DATA AGGREGATION Real Time Insight Tooling for application and infrastructure landscape monitoring in real time. Public Services SECURITY, AUDIT & COMPLIANCE Secure & Compliant Keep your mission critical systems secured and compliant with international, national and industry specific regulation standards. Enterprise On/Off Premise

40 CGI Unify360 Platform Built on Microservices RestAPI Orchestration Management RestAPI Correlation Management RestAPI Clients WEB UI RestAPI ITSM Management $ RestAPI RestAPI CSIB Tools RestAPI RestAPI Catalog Items RestAPI Billing Management RestAPI CMDB RestAPI Private Cloud RestAPI Configuration Management RestAPI Remote Exec Services RestAPI Auth Rules RestAPI Monitoring Engine RestAPI Clients Management RestAPI RestAPI RestAPI CSIB Tools RestAPI RestAPI Templates Management

41 Cloud Security

42 36 Regions Worldwide, 24 Generally Available US DoD West TBD US Gov Iowa West US California Central US Iowa West US2 California South Central US Texas North Central US Illinois Canada Central Toronto US Gov Virginia Canada East Quebec City East US Virginia East US 2 Virginia US DoD East TBD United Kingdom Regions (2) North Europe Ireland West Europe Netherlands France Regions (2) Germany North East ** Magdeburg Germany Central ** Frankfurt India West Mumbai India Central Pune SE Asia Singapor e China South * Shanghai India South Chennai China North * Beijing South Korea Regions (2) East Asia Hong Kong Japan East Tokyo, Saitama Japan West Osaka Australia East New South Wales Brazil South Sao Paulo State Australia South East Victoria 100+ datacenters Top 3 networks in the world 2.5x AWS, 7x Google DC Regions G Series Largest VM in World, 32 cores, 448GB Ram, SSD Operational Announced/Not Operational * Operated by 21Vianet ** Data Stewardship by Deutsche Telekom

43 1 st Microsoft Data Center Active Directory Trustworthy Computing Initiative Malware Protection Center SOC 1 UK G-Cloud Level 2 SOC 2 FedRAMP/ FISMA Operations Security Assurance 20+ Data Centers Microsoft Security Response Center Windows Update Global Data Center Services Security Development Lifecycle Digital Crimes Unit ISO/IEC 27001:2005 E.U. Data Protection Directive HIPAA/ HITECH CSA Cloud Controls Matrix PCI DSS ISO/IEC 27018

44 Getting started how to?

45 Getting started Proof-Of-Concept No cure / No pay Express routes and test / demo environments Engage with CGI Your Challenges Our response CGI Unify360 45

46 Thank you.. Mashine Learning IoT and BI HoloLens 46

47 Our commitment to you We approach every engagement with one objective in mind: to help clients succeed