Job Families. Academic and Student Services Administration

Transcription

1 Job Families Academic Services and Student Experience: Individuals who support and enhance the institution s mission to promote excellent student outcomes and experiences. Sub-families Academic and Student Services Administration Description Involves a combination of responsibilities typically separated by other sub-families. Duties are multidimensional in nature, but not always to the exclusion of specialty skills, and typically include various crossfunctional duties and responsibility. Enhances success of students through academic and student services activities related to their experience at the University. Academic Skills Development Enhances students skills for academic success through planning, managing, and implementing programs as well as direct work with students. Domains/Functional areas may include (but are not limited to) learning style assessment, time management, test-taking strategies, tutoring programs, and coordination with and referrals to other support resources to enhance overall student wellbeing. Academic Advising Support the academic success, personal development, and overall wellness of students by using expertise in policy and curriculum, counseling theory, timely engagement, assessment techniques, cultural competency, and thoughtfully-designed programming to enable them to make effective educational decisions. Recruitment and Admissions Career Services and Student Professional Development Involves developing and implementing programs for prospective student outreach, recruitment, and admissions. Communicates about admissions requirements and policies, and processes applications for admission to the institution. Plans, develops and implements programs, activities and counseling services for career development including self-awareness, exploration, goal setting, preparation, and placement. Diversity & Inclusion Involves developing, implementing, and communicating diversity/inclusion policies and programs for students. The primary focus of these positions are to support students in diversity and inclusion programs. These include educational initiatives, compliance activities, culture, and progress toward campus goals. Financial Aid Involves determining eligibility for financial aid, allocating financial aid awards, advising students on obtaining aid, and managing scholarship programs at the unit level. Also involves interpreting financial aid regulations, analyzing student data, and implementing procedures to ensure regulatory compliance and timely delivery of financial aid.

2 Administration: Planning, implementing, managing and/or supporting, multiple business and operational functions. Registration and Records Residential Life & University Housing Student Disability Services Student Life & Student Program Management Analysis and Reporting Business Administration Involves providing academic, curricular and enrollment services related to the implementation and management of academic and student records. Implements and enforces compliance, instructional, legal regulations, and professional standards related to academic and student records. Involves planning, implementation and administration of programs, services, activities, and processes while promoting learning and development for residents living in university housing. Involves planning, developing, and implementing reasonable accommodations for students with disabilities to ensure access to the academic and campus environment. Involves developing, planning, and implementing programs, services, activities and processes for student life at the university. This includes public service, student conduct, leadership development, student organization advising, and other areas to support student experience and wellness. Involves activities associated with supporting strategic planning and business intelligence for decision-making. Includes analysis, presentation and distribution or institutional related research data. Includes a broad range of duties with varying degrees of complexity from business and operational support to senior administrators responsible for multiple operational functions. Includes providing multidisciplinary expertise or directing multi-disciplinary departments (IT, facilities, HR, Finance, etc..) through staff. General Administration Includes a broad range of duties with varying degrees of complexity from support to senior level administrators. Includes roles such as customer service, program administration, executive support,office support, chief of staff responsibilities, policy development. Project Management and Quality Improvement Involves planning, organizing, managing, and tracking of projects and quality improvement efforts. This includes the processes, procedures and systems. It also includes management consulting to improve organizational results.

3 Advancement: Supports the advancement of the institution s mission through engaging donors through communication, solicitations and fundraising campaigns and through building and stewarding meaningful relationships with alumni, the business community, prospective donors, foundations, and the public. Alumni Relations Corporate/Foundation Relations Development Involves building and maintaining relationships with alumni to advance the university or specific programs. Identifies and develops relationships with alumni; manages alumni database, responds to various alumni requests; develops, conducts, and promotes meaningful alumni engagement through effective communication strategies and quality programs and services. Involves identifying, developing and maintaining mutually beneficial corporate and foundation relationships with the goal of soliciting investments, grants or gifts. Ensures appropriate stewardship of investments and works closely with faculty and other stakeholders to identify needs and resources. Involves designing, developing, and implementing fundraising strategies. Identifies new donor prospects through researching background information, developing marketing materials, fundraising plans, and organizing related programs/events; cultivates, solicits, and stewards donors and prospects. Animal Services: Provide a range of services in animal health care, research, lab services, operations, outreach and education. Generalist Research animal care The General Advancement group includes staff members whose primary job responsibilities do not fall into one sub-family either because their job duties are so diverse that a primary function cannot be identified or because their primary job duties fit into the overall job family but because of their unique qualities does not fit into one of the identified sub-families. Typically these jobs provide general support or management of the needs of a unit, department, division, school or college. Duties may cover a hybrid of specialty areas. Provide care and/or oversight for research animals that may include animal husbandry, breeding, behavioral management, training, veterinary care, and necropsy within a university setting. Clinical animal care Provide care and/or oversight for clinical animals that may include animal husbandry, behavioral management, necropsy, and veterinary care, including general animal health and disease management within a university setting. Outreach and Education Involves positions that provide professional management and/or support to animal health services education and community outreach. This may involve workshops, training, and animal care services and education.

4 ARTS: Provides the institution with services related to the creation of art and arts productions. Develops, designs, programs, and produces performances and screenings of artistic material. Manages theaters, studios, and other creative spaces. Artist Realizes an artistic vision through conceptualization, creation, direction and/or performance. Facilitates other artists in creation through collaboration, demonstration, and direction. Arts Programming & Arts Venue Management Manages operations, venues, budget, and programming for the arts. Provides strategic planning for arts services and programs, and ensures coordination of all functions to support artists and the arts patron experience. Athletics and Recreation: The Athletics and Recreation job family positions specialize in the professional activities, programs and services related to leadership, coaching, athletic operations support, athletic equipment, and recreational and wellness. Stagecraft & Technical Arts Athletic Operations Support Athletics and Recreation Leadership Equipment Recreation & Wellness Provides technical, design, fabrication, and set-up services for performing arts and events, generally requiring knowledge or experience of specialized equipment and processes unique to arts. Performs and/or coordinates activities related to performance and art production including lighting, sound, costume crafting, set-design, and maintaining specialized equipment. Provides logistical support to intercollegiate athletic programs including planning, scheduling, budget administration, travel, and recruiting. Provides onsite support to student athletes, coaches and staff at practices, home and/or away venues and competitions. Positions may also provide film and statistical analysis. Create and foster a culture that facilitates the achievement of the vision, mission and goals of the organization through program administration, project management, quality and operational improvement, and strategic planning. Support the material needs of the Athletic Department through planning, acquisition and management of equipment and apparel. Maintains inventory and assures compliance with NCAA apparel and equipment regulations. Duties involve supporting development and learning through health and wellness initiatives, by administering and providing recreation programs, services, and facilities to the campus community. Work requires a combination of education, training, experience, and proficiency in one or more of the following specialties: aquatics, fitness, golf, instructional programs, intramural sports, outdoor recreation, sport clubs, and wellness.

5 Clinical Faculty: Provides instructional and professional services in a clinical setting. Communication: Communication positions provide planning and creative services to support effective communication and dissemination of information between the University and its many stakeholders, partners, or the public to advance its mission. This includes relationship building, engagement, consultation, creation and delivery of all forms of media, and strategic communication with multiple internal and external constituencies. Establishes a consistent and recognizable brand to ensure continuity of communication, increased recognition, and an enhanced positive image and reputation. Sport Coach Strength and Conditioning Coach Clinical Faculty External Relations Marketing Multi-Functional Communication Multimedia and Design Duties include developing and maintaining a competitive intercollegiate sport program. Primary responsibility is instructing and teaching student athletes in fundamentals of sport technique and strategy. Manages all aspects of recruiting, sport practices and competitions. Duties include developing and maintaining comprehensive strength and conditioning program for intercollegiate student athletes. Works with student athletes to provide instruction and teaches techniques to safely maximize physical capabilities and athletic performance. Provides instructional and professional services in a clinical setting. Shares the story of the University with the media, general public, and governmental agencies to create, enhance, and sustain relationships between the University and external constituencies. Includes strategic communications and content planning, and conducting continuous news coverage efforts. Promotes activities, services, or products to constituents to engage audiences to take action. Plans, directs, and implements marketing programs and/or events, providing expertise regarding advertising media, informational campaigns, branding, focus groups, outreach, and market research and metrics. May plan, develop and direct overall unit or campuswide communication programs. May work in a multifunctional role to fulfill the communication needs of a unit, department, division, school or college. May involve a hybrid of communication disciplines, work not otherwise covered in other communication sub-families, or positions with unique qualities that fit into more than one of the communication sub-families. Specializes in design and/or delivery of multimedia such as photography, videography, multimedia editing, audio production, motion graphics, social media, graphic design, and/or website content. Work generally requires advanced knowledge and skills, and is conducted in alignment with a larger vision for a project or program. Publishing and Printing Specializes in the distribution of information via printed and/or electronic publications. May be directly involved in the production or pre-production of printed materials including functions such as customer relations and sales, order entry and tracking, job planning and scheduling, print procurement, etc.

6 Compliance, Legal and Protection: Ensures that the University complies with legal, institutional and/or regulatory requirements and provides protective services. (Note: For research compliance see Research Administration job family. Does not include academic accreditation compliance, and fiscal/accounting compliance.) Writing and Editing Athletics Compliance Audit and Compliance Researches, writes and/or edits publications, articles, proposals, speeches, promotional materials, news, and digital content. Includes technical and scientific communication related to research grants and/or in medical, health, and environmental disciplines. May also coordinate and provide specialized support for writing and editing efforts. Ensures compliance with NCAA, Conference and institutional rules and regulations regarding athletics. Audits and/or monitors for compliance with laws, policies and good business practices. Reports findings and makes recommendations for improvements; may include quality assurance. Manages record programs and systems as well as open records requests. Emergency Management and Preparedness Works with campus, communities and government agencies to plan and prepare for disasters and critical incidents/events, Continuity of Operations Planning, respond to disasters through activation and key staffing of Emergency Operations Centers, Joint Information Centers and other emergency management centers to bring the situation under control and return to normalcy. Works with other government agencies to meet requirements when a disaster area has been designated by the federal government. Health and Safety Legal Develops, implements and monitors laboratory, facility, environmental and/or occupational safety programs and policies to ensure compliance with environmental, health, public health and safety regulations and ensure a safe workplace. Includes such things as chemical, fire and life safety, and radiation safety. Provides legal advice and counsel or performing paralegal work in research and legal data collection. Supports the protection and promotion of intellectual property.

7 Protective Services Campus security and protection and preserving the general welfare of the campus community, including preventing crime, maintaining security and order, and providing law enforcement. Provides ongoing community education programs, community policing, and problem oriented policing. Answers emergency and non-emergency calls, dispatches police and security services, monitors campus property and buildings, responds to alarms, and assists people on campus. Provides protection during events, incidents, and emergencies. Manages access control systems, monitors and manages alarms and video systems, networks, and operations. Dining, Events, and Hospitality Services: Provides food and beverage operations; event planning and services; retail and guest services to ensure a positive University experience. Risk Management Dining and Catering Services Protects the University from loss. Develops and coordinates activities and programs that are designed to promote accountability. Provides impartial, informal, independent and confidential conflict resolution services to the campus community. Involves all aspects of food and culinary preparation, serving and presentation of food and beverages; dining and serving area set up; equipment and tableware; maintaining health code standards up to and including Dining Management. Executive Leadership: Provides leadership and oversight in support of the University s mission. Provide strategic direction for major university functions. Facilities and Capital Planning: Provides services related to the sustainable operation, maintenance, planning, new construction and renovation of all the institution s facilities, grounds and equipment in alignment with campus priorities. Planning and Management Guest Services Operational Management Services Executive Leadership Agricultural Operations Architectural & Engineering Services Involves all aspects of intake of reservations requests, room scheduling, conference and event logistical planning, registration services, room set-up, and event execution Involves providing front-line customer service (including membership and participants) and guest services. Includes communicating with and greeting customers, tours, point of sale purchases, and guest services Involves unique operational elements related to business operations within Job Family Provides leadership and oversight in support of the University s mission. Provide strategic direction for major university functions. Involves organizing, coordinating and performing activities supporting campus agricultural operations, including nurseries, farms, and agricultural research stations. Services related to planning, construction, renovation, architectural design, interior design, landscape design, building code compliance, campus master planning and engineering.

8 Custodial Services Grounds Operations Management and activities related to cleaning and maintaining sanitary and healthy working and living environments as it relates to the overall campus appearance, including but not limited to seasonal and daily cleaning, snow removal, and other custodial services. Involves organizing, coordinating and performing activities supporting campus landscaping, gardening, and grounds maintenance such as tree pruning, snow removal, and minor sidewalk/road repairs. Financial: Involved in all aspects of financial operations, including collection, disbursement, budget planning, accounting, and reporting while ensuring compliance with university policies, and state and federal regulations. Operations Project Management Skilled Trades and Specialized Crafts Space Management Sustainability Transportation Financial Operations & Accounting Financial Reporting, Planning and Analysis Deals with the broad range of duties essential to efficient, effective and safe operation of facilities and services within and across campus. Provides specialized oversight of the coordination, design, communication and construction of projects. Responsible for overseeing project scope, schedule, budget/estimate, close out and quality assurance. Includes skilled trades as defined by the State of WI and specialized crafts. Areas of specialization include, but not limited, to building automation systems, mechanical systems, and power plant operations. Manage and maintain space inventory, allocation, assignment, and commercial real estate and leasing. Involves development and operation of sustainability programs such as energy utilization, recycling and reuse services, and green design initiatives, Includes services related to campus vehicles and the transportation of university property and personnel. Responsible for analyzing, monitoring, preparing and reconciling financial information, while utilizing appropriate internal controls. Involves transactional and analytical functions to aid leadership with the utilization of financial resources for all funding sources. Ensure compliance with policies and procedures, and rules and regulations. Responsible for developing, analyzing, enhancing, monitoring and maintaining financial reports and related systems including: compile, analyze and reconcile data from multiple sources; develop financial systems, policies and procedures; develop and apply cost and revenue allocation methodologies; conduct program, policy, legislative, and fiscal analysis and make recommendations; prepare and submit financial reports to internal and external entities. Involves developing, interpreting, implementing, and monitoring budgets and other financial resource planning. Analyzes and manages expenditures to ensure conformance with budgetary provisions.

9 Procurement Involves acquisition of goods and services including equipment, contracting for products or services, development of competitive solicitations including requests for bids and proposals, and management of the supply chain. Includes disposition of assets through surplus property process. Uses strategic purchasing and sourcing methods to obtain optimal pricing through the negotiation process. Also manages reporting to key stakeholders. Health Services: Provides, supports and advances healthcare, health education, public health and health promotion to the institution and surrounding community Community Health, Education and Wellness Involves positions that provide and support health education and community outreach. This includes planning, implementing, facilitating and evaluating health education programs to prevent illness and promote the health and wellness of the community. Responsible for interventions at the individual, community, organizational and policy level. Health Services Administration Perform, manage or lead functions to assure that health services, medical care, medical/health professions education, and research programs are delivered effectively, efficiently and securely. Positions in this sub family usually focus their efforts in supporting, planning, organizing, directing, evaluating, and improving health care operations, clinical education programs, research programs and health information systems. Individuals may have knowledge or experience in health care operations and financial systems. Typical functions include healthcare administration, healthcare regulatory compliance, patient relations, and operational services. Health Services Professional Health Professional Education Programs Involves providing healthcare services within a particular discipline. Involves testing, interpreting, evaluating, diagnosing, managing, treating or preventing conditions and diseases; establishing plans of care; obtaining and processing specimens; clinical laboratory analysis; imaging; providing clinical services; preparing or dispensing medications; counseling in a clinical or research setting. May involve teaching of students in a clinical setting. Positions in this family typically require a license and/or certification in a health care specialty or work under the supervision of a licensed professional. Involves positions that provide and support health professional education training programs for health services professionals including students, residents and fellows. Coordinates workshops, training, simulation technology, mentoring, instructional materials, journal club, grand rounds, seminars, case conference and any other content and activities related to educational resources and programs.

10 Human Resources: Designs and implements human resources programs to attract, develop, engage and retain a diverse workforce. Provides consultation and support to employees and management in regards to appropriate human resource practices, strategies and policies. Ensures compliance with local, state, and federal laws. Typical functions include staffing, compensation, payroll, benefits, workforce relations, HR consulting, organizational and staff development, onboarding, affirmative action and EEO. Benefits and Payroll Diversity, Inclusion, EEO, AAP Responsible for the development, management, implementation, coordination and communication of payroll and/or benefits policies and procedures. Process, audit, and troubleshoot payroll and/or benefits issues. Provide training, consultation, and guidance to employees, supervisors, and departments on university pay policies and benefit programs including workshops on new/amended benefit programs. May specialize in either benefits or payroll separately. Responsible for the development, management, implementation, coordination and communication of Diversity, Inclusion, Equal Employment Opportunities and Affirmative Action policies and programs. Assess organizational compliance with all legal requirements. Investigate and address non-compliance. Provide resources and training to the campus community to promote a culture of diversity, equity and inclusion. Employee Services Responsible for the development, management, implementation, and communication of services that support employees and promote workplace success and wellbeing. Services include employee assistance and counseling, wellness programs, and workplace interpretation and translation. May also provide consultation to leadership or management in regards to available resources and compliance issues. HR Generalist HR Specialist Responsible for the development, management, implementation, administration, and communication of a range of human resources functions including recruitment and staffing, onboarding and offboarding, employee lifecycle assistance, compensation and titling, employee relations, performance management, provision of training and development, and payroll/benefits. Provides consultation, support, and policy interpretation to employees, managers, and leadership. Responsible for the recommendation, development, management, implementation, administration, and communication of human resource services in specialized areas. Examples of specialized areas include staffing, recruitment, compensation, human resources information systems, and employment relations. Serve as subject matter experts that provide consultation and support to employees, management, and human resources representatives in an area of expertise.

11 Information Technology: Plans, develops, delivers, supports, and maintains the institution s information technology solutions. Organizational Development Application and Web Development Audiovisual Information Technology Business Systems & Analysis Cybersecurity IT Data Administration IT Project Management IT User Support IT Systems and Applications Administration Responsible for the development, management, implementation, and coordination of training programs to increase organizational effectiveness. Positions design and/or deliver training and development programs that encourage employee growth and enhance leadership skills, staff performance, and experience in the work place. Works collaboratively to identify needs, design curriculum, and foster a culture of continuous improvement. Focuses on the creation, development, and maintenance of software, applications, and web interfaces. Focuses on supporting, planning, coordinating, and administering audiovisual hardware, software, systems, and processes. Translates the needs, mission and vision of the organization into IT strategy. Ensures project requirements properly capture and convey the needs of users. Advises and guides stakeholders in order to recommend solutions, make informed decisions, and plan for implementation and integration. Focuses on the assessment, protection, monitoring, and maintenance of access and security for data, systems, and networks. Includes protecting systems from unauthorized access, modification, destruction, or disclosure. Focuses on the development, implementation, and administration of data systems, procedures, and practices to ensure appropriate access, integrity, and preservation of electronic information. Utilizes a structured approach to IT project planning, organization, management, and communication; and defining, tracking, and achieving project goals. Focuses on end-user technology consultation, and hardware and software support. Focuses on the acquisition, design, implementation, testing, troubleshooting, interconnection, and ongoing operations of systems for applications, applications hosting, software, computing, and storage. Multidisciplinary IT Services This subfamily includes jobs whose primary job duties are so diverse that a primary sub-family cannot be identified; or because their primary job duties fit into the overall job family, but their unique qualities do not fit into one of the identified sub-families. Network Administration User Experience Focuses on the analysis, design, development, implementation, testing, troubleshooting, maintenance, and ongoing operations of communication and networking infrastructure and systems. Utilizes user-centered design methodologies and processes to enhance user satisfaction by improving the usability and accessibility provided in the interaction with an application or system.

12 Libraries, Archives, and Museums: These positions participate in acquiring, developing, researching, preserving, organizing, and promoting the use of collections. May collaborate with academic colleagues, students and outside scholars in making the collection accessible for academic research and learning, as well as general interest and appreciation. Libraries and Archives: Resource Management and Data Services Libraries and Archives: Research, Learning, and User Support These positions work in acquiring, licensing, cataloging, describing, organizing, lending, borrowing, preserving and general resource management of library and archival collections, both physical and digital. This includes library and archives application integration and development, user experiences design, technical support for research data needs, digital preservation, and data/application support for internal business processes. Provides subject, disciplinary, and/or educational support for research, teaching, learning, and for the use of library and archival collections. Includes selection and curation for library and archival collections as well as outreach efforts. These positions may develop appropriate services and resources tailored to current and emerging needs, support digital scholarship efforts, as well as scholarly communications and information literacy support. Libraries, Archives, and Museums: Generalist These positions typically oversee libraries, archives, and museums, and may include setting overall strategic direction, making major financial decisions, and cultivating high-level donor relationships. These positions are distinguished from general administrators by their direct involvement, knowledge, and experience with library, archive, and museum specific processes. Outreach, Education, and Community Engagement: Develops, delivers and administers non-credit educational and community programs for external audiences in support of the Wisconsin Idea. Promotes and fosters lifelong learning and outreach activities for individuals, families, organizations, and communities. Museums: Museum and Departmental Collection Services Continuing Education Programming Early Childhood Education Manages, develops, and facilitates the use of museum, gallery, teaching and research collections to enhance academic teaching and research, as well as general public education and interest. Positions may participate in areas such as collections management, curation, conservation, exhibition design and development, education and outreach related to the collection. These positions cultivate and maintain engagement with various user groups, audiences, and constituents. Involves designing, promoting, administering and supporting post-degree programs to foster ongoing learning and educational competencies. Researches and assesses educational needs and interests for targeted public segments. May also deliver content, programs, materials, technology and learning approaches accordingly. Involves providing developmentally appropriate early care and education; provides support to families on child education; provides model training experiences for teachers; may develop research environment and oversee, perform and report on research conducted within in the program.

13 Outreach and Community Engagement Conducts and administers outreach activities and educational programs with external audiences. Develops partnerships and builds strong relationships utilizing interdisciplinary skills. May include implementing education, research, service learning, and other initiatives to build capacity in community settings. Research and Sponsored Projects Administration: Manages administration of extramural grants and contracts, other sponsored programs, or research mandates. Includes pre and/or post award activities, research policy and compliance, and management of sponsored programs. Youth Programming Research Compliance Involves designing, promoting, administering and supporting pre-college programs. Researches and assesses educational needs and interests for targeted youth segments. May also deliver content, programs, materials, technology and learning approaches accordingly. This includes educational and athletic programming. Staffs, administers or manages research oversight and compliance activities related to research activities including but not limited to human subjects, animal use and care, conflict of interest, biosafety, stem cells, clinical trials, and export control. Reviews research protocols and ensures compliance with federal, state, and University mandated laws, regulations and policies. Sponsored Projects Administration (Preaward) Identify grant opportunities, facilitate proposal development, and contribute to non-technical components of proposals. Process proposals, develop budgets, negotiates grants and contracts, ensures compliance with regulations, terms and conditions, and issue sub awards/subcontracts. Sponsored Projects Administration (Postaward) Manage activities related to: establishing awards in the university system; monitoring expenditures; ensuring compliance with federal, university, and sponsor guidelines; overseeing sub award activities; administering cost share and effort reporting requirements; preparing invoices; receivables management; and submitting financial reports. Sponsored Projects Administration Generalist or Comprehensive Sponsored Projects Administration Manages activities related to multiple areas of sponsored projects administration including, but not limited to pre-award, post-award, and research compliance. Involves analytical and financial activities associated with forecasting, planning, and managing research portfolios. Involves planning, directing, and/or implementing a variety of research administrative functions

14 Research, Public Health Sciences and Clinical Trials: Leads, performs and/or provides services for the development, facilitation, implementation, training, evaluation, and/or management of research, public health sciences, and clinical trials. Clinical Research and Operations Public Health Sciences Clinical research of human subjects (including clinical trials) within the health sciences. Establishing, performing, managing, facilitating, supporting, maintaining, providing quality control, ensuring regulatory compliance and other functions necessary to the conduct of human subject research. Individuals within public health laboratories performing, developing, evaluating, preparing, and managing testing services which are not directly related to research enterprises. Testing services include human, animal, and plant diagnostics, surveillance, screening, emergency preparedness, occupational health testing, environmental monitoring, and forensic science. Research Identifying, designing, performing and/or managing research experiments, investigations, scholarly studies or evaluations. May do some or all of the following primary duties: develops data/information collection instruments, protocols, and procedures; collects, analyzes and manages data/information; prepares, publishes and presents research results; writes and/or contributes to grant applications and reports; manages, supervises, trains, and/or mentors staff, students, and trainees; identifies and engages in research collaborations; monitors and adheres to research compliance. This includes theoretical and applied research in all disciplines. Teaching & Instructional Design: - Design, develop, and/or delivers curriculum - Applies and implements tools and technology Research Services Curriculum Development, Management and Assessment of for-credit courses Research services that offer expertise and solutions to UW-Madison and non-uw Madison clients with their research/experimental programs and projects. These services include: design, development, analysis, optimization, collection, troubleshooting, repair, interpretation, engineering, manufacture, fabrication, quality control/analysis, testing, guidance, expert consultation, and training based on the specific needs of their program/project. Create and develop teaching content of for-credit courses, including assessment instruments, that measure students' acquisition of critical skills and knowledge. Supervise and manage teaching and delivery of content, and those who perform these roles. Assess efficacy of curricular content and the performance of those who teach and deliver content. Instructional Design Provides technology and design consultation to enable instructors to effectively deliver instructional material. Includes structuring and organizing content in a pedagogically sound manner; implementing instructional technologies in service of learning; planning, development, and delivery of instructional materials.

15 Provides teaching support and/or materials to faculty and/or instructional academic staff in an instructional Instructional Facilitation and Management setting. May assist faculty and/or instructional academic of for-credit courses staff member in student assessment and grading. May instruct students in the proper design and/or use of equipment in an instructional setting. May manage an instructional program of an academic department/unit. Teaching & Content Delivery of for-credit courses Teach credit-seeking students to critically evaluate information, acquire knowledge, and develop competencies for-credit courses. Ranges from supervised to independent instruction up to providing instruction commensurate with tenured faculty.