Flexible Trusted Unique

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2 Commitment to Excellence Flexible Trusted Unique Pioneer Quality Services Ltd Brochure published January 2016 pioneerqs.co.uk Design by markonegraphics.co.uk

3 Established in 1976, providing 24-hour quality commercial cleaning services, 7 days a week. We highly value our loyal work force enabling us to deliver all our promises. Our services are available throughout London and the South East.

4 Pioneer is a privately owned business, established in 1976 providing 24 hour quality commercial cleaning services 7 days a week. What sets us apart from the rest? Pioneer has an enviable reputation in the cleaning industry, as our focus is all on you the client. Unlike many other cleaning companies that achieve high volume and even higher turnover of clients, our ethos is different. We are people of our word, always ready to adapt to your specific needs. We will not be satisfied to be just average at everything, excellent at nothing. Our service is different. About Us

5 Pioneer is different because we genuinely care about maintaining and enhancing our reputation for quality service, client care, and attention to detail. By choosing Pioneer as your preferred partner, you know that your facilities will be cared for, just as you would want them to be. This is why our company is the preferred choice for those that value personal service from a professional cleaning company. Our mission is simple: to deliver the service you want, how you want it, at a fair cost.

6 Having tried almost every cleaning company available, we were extremely lucky to hear of Pioneer Quality Services Limited Dr Burgoynes Our Staff

7 The directors of Pioneer recognise and value the vital role our loyal employees and partners play in delivering our promises and enhancing our reputation for excellence. We are proud of the diversity of our work force and the equal opportunities we continue to provide. We actively promote dignity in the workplace. Interviews and independent checks are always carried out and all references are checked as part of our employment protocol. Pioneer Quality Services Limited maintains a stable and loyal work force that is genuinely cared for. Our management support team is always on call, ready to respond. Our workforce is a stable one and able to forge unique and very long-term relationships with our clients. Martin Funge Director Tilly Dhonota Accounts Manager Samantha Husbands Office Manager William Cosgrave Contract Manager

8 Training Along with the initial on site induction, periodic refresher training courses are also arranged using the very latest HSE directives and other professional guides. The training of our staff is ongoing. We keep our team up to date with the use of new products and technologies as they become available. Our fully trained team can be trusted to deliver day after day a service that fits seamlessly in with your own high standards every time.

9 We started using [Pioneer Quality Services Limited] in 2002 and have never looked back Kathy Comiskey

10 Window Cleaning Office Cleaning Water Fed Pole System Cherry Picker Gutter Cleaning Traditional Cleaning Communal Cleaning Carpet Cleaning End of Tenancy Cleaning IT and Telephone Cleaning Concierge Services Our Services Products & Equipment Pioneer understands the need for a green approach in the use of the products and chemicals we use and provide. Pioneer actively promotes an environmentally responsible approach to the provision of all its cleaning services. We seek to minimize any potential harmful effects of our activities. Products & Chemicals Our recommendations and standard products, promote an environmentally responsible approach to all the products and chemicals we use. For example, wherever possible, environmentally friendly products are promoted. Sustainable paper products are sourced wherever possible. Vacuum Equipment. Our range of machines are always environmentally and energy efficient. Procedures Pioneer operates their business to the environmental systems required by ISO14001, the internationally recognized standard for Environmental Management Systems. This provides guidance on how to manage environmental aspects of our activities, products and services more effectively; caring for the environment,

11 Caretaker Services Grounds Maintenance Waste Removal Confidential Shredding Feminine Hygiene Service Property Repairs Air Freshner Dispenser Hire Pat Certification preventing pollution, reducing energy consumption, and harmful emissions, how to minimize waste, and ensure all waste is disposed of in a safe and responsible way. ISO9001 is a certified quality management system used by Pioneer to ensure we consistently provide products and services that meet the needs of our customers and other relevant stakeholders. Pioneer endeavors to follow the guide provided by DEFRA for users of professional cleaning products, which includes three key steps involving the purchasing and using of cleaning products in accord with the best environmental practice. Step 1. Choose products that are designed for sustainability as well as safety. Step 2. Work with suppliers so that they responsibly manage their manufacturing impacts. Step 3. Minimize the environmental impact that arises during our cleaning operations.

12 Our clients include: Getting in Touch Our quotations and advice are FREE & WITHOUT OBLIGATION, call or us: London: South East: We operate 24 hours a day 7 days a week