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1 t h e v a l u e o f m a k i n g I T s i m p l e
2 Letter from the President... 2 VASS... 4 About VASS... 4 VASS Group... 5 Management team... 6 VASS in the world... 8 Action VASS... 9 VASS in numbers Solutions and Services Digital 12 Business Governance Innovation Partners and Alliances Talent management Certifications Clients Offices Grupo VASS Memory 2015 Página 1
3 I founded VASS 17 years ago in 1999 with the unique vocation to create a highly specialized consulting firm which strategy was based on two pillars: Innovation and Talent. As an example of the success of our model, VASS has experienced in the last years a growth supported over two digits, which has led us to be today a company near to 100 million euros of business, with about employees and collaborators in the whole world and with a footprint of 8 countries (Spain, the United Kingdom, the United States, Mexico, Colombia, Peru, Chile and Brazil). To face these challenges, we start 2016 with a very aggressive growth and transformation plan that we have called VASS@200, which objective is to reach the 200 million revenue in the year The waybill marked for the next five years is based on innovation, international growth, improvement of efficiency and a global operating model. Risks are varied, from the uncertainty of some markets, until a fierce global competition, but the key is to meet the established rhythms of growth being faithful to our essence, innovation, talent and high specialization. In short, we expect a few years exciting that we From VASS we see the immediate future full of optimism, the technology sector is booming thanks to the process of digital transformation face with illusion, aware of being living moments of profound transformation and of being involved in it in which the companies are immersed, and VASS was born to help these companies adapt to the new digital era. Francisco Javier Latasa President of the VASS Group VASS Group Memory 2015 Pag 2
4 Grupo VASS Memory 2015 Página 3
5 VASS is an IT consulting firm founded in 1999 with a high specialization in new technologies and a high complexity products and services integrator. It is a 100% private company with a clear vocation to international expansion and VISION Being an international consultant leader in high specialization services and solutions. VALUES that has a presence in various countries both in Europe and in America. Since its origin VASS has accompanied its customers by adding real value in their innovation processes, always from high specialization and technological differentiation, but at the same time focused on proximity, flexibility and simplicity that characterizes them as company, and which justifies the slogan: THE VALUE OF MAKING IT SIMPLE This phrase encapsulates the essence of VASS and the key to the success of its business model. Innovation: search the Unbeaten Path, out of the comfort zone and moving in unknown environments. Agility: result of a positive attitude, honest, committed to the technological transformation of your environment. Simplicity: facing technology from a close and flexible approach. Commitment: team culture and pride of belonging as intrinsic values. Talent: what makes the difference in a services company is the team, the talent of its people. VASS Group Memory 2015 Pag 4
6 The company's offering is completed with two specialist companies: Serbatic and VASS Digital. Focused on the integration of products and services. Since its beginnings dedicated to online marketing. Specialized in computer systems management. VASS Group Memory 2015 Pag 5
7 [Escriba aquí] Grupo VASS Memory 2015 Página 6
8 IN 1999 VASS IS FOUNDED. One year later the first office was inaugurated in Alcobendas. THE OFFER INCREASES. Business lines are extended in areas as BI or ECM. VASS DOUBLES ITS SIZE. In 2002 the employee number 100 joins VASS. VASS CHANGES ITS OFFICES. VASS settles in its new headquarters in Alcobendas. THE MODEL RIPENS. The number of certifications and technologies is extended. VASS OPENS IN BARCELONA. The clients' portfolio grows and office is open out of Madrid VASS GOES OUT OF SPAIN. Opens office in UK, creates Serbatic, Clarive and acquires the current VASS Digital. AULAVASS IS CREATED. In these years the CMMI3 certification is obtained and joins the AEC. EXPANSION TO AMERICA. In this period the headquarters of Colombia, Mexico and United States are formally opened. PERIOD OF HIGH GROWTH. The new line of Systems Service and Business Technology is developed. VASS CHANGES ITS MODEL. The company becomes a complete integrator of complex solutions. CSR S MODEL IS CONSOLIDATED. Opens offices in Peru, Chile and Brazil. VASS formalizes its donation of 2% of the profit. VASS Group Memory 2015 Pag 7
9 VASS Group Memory 2015 Pag 8
10 VASS is committed to a sustainable future, that is why in the past 17 years has integrated Corporate Social Responsibility as one of the pillars of the company and as a strategy for social growth. VASS is aware of the challenges that exist in today's society and it is committed to the United Nations Global Compact in its three areas: human and labor rights, the environment and sustainability and anticorruption. As proof of its commitment with the society VASS allocates 2% of the profit to solidarity actions. Since 2006, we collaborate economically in international cooperation projects and/or social action implemented by NGOS, associations or foundations, proposed by our staff. The company has developed the programs VASS Concilia and Somos Igual.es in order to reinforce the internal culture, providing tools to its team that make new forms of work possible and allow them to get a work-personal life balance. S P O N S O R S H I P S S P O R T S E V E N T S V O L U N T E E R D O N AT I O N S I G U A L D A D E N V I R O N M E N T VASS Group Memory 2015 Pag 9
11 VASS Group Memory 2015 Pag 10
12 VASS Group Memory 2015 Pag 11
13 WHAT CHANNELS DO I NEED FROM MY IT? The barriers between online and offline are becoming more blurred, giving way to a digital world where bits and people speak directly. This supposes a revolution that forces companies to change its strategies, to evolve and to adapt themselves to the changes of the digital world to reach their business goals and competitive advantages against the competition. WE HELP OUR CLIENTS TO TAKE ADVANTAGE OF THE OPPORTUNITIES IN THE DIGITAL WORLD VASS Group Memory 2015 Pag 12
14 HOW DO I OPTIMIZE MY INTERNAL PROCESSES? A successful organization must have systems that ensure the efficiency of the management of: Own and third-party resources. Internal processes. Information to facilitate decision making. Customer acquisition and loyalty. Organizations must be constantly alert to adapt their business processes not only to their customer s needs, but also to the business ecosystem of which they are part. WE HELP OUR CLIENTS TO OPTIMIZE THEIR INTERNAL PROCESSES VASS Group Memory 2015 Pag 13
15 HOW DO I ENSURE COMPLIANCE? Today, the business needs require faster and higher quality deliveries to ensure high levels of service. VASS supports its clients in the continuous improvement of the service offered to business guaranteeing operation, quality and safety. ACCELERATE BUSINESS ENSURING SERVICE VASS Group Memory 2015 Pag 14
16 VASS is an IT consultancy enterprise with a high specialization and a deep knowledge in new technologies. Innovation is, therefore, part of its DNA. This innovative nature, implemented from its origin, is felt in an corporate culture that has been able to combine technological specialization with the market knowledge, offering business solutions that can be adapted to their customer s needs. VASS sees the innovation as a process that arises from inside, from the corporate s culture. However it cannot be exclusively internal, it should be part of the relationship with customers, providers and other organizations in the different industries. This collaboration between companies, called EXTERNAL INNOVATION, is used during the definition process as a source of ideas that allows VASS to present and validate innovative concepts with its customers for the purpose of achieve the solution that they are expecting. different programs for the so called VASS INNOVATION JOURNEY, oriented to maintain and foster the innovation as part of the company s culture. Three are the pillars on which it is based: Innovation from the people (intraentrepreneurship culture) Active innovation both internal and external through the Innovation & Business Value Area. Technological solutions (Tech Solutions) oriented to business and operational transformation. All this demonstrates VASS unwavering commitment to innovation and continuous In order to boost innovation as a key pillar in the high-value services delivery, VASS has developed improvement of the offering. VASS Group Memory 2015 Pag 15
17 The company s strategy is based on collaboration with the market leaders in each business area. VASS has strategic alliances with leading software brands signing partnership agreements with all of them. AirWatch Fecron/Tridion Openbravo Alfresco FIELDEAS OpenText Alianet ForeScout Optenet AlienVault HP Optimyth Autonomy Huawei Panda Security Bizagi ICAR PaynoPain Buguroo ILS Red Hat CA Intel Security (McAfee) Samsung Calypso jbilling Sencha Cisco Kony SamartFocus Citrix MobileIron SmartHC ClearSwift NEC Software AG Collab NetASQ VMware CyberArk Nexthink WBSgo Evicertia Novell WSO2 F5 Nuance VASS Group Memory 2015 Pag 16
18 The basis of our work are the people, talent and the ability to generate it; that special and innovative talent that provides added value to our company and what makes us different. CAREER AND PROFESSIONAL DEVELOPMENT 5 Programs: Progress, Guide, Grow, Win and Promote, with 13 plans for development. Personalized career plan, with an evaluation system based on by competences and goals. (VASS & YOU). TRAINING AND KNOWLEDGE MANAGEMENT Over 80% engineers, 40% of certified professionals, 90% of tailor-made training plans. Technical and skill continuous training that enable a cross career development. INTERNATIONAL MOBILITY International projects that facilitate the mobility of workers around the world. Programs that offer the opportunity to employees develop their careers abroad. Grupo VASS Memory 2015 Página 17
19 The main objective of VASS is offering its customers innovative solutions and services with high quality standards. For this reason, VASS conducts regular audits for certification of its management and production systems. ISO 9001: Quality Management System Certificate for the activities of design, development and implementation of web portals and support platforms of business processes and document management. ISO 14001: Environmental Management System Certificate for the activities of design, development and implementation of web portals and support platforms of business processes and document management. ISO : IT Service Management System Certificate for the provision of support services for the business applications according to the catalogue of existing services. ISO 27001: Information Security Management System Certification for support of business applications. CMMI (CAPABILITY MATURITY MODEL INTEGRATION): Certification of Maturity level three for the CMMI-DEV v1.3. VASS Group Memory 2015 Pag 18
20 PUBLIC ADMINISTRATION A JUNTAMENT DE BARCELONA AOC BANCO DE ESPAÑA CORREOS DIPUTACIÓN FLORAL DE ÁLAVA GENERALITAT DE CATALUNYA GOBIERNO DE ARAGÓN ICEX ICM ICO INEM JUNTA DE EXTREMADURA MINISTERIO DE DEFENSA MINISTERIO DE MEDIO AMBIENTE MINISTERIO DEL INTERIOR MOE SAUDI ARABIA MOT SAUDI ARABIA OSAKIDETZA TRAGSATEC UPC LOGISTIC & AUTOMOTIVE AZKAR DAIMLER KIA MOTORS LOGISTA ROLLS ROYCE SEAT TNT FINANCE BANCA MARCH BANCO POPULAR BANKINTER BBVA CAJA LOS ANDES CETELEM ING INTERBANK LA CAIXA REDSYS SABADELL SANTANDER RETAIL & FMCG ALICORP ARGAL CARREFOUR DIA EL CORTE INGLÉS FALABELLA OKI PUIG WORLD DUTTY FREE GROUP YANBAL TRAVEL & TRANSPORT ACCOR AMADEUS MUCHOVIA JE.COM RUMBO SOL MELIÁ TUI MEDIA A3MEDIA EL DERECHO UNIDAD EDITORIAL PHARMA ABBOTT ALMIRALL CHEMO COFARES ICON INVENT FARMA ROVI TEVA INSURANCE ADESLAS AVIVA AXA CASER CONSALUD LÍNEA DIRECTA MAPFRE MUTUA MADRILEÑA MUTUA NAVARRA OCASO PACÍFICO PELAYO REALE SANITAS TELCO & HIGH TECH BT ETB JAZZTEL ONO ORANGE SIEMENS TELEFÓNICA TIGO VODAFONE YELL YOIGO CONSTRUCTION, INFRASTRUCTURE & SERVICES ACCIONA BALFOUR BEATTY CEPSA CODERE ENAGAS ENDESA FCC FERROVIAL FOSTER WHEELER GAMESA GAS NATURAL FENOSA GRUPO CEMENTOS PORTLAND VALDERRIVAS GRUPO COOMEVA GRUPO ROMERO INSTITUTO DE EMPRESA OHL PROSEGUR REPARALIA REPSOL SACYR UNITE UNIVERSIDAD PONTIFICIA BOLIVARIANA MANUFACTURING&ENGINEERING REXAM Grupo VASS Memory 2015 Página 19
21 Av. Doctor Severo Ochoa Av Alcobendas. Madrid T: E: Av. Diagonal 210 4º planta Barcelona T: E: 245 First Street Riverview II, 18th Floor Cambridge, MA Boston, US T: E: 111 Buckingham Palace Road, 3rd floor. Victoria SW1W 0SR London, UK T: +44 (0) Av. Engenheiro Luís Carlos Berrini, 550 Brooklin São Paulo SP T: E: Calle 98 Nº Piso 12, Edificio Calle 100 Bogotá T: E: Av. Mariano Escobedo 375, piso 10 Of C.P Delegación Miguel Hidalgo México D.F T: E: Av. La Encalada Nro 1257 Oficina 704, Santiago de Surco. Lima T: E: peru@vasslatam.com Holanda Nº100, Oficina 503, Providencia, Santiago de Chile. Chile T: E: chile@vasslatam.com VASS Group Memory 2015 Pag 20
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