STA membership and quality standards
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1 Version September 2016 STRUCTURAL TIMBER ASSOCIATION Building solutions in timber STA membership and quality standards
2 Confidence in using a STA member company The Structural Timber Association (STA) represents the vast majority of the structural timber industry, with an extensive membership covering a range of businesses engaged in the delivery of structural timber buildings. This includes the materials supply chain, engineers, designers, manufacturers, erector/installers and associated firms providing support services, such as legal and insurance businesses. The STA offers differing levels of membership, each requiring defined levels of quality in the way our members undertake their work. However, the extensive range of membership businesses means that the specific quality requirements differ for each type of member and customer activity. Choosing to work with a STA member company gives you the confidence that no matter what service they are providing, they are meeting the STA s membership criteria. They will also have the necessary accreditation to comply with the Construction roducts Regulations (CR) and CE marking, where applicable. There is always a commercial decision to adopt increasingly recognised accreditations and standards. The STA guides its members to achieve the highest levels of quality and performance across a range of industry standards; see additional information provided in this document. STA membership levels The STA has established three levels of membership; Gold, Silver and Bronze. The levels of membership are designed to recognise the differing levels of standards held by our members. It is important to point out that depending on the nature of a company s business, a Bronze or Silver member maybe the most appropriate company for your project requirement. 2 STA MEMBERSHI AND QUALITY STANDARDS
3 Membership types and definitions We split our membership types as follows (each with different quality standards) as listed below. Key on terminology: 1. Element is the component part that makes up a product 2. roduct is the building system or assembled part that will form the building system Structural timber building system (STBS) members A STBS member is a company that has been contracted to provide a building system to the customer. The customer may be the building end-user, a developer, a main contractor, a sub-contractor or a self-builder. The contract can be to either supply a kit of elements or to supply and construct the elements on the site. The scope of elements includes any of the following: assembled walls, floors or roof panels. Loose materials, joists, rafters etc. may also be supplied through the structural timber building system member. See Appendix 1 for further details of works typically covered by our STBS members. roduct supply chain members This is a STA member providing materials and component parts to be used in the manufacture of structural timber building systems/elements for site assembly. Examples of this type of member is a supplier of joists, boards, fasteners, insulation, membranes etc. roduct supply chain membership also includes businesses that manufacture components like truss rafter roofs and open web joists, Glulam beams, I-joists and steel frames to be used by others. It also encompasses structural products such as SIs and CLT panels that go on to be processed by others into wall, floor and roof elements. Erector/installer members Businesses that assemble elements and products on-site to form the building shell which are designed and supplied by others. Designers, engineers and consultants, plus professional service supply members Businesses that produce fabrication drawings and/or engineering calculations for the elements and building structural system, including energy performance, acoustic, fire, safety and acoustic services. Service supply chain businesses provide ancillary support roles to the timber industry such as solicitors, construction plant suppliers and insurance brokers. CE marking As a customer of an STA manufacturer a developer, specifier, contractor or self-builder - you are required by European law, called the Construction roducts Regulation (CR), to purchase CE (Conformité Européenne) marked products, when the product can be assessed by what is called a Harmonised European Standard. Not all products have harmonised standards, but for structural timber building systems most of the products used do. roducts like fasteners, timber boards, timber, joists, CLT, Glulam and plated trussed rafters are all eligible for CE marking. STA members are therefore legally bound to provide CE marked building products and systems where appropriate - and naturally the STA has made CE marking of the products (where applicable) a condition of membership. We provide our members with advice on what products and systems have a harmonised standard (hen). We also offer our members guidance on the voluntary CE marking route for products where a European Assessment Document (EAD) can be achieved. STA members are regularly updated on the CE marking of products and you can be assured they can access the latest information to enable you, as their customer, to comply with the CR. 3 STA MEMBERSHI AND QUALITY STANDARDS
4 Quality levels for members The table below outlines the quality and accreditation standards our members hold for Bronze, Silver and Gold levels of STA membership. STA customers can choose to work with companies with any level of STA membership; ensuring they work with whomever best fits their specific requirements and project brief. Structural timber building systems In-house quality system Fire Site Safe compliant STA complaints procedure STA workshops/technical support STA new member audit In-house quality procedures CE compliant As bronze level LUS third party audited management of factory and product production Examples: IS Option for non-ukas product testing As bronze level LUS third party audited building system for performance and management 4 Examples of system certification: BOAS BM TRADA Q Mark Kiwa BDA Agrément European Assessment Document 6 BBA system certification STA template for quality assessment of manufactured assemblies - Entry level requirements for STA Gold assure standard (Version 2 - Sept 2016) roduct supply chain In-house quality system STA workshops/technical support As bronze level LUS ISO Option to have additional third party product performance design checks and reports, but not UKAS approved outputs 5 As bronze level LUS ISO product performance certification i.e. CE marking (where appropriate), BBA, BM Trada, Kiwa BDA or other UKAS third party certificate 7 Erector/installers Accredited NVQ As bronze level LUS As silver level LUS CSCS card National lant Training certification In-house quality system CCS lant Training (red or blue card) Site Supervisors Safety Training Scheme (SSSTS) and/or Site Management Safety Training Scheme (SMSTS) as relevant SSI (Safety Schemes In rocurement) ISO Designers, engineers and consultants, plus professional service supply members In-house quality system Relevant professional membership qualifications STA self-certification of experience In-house quality system As silver level LUS ISO STA MEMBERSHI AND QUALITY STANDARDS
5 Notes 1 & 2 For schemes that are UKAS accredited 3 Should be independently accredited 4 Third party companies confirm through audits that the company has the management and product performance claimed and is regularly checked for this 5 Third party companies such as consultants and university testing that is not UKAS accredited 6 EAD (follows approved ETAG submission and approval) for building systems 7 STA template for quality assessment of manufactured assemblies - Entry level requirements for STA Gold assure standard (Version 2 - Sept 2016) which is annually audited by STA approved consultants and affiliated schemes such as CATG and Cogent Accreditations and standards by membership type/level STA members hold a range of quality and accreditation standards to meet the differing levels of our membership criteria. The table below show the requirements for each type of membership, reflecting the various accreditations and standards within that sector. Structural timber building system (STBS) members Accreditation/ standard CE material compliant Site Safe fire compliant STA complaints procedure STA workshops/ technical support STA new member audit In-house quality procedures ISO 9001 audited management system or equal as part of the system approval with Gold Standard Option to include product performance testing by university/ consultant UKAS approved third party product performance certification or audited scheme based on STA template for quality assessment of manufactured assemblies (Version 2 - Sept 2016) 5 STA MEMBERSHI AND QUALITY STANDARDS
6 roduct supply chain members Accreditation/ standard In-house quality procedures STA complaints procedure STA workshops/ technical support ISO 9001 audited management system or equal as part of the system approval with Gold Standard roduct performance testing (not UKAS approved) by university/ consultant CE marking or UKAS approved third party product performance certification: BBA, BM TRADA Q-Mark, Kiwa BDA or product via a successful European Technical Assessment (ETA) or European Assessment Document (EAD) 6 STA MEMBERSHI AND QUALITY STANDARDS
7 Erectors / installer members Accreditation/ standard In-house quality procedures STA complaints procedure Accredited NVQ CSCS card National lant Training certification CCS lant Training (red or blue card) Site Supervisors Safety Training Scheme (SSSTS) and/or Site Management Safety Training Scheme (SMSTS) as relevant Safety Schemes In rocurement (SSI) ISO Consultant designers, engineers and other professional service supply members Accreditation/ standard In-house quality procedures STA workshops/ technical support STA complaints procedure Appropriate professional qualifications Self-certified to STA to appropriate experience and knowledge ISO 9001 audited management system 7 STA MEMBERSHI AND QUALITY STANDARDS
8 Minimum quality standard requirements STBS members Entry level membership to the STA for STBS members is Assure Bronze. To achieve this, our member will be asked to register with the STA and to state that they only use CE marked products (materials and components), where appropriate. All new members will be assessed by a STA consultant to review their in-house quality standard. Assure Silver membership requires STA members to undertake an ISO 9001 audit of their factory and product production. There is also and option for STBS members to have third party product performance design checks and reports. Assure Gold level members must have an audit of their management systems and the performance of their building system (or element). See table on page 4 for examples of approved audits. Audit of management systems and building system performance Audit of factory and product production In-house quality standards + CE marked products roduct supply chain Entry level membership for product supply members is Assure Bronze. Assure Silver membership requires the STA member to hold an appropriate ISO 9001 certificate. Assure Gold level members are required to have an ISO 9001 and also a product performance certification appropriate to their product e.g. CE marking certification, BBA, BM TRADA Q Mark. ISO product performance certification (i.e. CE marking, BBA) ISO 9001 In-house quality standards 8 STA MEMBERSHI AND QUALITY STANDARDS
9 Erector/installer members Entry level membership for erector/installers is Assure Bronze and requires member companies to certify that employees hold an accredited National Vocational Qualification (NVQ), plus a CSCS card and National lant Training certification. Assure Silver requires member companies to hold accredited NVQ and CSCS card as for bronze membership, plus hold CCS lant Training (red or blue card), Site Supervisors Safety Training Scheme (SSSTS) and/or Site Management Safety Training Scheme (SMSTS) as relevant. Assure Gold level companies must have ISO 9001 and SSI (Safety Schemes In rocurement) accreditation, in addition to the requirements for Silver Assure membership. Accredited NVQ + CSCS card + CCS lant Training (red or blue card) + Site Supervisors Safety Training Scheme (SSSTS) and/or Site Management Safety Training Scheme (SMSTS) as relevant Accredited NVQ + CSCS card + CCS lant Training (red or blue card) + Site Supervisors Safety Training Scheme (SSSTS) and/or Site Management Safety Training Scheme (SMSTS) as relevant Accredited NVQ + CSCS card + National lant Training certification 9 STA MEMBERSHI AND QUALITY STANDARDS
10 Designers, engineers and consultants Entry level membership for designer, engineer and consultant members is Assure Bronze. Assure Silver membership requires a self-certification submission to STA which includes evidence of training, competence, checking procedures and membership of learned institutions. Assure Gold membership requires a recognised third party audit for management or services e.g. ISO ISO 9001 or similar approved quality audit Self-certification miniumum level In-house quality standards 10 STA MEMBERSHI AND QUALITY STANDARDS
11 Appendix 1 Works typically covered by our structural timber building system (STBS) members. STRUCTURAL TIMBER BUILDING SYSTEM SULIER Type 1 structural building system supplier Common terms for this supplier may be: fabricator timber frame manufacturer timber frame sub-contractor Type 2 structural building system contractors Common terms for this supplier may be: processor delivery partner supply contractor frame sub-contractor WORKS COVERED Manufacture of the elements Additional services may include in-house or subcontract: design of the frame delivery to site erect on-site A business that provides a direct contract with the building customer to deliver a building system that is part or fully manufactured by another business. The structural building system contractor may process a manufactured element and add value before delivery to the customer. Additional services may include in-house or subcontract: design of the frame delivery to site erect on-site 11 Structural Timber Association The e-centre Cooperage Way Alloa FK10 3L t: f: e: office@structuraltimber.co.uk w: STRUCTURAL TIMBER ASSOCIATION Building solutions in timber
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