Becoming a Proactive, Data-Driven Organization Starts in 3 Key Steps. Session 112 Eric Forgo

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1 Becoming a Proactive, Data-Driven Organization Starts in 3 Key Steps Session 112 Eric Forgo

2 Agenda The Data-Driven World Three Steps to Collect and Harness Data Results for the Data-Driven Company Case Study Q&A

3 The Data-Driven World So we think a Discussion of Data is new, but Arthur Conan Doyle (circa 1900): It is a capital mistake to theorize before one has data. W. Edward Deming (circa 1947): In God we trust. All others must bring data. Billy Beane (circa 2002): We ve got to use every piece of data and piece of information, and hopefully that will help us be accurate with our player evaluation. For us, that s our life blood. Satya Nadella (circa 2016): Everything is going to be connected to cloud and data All of this will be mediated by software.

4 The Data-Driven World Fun Facts More Data has been created in the past two years than in the entire previous history of the human race Walmart handles more than 1 million customer transactions every hour, which is imported into databases estimated to contain more than 2.5 petabytes of data IDC Estimates that by 2020,business transactions on the internet- business-tobusiness and business-to-consumer will reach 450 billion per day 30 Billion pieces of content shared on Facebook every month.

5 The Data-Driven World So Data is all around us and available to us It is in our business systems It is in our social media feeds regarding our competitors and our markets It is in free information on the web from industry sources to Wikipedia

6 Does your Environment look like this?

7 Three Steps to Collect and Harness Data Step 1 Step 1 Identify, at an organizational and operational level, the Key Business Metrics and Indicators, Measurements, and Drivers of your business utilizing Internal and External Data. Plus, Match to Strategy Match to Budget and Forecast. Measure. Analyze. Match to each stakeholder in the organization who Own It!

8 Data by Stakeholder CEO: Are we executing against our Strategy? What is our competition doing? CFO: What are our financial results and forecast? VP Sales: What is our Gross Pipeline vs Revenue Commit? VP Mktg: Are our Programs yielding leads? What is Social Media saying? Service Mgr: Utilization? Backlog? Rates? Customer Satisfaction? Production Mgr: Inventory levels, turns, capex, quality, waste?

9 Three Steps to Collect and Harness Data Step 2 Step 2 Evaluate the Systems, Solutions, and Devices in place to Collect, Consume, and Report on Data. Segment your reporting. Dynamics ERP Dynamics CRM Third-party solutions Excel On-premise or in the cloud Different Devices Identify and separate reporting types and select the right tool

10 Reporting Types A Snapshot of data while working inside of Dynamics / D365 Self-Service

11 Three Steps to Collect and Harness Data Step 3 Step 3 Create a Roadmap (What is your NEXT!) to become Data Driven. Always assume that you will have to monitor, review, and edit your approach. Tool(s) selection Deployment timeline Embrace incrementalism (Wash, Rinse, Repeat!) Assign a Team Member to drive the process Talk about the data as a Company to drive it into the culture

12 Technologies In Play Dynamics ERP Dynamics GP, SL, NAV, AX, D365 Business Central, D365 Enterprise Dynamics CRM Sales, Customer Service, Field Service, Talent, Project Service Automation, Marketing O365 Office Suite, OneDrive, OneNote, Teams, Yammer, Delve, etc. Azure Cloud IaaS Infrastructure as a Service Azure Data Storage Cloud data storage (data warehouse)

13 Technologies In Play Reporting & Analysis Management Reporter, Adaptive Insights, BI360, De Facto, Power BI, etc. Power Apps - is a service for building and using custom business apps that connect to your data and work across the web and mobile - without the time and expense of custom software development. ( Microsoft Flow - is a service for automating workflow across the growing number of apps and SaaS services that business users rely on. (

14 Tools Selection Microsoft Dynamics native capability with Role Centers, Power BI PowerBI, Excel

18 DATA-DRIVEN VISUALIZATION

19 Results from a Data-Driven Company The McKinsey Global Institute indicate that data driven organizations are 23 times more likely to acquire customers, six times as likely to retain those customers, and 19 times as likely to be more profitable as a result. Also, Forces a common understanding of what drives the business to create team alignment Forces a common understanding of how data is aggregated Culture of decision making based on facts Resulting lower risk profile for the organization because of data-driven decisions

20 Case Study Horticulture and IOT??

21 Case Study Internet of Things Case Study Medina, Ohio The interconnection via the Internet of computing devices embedded in everyday objects, enabling them to send and receive data.

22 Case Study Pain Points Unable to reliably forecast production of Lilly s Struggle to have stems available entire growing season Variability in wholesale promise dates Cannot react to light and temperature changes timely What if the heat goes out?

23 Case Study How Weather impacts our Business today

24 Case Study How it Works Sensors connected to Raspberry PI device Green house Wireless connection to Iot hub Live data via Stream Analytics to Azure SQL Power BI dashboards consume data Power BI Alerts

25 Case Study The Solution Microsoft Azure IoT Hub with sensors Lumens Temperature Humidity Every 30 minutes a reading is taken in each Greenhouse Data instantly available for growers

26 Case Study Alerts

27 Case Study The Results

28 Takeaways Three Steps #1 - Identify Metrics and Impactful Data to the Business! #2 - Evaluate Systems and Solutions! #3 - Create a Roadmap, Incrementally Enhance and Execute!

29 How Velosio can start your Journey to NEXT (and being Data-Driven)! Contact your Client Success Manager (CSM): Your CSM will gather initial pain points and goals across the financial and budget process s today CSM will recommend, if appropriate, an initial meeting with our CPM team Meet with the Velosio CPM team resource(s) Conduct an initial discovery of your process s and solutions today Uncover opportunities to positively impact your organization together Make recommendations for new process s and solution(s) to consider Provide initial estimates of benefits and investments for CPM solutions Work directly with you to review Solutions Perform detailed requirements for your organization Work directly with you deliver the best Solution

30 Next Steps - Reach out to Velosio Contact your Client Success Manager at Velosio the CPM team at Velosio CPM@Velosio.com Analytics Solution Architect team at eforgo@velosio.com and tginley@velosio.com

31 Q&A

32 A Data-Driven Schema in Action -Velosio Translating the Vision Communicating and Linking Business Planning Feedback and Learning

Supporting Operational Excellence with Business Intelligence Nikos Saripoulos

Supporting Operational Excellence with Business Intelligence Nikos Saripoulos Head of Business Intelligence Agenda Operational Excellence Business Intelligence Manufacturing Use Cases Supply Chain Use